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Roby's Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Welcome to Roby’s Plumbing! . Our plumbing company comes highly regarded by many loyal, satisfied customers because we have been in the plumbing business since 1955! Our dedication to excellent plumbing service is unrivaled by the competition. Outstanding skill, experience, and attention to detail allow us to provide affordable solutions for all your plumbing problems. Roby’s Plumbing has serviced the Anderson, Indianapolis and surrounding areas for more than 50 years! 12 employees. No subs. Charges a flat rate. No travel charges. Extra charge for after hours service. License number: cp88600767. Senior Discount-$20

Business highlights

70 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Water Heaters, Water Softeners, Drain Cleaning, Gas & Electric Conversion, Pump Sales, Repair & Installation. Gas Water Heaters.

Services we don't offer

Sewer Hook-Ups, Water Service Hook-Ups, Exterior Water & Sewer Mains, Roofs & Install Solar Water Heaters.

Amenities

Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,337 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 1337 reviews

JIM K.
09/2013
5.0
plumbing
  + -1 more
All went well and it was done in less than 1.5 hours. I called to get a free estimate and the plumber came and was ready to do the job right away if I wanted it done.
Description of Work: They replaced a saddle valve with a ball valve.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

BRIAN H.
09/2013
5.0
plumbing
  + -1 more
We didn't know the sewage pipe was there but they were here very promptly, did the work and were gone before the cabinet installers arrived. I will use no other plumbing service but Roby's!
Description of Work: They took a bulk head down above the cabinets and found an old sewage pipe. They cut it and capped it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Tyler M.
09/2013
5.0
plumbing, drain cleaning
  + 0 more
Everything went well. We've used Roby's for prior plumbing issues (not related to this) in the past and they've always been quick, kind and fair with their pricing.
Description of Work: Cleaned out a stopped up floor drain in our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Sara S.
09/2013
5.0
plumbing, drain cleaning
  + 0 more
Very professional. We are happy with Roby and will use them again.
Description of Work: Main line drain cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

F David B.
08/2013
5.0
plumbing, water heater repair
  + 0 more
We are a family of four who also do quite a bit of entertaining. We woke up one morning to absolutely NO hot water. It was not a surprise, we had been limping our old heater along for weeks. We had used Roby's before for a wide range of issues, from sinks to garbage disposals and were happy, so we called them in on this. We needed an oversized tank with special venting requirements and were afraid it would take a couple of days for them to round up the necessary hardware. They told us on the phone they would be by within the next hour. They were on time and had everything needed to make the replacement on the first trip here, with the actual water heater being delivered shortly after their plumber arrived. Two hours later we had hot water again and by noon the whole area was cleaned up and they were gone. They aren't the cheapest guys you can find, but they are reasonably priced and they will get the job done quickly and professionally, every time.
Description of Work: Replaced water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Josephine B.
08/2013
5.0
plumbing, water heater repair, water softeners
  + 1 more
I called and they came out within a few hours. The work was all completed by 5pm that day. Very prompt and courteous. They explained the issues and the solution. And they cleaned up after the repairs.
Description of Work: Replaced water heater and water softener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Samuel P.
07/2013
5.0
plumbing
  + -1 more
Arrived on time, finished in about 1 1/2 hours. Cleaned up after themselves.
Description of Work: Removed old water heater and installed new with 15 year warantee

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Mary G.
07/2013
5.0
plumbing
  + -1 more
Called Roby at 2:00, and they had someone at my house by 3:00. Quickly replaced the hose/connection with a different type of connection better suited to the water line. Also provided an estimate for potential future work (replacing kitchen sink & faucet).
Description of Work: Replaced pressurized hosefrom water supply to filter (under kitchen sink).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

John L.
07/2013
2.0
appliance repair, plumbing
  + 0 more
Per the website, I requested a service call and stated since they are listed on Angies List, I did not need a quote just the service call to repair the water filtration unit on my Amana refrigerator. I sent their email information on Friday. By Tuesday morning, I had not receiveda phone call. My wife checked email later Tuesday pm. The message stated they were sorry for a late reply AND that they no longer do appliance repair as indicated. Seems to me a company with an "A" rating would respomd faster AND fix their advertising, website, and notify Angies List to prevent the loss of valuable time I wasted with no repairs.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Susan W.
07/2013
5.0
plumbing, water heater repair, wells
  + 1 more
We had a good experience with them. They came in and gave us a quote. The quote was exactly what was charged. They said it would take four hours to complete and it took exactly four hours to complete. There was one little issue with the water heater, and they came right back out the next day and fixed it.
Description of Work: Roby's Plumbing & Appliance Service replaced two toilets, a water heater and a sump pump for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Marlon W.
06/2013
5.0
plumbing, water heater repair
  + 0 more
I called after I noticed that my water was not heating up, which should not had been a problem since I was told I had a new water heater installed before moving in. Roby's came 2 hours after I called and completed the job in 20 minutes. I appreciated how he explained everything he was doing and how to prevent the problem in the future. I would definitely use them again!
Description of Work: Fixed the water heater and shower handle in master bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Rebecca C.
06/2013
5.0
handyman service, heating & air conditioning/hvac, plumbing, water heater repair, water softeners
  + 3 more
He was very helpful and gave me very detailed info on how to proceed with our home projects
Description of Work: He gave an opinion about a leak in the bathroom, connection to a water heater, fixed an air vent and tested our water for levels of iron/checking to see if softener works, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DAVID & DEBBIE W.
06/2013
5.0
plumbing, wells
  + 0 more
I like Roby's. They have a flat rate charge, use high quality items, and the staff is professional.
Description of Work: replaced the sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mark C.
06/2013
5.0
plumbing, gas leak repair
  + 0 more
Great. Very professional and clean, provided me details on connecting the range.
Description of Work: Ran gasline in crawlspace, connected to provided and terminated in Kitchen for a new gas range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Steve H.
06/2013
5.0
plumbing
  + -1 more
We called after spotting a water stain on our kitchen ceiling. Dave arrived on the scene shortly after I phoned in about our issue. After taking a look and pinpointing the problem, he provided me with a rundown of what would be done along with a price. While working, Dave was very helpful in explaining the issue and how he would go about repairing it. Despite running into a couple of irregularities, he was able to think on his feet and provide a solution.
Description of Work: Repair/adjustment to toilet flange and resetting of toilet to prevent leakage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jason M.
06/2013
5.0
plumbing
  + -1 more
Upon moving into the home a month ago, we noticed the toilet was making an odd noise after flushing and during the tank fill. I also had some leaking water around the toilet area. I had originally scheduled another service provider for the next day when something came up at work. I called Roby's to see if they had an availability that afternoon and to my surprise they did. Dave arrived promptly after I received a call from the dispatch indicating he was in-route. Dave quickly identified that an internal component in the tank was bad causing the odd sound and due to the age of the toilet the defective component could not be replaced w/ modern items. Dave recommended toilet replacement and indicated that he had one in stock on his truck. I agreed to the replacement and Dave completed the toilet replacement on the spot. The entire experience was about 2 hours and I couldn't be more happy w/ the end result. Dave was knowledgeable, quick, and extremely professional. In addition, we determined that the possible leak did not originate from the toilet but overflow/splash from the shower and it simply pooled and collected near the toilet. Based on my experience, I would highly recommend Roby's Complete plumbing service.
Description of Work: Replaced toilet in Master Bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$471

Kristy L.
06/2013
5.0
plumbing, wells
  + 0 more
Explained the damage once he dug up the discharge line. Repaired quickly and replaced dirt and mulch that was removed to do the repair.
Description of Work: Repaired broken sump pump discharge line outside of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Robert A.
06/2013
5.0
plumbing
  + -1 more
It went very well, the plumber knew what he was doing.
Description of Work: Replaced shower arm, rebuilt 2 kitchen faucets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kay L.
05/2013
3.0
appliance repair, plumbing
  + 0 more
I was interested in faster service.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

ELMER & CAROL D.
05/2013
5.0
plumbing, drain cleaning
  + 0 more
It went very well. Kevin was a pro and also very pleasant. Also he did a greay job cleaning up the mess.
Description of Work: Replaced all fixtures in 2 bathrooms and had to cut out 2 access windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Jane M.
05/2013
5.0
plumbing
  + -1 more
They came out within an hour of when I called and were very helpful!
Description of Work: We had a bad smell and they came out and explained what may be the problem and corrected it. Made a plan with us if what they think is the problem, isn't. Explained everything well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Kristin H.
05/2013
5.0
plumbing
  + -1 more
This provider was on time and gave an estimate for all repairs before completing the work. They were quick to call me back which I really appreciated.
Description of Work: Replaced a faucet and bathtub diverter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Patrick T.
05/2013
5.0
plumbing
  + -1 more
They were there before time that I was told. Gave a very accurate estimate and did the work very quickly. Very impressed. My other first choice plumbing company would not have able to get to the house until Friday. I guess that they are now #2 and Roby's has become my 1st choice.
Description of Work: replaced valve and supply line to a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

MARK & CAROLYN W.
05/2013
4.0
plumbing
  + -1 more
The drain was leaking. It was a rusted out section below the kitchen sink behind the plaster wall. The plumber removed a section and tested the line. It didn't leak, but it was clear the removed section was not all of the rusted part. Instead of removing more wall and plumbing, the plumber decided to bypass the vent to the roof and put in a studer valve. The larger straight run pipe in the basement was also replaced. The plumber cleaned out the drain below the basement floor multiple times to insure it was clear. The repair has been working fine. The hole in the wall is neat and not too big. We would have preferred a written estimate with our options shown. The reputation of the studer valve is not great. We might have chosen to have more of the pipe removed and maintained the original roof vent. There was time for the decision since the job was started on Monday and the return trip to complete it was Wednesday.
Description of Work: Replaced a large portion of the cast iron drain pipe coming from the kitchen sink.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$600

MARYBETH M.
05/2013
4.0
plumbing, drain cleaning
  + 0 more
The man was very nice, however he needed to replace the shower drain that had snapped off and we were unable to screw it closed to take a bath. The house is only 7 yrs old so things are not too old. The worker told me that they didn't make the part anymore and the only way to fix it would be to cut out a part of my wall to access the pipe to fix it. I asked if he was sure because everything is fairly new in the house. He assured me that it was the only way. He cut a whole in my wall and then he realized that the part wouldn't fit. He made a few calls and went to the hardware store and bought the part he needed. He said "sorry" that he didn't need to cut into the wall, but he didn't do drywall repairs. My drain is now fixed, but I have a big whole in my wall and they have no intention of repairing.
Description of Work: Called to fix a clogged toilet and 2 drains. Replaced the shower drain that had broken

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

9249 Castlegate Dr, Indianapolis, IN 46256

http://www.robysplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 AM
Tuesday:
7:00 AM - 5:00 AM
Wednesday:
7:00 AM - 5:00 AM
Thursday:
7:00 AM - 5:00 AM
Friday:
7:00 AM - 5:00 AM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
CO88600767
Trade License Locale
IN
Trade License Authority
Indiana Plumbing Commission
Trade License Expiration
12/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Appliance Repair,
Heating and Air Conditioning,
Handyman Services,
Natural Gas Lines,
Septic Systems

FAQ

Roby's Plumbing is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 AM

Tuesday: 7:00 AM - 5:00 AM

Wednesday: 7:00 AM - 5:00 AM

Thursday: 7:00 AM - 5:00 AM

Friday: 7:00 AM - 5:00 AM

Saturday: Closed

Roby's Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Roby's Plumbing does not offer free project estimates.
Yes, Roby's Plumbing offers eco-friendly accreditations.
No, Roby's Plumbing does not offer a senior discount.
Yes, Roby's Plumbing offers emergency services.
Yes, Roby's Plumbing offers warranties.
Roby's Plumbing offers the following services: Plumbing, Water Heaters, Water Softeners, Drain Cleaning, Gas & Electric Conversion, Pump Sales, Repair & Installation. Gas Water Heaters.
Sewer Hook-Ups, Water Service Hook-Ups, Exterior Water & Sewer Mains, Roofs & Install Solar Water Heaters.

Contact information

9249 Castlegate Dr, Indianapolis, IN 46256

http://www.robysplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 AM
Tuesday:
7:00 AM - 5:00 AM
Wednesday:
7:00 AM - 5:00 AM
Thursday:
7:00 AM - 5:00 AM
Friday:
7:00 AM - 5:00 AM
Saturday:
Closed