Roby's Plumbing

My experience with Roby Plumbing went very well. I called them and they were out here within about an hour and a half and they solved the problem. That's pretty dawning when you start having water in your basement, you don't know where it's coming from, and you don't know how long it's going to go, but he came right out. I thought it was just the drain the basement, but it ended up being the drain going out to the main line. He had a snake with him, so he put it in there and ran it through about 5 times. Apparently I had gotten roots in the drain going from the house, and the water that was standing around the house didn't have anywhere to go. He said in these older houses the water drains into it and it was forcing water into the basement through the walls and the floor. So he cleaned that out and had everything set up at a very reasonable cost in just a couple of hours. It required the special skill and tools to do it so the price was very reasonable. Roby Plumbing was probably one of the best plumbers I have ever called before.

Everything went great. I called for an estimate and they showed up in about an hour or so. Told him what I needed and he gave me a price. I ask when they could install and he said now if it was convenient. Thirty minutes or so later it was finished. Looked and worked great. The only down side was the price. I think it was high.

I was pleased with the service. The tech, Rick, came when promised. He unclogged a bathtub drain that another company was unable to fix. We had been told that's just the way it is. This time, with patience and skill, Rick fixed the tub drain, reattached a loose tub fixture, unclogged the lav drain, and installed a new trap for the lav. He spruced up after himself as he completed each task. What I liked the most was that Rick was personable, good-natured, and took the time to do the job right. He told me what it might cost to fix some other plumbing problems I have. I will choose Roby's again when it comes time to take care of those issues. The price shown above is after the use of an Angie's List coupon in the amount of twenty dollars.

Aaron came by exactly when we were told he would show up and was extremely professional and informative. He discovered that a valve on our pipe needed to be replaced (the air admittance valve) but that it was not responsible for our clog. Rather than replace the valve and charge us, he told us we could get a replacement at a hardware store and easily install it ourselves. During his repair and after, Aaron answered all my questions about long-term solutions to address the problem (likely roots growing into our pipes!) and even checked with his office for us on a detail about the solution. He didn't push the expensive Big Fix solution on us (installing a new pipe, which involves much digging) and actually recommended an alternate green solution to try for now. Our sink is now working fine and will hopefully continue doing so until we are ready to deal with the underlying problem. Aaron provided explanations of all his work and answered all our questions. This was as easy as a plumbing emergency can be and that was entirely due to Aaron's competence, transparency and his pleasantness.

Rick diagnosed the problem very quickly and even gave a tip of how to fix this in the future if the problem arises again. Will definitely call them for future plumbing issues.

The plumber arrived on time, and assessed the problem. He went to his truck and brought in a pump to unplug the stool. At the completion of clearing the problem in the toilet, he examined the hardware in the water reservoir tank. He then replaced a valve in the water reservoir tank.

They guy just twisted it and suddenly it worked. I just know that the work was easy and they charged me a $100. The guy showed up on time.

Aaron came out, searched out the leak and fixed it. It was not easy to find and required several cuts in the drywall to find it. He also found another leak around a toilet that I didn't know about. He was pleasant to work with, knowledgeable and I would highly recommend his work.

It was in the middle one of our recent snow storms and our bath water began to come out brown and gritty in the tub and in the toilet. We didn't think we would be able to get a plumber's help for days because of the weather and all the broken pipes that go along with freezing weather. To our surprise Roby's said they could be there within the hour-but arrived in 20 minutes. He quickly assessed the problem and told us we needed a new water softener. He had it replaced within 3 hours. Needless to say, we were more than pleased. PS Don't forget to use a coupon when one is available-ours was worth $20.

The service was great. They were able to assess the situation quickly and provide a very fast and reliable solution to the leak that led to a successful repair. Their are professional, punctual and courteous and I would recommend their services to anyone.

He did excellent, no mess or fuss. It took less than an hour, yes I would use them again.

My hot water line to the kitchen had frozen and cracked, and was spraying water. I was very pleased they were able to get someone out same day - figured there would be lots of similar calls. The technician was great. Very thorough, friendly and efficient. Would definitely call on Robys next time.

After my initial call, he replied quickly & came out in a couple days. He diagnosed the problems - had to get the part needed. Returned with the part, installed it, & was done. He was professional, pleasant, knew what to do, prompt, didn't waste time, & didn't make a mess. I will use him again & recommend him to anyone.

After only 4 years the hot/cold setting on my single-handle shower control wouldn't work correctly. While the handle was set at a "warm" temperature the shower water would fluctuate up and down...too hot, then not hot enough. I called the Kohler customer service "800" number and was able to get a replacement control at no cost. Still, I would think Kohler materials should last longer. Roby's Plumbing seemed to have high ratings on Angie's List, so I hired them to come take the shower controls apart and replace the defective parts with those sent by Kohler. I set an appointment for a week later, in order to get an early morning starting time. But I got a call around 8:30 that day, saying there had been an emergency situation and the plumber would be running behind by a couple of hours. That was understandable, and I did appreciated the call to keep me informed. When the plumber arrived he quoted a price of $149 - which was about $15 more than the one other company (Hope Plumbing) that I had also checked with. But with the Angie's List coupon for $20 off, the final cost was a less. I do feel that was a little high for about an hour's worth of labor and zero cost for parts. But he did a nice, clean job and the shower now works just fine - thank goodness. I wouldn't hesitate to consider Roby's for future work. Incidentally, when checking their website I found that Roby's has an online coupon for the same $20 amount, and one for $50 for water heater or pluming fixture replacement.

I heard water runniing down inside the wall between my bathroom and diningroom and suspected that the 55 year old in wall drain line for the bathroom vanity had rusted through. I then scheduled a visit from a Robh plumber the first time I could be off form work. As I feared, he had to open up the wall andd cut out the old drain line and replace fittings. He also checked the drain speed after the repair, and after noting sluggishness, snaked the 3 inch stack and cleared a long term buildup. Drain now runs fine now and only a small section of drywall needs to be replaced. While he was there, he also checkedy water softener which I ahd noticed as seeming to be less effective.

It's all positive. I've used them in the past and have no complaints.

It was "Black Friday", I went out to my garage early in the afternoon, and noticed a puddle under my water heater. I called a number of plumbing companies to get a quote for a replacement, and some would not give me any kind of price quote without sending a plumber out to look at the situation first. I called Roby's, and they quoted me a reasonable price and said they could send someone out today. I continued with a couple more calls, and nobody else was lower. I called them back, and they sent someone out within an hour. Kevin was very friendly, he answered all my questions, and did not mind that I watched the whole replacement process. I would recommend Roby's and use them again if needed. As gravy on top, Roby's had a coupon for Angies List members for $20 off...Sweet!

i have used them twice-first time came & fixed leak on my upstairs bathtub-not an easy thing. They were so nice i called them again when i needed a gas line installed for a kitchen range. Prompt,nice & professional

Ever since I moved into my home in June 2011 I have wanted a utility sink in my garage. Having used Roby's in the past, I called for an estimate. The plumber came out on November 4th and gave me a free estimate that I found acceptable. We scheduled the installation for November 11th. Early on November 11th I get a call saying that the plumber was having vehicle problems and asked if I could reschedule. I said I really wasn't able to do that easily.I was told that the plumber would get the vehicle running but would be there a little later than planned. About 10 am Roby's called to say the plumber was on his way. Rick arrived about 10:45 am and went right to work. By 12:30 pm the work was complete and I had my untility sink. I'm very pleased.

The technician's skills were courteous, very professional, and very neat. Everything was excellent. I would definitely recommend to someone else!

He did not charge for looking at any of the bathrooms which really impressed me. He was neatly dressed and looked very professional. He was very presentable and very informative. I had a very pleasant experience with him.

We had a Whirlpool water heater that was starting to leak - it was 4 1/2 years old (with a 9 year warranty). Given the cost of replacing it with a no-charge tank and its reputation we decided to get quotes. Rick of Roby's came out and checked the current water heater and gave us a quote. He explained the various brands and their reputations and his recommendation. We reviewed the recommended Rheem brand on the web and called Roby's to setup the install. They worked with our schedule, Rick showed up at the scheduled time and did the install quickly, then explained it operation.

They showed up when they said they would. They addressed the problem. The price was reasonable.

They were very quick - able to come out on the day I called. The plumber arrived early, was very professional, cleaned up after himself.

We were in the process of remodeling the bathroom and couldn't remove the 50+ year old tub trap and arm. They came out the day I called, provided an estimate, and completed the work the same day. We were happy with their work and will use them again.