Royal Treatment

They did a great job. I wasn’t there when they came out. I have a tenant in my property that they worked at. The overall communication with them over the phone was fine. The quality was fine as well. I have no idea about their punctuality. They were very professional as far as what I dealt with them.

They almost didn't show up, came very late. But, once they got here, they were nice and did a good job.

The individuals were punctual and nice. They got to work and seemed to do a good job. I was very satisfied with how quickly they scheduled me and performed the work.

Yes, the big deal from Royal Treatment for dryer vent cleaning was fine, it was just fine. My impression of the service provider who did the service was fine. Everything was satisfactory. I had nothing to compare the price to.

My grandmother informed me that she was concerned that her dryer vent needed to be cleaned out since it had not been done in several years and it has a fairly long hose so lots of places to get clogged. I searched Angie's List for some deals and Royal Treatment had the most cost effective deal out there which worked well since she was worried about costs. I called the company and left a message and received a call back quckly and I explained that I wanted to see about taking advan

Aak too many personal questions

Fine. I received an advanced call that the technician was on their way. The technician arrived within 30 minutes of the phone call. He entered the home and checked the connections of the dryer to the vent as well as the condition of the filter. After that they went outside and brought the equipment from the truck to the vent access in the backyard. They cleaned the vent and notified me when the job was completed, gave a business card and left.

Royal Treatment cleaned my dryer vent. They arrived on time, explained what they needed to do, and completed the service. They were very good and I will use them again.

they were really nice guys and did the job just fine!

THERE WERE NO PROBLEMS. THE WORKERS WERE VERY FRIENDLY AND SEEMED TO KNOW WHAT THEY WERE DOING.

Crew that arrived was VERY professional, polite, and took the time to make sure the job was done completely. I would definitely recommend them and will be using them again in the future.

They were on time when scheduled and went right to work, blew out the vent and showed me how to do interim cleaning of the vent. Took only about one have hour and they were gone.

We had some trouble arranging times but overall the service went smoothly.

They disconnected the dryer vent hose, which had water in it, and they lost their grip on it as they took it downstairs. They came out later and shampooed the stairs, so that helped make up for it. B+

Contacting / responsiveness from this company is very poor. It took me multiple attempts at contacing them to make the appointment. The time resrved for the appt. was somewhere between 12 and 3. At 5 mins to three, someone from the company contacted me to inform me the truck had a flat tire and they were not sure how long it would be. I told them if they could get to my house within the next hour, that would be fine. Otherwise, we would need to reschedule. Two hours later - nothing. No one came to deliver the service and no one contacted me. I called them - voicemail. I called them again the next morning - voicemail again; AND, their voicemail box was full. So could not leave a message. If I hadn't already paid my Deal $$ ahead of time, I would cancel.

This went very well, owner explained and showed me what he was doing He was accommodating with the appointment. All the work was done from the outside

It went great! They were very efficient and professional. They did a great job!

The only disappointing aspect of this service was I was charged an additional $30 on the spot because my vent was on the second floor & up high. I'm not sure this extra charge was disclosed in the add (I tried to go back and read it, but couldn't find it), but regardless when I called to schedule the appointment the lady I spoke with asked if the vent was on the ground floor or second. I informed her it was on the second floor and she did not mention an extra charge/fee for this. I don't mind the extra charge... but it does make you wonder what kind of business doesn't inform you about it till the service is completed.

It went really well. He was punctual and worked around my schedule. They are coming back to put a cage on the dryer vent to keep out the birds.

Purchased the dryer vent deal. We moved recently and were not aware of the history of the vent; also we noticed the dryer cycles seemed to be running very long. We paid extra since our vent is on the roof and the job involved both attic and roof work. We received an estimated cost for this in advance. We also paid a little extra to have the inside of the dryer itself cleaned. We were satisfied with the job. We were glad we had it done. In the process Royal Treatment discovered that the vent on our roof was not in fact a dryer vent, but a standard attic vent. The previous homeowner had replaced the roof a year earlier and the roofer had installed the wrong vent. (The home which shares a common roof in our patio home unit, and had their roof replaced at the same time, also has the incorrect vent. None of the other units do. So much for the value of home inspections!) Mesh surrounded the vent opening so that lint was unable to escape. The vent was almost completely plugged. Royal Treatment recommended a provider who was able to come the next day to replace the vent with the correct type. Problem solved.

Did a great job, thank you! We will definitely call you again.

No service from provider. See above. Request refund.

Using the high air pressure hose - they blew a large know of lint an some insect nest out of my dryer hose. The dryer works much more efficiently now. Great Job!!

Arrived on time and completed job to my satisfaction quickly. I have a very short run from my dryer to the outside. I feel $59.00 (the deal price) was fair, but would hesitate to pay more because of the very brief time it took him to do the job which was less than 5 minutes.

Everything was fine. We had to wait for it to get a little bit warmer for their equipment to work. There were no additional fees.