Tish Flooring

They do great work. They are very fair, very timely, and great to work with.

Based on good Angie's list reviews I called Tish Flooring, left a message on answering machine. The owner Mr. Tishler called me back on the next day and we set up an appointment for one of his sales consultants to come out and show us carpet and take measurements. At the arranged time David Hirsch arrived, took measurements, helped us pick out an appropriate carpet for the use and gave us an estimate. We put down a 50% deposit. He said getting the carpet from the mill would take about two weeks, and we said OK, but indicated if it was going to be longer to let us know. After about 2 1/2 weeks we had not heard anything from David, so I called Tish Flooring, where the person answering the phone couldn't find our order. She said David would call us back, which he did, and he said that the carpet was on back-order, which he knew as soon as he put in the original order to the mill, and he said he had "bad feeling about this" at that time. I asked why he did not call me as soon as he knew and we could have probably picked out a different carpet - to this he had no reply. Tish had my money, and perhaps they did not want to bother with another trip out to show us more carpet. I called again twice as time passed and was assured the carpet was going to be delivered soon. In the end the carpet was installed on August 22, at least five weeks after we put in the order. The install was a good and professional job. Bottom line: The beginning and end of this process would have rated an "A" grade, but the poor communication and delays left a sour taste in my mouth, hence the "C"

A friend of mine, who is a property manager and realtor, recommended Tish. He's personally used them in the past and has also referred them to his clients. Since getting the carpets replaced wasn't factored into my plans, it was also not factored into my budget. Before my friend gave me the suggestion, I received a quote from another company whose services I had used in the past. Prior to getting estimates from anyone, I tore out the carpets and padding myself and also measured the areas to get an estimate of the size of the area. The reason I chose Tish is a combination of two things: (1)Their reviews & overall rating on Angie's List (2)They made good use of the material they had....meaning, they didn't overestimate a ton on the amount of carpet & padding needed like the other company I was considering. Getting everything set up was a breeze. While I never had a chance to meet anyone from the company in person due to my work schedule, we were still able to get things worked out. My friend met with them so they could measure the area & I left a key for the crew the day of the install so they could get in and get the job done. The carpet looks beautiful and the process, from the first phone call to Tish to the final installed product, was completed fairly quickly. I, too, would recommend them without hesitation.

We heard about Tish Flooring via word-of-mouth and decided to check them out. Tish's salesperson came to our new home with a few samples, none of which were we happy with. He instructed us to come check our their showroom, which we did. Their selection in the showroom was much better and we found the flooring we had in mind. Tish was able to find us the carpet and hardwood (hand-scraped hickory) we wanted and quoted us an excellent total price. We were concerned because only a few days before Tish was due to show up for installation we had finished a COMPLETE restoration of all the wood trim around the entire house. Tish assured us the hardwood would look untouched when they completed their installation, and they weren't lying. Two separate crews came--one for carpet install, and one for hardwood install and both provided excellent quality work. Overall, we feel we received great service and a great price for the flooring we bought. We'd absolutely recommend Tish Flooring to friends and family!

I chose Tish because of their high ratings on Angie's List and their good quality and prices compared to other flooring companies I received quotes from. My experience with Tish was fine until it came time to install the carpet I had ordered for the stairs and second-floor landing in my home. I was really happy to schedule the installation for July 2 because the scheduler originally said it might not be possible to install before July 12. I moved around my work schedule so I could work from home and be there for the 1:30 install. Tish charged me for half of the project at the time the contract was processed, which was fair, and the salesperson told me the second half of the project would be charged when the carpet was installed. At 9:30 a.m. on July 2, my credit card was charged for the remainder of the project balance. This didn't bother me because I expected the carpet to be installed at 1:30 p.m. later that day. At 2:00 p.m., with no sign of the installation crew, I called Tish to find out what was causing the delayed arrival of the installer. The person I spoke to at Tish's office got a hold of the installer and learned that his irons had failed, he had to go buy new irons, and could get to my house by 5:00 p.m. I understand that things come up and parts have to be replaced, but this was frustrating for two reasons: 1. I had to learn about the delay by calling Tish. I could understand if the installer were delayed by a half hour or a full hour, but a 3+ hour delay warrants some sort of notification from Tish to their customers. I don't know if I would have been called at all if I hadn't called Tish first. 2. There was an assumption that arriving around 5:00 p.m. would work for my family and me. My son goes to sleep around 7:30 p.m., which leaves little wiggle room for this project to be completed. There's also the issue of other commitments at this time -- no consideration was given that 5:00 p.m. or later might be inconvenient for me or my family. I spoke with the schedule manager about the situation and that conversation was quite frustrating. Among other things, I was told that the phone company gives people a 4-hour window, so this shouldn't be that big of a deal -- and it wouldn't be if Tish had given me a 4-hour window. I would have known what to expect and would have planned accordingly. But if I'm told 1:30, I expect 1:30. This conversation lasted for approximately 10 minutes and was a terrible customer service experience. I felt powerless and belittled, and the company had charged me in full for a project that hadn't even been started. I called back shortly after this conversation and spoke with the owner of the company. He was sympathetic to the situation and understanding of my disappointment and frustration. He worked with me to get a time scheduled to complete the installation on the next day, July 3. My husband's schedule was flexible that day and so he offered to work from home to be there for the installation since I had several meetings to attend. The owner and I also agreed on an appropriate discount on the project. The installers arrived on time on July 3 and began installing the carpet. I got a call from my husband that they finished the job, but were short 5 stairs' worth of carpet. They had already nailed the padding to these 5 uncarpeted stairs, so they taped remnants of the new carpet over the padding and left the edges of the uncarpeted stairs exposed. The installation crew was very nice and apologetic about the situation and said the sales person must have measured incorrectly. I spoke with the owner of the company later that day and again expressed my disappointment and frustration. He said the job had been messed up and this wasn't how they usually operate.I told him that leaving the 5 stairs with remnants taped over the padding and part of the stairs exposed until the new order of carpet arrived (5+ days) was unacceptable and we needed to find a different solution. We use the stairs countless times a day, and with a curious 2-year-old, it would be an inconvenience to keep him away from the half-finished stairs. He said he could have a crew stop by on July 4 to install temporarily some extra carpet over the stairs so the exposed padding and stairs would be covered. Luckily we had no plans or guests for the Fourth of July holiday. The longer I spoke with the owner, though, the less friendly he got. I told him I thought a further discount would be fair as a sign of good will and as compensation for the inconvenience my family and I had been put through getting this project completed. We went back and forth for several minutes. He gave me a number, which I found unsatisfactory, and then said that was it, that was all he was willing to do. I cannot overstate how disrespected and powerless I felt. Not only had I already been charged the full amount for the project as if it had been completed successfully, but I felt insulted that my and my family's time was worth so little to him. And this was a small job -- less than $900 in total. He said I could call the credit card company and authorize a stop-payment on the charge. That would have been an absolute last resort for me because I wanted to resolve the situation as civilly as possible. Also, I had 5 unfinished stairs in my house that needed to be finished in the same carpet as the other stairs and the landing. Essentially I had no leverage because Tish already had my money and there was still work to be completed. As the owner became more adversarial over the phone, I moved to end the conversation. He said someone would call me later that evening to set up a time for the crew to come on July 4 to install the temporary carpet. He then said someone would call on July 5 to schedule a date for the remaining 5 stairs' worth of carpet to be installed. I got off the phone feeling upset and helpless. I heard from someone at Tish about a crew coming the next day. On July 4, they arrived on time, were very friendly, and quickly installed the temporary carpet on the 5 remaining stairs. One of the installers also pointed out a stair of the newly-installed, correct carpet that needed to be replaced because the carpet along the edge of the stairs was installed incorrectly. The installer said he would notify the salesperson to make sure the second order of carpet was big enough to include replacing that stair. I received a call from Tish on July 6 to schedule the installation of the remaining carpet on July 12. This date worked for me, and I made sure I could work from home. The installers arrived on time, finished the work, and left. There was no paperwork to sign or follow-up regarding checking on the quality of the finished work. I'm satisfied with the carpet I chose and the installation seems to have been completed adequately. That said, this has been the most disappointing, frustrating, and humiliating customer service experience I've ever had. As the situation progressed, I felt increasingly powerless and ignored. I've shared my experience with friends, family, and coworkers. I have other flooring projects to complete in my home, and I won't consider Tish for that work.

It was good. The price was good and I was happy with the service.

Tish Flooring was recommended by our Realtor and came out to stretch and trim the carpets at a home we were moving into. They did a good job and the carpets look much better now!

A very positive experience from start to finish! They were very accommodating of my schedule, reasonably priced, very professional and neat during installation.

He does fine and honest work. I highly recommend him.

Tish gave us a great estimate and even broke it down so that we could do all or part of the job depending on what we could afford. We decided to do it all at once. They helped us with financing through a third party company. They used subcontractors for the installation but guaranteed their work and called to check on our satisfaction. They told us that they were very selective in their subcontractors and used only the best. I believe it. They were in my house for three days. They showed up when they said they would, they were polite and kept the house neat and clean. They did a fabulous job. The floors look wonderful and you would never know that they weren't installed at the same time the downstairs floors were put in.

Last year we used Tish to carpet most of our house. My wife decided that we should have also purchased new carpet for the master bedroom so we again called Tish to do the job. This is a professional organization from the salesperson who makes the house call to the installers. They are prompt and do good work. I thought the cost was a little high for this job but I am not an expert on carpet pricing so I could be wrong. I did not feel that the large job previously done for me by Tish was overpriced and that was my only point of reference for the price of this job.

The work has always been great! They do quality work! I have been doing business with the Tischler family for years and years. They always work to get you the product you want in the price range you need.

First of all they had a problem in finding our condo in Avon, Indiana. After they finally arrived they came up and told us they charged for an estimate even if we don't use them.........Anyway they went ahead and stretched carpet to reconnect it under the trim piece and looks very nice, hopefully it will stay. Time will tell. They also stretched our stair steps and it also looks nice. They appear to do a good job.

The 4 installers arrived at 10:45, they were supposed to arrive at 9:00. They moved all the furniture out of the bedroom, per the quote, to take up the floor so it could be used to repair the damaged floor in the living room. Then they were to replace the bedroom floor with a new floor that closely matched the existing floor however it has a new locking system (floor manufacturers often change the locking systems every few years which makes it impossible to perform repairs). I told the installers to please move all the furniture into the hallway but they did not listen instead the moved it into my living room against walls and pillars. The installers used my balcony to cut the flooring. They repeatedly left the door open allowing wood dust to come into my condo. The ripped up the quarter round trim then reused the same pieces using white caulk in an attempt to hide their damage. The damaged my walls and the wood foot board to the bed by placing it against the wall then putting the matteress and other furniture against it. They left at 4:00 sharp as 2 of them kept telling my girlfriend they had school they had to get to. They left behind the following: Dust all over my balcony and inside my condo 3 walls banged up and dented from the furniture they randomly moved around Quarter round that looked as if it was installed by kids with white caulk smeared all over it Pieces cut too short in my entrance and holes around the door jam where they failed to fix My front door was damaged from their big round trash dumpster they rolled in and out all day scrapping it against the door I called the company and spoke to Joe Nevins. It took 4 days for him to finally get around to coming to my house to see the damages. By then I had already hired a painting company to come in and fix the mess for an additional $850.00. Joe said he was sorry but he would not offer me any credit for the installation since he did not get a chance to fix it. He offered no explanation why it took him 4 days to respond to me. It was the worst install experience I have ever encountered and I will never use this company again as they do not live up to their reputation.

The sales person came to my house with samples and patiently explained all of the features of the various carpets. Once I made my decision, the carpet was ordered and installed within a week or two. They worked around my schedule to install the carpet over two days. The installers were efficient and did a great job of getting the work done in a timely manner.

They are excellent. I have recommended them for years to my clients.

Tish was a very good company to work with from start to finish. Our questions were answered quickly and completely before making our decisions. Basically all the flooring in our house was replaced except for two bathrooms. We did a lot of work to prepare as so much needed to be moved. They handled the furniture for us. They estimated it would take about 4 days and it took 5 but mostly because of the hardwood refinishing. They worked with us to get a stain that matched closely the new laminate we were putting down. When the color wasn't quite dark enough they continued to work on it until we were very pleased with it. Very impressed with the way they listened and continued to work on. Installation of carpeting went smoothly and quickly. Only real issue we had with work was finishing - some of the quarter round that was reinstalled broke while they were removing it and it was reused and not replaced. A lot of caulk was used almost as glue to "correct" these breaks. There are also some gaps around door jams that were not covered by laminate or moulding.

They did a fine job. They moved the furniture and removed the old carpet. They then installed the new carpet and replaced the furniture.

After recieving an inflated quote from another company, I called Tish. They came out, priced a few different options and were very reasonable. I ended up carpeting the entire house (wasn't the original plan, but the price was so reasonable that it was within budget). They were very communicative through the entire process, worked with me on scheduling, the installers showed up on time (even in icy weather), they worked hard and got the job done. I will be calling Tish again.

The entire process, from beginning to end, was fantastic. Greg came to our home with an array of samples and listened to what we wanted to accomplish. He gave us an estimate before leaving that evening and never tried to oversell us. He was very knowledgeable and we immediately wanted to go with them. For due diligence, we received two other quotes, both of which were much higher, included high-pressure tactics and, in one case, we were left looking at rolled up carpet in a warehouse to try and choose from. Naturally, we went with Tish and they were able to schedule the work for the very next weekend. They completed all of the work in one day and the new carpeting looks great! They cleaned up everything before leaving and vacuumed the entire home. I will absolutely go with Tish for all of my flooring needs in the future and recommend them 100%!

In getting my parents' house ready to sell after they've owned it for 30 years, the flooring was the first thing to go! Our realtor recommended Tish Flooring, and I will never use another flooring company again! Their sales agents, Wes and Fred, who came to my parents' house with samples and a thorough estimate were SO incredibly kind, honest and trustworthy. After a "realtor/move-out carpet" discount, we were able to re-carpet the house for approximately $1.35/square foot, and it looks fantastic! It's the first thing shoppers will see when they enter the house, so it was important that it look nice, even though it was just "move-out" carpet! Not only that, but they removed furniture from the whole house, so that we could put our own flooring down elsewhere. They returned to carpet the stairs, and everything looks amazing! I know it will assist us in selling the house (fingers crossed).

They were punctual and professional. Completed the job much quicker than expected. Overall a very good experience.

The salesman was very friendly and knowledgeable. He gave us advise regarding the choice of color that I found to be very helpful. If I didn't listen to him I would have chosen a color that would have been too light for my taste. The installation crew wasn't so impressive. A job that could have been completed in just over an hour ended up taking 4 hours due to several extended smoke breaks. I'm not exaggerating when I tell you that the gentlemen spent a great deal more time outside in the van than they did inside of my home.

The salesperson came to make a bid within 2 days. He looked at the area and decided that the entire hardwood floor (kitchen, pantry, foyer and bathroom) needed to be replaced. I felt that the kitchen was the area that needed the attention. He suggested we use the wood laminate to cut the cost. I went up to his office and really did not like the feel of that product. Their bid for the entire area for hardwood flooring was $4879. I felt he was making the bid on a larger area than I thought was needed, resulting in a higher price job. Therefore, I did not choose him.

Installers were employees, not contractors which was a requirement. Installation was scheduled and they arrived on time. Installation was as expected with no surprises. The installers were dog friendly and took their time to do the job right. Professional installation, on time, and cleaned up afterwards. Would highly recommend to anyone looking for quality hard wood flooring and carpet.