Roby's Plumbing

They were very prompt and polite. They wore booties while working. The service was wonderful and I would use them again in the future if I needed to. They are such a good and reliable company who have been in business for several decades.

We needed some small plumbing jobs done around our house. After searching on Angie's List, we decided to call Roby's based on the good reviews. My husband made the initial call to schedule an estimate, and they told him they would call him back in the next couple of days. When we didn't get a return phone call, we decided to go with another service provider. My concern was if they couldn't return a phone call for an estimate, then their work may not be the best either.

The service went well. I have used the company for several years. One technician came out and completed the job in 2-3 hours. We usually ask for Rick because he knows our house. He is punctual and I have recommended them to friends. They are very honest and up front. I have never had a problem getting in touch with them or scheduling a service.

Great. We had not used them for eight years---because we did not need them----their service is great. When I called and explained the problem, they said they had installed it in 2006 and it should be OK. They were spot on and it was an easy fix. There records were great...

Discovered my old water heater was leaking badly Sunday night. Called them first thing in the morning and they were at my house within 90 minutes. I appreciated their quick response as I was eager to stop the leaking and get the repair done as soon as possible. The technician was professional, courteous and friendly. Did a good job and explained things to me when he was done. Very satisfied!

I called Roby' s at approximately 10 a.m. when our sewage pump did not come on and they sent someone about an hour later. The gentleman who responded explained the different types of pumps along with the price of each. He left to go pick up the pump. When he returned with the one we picked he showed my husband and I how it would work. He was very professional and friendly. He left the area clean just like he found it.

Sink had been installed incorrectly by previous homeowner. So it was necessary to remove the vanity in order to replace the trap. Trap was replaced & plumbing corrected so repair will be cheaper should this happen again. Shutoff valves were problematic & these were replaced as well. We also received help with a kitchen faucet that was running slow.

The technician educated me on how to do it myself so that I would not have to have them back. He taught me several other things about plumbing in general. He was curteous and professional. I will definitely call them for other plumbing issues in the future.

I called Roby's Plumbing to come take a look at my kitchen faucet that had gotten loose and was having intermittent occasional problems turning off the water. I was told the estimate would be free, but if there was work done, there would be a charge. There were 2 separate issues going on at the same time with the same faucet. Although they sent someone out promptly to look at the faucet, I was not impressed with the man that came to my home. I am not even sure he was a plumber. He looked at my faucet briefly on top and then checked underneath very briefly and told me that I needed a new faucet. He told me I had "gunk" built up causing the problem. He told me he could try and tighten up the faucet a little that day, but they would have to come back another day to install a new faucet once I purchased one. I i asked him if he was going to charge me to tighten up the faucet and he said yes. So, I replied that it did not make sense to do that since he was telling me I needed a new faucet and would be charged again when it was installed. He went out to his truck to get the price on installation of a new faucet and told me it would be $275 which I felt was very overpriced, but did not mention that. He left. I called a few other plumbers from Angie's list that had A ratings and the price to install a new faucet on a granite counter top ranged from $125 to $175. The plumber with the least expensive price was booked out for over a week so I asked the other plumber to come to my home on Monday, July 7 knowing I'd be able to purchase a new faucet by then. When the other company arrived and looked at my faucet, they informed me that the faucet I had could be repaired and fixed the faucet for me.There charge to repair it was $195, which was a little more than installing a new faucet however, I was able to return the faucet that I had purchased and get my money back. The plumber that fixed my faucet from the other company told me he had no idea what the "gunk" was that the plumber from Roby's was talking about and laughed that he told me something like that.

Good, He also informed me of other problems that were going on. I have vents that were just blowing into the crawl. He said he would have fixed it if he would have had the tools.

The gentlemen that scheduled the appointment was polite and courteous. This was not an emergency, so he scheduled someone to come the next day after noon. It turned out that they had a plumber available earlier, so were able to have someone at my house before noon. The plumber was very polite, checked the sink drain trap problem and provided a quote. He installed the new sink drain trap and new garbage disposal in about an hour and a half. The sink looks and works great. The garbage disposal works great, too. I would definitely use Roby's Plumbing for my next plumbing need.

I've used them several times and they were so reasonable. They identified the problem and worked very hard. He was hardworking, courteous and he solved the problem. I was satisfied with the price. The quality of work was efficiently done and I had no problem. The office people are pleasant and know exactly what to do.

Rob was professional as always. Honest and dependable.

The tech arrived the same day as the service call. He was neat and clean, uniformed. Courteous. I had called to get the magnetic seal replaced. He checked the seal out and said a new seal would be expensive and he didn't think it would solve the problem. He said the seal was pliable with no visible flaws. After checking the seal on the freezer portion of the same refrigerator, and checking the seals on a second identical refrigerator purchased at the same time (2004), he began trying to shift the lay of the door and discovered it is not lining up with the frame of the refrigerator, which leaves only a small section of the seal in contact with the frame. He wants to realign the door, so the entire seal will meet the frame.

This is the third time that I have used this contractor for plumbing repairs and the results have been consistently great. Easy scheduling, timely arrival, friendly staff, excellent workmanship. They have become my plumbing contractor of choice and I have recommended them to others.

I was not there but my sister reported that the plumber explained what he was doing, how to service the pump going forward and when it would need t be replaced

On a Sunday, the shower in our master bathroom would not shut off, and water ran constantly. After a few hours of my husband trying to fix it, we realized we needed to call the professionals. As it was not a true plumbing emergency, I searched for a provider on Angies List, picked three options; Roby's being one of them, and placed a service call the next morning. My call was returned within 15 minutes and Roby's had someone out to my house within the hour to look at the shower. The problem was fixed in about 30 minutes and it was a good as new! The service professional was polite, efficient and explained everything to me and the price was very fair -- they even accepted my Angie's list coupon which saved me a little more money! I have recommended Roby's to a few friends who needed a plumber based on this experience and would definitely use them again.

This was the Anderson location of Roby's. The fellas that came out were extremely polite. Joe the fella that schedules the jobs seem rather dingy, and is very unprofessional. They were scheduled today to bring a camera to determine where the property sewer line runs into the city sewer line. Joe called while I was on the phone and said that he had left me a message. The phone hadn't rang all morning, and there was no messages on the answering machine, which I explained to him when I called back. He said they couldn't come out with a camera today, as his one guy had a jury summons, which I feel was an excuse as we've all had those, and know before hand that you don't call a customer after they are already late, and he also told me they couldn't get here until Thursday as they wee booked up. This is an emergent situation, and I had to wait four days for them to come out in the first place due to the Memorial Day weekend. Really?! Joe was argumentative with me and hung up on me twice this morning. Is this a way to run a business?????

I called Roby's emergency number, and the technician called back within a short period of time. He came out and completed the repair that evening. He was pleasant, neat, and a joy to work with.

No one responded to us after multiple calls. We were disappointed because we have used their services in the past.

Rob arrived in AM . Had to remove sealed pit cover. Took him all of 10 minutes to complete work. Advice to anyone having a radon mitigation system installed, DO NOT INSTALL THROUGH SUMP PIT! The SWAT folks who installed the system wanted to charge me 15O.oo to come out and just remove the sealed cover. Robys not only removed the cover but serviced the pumps,for 74.00. Thanks Robys.

Aaron was great. Explained everything and was very professional. Got things done in a timely manner.

Kevin showed up on time and did a great job. He was patient answering my questions. He was very efficient and had the job done in less than 2 hours. His co-worker Chuck that delivered the new water was also was very friendly and helpful. They also disposed of the old water heater and cleaned up everything. Highly recommended.

Roby's Plumbing provided excellent service each time we called them. We have twice required their services, and each plumber their dispatcher, Larry, sent, was professional and patiently answered all of my husband's many questions. The first time we called them, Aaron arrived and repaired the clog in our kitchen sink in short order, and provided some very helpful suggestions on preventative maintenance. Likewise, Rob, who arrived yesterday to repair our clogged bathtub and change out our water filters, was both helpful and informative. Both plumbers were professional, informative, and courteous, and we are impressed with the quality of service we received from Roby's Plumbing and Appliance Service.

He was on time and took to the job right away. He knew what he was doing and had 2 sump pump replacements on his truck (which shocked me).