We clean carpet, upholstery, tile, hardwood and area rugs. We own and operate Indiana's largest area rug cleaning plant. We employee the only Certified Master Rug Cleaners in Indiana. We strive to be up front with our pricing while delivering the finest service in the city. We wont tell a low price on the phone just to get in your front door. We want to be your carpet cleaners for life. Give us a call and see for yourself.
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
We provide carpet, upholstery, tile and area rug cleaning. We are Indiana's on master rug cleaners. We clean your rugs in Indiana's largest rug cleaning facility.
Description of Work: Before we moved into our new home, we had Sani-Bright came in to clean the carpets. Our house is about 5300 sqft, 1/4 of it is hardwood. Before the cleaning, we received a quote ~ $750 for carpet cleaning only. They also told me that they would send someone who knew how to clean both carpet and hardwood floors, and that person would give me a quote on hardwood floor cleaning when he got here. On the day of the cleaning, the person they sent knew nothing about hardwood flooring cleaning. Then he used blacklight to show pet urine stains everywhere in our house. He suggested using certain cleaning solvent to clean up those urine which would cost extra $490. We felt we had no choice, so we did. Who wants to live in a house full of urine stain? When he finished, I asked if he could use backlights to see if those stains were still there, he said the stains would always be there, even after you cleaned the carpet. I wish Sani-Bright would tell us about the pet urine cleaning beforehand. We had other company cleaned our carpet in our old home before, that company had cleaned all carpets and never charged us extra for pet urine stains. Thus we did not expect Sani-Bright would charge extra for that. Also, after carpet was dry and we moved into, in our master bedroom, there were two black spots on the carpets. My husband said there were there before the carpet cleaning. And they are still there after. Do not think they did a good job, do think they charged way too much for the carpet cleaning.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
$1,200
Response from Sani-Bright Carpet Cleaning
Thank you for the feedback! It is our goal to achieve the best results possible as well as take care of our clients cleaning needs. When a home is purchased, it is common for the buyer to not fully be aware of all services needed due to limited home history. There were no changes to the existing work order discussed over the phone. Our company was also able to extend a healthy discount to our client since the home was very large. We provided an estimate over the phone and shared with the client that certain unknown factors such as pet stains/odors, or miscellaneous stain treatment are additional and would affect the total. As noted in the confirmation email sent to the client as well as disclosed in the work order (signed by the client); extensive pet treatment is additional and has to be evaluated by our technician while onsite. Our technicians always ask our clients if they would like a courtesy pet stain/odor check. After the evaluation of the stains, our technician shares their recommendation for treatment. We allow our clients to decide how they would like our technician to proceed. The client chose to treat the pre-existing stains. Our technicians strive to deliver positive results as well as setting expectations accordingly. Unfortunately, during our follow up calls, no concerns were shared with our office from the client. Our company has a 10 day spot/odor warranty and would have been happy to return and address any lingering concerns. However, it can be difficult to reach a resolution without the proper notification and communication. We do wish we would have been made aware of these concerns.
Paula W.
01/2016
5.0
carpet installation
 + -1 more
unknown
Description of Work: Stairs and landing / hallway on second floor.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Sani-Bright Carpet Cleaning
Thank you for choosing our company for your cleaning!
Jennifer T.
01/2016
5.0
carpet cleaners
 + -1 more
Went well.
Description of Work: Carpets cleaned, 3 rooms had stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from Sani-Bright Carpet Cleaning
Great, we're glad everything went well!
Pam S.
01/2016
5.0
carpet cleaners
 + -1 more
Very well! Kyle was fab!
Description of Work: A large family room, hallway, and stairway.
Description of Work: Cleaned all upholstery in basement. Cleaned carpet in large sunroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from Sani-Bright Carpet Cleaning
Thank you for this review & for selecting our family owned company to care for your upholstery & carpeting!
PAULETTE C.
01/2016
5.0
carpet cleaners, flooring contractor
 + 0 more
unknown
Description of Work: First carpet service to deliver exactly what they promised. All the spots out, no odors, clean carpets. Definitely worth every penny. I recommend them to everyone.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Sani-Bright Carpet Cleaning
Wow, thank you! This is a huge compliment for us! Our company strives to deliver wonderful customer service while delivering great results. Perfection is always our goal, however, we understand that this may not always be possible. Which is why it is always great to hear that we have done so for another client, thank you again!
Kathy S.
01/2016
5.0
carpet cleaners
 + -1 more
Great!
Description of Work: Carpets cleaned including stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Sani-Bright Carpet Cleaning
Thank you for choosing our company for your home once again! It is always a pleasure working with you!
Edward K.
01/2016
5.0
carpet cleaners
 + -1 more
Came on time, very professional.
Description of Work: Clean carpet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Sani-Bright Carpet Cleaning
That's perfect, glad your cleaning went great! We would love a chance to work with you again in the future so please don't hesitate to give our office a call!
WILLIAM F.
01/2016
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Friendly & efficient.
Description of Work: Carpet cleaning, upholstery cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Sani-Bright Carpet Cleaning
Thank you for trusting Sani-Bright with your upholstery & carpeting!
Thomas C.
01/2016
5.0
carpet cleaners
 + -1 more
Great.
Description of Work: Carpet cleaning including wool pet stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Sani-Bright Carpet Cleaning
We're glad we were able to take care of you once again!
cheryl S.
01/2016
5.0
upholstery cleaning, oriental rug cleaning
 + 0 more
unknown
Description of Work: Nice young man, Jonathan, was extremely thorough, explaining everything and taking his time cleaning all our rugs and upholstery. Even showed up a few minutes early!
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Sani-Bright Carpet Cleaning
Thank you for consistently choosing Sani-Bright for your home! We have enjoyed caring for your carpet, oriental rugs, & upholstery cleaning needs! We appreciate your business
Randy P.
01/2016
5.0
carpet cleaners
 + -1 more
.
Description of Work: They did carpet cleaning. They have always been great.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Sani-Bright Carpet Cleaning
Thank you for your continued business! It is always a pleasure to be of service to you!
Steve B.
12/2015
4.0
carpet cleaners, hardwood floor
 + 0 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$500
Response from Sani-Bright Carpet Cleaning
Thank you for choosing Sani-Bright!
Pamela & John M.
12/2015
5.0
carpet cleaners, hardwood floor
 + 0 more
unknown
Description of Work: Cleaned carpet in 3 bedrooms, 1 bathroom, a hall and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$250
Response from Sani-Bright Carpet Cleaning
Thank you for your business! It was our pleasure being of service to you!
Melanie M.
12/2015
5.0
carpet cleaners
 + -1 more
Great job!
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Response from Sani-Bright Carpet Cleaning
Thank you for taking the time to leave this review & your business. Sani-Bright appreciates your feedback!
Jill F.
12/2015
5.0
carpet cleaners
 + -1 more
Punctual, efficient, pleasant
Description of Work: Cleaned living & dining room carpet, concentrating on old pet stains.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$198
Response from Sani-Bright Carpet Cleaning
It has been a pleasure working with you over the years. Thank you for continuously choosing Sani-Bright for your home!
JULIA S.
11/2015
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Called ahead. On time.
Description of Work: Cleaning carpet in hallway 2 stairs also picked up cushions (outdoor) for cleaning & storage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Sani-Bright Carpet Cleaning
Thank you for choosing Sani-Bright for your carpet & upholstery cleaning. It is always a pleasure working with you!
David P.
11/2015
5.0
carpet cleaners
 + -1 more
Very prompt, and professional.
Description of Work: 2 bedrooms, stairs, basement including living area, and bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$384
Response from Sani-Bright Carpet Cleaning
Wonderful! Thank you for your business!
James S.
11/2015
5.0
carpet cleaners
 + -1 more
Great! Very pleased.
Description of Work: Carpet cleaned in 3 plus areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Sani-Bright Carpet Cleaning
We are happy our company could get you all taken care of!
Kay C.
11/2015
4.0
carpet cleaners
 + -1 more
.
Description of Work: They came once to take a large piece of carpet in to be cleaned, but couldn't get it up from our downstairs area. Came back the following week and cleaned it on-site. Turned out better than we anticipated. The carpet had water stains from water in the downstairs area and many spots. Looks great! Thank you card from owners was a nice touch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Sani-Bright Carpet Cleaning
Thank you, it was our pleasure! We appreciate your business & now continued business!
Sandra P.
11/2015
5.0
carpet cleaners
 + -1 more
Incredible removal of pet stains.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$687.75
Response from Sani-Bright Carpet Cleaning
Great! So glad we could take care of those pet stains/odors for you! Thank you again!
Doug M.
11/2015
5.0
carpet cleaners
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$500
Response from Sani-Bright Carpet Cleaning
Thank you for choosing Sani-Bright for your carpet & upholstery care!
Lou R.
11/2015
5.0
carpet cleaners
 + -1 more
They did a great job!
Description of Work: Carpet cleaning / stain removal.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
Drapery Cleaning,
Upholstering,
Water & Smoke Damage,
House Cleaning
FAQ
Sani-Bright Carpet Cleaning is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Sani-Bright Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Sani-Bright Carpet Cleaning does not offer warranties.
Sani-Bright Carpet Cleaning offers the following services: We provide carpet, upholstery, tile and area rug cleaning. We are Indiana's on master rug cleaners. We clean your rugs in Indiana's largest rug cleaning facility.