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Rhino Shield
Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting, Carpentry Framing - Install,
About us
Rhino Shield permanent exterior ceramic paint coating is a long-lasting paint alternative that gives your home and office exterior the appearance of fresh paint but offers the longevity of vinyl siding product. Rhino Shield offers you the "Ultimate Paint Job" and is the leader in home and business exterior ceramic coating technology. Rhino Shield is backed with a 25 year transferable warranty that you will never have to paint again. Don't Paint, Don't Vinyl...Go Rhino!
Business highlights
23 years of experience
Services we offer
Exterior painting with Rhino Shield ceramic paint coating..
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.4182 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 13% | ||
| 3% | ||
| 4% | ||
| 7% |
Showing 101-125 of 182 reviews
Georgia A.
Sep 2013
We have a mansion that requires a lot of TLC. We had been searching for a painting company that would do more than just power wash and paint. Our house was built in 1887. Rhino Shield was the company that we had been searching for. They actually hand scraped the bad places on the house. This white house with columns now looks better than it has ever looked. We are so excited about the 25 year guarantee on this paint job. We highly recommend Rhino Shield to any future homeowners needing an exterior painting of their house.
Response from Rhino Shield
"It was very interesting to learn about the history of this fabulous estate. If the walls could talk!! We worked for nearly a month bringing the smile back to this spectacular mansion that is now a bed and breakfast. Thanks for the kind comments."
KEITH B.
Sep 2013
The crew came and did three days of prep work before the actual painting. they were friendly and thorough. while the price is higher than a regular paint job, assuming the product lasts as long as the warranty, the house would have been painted four to five times in the same time frame which represents a good savings. the quality of their work was outstanding.
Response from Rhino Shield
"Quite often, the "prep" will take more time than the "painting". We appreciate the member emphasizing a critical aspect of our process."
Jacki M.
Sep 2013
I was very impressed with the sales rep who came to visit us. It was obvious that he was familiar with all aspects of the operation and he had samples to show us how the process would work. A no nonsense presentation and straight talk.
The office called to offer us an earlier work date. Arrived early as promised and worked hard both days. The first thing they did was to take down the Christmas lights that were still up and trim a small tree that had branches against the house. The crew of 5 was friendly and very professional. They took care not to disturb flower beds any more than necessary, and when they left they had cleaned up the yard perfectly. Work was done well and the crew chief inspected the job with me to get my OK. The house looked great and is the envy of my neighbors.
I would hire them again in a heartbeat.
The office called to offer us an earlier work date. Arrived early as promised and worked hard both days. The first thing they did was to take down the Christmas lights that were still up and trim a small tree that had branches against the house. The crew of 5 was friendly and very professional. They took care not to disturb flower beds any more than necessary, and when they left they had cleaned up the yard perfectly. Work was done well and the crew chief inspected the job with me to get my OK. The house looked great and is the envy of my neighbors.
I would hire them again in a heartbeat.
Response from Rhino Shield
"We appreciate the thoughtful comments to all three phases of our staff - sales, administration, and production. Everyone loves to be recognized for a job well done."
DAVID T.
Sep 2013
They had a few days of delay due to the weather but when they could work, they did. And when they couldn't work they explained why and they were very valid reasons. I must say they were very dedicated to being thorough and making sure the job was done correctly. The workers listened to any comments or concerns and addressed all of them. Before they painted the entire house in the color we selected, they did a small section of the house to make sure we were happy with the color. They paid detailed attention to every square foot of the house as they prepped, masked, painted, and cleaned up when the job was complete.
Response from Rhino Shield
"The Columbus, Ohio area seems to have a high percentage of stucco homes. It is typically more popular in southern states. Stucco is a perfect application for Rhino Shield. It seals it up and prevents future cracking of the surface. We appreciate the member's patience during the weather delays."
Richard T.
Aug 2013
See above description.
Dale C.
Aug 2013
Our home had been scheduled to be rhino shielded during the week of August the 12th. Monday, two guys show up to power wash the home, Tuesday, one guy shows up at 10.00 and masks off the house alone, takes him all day, Wednesday, one guy shows up around 11.00 and paints the house, takes all day. Thursday, painter shows up around 10.00 and takes the masking off the house, reinstalls parts removed to paint said house. Job complete. Looks very good. Would recommend this procedure if you do not want to paint your house for 25 years.
Response from Rhino Shield
"Thanks for the recommendation and the description of our process."
John/Nancy W.
Aug 2013
They did an excellent job. They finished everything in the way I wanted it. We did notice a few spots they missed and we called them back and fixed everything for us.
Response from Rhino Shield
"This home is located on a prestigious golf course. We thank the member for allowing us to place a sign in the yard while we completed their home. We have done two additional homes in their neighborhood since their home was completed."
SKIP K.
Jul 2013
We have a 2200 sq foot white brick ranch with black shutters and flower boxes. There were 3 men who arrived on time and did not stop working except for a short lunch. They made sure everything was protected. They cleaned up every day and nothing was left on the ground around the house. They were very through with the pressure washing and made sure any loose paint was gone.
they clear coated the house with the shield and then painted. We are very happy with the job and glad to know it is guaranteed for 25 years. We are senior citizens and if we are still in this house in 25 years we will have them do it again.
they clear coated the house with the shield and then painted. We are very happy with the job and glad to know it is guaranteed for 25 years. We are senior citizens and if we are still in this house in 25 years we will have them do it again.
Response from Rhino Shield
"This older brick home really sparkles again. We have posted photos of the members home on the photo gallery of our website. Thank you for the comments."
William G.
Jul 2013
Crew showed up on time each day and were careful not to spill product. The sales lady came to my house to start with and was very thorough in her detail of the product and its benefits. She explained the product has a 25 year transferable warranty and may even last longer then that. My house will look like it has a new paint job for as long as I'll have to worry about it. Cost of Rhino Shield is like two 5 year paint jobs, but you get at least an extra 3 for free! Highly recommend for anyone who wants to paint their house.
Response from Rhino Shield
"Buy two get three free, we could not have said it any better ourselves. Thanks for taking the time to let others know about our service."
Eileen M.
Jul 2013
cthe salesman promised that aluminum patches would be removed. This was not done. I noticed this way too late. I should have been more proactive early in the process. Probably if i mentioned to the workers during the patch process they would have done it. Also, color did not match exactly to my old color. I missed some rain damage to rhino while it was wet on the final inspection. I would recommend close inspection of workers twice a day & close inspection on final review to get optimal job. Rhino did make a noticeable difference in the insulation & no woodpeckers on the house so far!
Response from Rhino Shield
"We removed and reviewed one of the aluminum patches covering up a large hole from woodpeckers. The hole was too large for caulk, thus the board needed to be replaced. The member did not want the extra expense of wood replacement so we painted the patch. Perhaps the member misunderstood that this was the issue with all of the holes. We reviewed the color before it was applied. It was not an "exact" match because we were attempting to match a stain. The member signed off that the color was acceptable before we applied the product. If the member was not satisfied with the color he could have made us aware of it prior to application and we could have attempted to satisfy him. The home turned out beautifully, although it appears we could have had better communication while the work was being completed. The crew foreman is at the home everyday and is available for any comments, questions, and/or concerns."
Raymond I.
Jun 2013
At first I was leery with several issues,especially breathability. However, I have reached the age that I can not continue to paint (nor do I want to ). After researching products, I requested three bids. The differences were staggering, with $15,000 between the low bid and the highest bid.
After researching the product and reviewing costs, I selected the middle bidder, Rhino Shield. I also researched them on Angie's list and put all the not quite perfect issues as stipulations in my contract, even though they were rated pretty good. Honestly, I was a little skeptical and watched them very close.
They were punctual, hardworking, courteous, and believe it or not, acted like they really enjoyed their work. Ever night for almost two weeks they were still working when I got home and paid a lot of attention to detail. Quite frankly I was flabergasted.
I am sincerely grateful for the work that was done, now I just hope the product lives up to it's name.
After researching the product and reviewing costs, I selected the middle bidder, Rhino Shield. I also researched them on Angie's list and put all the not quite perfect issues as stipulations in my contract, even though they were rated pretty good. Honestly, I was a little skeptical and watched them very close.
They were punctual, hardworking, courteous, and believe it or not, acted like they really enjoyed their work. Ever night for almost two weeks they were still working when I got home and paid a lot of attention to detail. Quite frankly I was flabergasted.
I am sincerely grateful for the work that was done, now I just hope the product lives up to it's name.
Response from Rhino Shield
"We appreciate the members thoughtful comments."
HAEWON M.
May 2013
We were very impressed with all the prep that occured before our house was painted. The paint is guaranteed for 30 years so any siding that needed replaced was replaced and they even poured a footer for one of the posts on our deck that didn't have one. They charged cost for the materials for the prep and brought us the store receipt. Their overall price was about 2.5 times more expensive than what a regular paint job would have been but we figured we would save in the long run as we now don't have to worry about painting for 30 years. The workers did want to keep fixing other things and we had them replace a torn screen to our outdoor porch but said "no" when they wanted to replace some wooden steps.
Our original quote for the paint job itself was $8032. The person doing the estimates was a sales woman and she did use some pressure tactics by offering a 20% discount by "signing an agreement today." We then had a year locked in at that price. We were charged an additional $6308 for materials and labor that were needed for the prep. That included replacing the siding on one whole side of our garage and an upper level of our home as the original siding was rotting.
Our original quote for the paint job itself was $8032. The person doing the estimates was a sales woman and she did use some pressure tactics by offering a 20% discount by "signing an agreement today." We then had a year locked in at that price. We were charged an additional $6308 for materials and labor that were needed for the prep. That included replacing the siding on one whole side of our garage and an upper level of our home as the original siding was rotting.
Response from Rhino Shield
"They repair work on this home stretched us to the limit of our capabilities.. We rebuilt the deck supports, poured two piers of concrete, rebuilt 10 window frame and sashes -saving them from needing replaced, reframed the screen room openings, and changed an entire wall of the home and the garage. The siding on the home was tongue and groove rustic channel cedar. Repairing it to its proper condition and then applying the Rhino Shield - it doesn't look like the same house. Best thing about it is it will look "new" for the next 25 years. We have used photos of this project in our advertising due to the dramatic difference. Thank you to the member for trusting us to improve their home."
Dianna M.
Feb 2013
The workers and supervisors were exellent to work with. However, we are still having trouble with our redwood siding - bubbling. Rhinoshield indicates that it will work with us to resolve the problem. We do have a 25 year lifetime warranty. They say that they will return in the spring to take care of all problems. We will let you know!
Response from Rhino Shield
"The member's home represents a unique challenge - unlike any we had encountered. They called us seekink help, other contractors did not have an answer or would not provide an estimate. We discovered their home is built over an underground spring resulting in high moisture retention combined with redwood, a siding that is the most difficult to maintain. We agreed to "test" one wall of the home with Rhino Shield. After some initial bubbling - the primer was having difficulty adhering due to the condition, we serviced the wall and waited a couple of months. The member felt confident after seeing the progress, that we applied Rhino Shield to the remaining three walls. They bubbled similar to the "test" wall. Weather has prevented us from completing the service on the home. It must be above 45 degress. We look forward to permanently eliminating what was a burden for the member. We appreciate their patience with the process."
SHERRY B.
Dec 2012
IT was a positive experience. I set up an appointment several months before for them to come out in the spring and they did an outstanding job. They worked really hard and the neighbors all complimented the work. They have a good work ethic, are careful, and very detailed.
Response from Rhino Shield
"We appreciate [member name removed] allowing us to film our latest TV commercial while completing her home."
Elizabeth K.
Oct 2012
There are black spots on the RhinoShield siding. Initially, they continued to tell me it was either dirt or bird droppings. Then, the owner came out and told me that it was in the wood, and that the black was because of the shadows and the type of wood that was there. Now the spots are appearing on the breezeway, where the original wood is still in place.
Furthermore, they did not protect the ground or shrubs when they scraped off the existing paint. My house is over 50 years old and I am worried that the paint they scraped off has lead in it.
They also broke the cap to the downspout, and they continue to tell me they have been broken for some time. Also, they told me I needed to get my gutters cleaned, however, I get them cleaned twice a year after the maple seeds fall.
They have not returned my calls promptly. They are acting as if my concerns are trivial. I am mainly concerned about the paint. The paint chips are not only unsightly, there is also lead involved, and I am worried about the environment.
Response from Rhino Shield
"We have visited with this member 5 different times since the job was completed. Each time we leave with a satisfactory completion form signed. We have not altered/adjusted our work on any of the 5 occassions. We have done a variety of unrelated home repairs. We have informed the member that any future visits for non-warranty work will result in a service call."
Lisa B.
Aug 2012
I was absolutely satisfied with them. Everything stood out about this company. They were professional from start to finish. We couldn't have asked for a better experience.
Response from Rhino Shield
"The member was impressed with the work we had done in their town two years prior. After this project, another neighbor has had Rhino Shield applied. Thank you for the kind comments and thank you for referring us to your neighbor!!"
Greg L.
Jun 2012
Initial consultation with Alan was very positive. He arrived when scheduled and was efficient in the preparation of the estimate.
Work began when scheduled. Workers were very careful to cover windows and other areas not receiving the product so as to avoid overspray damage. All joints were caulked and sealed, and an area of rotted wood trim was replaced and repaired. prior to receiving the Rhinoshield coating. The jobsite was kept clean and organized; there was no interference with our daily routine. The work was completed timely and for the negotiated price. There were only a couple of small areas around the front door trim which we were not happy with, and after calling the supervisor for Tri-State the workers came back promptly and re-sprayed with good results. The workers were even kind enough to replace our security flood-light bulbs while they were there with their ladders!
So far we are very happy with the Rhinoshield coating. The color match was perfect. When it becomes necessary to re-paint the Hardi-plank siding on our home, we will have this company apply the Rhinoshield coating to those areas as well.
Work began when scheduled. Workers were very careful to cover windows and other areas not receiving the product so as to avoid overspray damage. All joints were caulked and sealed, and an area of rotted wood trim was replaced and repaired. prior to receiving the Rhinoshield coating. The jobsite was kept clean and organized; there was no interference with our daily routine. The work was completed timely and for the negotiated price. There were only a couple of small areas around the front door trim which we were not happy with, and after calling the supervisor for Tri-State the workers came back promptly and re-sprayed with good results. The workers were even kind enough to replace our security flood-light bulbs while they were there with their ladders!
So far we are very happy with the Rhinoshield coating. The color match was perfect. When it becomes necessary to re-paint the Hardi-plank siding on our home, we will have this company apply the Rhinoshield coating to those areas as well.
Response from Rhino Shield
"We look forward to working with the member again and completing all of their exterior painting needs."
DONALD B.
May 2012
They were very tidy and punctual. They did an excellent job and they finished up on time.
Sheryl L.
May 2012
I felt that the salesperson misrepresented what was going to be done. He said that everything would be scraped, prepped and done a certain way, and it wasn't. He said the 25 year warranty meant that if there was any peeling or cracking they would come back and redo it. The 25 year warranty ended up being that they would leave paint with me. They painted on a day that there was a 99% chance of rain. The paint had to be redone. I had some issues. They tried their best to resolve them. Overall, I was pleased in the end.
Response from Rhino Shield
"The member would not allow us to pressure wash their home. The salesperson thought we would be allowed to rinse the home with a garden hose. This is a vital step to our preparation process to remove dirt, debris, and loose paint. The member was concerned about their basement flooding if we pressure washed??? This increased the difficulty of the work and decreased the likelihood of optimum bonding. I reviewed this at length with the member. Their refusal to allow us to properly clean the home created a great deal of concern with being able to confidently provide our warranty. I reviewed the terms and conditions of the warranty before we began applying Rhino Shield, ie., we could not warranty the labor if not allowed to "properly" complete the process. We did return and reapply product due to improper bonding. This was done promptly and at no additional charge. The member felt it was due to high humidity conditions(it did not rain) during the application- not the lack of proper preparation."
Kimberly G.
May 2012
So far, they weren't too overly priced. They showed up on time and they called and left me a message when they said they were going to, which is very nice.
Amy E.
Apr 2012
We were very pleased with the professionalism of the salesperson (Allen Kane) and the painting crew, and they did a great job painting. They matched the colors well and did a nice job on the trim, doors and windows. The job took a little bit longer than they expected because of weather, but that is very understandable. However, the one small issue we had with them was that the crew forgot to replace several of the gutters they had taken down in order to paint. We had already moved out since we were preparing to sell the house, and whenever we would stop by and check on it to see if they had put the gutters back yet, they were still not done. My husband called the crew manager (Darren) probably at least 6 or more times over a period of a few months, and each time he had an excuse but promised he would get it done right away. We also called the salesperson who had talked to us originally (Allen), maybe once or twice, to no avail. Finally after leaving a voicemail with the office, Jim Williams, the owner of the company called us and apologized, saying that he had never heard about the problem himself. After that the gutters were put back up. Well, we used the only contact info we had - the crew manager's number and the salesperson's number - they just must not have passed on the message to the correct person. There should have been more clear lines of communication. It was only a hassle because we had already moved out and had to keep going out of our way to check on the problem to see if it had been resolved yet. Otherwise it was a great experience and they performed excellent work, and we are planning to use them in the future to paint our new home, also a historic house (1890).
Response from Rhino Shield
"All of our correspondence (contracts, business cards, brochures, warranty, satisfaction survey, etc.) contains our office contact information. Perhaps the member misplaced their paperwork during their move. Once the office/management was contacted, we promptly re-attached the downspouts removed during the application process. It's great news knowing our service enabled the member to sell their home quickly in a difficult economy."
Cathy O.
Dec 2011
As detailed previously. Smooth, professional, unobtrusive, and very beautiful job with a 25 year guarantee.
Response from Rhino Shield
"We appreciate the member's patience and cooperation during the three consecutive days of rain. The masking and taping of the home was destroyed during this time. Her understanding that once we were able to begin working again we would clean up the mess was very refreshing. The member was a pleasure to work for."
Karen B.
Oct 2011
I could not have been more pleased. I encountered total professionalism and friendliness from the owner to the sales rep to the foreman and his crew. They were timely and worked hard and efficiently. I had to delay their painting some atrium door trim because of some carpentry needed. Had it not involved a door frame, they could probably have done that too. At any rate, they came right back out when we had it ready and finished up the painting. I love the product - looks fresh and has depth! I would recommend this particular contractor - RhinoShield/Tri-State - to anyone. We should have done it last time we painted. Consider... if I had RhinoShield on the last painting, I would not have had to do it this time. I would have been money ahead by using RhinoShield once instead of typical painting twice! Don't let another contractor tell you differently!
Response from Rhino Shield
"Thank you for the kind words. Our hope is everyone has this same experience."
Ronald H.
Aug 2011
They came on a day that was raining and power washed and then replace two boards on back of house that they said needed repair.
Day two also raining they primed and never calked anything. Very heavy coat in some areas with large areas of no primer. This day the yard and mulch beds around the house were trampled and several more than 10 plants were either ruined or injured 7 had to be replaced. The flashing over the brick moulding was severely damaged and later caused leaking. Food and cloth were left around the home that I picked up or cleaned.
Day three they painted all the trim and windows (all the work)(rained off and on the whole day) They did not cover anything and everything around the home had paint on it even the roof. I had to clean all cement around the home the brick had paint on it the airconditioner, hose reel etc. There were large areas of dropped paint to a fine mist on everything and large hand prints on a new roof. More damage to the flashing that they mangled with ladders and more garbage in the yard and food and clothing left behind. They wanted to be paid that day but I wanted a boss or the owner to evaluate the job.( they never did)
Over the next few days they called me regularly to get paid and attempted to repair the flashing cleaned some of the paint spills and fixing the paint that was already pealing.
The group that would come over to clean up some of the mess and fix the pealing paint made me worry about my family so I paid them to keep them away.
I have since hired a very good honest company to fix the windows and flashing they ruined and have learned a valuable lesson. But the house was actually worse after the paint job than better. I thought at this premium price I would have gotten a great job. But I received the workmanship that has made me for the first reach out to worn people.
Day two also raining they primed and never calked anything. Very heavy coat in some areas with large areas of no primer. This day the yard and mulch beds around the house were trampled and several more than 10 plants were either ruined or injured 7 had to be replaced. The flashing over the brick moulding was severely damaged and later caused leaking. Food and cloth were left around the home that I picked up or cleaned.
Day three they painted all the trim and windows (all the work)(rained off and on the whole day) They did not cover anything and everything around the home had paint on it even the roof. I had to clean all cement around the home the brick had paint on it the airconditioner, hose reel etc. There were large areas of dropped paint to a fine mist on everything and large hand prints on a new roof. More damage to the flashing that they mangled with ladders and more garbage in the yard and food and clothing left behind. They wanted to be paid that day but I wanted a boss or the owner to evaluate the job.( they never did)
Over the next few days they called me regularly to get paid and attempted to repair the flashing cleaned some of the paint spills and fixing the paint that was already pealing.
The group that would come over to clean up some of the mess and fix the pealing paint made me worry about my family so I paid them to keep them away.
I have since hired a very good honest company to fix the windows and flashing they ruined and have learned a valuable lesson. But the house was actually worse after the paint job than better. I thought at this premium price I would have gotten a great job. But I received the workmanship that has made me for the first reach out to worn people.
JEFFREY H.
Aug 2011
The painters did an excellent job painting. We had probelms with rain during the period of time while the house was being painted. Windows and doors were covered to protect from paint overspray. The price was higher than I have liked, but considering the work is guaranteed for 25 years we got a good price for the product.
Licensing
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FAQ
Rhino Shield is currently rated 4.4 overall out of 5.
Rhino Shield accepts the following forms of payment: CreditCard
Yes, Rhino Shield offers free project estimates.
No, Rhino Shield does not offer eco-friendly accreditations.
No, Rhino Shield does not offer a senior discount.
No, Rhino Shield does not offer emergency services.
Yes, Rhino Shield offers warranties.