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Sani-Bright Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

We clean carpet, upholstery, tile, hardwood and area rugs. We own and operate Indiana's largest area rug cleaning plant. We employee the only Certified Master Rug Cleaners in Indiana. We strive to be up front with our pricing while delivering the finest service in the city. We wont tell a low price on the phone just to get in your front door. We want to be your carpet cleaners for life. Give us a call and see for yourself.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

We provide carpet, upholstery, tile and area rug cleaning. We are Indiana's on master rug cleaners. We clean your rugs in Indiana's largest rug cleaning facility.

Amenities

Free Estimates
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.91,103 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 251-275 of 1103 reviews

ALLISON F.
11/2014
5.0
carpet cleaners
  + -1 more
They do a great job - the carpets look wonderful. The rep was very professional and knowledgeable - I will use them again and would recommend them to others.
Description of Work: Cleaned 4 rooms, the stairs and a hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Sani-Bright Carpet Cleaning
Thank you! You were a pleasure to work with! We appreciate your kind words. As a non-franchised, family owned company, a referral means the world to us so thanks again!

Sarah K.
11/2014
5.0
carpet cleaners, carpet installation, upholstery cleaning
  + 1 more
Wonderful. Jon was very helpful and did a beautiful job on everything. A different carpet cleaning company had said I needed to replace the carpet but Jon got out all of the spots and the carpet looks great. So does the sofa. I'm very pleased with the results, which far exceeded my expectations.
Description of Work: Cleaned carpets in living room, 3 bedrooms, halls and stairs; cleaned sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Response from Sani-Bright Carpet Cleaning
Wonderful! Glad we could deliver great results along with great customer service! We are looking forward to working with you again in the future!

WENDELL & CECILIA N.
11/2014
5.0
carpet cleaners
  + -1 more
All went well and we are pleased with the results. We have used this company before and they do excellent work.
Description of Work: Cleaned carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Response from Sani-Bright Carpet Cleaning
Thank you for your business! It was our pleasure as usual!

Catherine C.
10/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
The title in the big deal said floor refinishing. They came out and it was to clean but not sand the floors-- the floors needed more extensive work. Therefore, the service was not needed and could be better described as deep cleaning rather than refinishing. The company was very professional and fair.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$840

Response from Sani-Bright Carpet Cleaning
Thank you for providing Sani-Bright with a chance to evaluate your flooring! Our hardwood floor treatment consists of a comprehensive cleaning and refinishing. However, due to the condition of the flooring, an extensive sanding was needed; unfortunately our company does not sand hardwood flooring. We do wish we could have been of service to you!

Ryan J.
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very well, exceeded expectations. Good explanations, efficient with time fore services. Very friendly and informative. Will use again.
Description of Work: Large room, 2 couches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Sani-Bright Carpet Cleaning
Thank you for choosing Sani-Bright!

MARLENE A.
10/2014
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
The technicians were on time and very pleasant. They did a good job and informed me of how to dry and treat.
Description of Work: Cleaning & spot treating 1 bedroom and a stairwell. Clean moldy shower/tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170.85

Response from Sani-Bright Carpet Cleaning
Thank you for choosing Sani-Bright! We are glad we could resolve that issue for you!

David B.
10/2014
5.0
carpet cleaners
  + -1 more
Jonathan & Dom arrived on time, evaluated our carpets condition, answered all of my questions and performed the cleaning as requested; results were good; price was reasonable.
Description of Work: Cleaned 3 rooms carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sani-Bright Carpet Cleaning
Thank you for choosing Sani-Bright for your cleaning needs! We hope Sani-Bright gets the chance to work with you again!

Bob and Debbie S.
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
On time, great service. Jon was wonderful. Answered all of our questions.
Description of Work: 2 rooms, 2 staircases cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Sani-Bright Carpet Cleaning
It was our pleasure! Please don't hesitate to give us a call if we can be of service to you again in the future!

Robin K.
10/2014
5.0
carpet cleaners
  + -1 more
Ben did a wonderful job and I was amazed at how easily the pet stains were able to clean up. Very professional and personable. Will call this company again. I have had other carpet cleaners here, but Sani-Bright does the best job by far!
Description of Work: Cleaned three rooms, the kitchen and 2 living rooms, pet urine stains were present.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Sani-Bright Carpet Cleaning
We are so glad we could take care of you! Please don't hesitate to give us a call in the future if we can be of service to you again!

Patricia R.
10/2014
5.0
carpet cleaners
  + -1 more
The service person they sent, Kyle, was very conscientious, personable, professional and took the extra time to address a couple of areas of concern and he was successful in removing almost all of them. I will use Sani-Brite again! Kyle is a great asset to the company!
Description of Work: They cleaned carpet in 4 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Sani-Bright Carpet Cleaning
Thank you for the extremely kind review! Sani-Bright strives to turn all of our clients into repeat clients!

DONNA K.
10/2014
5.0
carpet cleaners
  + -1 more
He called before coming early, was very polite, professional, fast and did a great job.
Description of Work: He looked for urine spots before starting to clean the bedroom carpet. He spot cleaned poop spots in office.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Sani-Bright Carpet Cleaning
Thank you! We are looking forward to working with you again in the future!

Dennis O.
10/2014
5.0
carpet cleaners
  + -1 more
Great - good service hard worker and friendly.
Description of Work: Cleaned carpet up stand and down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$287

Response from Sani-Bright Carpet Cleaning
We are glad you were pleased with our services! We hope to work with you once again!

kim C.
10/2014
1.0
carpet cleaners
  + -1 more
We had all carpets "cleaned" in the house. I was told on the phone while speaking with Karen ( owner) that they would make a good attempt to clean carpets along the edge where they were noticeably a darker color. When the tech arrived (30 minutes early which I didn't appreciate while trying to move small items out of the way and vacuum per instructions), he firmly informed me that the dark color along the baseboard edge would NOT come clean. He spent 1 hr. cleaning the carpets and then at the end of the "service" informed me that the truck he had for the day was the back-up truck, the normal one was out of service and consequently the water used to " clean" my carpets was 180 degrees instead of 250 degrees but he said probably wouldn't make much difference !! Huh ???? Also, this truck didn't have a large water capacity for so he had to use my hose and water and then he disposed of the dirty water down the toilet. Don't waste your money on this company.......sorry that we did. This is an update to this review...... The owner of the company called me after this review appeared. Karen King apologized the service did not meet our expectations and generously offered a partial refund for the carpet cleaning. I appreciated the call to discuss the experience.
Description of Work: "Cleaned" carpets

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$295

Response from Sani-Bright Carpet Cleaning
Several in depth conversations concerning filtration soiling (darker color around room edges) with the owner were had prior to scheduling. Our technician explained prior to the cleaning that this is a common occurrence in many homes. As client mentioned above, our technician did make a good attempt of taking care of those concerns. Filtration soiling is caused by air being pushed into a room or area at a quicker rate than it can escape through the ventilation system. The air will then escape through another route, which could be underneath the door or between the wall trim and carpeting. As air moves through these areas, the carpet acts as a filter for the pollutants in the air. This in turn traps the pollutants in the carpeting, giving it a darker appearance. A standard carpet cleaning usually does not completely remove filtration soiling. We have seen in some instances where the soiling can lighten but is rarely removed completely. At Sani-Bright, we try our best to take care of our clients. We also try to set realistic expectations for our clients and realistic outcomes. Our technician did his best and shared his expected results with the client. It is our company policy to follow up with every cleaning with a phone call. Client mentioned their dissatisfaction and we returned to see what we could do. Upon our return, after a second attempt, it was expressed to the client again that some stains can be permanent. At Sani-Bright, we do wish to please all of our clients and take care of their cleaning needs. Unfortunately, we understand that this is not always possible. Our company strives to deliver positive results. We know we cannot promise perfection but assure our clients that we will do our best to correct pre-existing damage. We apologize for any inconvenience that the client may have experienced with disposing of the filtered water. It is an industry standard to dispose of excess water if needed. Sani-Bright pre-filters ALL water that is disposed. We also assure that all of our equipment, our trucks, & the cleaning process, are approved by the Carpet and Rug Institute. Sani-Bright is one of very few companies which are approved by the Carpet and Rug Institute. Which means the cleaning we provide to all of our clients is consistent with what is required and current with our above and beyond cleaning practices. At Sani-Bright, we do value each and every client and seek to deliver the best results possible. Client has received a partial refund.

MARY ALICE M.
10/2014
5.0
carpet cleaners
  + -1 more
Kyle did a great job start to finish.
Description of Work: Carpet cleaning and deodorizing.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Response from Sani-Bright Carpet Cleaning
Thank you for the feedback, it was a pleasure to be of service to you! Please don't hesitate to call if we can be of service to you again!

JOSEPH A.
10/2014
5.0
carpet cleaners
  + -1 more
Wow! Jon was fantastic! He walked through each room informing us how he will treat each area. The carpets look fantastic! He cleaned up our hard woods from any wet areas. We will be calling again. Thank you!
Description of Work: Whole house carpet cleaning, high traffic, skids and a pet!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from Sani-Bright Carpet Cleaning
Positive customer experiences are our ultimate goal, so thank you for the kind review! You were a pleasure to work with!

Laura F.
10/2014
5.0
carpet cleaners
  + -1 more
Jordan arrived on time, took great care and did an excellent job of cleaning my carpets.
Description of Work: cleaned carpets on stairs, hall, master bedroom and traffic area in family room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Response from Sani-Bright Carpet Cleaning
Wonderful, thank you! You were a pleasure to work with and we are looking forward to having another opportunity to do so again in the future!

RUTH C.
09/2014
4.0
carpet cleaners
  + -1 more
The first time they came to my house, they were a couple hours late due to the prior customer asking to have extra services performed. The gentleman showed me with a black light all the pet stains on the carpet in one of my bedrooms, but I asked him to only treat the ones that were visual to the naked eye. He estimated that he would have to use 2 gallons of their special pet stain cleaning solution to work on the areas I wanted treated. Unfortunately, the stains were not removed any better than I had been able to do with over the counter products, so the carpet doesn't look any better than it did before they cleaned. He explained that there was no guarantee that they would be able to remove the stain, but they would get all the odor out (which I didn't smell anyway), but possibly my dog could smell where she had had accidents before, and that's why she returned to the same area a 2nd time. Anyway, after the carpet dried,it looked like the area he had treated with the special pet stain remover solution had bleached out my carpet. So, I called Sani-Fresh back to come back out and check the areas affected. They sent another technician out 2 days later, and he was also about 1 hr. late. He said the whitish look to the carpet was actually residue still in the carpet from the pet stain remover. He re-rinsed the carpet in that bedroom, and it looks okay now. However, I still have the ugly pet stains. My carpets were not dirty since I live by myself, so they didn't really need cleaned. The only reason I had Sani-Fresh clean my carpet was for the purpose of getting rid of the pet stains, so I'm not really very happy. I understand, however, that they cannot guarantee that they will be able to get rid of a stain.
Description of Work: They cleaned the carpet in 3 rooms and worked on pet stains in two rooms.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$160

Response from Sani-Bright Carpet Cleaning
With all of Sani-Bright’s scheduled appointments, we allow for an hour arrival window. This client had an appointment scheduled on September 9th, 2014; in which the technician would be arriving between 12:00-1:00pm. Sani-Bright has pulled the GPS records for that day; finding our technician arrived within the timeframe allotted. Upon booking the appointment, the client was informed of Sani-Bright’s pet stain & odor procedure. The pet stain & odor treatment must be used in the recommended amount by our certified technician’s to be effective. Unfortunately, client did not wish to use amount recommended by our technician due to price. Client did however receive one gallon of pet stain & odor treatment at no cost to client as a courtesy. This client was informed of our disclaimers and our technician explained the limitations of not treating pet stains & odors accordingly. It is our company policy to follow up with every cleaning with a phone call from the office. Upon conducting our client follow up calls on September 26, 2014, we phoned this client and her concerns were expressed to us at that time. Sani-Bright strives to deliver great client experiences every day. To do so, we sent a technician out to this client’s home the same day we became aware of the clients concern; which was after the 10 day spot and odor guarantee. We apologize for any inconvenience that may have been caused due to lingering pet stains. However, due to the state of client’s carpeting, existing pet contamination, and declining to use the recommended amount of treatment; unfortunately full satisfaction was unable to be achieved. We have attempted to reach this client following review but have been unsuccessful thus far. We wish to rectify this concern with the client; however it is impossible to do so without the proper communication.

Kimberly W.
09/2014
5.0
carpet cleaners
  + -1 more
Jonathan & Mike were very friendly and did an excellent job.
Description of Work: Cleaned 3 rooms of carpet & hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193

Response from Sani-Bright Carpet Cleaning
Great to hear! Sani-Bright understands that our certified technicians are the face of our company and their experiences with our clients are very important to our success! Thank you for trusting Sani-Bright with your cleaning!

RONALD P.
09/2014
5.0
carpet cleaners
  + -1 more
From scheduling to finish, job was very smooth.
Description of Work: Cleaned carpets in 4 bedrooms, hall & stairs. Worked out several spots from pets and spills.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Sani-Bright Carpet Cleaning
Thank you for giving us the chance to take care of your cleaning needs! It was our pleasure!

Tom and Julie C.
09/2014
5.0
carpet cleaners
  + -1 more
very professional, polite and thorough. provider called ahead, arrived on time, presentation and appearance excellent. explained everything thoroughly. performed job above expectations.
Description of Work: treated many pet urine areas, cleaned 2 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Sani-Bright Carpet Cleaning
Thank you for the kind review! Our Sani-Bright team strives to deliver great client experiences everyday, from start to finish! Thank you for being such a delight to work with!

Sue H.
09/2014
5.0
carpet cleaners, floor cleaning, oriental rug cleaning
  + 1 more
Jon was early, but called ahead of time. He went through the process, looked over rugs and started to clean. Afterwards, inspected the job together and told us about what we can do to keep up the rugs, etc.
Description of Work: Cleaned 3 rooms, hallway, and stairs. Cleaned a few spots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Sani-Bright Carpet Cleaning
Excellent! Glad we could be of service to you!

Sheri P.
09/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
He called to see if he could come a little earlier-I appreciated that, was very clear about what would be done. Asked about spots & pet stains; helped me with a couple things I was unable to do by myself. Picked up 2 large rugs for cleaning at their center.
Description of Work: Cleaned 2 bedrooms & bathroom, 1 of the bedrooms very large, 2 area rugs cleaned also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$665

Response from Sani-Bright Carpet Cleaning
Thank you for trusting Sani-Bright with your carpet cleaning and your area rug cleaning! Glad we could help! We hope to be of service to you again, please don't hesitate to call!

Thomas G.
09/2014
5.0
carpet cleaners
  + -1 more
Very well looked good & service man was very nice.
Description of Work: They cleaned door carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sani-Bright Carpet Cleaning
Wonderful to hear, glad you were pleased! Thank you!

Noel P.
09/2014
5.0
carpet cleaners
  + -1 more
Did a really good job cleaning carpets--previous homeowner was smoker with two dogs and a cat which apparently had a lot of accidents. Carpet was in pretty poor condition, but the tech worked really hard to remove the dirt and stains. Not all stains came up, but it was not from a lack of effort. Scheduling was a breeze.
Description of Work: Cleaned all carpets in new home; deodorized entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Sani-Bright Carpet Cleaning
Glad we could help! Please don't hesitate to give us a call if we can be of service to you in the future!

Douglas B.
09/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
It went very well and great service.
Description of Work: Cleaned carpet and grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Sani-Bright Carpet Cleaning
Outstanding, thank you for the feedback! It's our #1 goal to create great client experiences and deliver great services!

Contact information

4349 W. 96th Street, Indianapolis, IN 46268

http://www.sanibrightcarpetcleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
Drapery Cleaning,
Upholstering,
Water & Smoke Damage,
House Cleaning

FAQ

Sani-Bright Carpet Cleaning is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Sani-Bright Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Sani-Bright Carpet Cleaning offers free project estimates.
Yes, Sani-Bright Carpet Cleaning offers eco-friendly accreditations.
Yes, Sani-Bright Carpet Cleaning offers a 15% senior discount.
Yes, Sani-Bright Carpet Cleaning offers emergency services.
No, Sani-Bright Carpet Cleaning does not offer warranties.
Sani-Bright Carpet Cleaning offers the following services: We provide carpet, upholstery, tile and area rug cleaning. We are Indiana's on master rug cleaners. We clean your rugs in Indiana's largest rug cleaning facility.

Contact information

4349 W. 96th Street, Indianapolis, IN 46268

http://www.sanibrightcarpetcleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM