Rhino Shield

Description of Work: preserving wood window frames and door

Description of Work: Who hasn't heard the commercial? Well I did and made the attempt to get an estimate. 1st I called the 800 number and didn't get a call back (voice mail) till weeks later. After brewing on whether I should call them back I finally did a week or two later. They explained to me that if I was married my wife had to be present. I informed them that I work 3rd shift and that my wife worked 1st shift so during the week it wasn't going to work. I was then told that they have weekend appointments available. I then explained how important my weekends are since I get zero family time during the week. They reluctantly set me up with an appointment. Then the home show came and I received a voice mail from an estimator that said he couldn't make my appointment due to the volume of home show goer's and told me that someone will call back to reschedule. At this point I really felt specially - NOT! They never called me back. I then made one more attempt to set up an appointment. When I called I recognized the name and voice of the individual who set up my first appointment. Needless to say she transferred me to another person. This second person then tried to explain again that they will not set up an appointment without my wife being there. I explained to her our work schedules and the importance of family time during the weekend. I also reminded her that they had already granted me an exception before and that I was pushed because I guess the home show people were more important. She then got very angry with me and said it was company policy to schedule with spouses/significant others. I pleaded with her again and also stated that my wife really doesn't care who I hire she just wants to be part of the process of picking out colors. Again I got this company policy lecture. Needless to say I said some mean things and hang up and for that I'm sorry. I was then told by a couple of others people who went through the estimating process and they indicated to me that it's not really just an estimate that's given. It is a hardcore sales presentation! They use the couples and determine who likes the product a pits the other to muscle for the product. I was told it's like going into a Timeshare Presentation. It's a hard sale! I was also told that the product is very very expensive. I bet most of the cost is paying for sale's commissions? How bout lowering your prices by forgoing the commissions and let the product speak for itself? Then you wouldn't have the need to get couples to fight against each other to win your presentation. CAVEAT EMPTOR!

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Description of Work: "From Nancy Stilger, the sales representative, to Pedro and his crew, everyone treated us with respect and in a professional way. Office personnel who called about appointments were courteous, helpful and professional. My husband and I are thrilled with the improved appearance of our house, as well as all other benefits of choosing Rhino Shield rather than a professional to paint our home."

Description of Work: Exceptiona product and service. We gave used them more than once, and are very satisfied.

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Description of Work: They power washed, primed and painted garage doors, shutters and trim. Looks wonderful. Had to come back to release one garage door that was sealed shut.

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Description of Work: Product is like no other. House looks amazing. The team that painted my house worked extremely hard and were very professional. And they did an amazing job. Great work!!!!

Description of Work: Rhino Shield sent a crew of 2 to our house to repair, caulk and coat it. They were prompt and did in 2 days what we were told could take 4 to 5. We're very pleased with the color, the way it looks, and the facelift the house got from filling holes, caulking and making minor repairs. The coating has a 25 year guarantee. We think it was a good alternative to sending the aluminum siding to be recycled and putting on new vinyl siding.

Description of Work: Way too expensive. Asked for local references. They did not reply

Description of Work: Painted outside

Description of Work: They did exterior painting for us and I would give them a B+.

Description of Work: excellent job

Description of Work: Painted aluminum siding on the second story of our house. (Approx 1800 sqft.) |On the upside, the paint crew was great. They actually explained the whole process much better than the sales rep. The paint experience turned out better than we expected. What is very important here is to do your research before you ask for the estimate. Though this company was a little more expensive than some other paint services, they have the quality product. There were a few downsides that occurred, but they were only minor. Though, if you weren't prepared for the unexpected, these could have been major problems. Of course the sales rep. has to have a 30 minute computer ad. and explanation of the product. After the presentation, we asked the sales rep. if we could have a few days to discuss it. He said "no." We had to take the deal immediately or turn it down right then. It was Thursday and the rep said that August was booked, so it would be Sept. before they could get to us. They would give us a week's notice when they would start. That was fine for us, we preferred Sept. So, the next day (Friday) they called and said they would be starting Monday. That meant that we had to reschedule appointments for that week. So, 1 week became 3 days. Next, on Monday, a couple of the crew arrived to spray wash the house and hand us a deck of samples containing 1500 colors. He said we need to pick out the color we wanted. As it was, my wife was away at an appointment that we didn't have time to change. The painter was kind enough to give me his cell phone number so we could text him our choice. Luckily, we had been to a few paint stores and had a pretty good idea of the color we wanted.(it was to be a different color than the original). We made our choice in 45 minutes and texted the painter. Now on Tuesday, the painter was back with a larger sample of our color. Would you believe a 5 gal bucket for a sample? He painted the sample on the garage door, which was going to be painted also, so we could see it larger. After thinking we could go a shade darker, that was when it was explained to us that it would cost us $350.00 to change the color. And I would end up with 5 gal. of paint I just rejected. My wife and I agreed to stick with the color we originally chose. That was something I don't believe the sales rep. made clear to us. It seemed to us that the sales rep. inferred that we could have more than one sample to choose from. The color turned out fine. Everything turned out great in the end. But, frustration almost sneaked in. So, be prepared for the unexpected. Also, some things may be said or left unsaid in the sales pitch, and the painter gets caught in the middle. Be kind to the painters and vent on the owner.

Description of Work: Prepared surfaces to be coated and coated all surfaces per contract.

Description of Work: Power washed the house, caulked and sealed all cracks and gaps. Replaced rotton cedar wood with new. Primed and then painted whole house.

Description of Work: They painted the outside trim.

Description of Work: they painted the entire house from spouting to foundation matching all

Description of Work: Painted rough board trim and hardyboard siding after pressure washing and priming.