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Roby's Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Welcome to Roby’s Plumbing! . Our plumbing company comes highly regarded by many loyal, satisfied customers because we have been in the plumbing business since 1955! Our dedication to excellent plumbing service is unrivaled by the competition. Outstanding skill, experience, and attention to detail allow us to provide affordable solutions for all your plumbing problems. Roby’s Plumbing has serviced the Anderson, Indianapolis and surrounding areas for more than 50 years! 12 employees. No subs. Charges a flat rate. No travel charges. Extra charge for after hours service. License number: cp88600767. Senior Discount-$20

Business highlights

70 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Water Heaters, Water Softeners, Drain Cleaning, Gas & Electric Conversion, Pump Sales, Repair & Installation. Gas Water Heaters.

Services we don't offer

Sewer Hook-Ups, Water Service Hook-Ups, Exterior Water & Sewer Mains, Roofs & Install Solar Water Heaters.

Amenities

Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,337 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 1337 reviews

Cameron P.
09/2024
5.0
plumbing
  + -1 more
Completed the job, first to reach out.
Description of Work: Replace exterior spigot

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$365

Cheryl P.
02/2024
5.0
water heater repair
  + -1 more
It was great! They were quick to fit us in, efficient, and professional.
Description of Work: Our water heater went out, and Roby's got someone out to our home to take a look at the problem within a few hours. The plumber who came was knowledgeable, personable, and efficient. He explained our options and pricing for repair vs replacement, and we opted for replacement. He ran out to get the model we agreed on, and completed the replacement same day. We have used Roby's several times in the past, and continue to be happy customers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Robys P.
07/2022
5.0
bathtub refinishing, heating & air conditioning/hvac, plumbing, water heater repair, water softeners, wells, drain pipe, home remodeling, sewer cleaning, drain cleaning
  + 8 more
At Roby’s Plumbing, we understand that a plumbing emergency is an emergency and you should not be left to wait for services. We provide round the clock emergency services so that we can help to resolve your emergency quickly.
Description of Work: WE ARE A RESIDENTIAL AND COMMERCIAL PLUMBER

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cheryl P.
03/2022
5.0
water heater repair
  + -1 more
It went well! Our water heater went out and Roby's Plumbing fit us in the next day. Rudy came out and was able to repair the water heater for us by replacing a heating element. He even called us a few hours after he left to confirm we were getting hot water once the unit had time to get the water up to temp. Great service, thank you!
Description of Work: Water heater repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANN & DAVE C.
01/2022
5.0
plumbing
  + -1 more
He was professional and easy to work with. It was for $2000 and the service performed was good
Description of Work: Put in a new pump
Rating CategoryRating out of 5
Yes, I recommend this pro

NANCY R.
08/2021
5.0
plumbing
  + -1 more
They were great. We used them for a couple of years now and not have had a problem since.
Description of Work: Bathroom Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Anna H.
07/2020
5.0
appliance repair, plumbing
  + 0 more
Excellent. I just installed an RO water filtration system for drinking water. I needed the RO faucet installed in my kitchen sink, replacing a faucet for an older filtration system. I tried to do it myself, but I just couldn't physically do the necessary contortions. I requested quotes from 3 plumbers. Roby was the first one to show up, gave me a reasonable quote & immediately did the job in a very workmanlike manner. The guy was personable, polite, and did an excellent job. I liked them so much, I've just asked for another quote from them on another job.
Description of Work: Installation of an RO water faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Kevin W.
02/2020
1.0
plumbing
  + -1 more
Lousy, the plumber did not show up on time for appointment and when they did arrive almost two hours late it was obvious he did not want to be there. He immediately began badmouthing work done over 30 years ago by another plumber and was very rude in conversation. They finally replied they did not want to do the work because it required other trades to accomplish work. REALLY??
Description of Work: Installation of a urinal in a church

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Roby's Plumbing
We were asked to give a quote for the installation of a new urinal. Upon inspection of the existing plumbing system, it was obvious that it had been installed by an inexperienced craftsman. The entire drain and venting system were installed wrong. We could not install a urinal according to code on the current system. The entire drainage and venting piping for that area would have had to be replaced in order for a urinal to installed and meet the plumbing codes. Since we could not quote just the urinal installation on the current system, we left and did not charge the customer anything for our time.

Boyd C.
10/2019
5.0
plumbing
  + -1 more
Cost was more than expected, close to $300.00 for one hour of work. However I'm 71 and there was no way my body could possibly bend that many directions to get under our sink. Money well spent
Description of Work: Replaced a 10 year old out dated dripping kitchen faucet. We provided the new faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Pam M.
08/2019
4.0
plumbing, drain cleaning
  + 0 more
Very expensive and old rusty piece was a problem
Description of Work: Faucet replaced

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

vada K.
07/2019
4.0
plumbing
  + -1 more
okay, I was a little disappointed the service person was not concerned with where he placed his torch.
Description of Work: faucet replacement for washer inlet

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

ANGELA J.
06/2019
5.0
plumbing, wells
  + 0 more
I am so amazed at the work Aaron, John and their helper Robbi. They are efficient, proficient and methodical about their work. They were on time each day and cleaned up before they left. They did not smoke or use profanity while working, which was so important to me. They did not mind me watching how they execute their plumbing skills. We also had a issue with our washer draining through existing plumbing. They moved the sink and created very neat plumbing along the wall behind the sink to flow into the new pump. My husband and I are so impressed with the quality of their work. We will DEFINITELY call them back on our upstairs bathroom shower problem.
Description of Work: We are installing a bathroom in our basement from scratch so Roby’s plumbing had to install plumbing for bath shower, toilet, sink and pump for it all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Mike K.
04/2019
5.0
plumbing
  + -1 more
Price was lower than other quotes and plumber was extremely professional. Will be my first call next time I need a plumber.
Description of Work: Sump pump check valve replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Wayne U.
03/2019
4.0
plumbing, water softeners
  + 0 more
It actually went very well. They were prompt, worked fast (about 2 hours total), and no leaks when done. My only disappointments were: 1. I remembered afterwards that they advertised a $20 senior discount which was not mentioned. 2. The work quality looked fine except the elbow fittings used look like 1/2" on a 3/4" in and out copper pipe system, so the overall house water flow has likely been reduced somewhat.
Description of Work: Replace a water softener

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

JUDY W.
02/2019
5.0
plumbing
  + -1 more
They were great. They came on time, very professional and took care of the problem. We bought a new toilet and they installed the new toilet no problem. Highly recommend them
Description of Work: Plumbing work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

steve A.
02/2019
5.0
plumbing
  + -1 more
Brandon was awesome! He showed up on time, went above and beyond to fix our problem and even went into our crawl space to make sure our leak was correctly diagnosed. They fixed my problem at a fair rate and quickly. Thanks for being awesome guys!
Description of Work: We had a leak due to aged hot and cold faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

CHRISTINE & JAMES T.
09/2018
2.0
plumbing
  + -1 more
It was expensive and we did not use this service. The one on the phone was not professional but the guy who came was professional. We were simply disappointed with them because we have used them before. They guy who came, there was nothing he could do to alter the price.
Description of Work: Installation of water filter system.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0

$350

James D.
08/2018
5.0
plumbing, drain cleaning
  + 0 more
Water would not drain. Ro opened the drain, then poured hot water through several times to make sure it was unplugged.
Description of Work: Basement drain opened

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles F.
07/2018
5.0
plumbing, water softeners
  + 0 more
On a previous service call, technician Brandon recommended bypassing a non-working water softener to improve water pressure in the house. Today, I noticed a leak from the water softener and called for service. Brandon came and completed the service in a very short time. Water pressure is now very good. Dispatcher Larry and Brandon deserve an A++ for their responsiveness in this situation. I had very limited time before leaving for work, and Brandon was here within a half hour of my call.
Description of Work: Bypass non-functioning water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Charles F.
07/2018
5.0
plumbing, water heater repair
  + 0 more
On time for appointment, quick, efficient service. The service technician recommended additional work to correct a water pressure problem, but I did not have the work done at that time.
Description of Work: Install new water heater; remove old unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$978

Stephanie L.
07/2018
5.0
plumbing
  + -1 more
Excellent. I felt very comfortable with the man that came out. He gave me a couple of options and reasons for each choice.
Description of Work: replace water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Charles C.
06/2018
5.0
plumbing
  + -1 more
Very well. Brandon came out and completed four tasks in a matter of hours. He's a very competent and professional guy, and extremely polite. Thanks for a great job, Brandon.
Description of Work: Several plumbing issues inside my home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James R.
05/2018
5.0
plumbing
  + -1 more
Plumber arrived on time completed work as requested.
Description of Work: kitchen valve replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie E.
04/2018
5.0
drain cleaning
  + -1 more
I called a number of plumbers that morning and they were the only company I called who said they could come out that day. They came sooner than expected and completed the repair quickly.
Description of Work: Kitchen sink was clogged and leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$367

Carolyn S.
03/2018
5.0
plumbing
  + -1 more
Roby was professional and punctual. Fixed the problem in a short amount of time. Cleaned up afterwards.
Description of Work: Repaired leaking pipe in basement.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

9249 Castlegate Dr, Indianapolis, IN 46256

http://www.robysplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 AM
Tuesday:
7:00 AM - 5:00 AM
Wednesday:
7:00 AM - 5:00 AM
Thursday:
7:00 AM - 5:00 AM
Friday:
7:00 AM - 5:00 AM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
CO88600767
Trade License Locale
IN
Trade License Authority
Indiana Plumbing Commission
Trade License Expiration
12/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Appliance Repair,
Heating and Air Conditioning,
Handyman Services,
Natural Gas Lines,
Septic Systems

FAQ

Roby's Plumbing is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 AM

Tuesday: 7:00 AM - 5:00 AM

Wednesday: 7:00 AM - 5:00 AM

Thursday: 7:00 AM - 5:00 AM

Friday: 7:00 AM - 5:00 AM

Saturday: Closed

Roby's Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Roby's Plumbing does not offer free project estimates.
Yes, Roby's Plumbing offers eco-friendly accreditations.
No, Roby's Plumbing does not offer a senior discount.
Yes, Roby's Plumbing offers emergency services.
Yes, Roby's Plumbing offers warranties.
Roby's Plumbing offers the following services: Plumbing, Water Heaters, Water Softeners, Drain Cleaning, Gas & Electric Conversion, Pump Sales, Repair & Installation. Gas Water Heaters.
Sewer Hook-Ups, Water Service Hook-Ups, Exterior Water & Sewer Mains, Roofs & Install Solar Water Heaters.

Contact information

9249 Castlegate Dr, Indianapolis, IN 46256

http://www.robysplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 AM
Tuesday:
7:00 AM - 5:00 AM
Wednesday:
7:00 AM - 5:00 AM
Thursday:
7:00 AM - 5:00 AM
Friday:
7:00 AM - 5:00 AM
Saturday:
Closed