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ReNew Services Inc

Carpet Cleaning, Basement Waterproofing, Flooring Sales and Installation,

Business highlights

Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8129 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
5%
3
2%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 129 reviews

Karen R.
02/2014
5.0
basement waterproofing
  + -1 more
ReNew did a fabulous job on our restoration! I called them at 7:30 in the morning and they arrived by 8:15. Once they assessed the level of damage, they had people out to restore by 9:30. They tore out carpet and started fans right away. They arranged to have our pool table taken down. We were able to get nicer carpet for same price because they have their own carpet showroom (eliminates the middle man). The flood was a result of a plumbing error, so ReNew worked directly with the plumber for payment (they admitted the error and agreed to pay for damages). ReNew kept us updated on status of carpet, when they could install, etc. It was a great experience.
Description of Work: They did restoration work on my basement when it flooded.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ReNew Services Inc
You just made our day! Thank you so much for taking the time to leave this review. We've always believed that the homeowner should have full control over what goes back into their home after it's damaged. That's why we've created our showroom and the slogan, "Don't Just Restore...ReNew". A flood in your basement can be a nightmare of an experience. But when we receive feedback like this proving that we've been able to turn it into a positive experience, it makes all of our hard work well worth it. If there's ever anything else we can do for you, you know where to find us! Thanks again =)

Judy and Mel G.
02/2014
5.0
We live in old house with concrete blocks linning basement . They also installed a sump pump to let any moisture that accumulates to run outside. We did call them back when spots reappeared and they came out immediately. Am waiting for spring thaw to see if more spots appear. We are pleased with their service. Recommended to neighbor.
Description of Work: Cleaned all mold from basement wall on south side of house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,475

Response from ReNew Services Inc
Thank you for the nice feedback and for the recommendation to your neighbor. It was a pleasure meeting you. If you run into any issues come Spring, definitely give us a call!

Makenzie H.
01/2014
5.0
roofing
  + -1 more
Chris came out as soon as possible. He was very professional and arrived on time. He was able to quote the job and do the work at the quoted price. He was an extremely nice guy and knowledgeable about the work. Chris explained everything to me and completed the job seamlessly. He must be a huge asset to this company. I will look to hire him again if I have any roofing needs in the future.
Description of Work: They came out and did a patch job after severe winds ruined a portion of our roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from ReNew Services Inc
Thank you so much for the kind words. We're thrilled to hear that you were impressed with our company; specifically with Chris. We shared your feedback with him and he was very grateful. If there's ever anything else we can do for you, please don't hesitate to give us a call any time! Thanks again!

Symantha M.
01/2014
2.0
carpet cleaners
  + -1 more
We contacted Renew several times over several weeks to clean our carpets prior to listing our home. They told us several times they would provide an estimate but they never came and never called us back. After several weeks, we gave up and found another company who were very prompt. This was a terrible experience and really unusual for such a well-rated company. I would not use them again.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$500

Response from ReNew Services Inc
We are disappointed to learn that our company did not meet your expectations, but appreciate you taking a moment to leave your review. We did, in fact, come to your property to do an inspection so that we could create an accurate estimate. The property was vacant as described in our initial phone conversation and we used the lockbox code you provided to enter the residence. Once inside we found the flooring to be unsuitable for our cleaning system due to the amount of drywall dust and construction debris on the carpet. The carpet was in such poor condition from soil and construction debris that we felt cleaning it would not achieve the desired results that both you and ReNew were looking for. We did at that time make two attempts to communicate our concerns via telephone but have been unable to connect with you. Please accept our sincere apology for any inconvenience or frustrations that you felt we caused. We’re glad to hear you were able to find another solution and hope that you’ll keep ReNew in mind for any future property restoration needs.

Ron & Patricia C.
01/2014
5.0
The young men were very polite, wore shoe coverings to protect the carpeting, did their job and gave clear recommendation.
Description of Work: There was a water leak in the garage from the extreme cold that had come into the house. They checked all the walls and floors of the effected area for moisture, brought in fans to dry the area out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ReNew Services Inc
Thank you both for your feedback. That crazy cold arctic weather definitely took its toll on the pipes of many homes like yours in the area. While the situation was unfortunate, we're glad we could be there to help you guys get your home back to normal, and it was a pleasure meeting you. Thank you again for taking the time out of your day to share your kind words!

CHAD B.
10/2013
5.0
roofing
  + -1 more
It went great. They were prompt and explained how everything was going to proceed. I was in a rush since I needed to put my house up for sale and they came out the following week! They matched up the front half of my roof exactly. They kept the area clean and picked up their mess after they were finished. My house sold in two weeks! They followed up with me about a month after they completed the project to see how things were going. I would definitely recommend using these guys if you are in a pinch.
Description of Work: Replaced half of my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Response from ReNew Services Inc
Thank you for taking a few minutes to come back here to leave a review. We are all very happy to hear how pleased you were with our work. It was a pleasure meeting you, and congratulations on selling the home!

Joni D.
10/2013
5.0
carpet cleaners
  + -1 more
They were always on time. They communicated well. They were sensitive on moving things and putting things backed. The stains had all disappeared!
Description of Work: They deep cleaned all of our carpets. We had a a visiting dog that just liked to go everywhere!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from ReNew Services Inc
We haven't met a dog yet that can beat our cleaning products! :) Seriously though, thank you so much for the kind words. We'll share this with the team!

Kevin Z.
08/2013
5.0
carpet cleaners, drywall, flooring contractor
  + 1 more
They are very professional and arrived for each appointment on time. Performed every job they promised. The office manager is very nice and email detail for each appointment. I will use them again in the future.
Description of Work: Water heater leaking. Caused water damage for carpet and drywall. They replaced damaged carpet and drywall. Did mold prevention treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,192

Response from ReNew Services Inc
Hi [member name removed]. That's great to hear! We will share the kind words with the office. Please let us know if there's anything else we can do. Thanks again for the awesome feedback!

Halston M.
07/2013
5.0
carpet cleaners, roofing
  + 0 more
I couldn't be happier with my new roof. I loved that I did not feel pressured into anything and the customer service reps really made me feel like they were looking out for me. The workers were professional and courteous and did a great job. Awesome quality of work, especially for the price. I am recommending ReNew to all my friends and family!
Description of Work: Put new roof on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,750

Lori M.
07/2013
5.0
roofing
  + -1 more
From the beginning to the end......PROFESSIONAL!!! I never felt pressured during the appraisal.......I never had to ask for an update......I never had to ask for them to clean-up.....Awesome Experience!! From the moment they appeared on my porch, I was constantly updated on what would happen each day and how the process was going.....I LOVED THAT!!! Thanks Angie's List for providing an awesome service and Thanks ReNew Service for a very Professional and Pain-Free experience!!
Description of Work: Put a new roof on my house and had to remove all old layers and replace some of the wood sheeting too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,674

Timothy C.
07/2013
5.0
roofing
  + -1 more
Renew Services showed up as promised promptly at 8:30 and started by unlading all of the supplies that were pre-ordered and the Foreman shared with me the item listing for my review and acceptance. They neatly un-loaded all of the material on a tarp in the driveway as the drive had recently been sealed. The crew took extra time in preparing the yard and flower beds for the tear-off that I was dreading as I am an avid gardener.... great care was taken to not disturb the many bushes and blooming flowers that are in their third year of growth. The tear off went extremely smoothly and all of the windows and doors were boarded and protected from falling debris. There were two layers of old roofing that were removed and the crew of 6 had it off in less than 2 hours. The debris was stored in a waiting dump truck that was in the back of the house as our driveway is in the rear of our lot. Renew Services promised to have the roof done in one day which I did not really believe could be done and braced for a two day event. There are many slopes and valleys in our roof and I figured they were being optimistic. But by 5:30 PM they were removing the boarded windows and doors and cleaning and raking the yard. They pointed out several areas during the job where they installed additional layers and coverage of ice shields in and around the valleys of the roof as well as colored flashing that matched the roof color around the chimney. A foreman was onsite the entire time and was easy to approach with questions and any concerns. By 6:45 the entire mess was loaded and the truck was gone leaving us with a brand new roof. Not one flower or bush was mangled or damaged. I cannot say enough about how well this job was done by Renew Services group and several neighbors stopped by to admire the finished product. These guys are professional, courteous and stand by their promises. The price was a mid-point between two other bids that we received and i could not be happier with the entire experience.
Description of Work: Renew Services Group re3placed an existing shingled roof at a primary residence of mine in Kokomo, Indiana. We were not even aware that Renew offered roofing services and had heard of them as an emergency/flood restoration company. A friend of our referred us and they were on the job within a week with a solid and competitive estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,453

Vendala M.
07/2013
5.0
roofing
  + -1 more
Fantastic experience with a beautiful outcome! I received a quality roof and exceptional service which went beyond my expectations and surpassed any prior home improvement experience I have ever received.. From the start, I was not confronted with high pressure sales. The salesman listened to me and really took the time to find the right product for my needs. They were very accommodating with scheduling and most expedient without sacrificing quality. The clean up was amazing. Not only did they remove every nail and piece of debris, but made certain that my neighbor's yard was left unaffected by their work. My yard was actually cleaner when they left than before they arrived. The spring weather has brought the usual high winds, storms and heavy downpours. My roof.is airtight and my house looks great. I highly recommend this company.
Description of Work: Re-roofed my house, garage and shed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

STEVE M.
06/2013
5.0
basement waterproofing
  + -1 more
They were very good, they stuck to the job, and they had done a good job. We haven't had any problems with it since it was installed. For price, they were comparable because we had 3 estimates.
Description of Work: ReNew Services Inc came out and put a perimeter drain and a sump pump in our crawlspace, a coating down on the walls and the floor to waterproof it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEVE & KIM S.
06/2013
5.0
carpet cleaners, basement waterproofing
  + 0 more
It went great ! They were very customer friendly,professional, dependable and trustworthy. They were willing to stand by their work. All of the staff was great to work with and I would recommend them to anyone.
Description of Work: basement waterproofing and carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen V.
05/2013
5.0
We had 3 contractors out, they gave us the lowest price. They scheduled us within a week, were punctual, and did good work.
Description of Work: Removed mold from ductwork in our crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

STEVE & KIM S.
04/2013
5.0
basement waterproofing
  + -1 more
They were very good, we're waiting to find out how the work holds up when it rains. They're very professional.
Description of Work: They put in an outdoor drainage system- they dug a series of trenches around the house to divert the water from the house,.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Kelley G.
02/2013
5.0
carpet installation, basement waterproofing
  + 0 more
We were extremely pleased with the services performed by this team. The guys were very quick to respond to our calls and went above and beyond to help preserve as much of our basement as possible. They carried furniture upstairs, helped us shop vac to keep the water away from our built in bar and worked long hours in the days before Christmas to ensure we could enjoy the holiday without worry. When it was time to put the basement back together they were able to find the exact carpet we had previously and install it quickly. The team from ReNew Services were so easy to work with and they honestly cared about helping us get things back to normal. They explained things very clearly every step of the way and worked seamlessly with our home owners insurance. We will recommend this company to all of our friends in the future. Hopefully we will not have any more flooding at our house but if we do we will not hesitate to call ReNew.
Description of Work: ReNew Services was recommended to us by our insurance agent to help mitigate water damage we had when our finished basement flooded due to a sump pump failure. The team came out and assessed the situation, removed the damaged carpet and baseboards and set up equipment to dry the basement fully. Our basement flooded a second time and they came back on very short notice and worked over the Christmas holiday to determine the cause of the flooding and to install a second drainage system and sump pump. Once the water was finally draining properly they dried the basement again and installed new carpet and baseboards and touched up the paint to restore our basement to its original state.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,600

Regina M.
08/2012
5.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
Renew Services rescued us after our sump failed and our basement flooded. Their crew was clean cut and professional. Their staff was knowledgeable and facilitated the project beginning to end. I felt we were in good hands. They brought in all the equipment needed as well as the skill needed to put as back to as if the flooding never happened. I was very impressed with their response time and the tight schedule they kept for the whole project. We did not have insurance coverage, but I still found their rates very competitive and would highly recommend them.
Description of Work: Water removal, drying out basement, removing carpet, cleaning carpet, stretching carpet and relaying with new pad. Removed damaged drywall and replaced. Restored to like new condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

JIM H.
07/2012
5.0
The process went fine. We had to move all of our belongings to the center of the basement rooms so they had access to the walls. The buyers accepted the remediation which was the most important part of all of this.
Description of Work: During our home inspection for selling our home, the inspector found mold in the basement. I tried to get a quote from another company, but they charged $100 to come out. So I asked if they could estimate based on the inspection pictures. They did estimate it and it seemed extremely high to me. Even my real estate agent said it was high based on her experience. I contacted ReNew Services and they were promptly out, gave a reasonable estimate (1/3 the estimate of the company listed above. Once the job was accepted, ReNew came in and did the work, removing the mold and sealing the drywall. Then they had a filtering system to contain the spores. It was done promptly and efficiently. I would highly recommend ReNew.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Laurie M.
07/2012
5.0
Greg was prompt in communicating throughout the process from estimate to completion. The quote provided was low compared to other contractors and application of Angie's list coupon's made the price even less. While we were happy with the price, the professionalism and quality of the work done impressed us most. Every evening I would come home to a very clean kitchen. I saw evidence of the work in process, but that is all. They kept the cold water hooked up, to help us function while the work was in progress. We didn't expect that, but were pleased to have some use of the kitchen. In three days the damaged areas of the cabinet were removed and replaced and the mold remediated. I would definitely recommend Renew to others, and will call them again for other construction services.
Description of Work: Mold remediation and reconstruction of kitchen sink cabinet and area surrounding the dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

NICOLE H.
06/2012
5.0
carpet installation, hardwood floor
  + 0 more
I called Renew (we had used them in the past to refinish a basement that had flooded). Within a week they had guys on site at our rental property working on making the necessary improvements. I couldn't be more satisfied.
Description of Work: We had the lower level of our tri-level sealed to prevent water from getting in. Renew applied a water proofing membrane to the exposed walls and footing. Renew backfilled to original grade with river rock and existing soil. They extended both down spouts away from the foundation. They also put carpet and re-waxed the hardwoods in the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,100

Erik C.
06/2012
5.0
carpet installation, flooring contractor
  + 0 more
Absolutely fantastic experience! We visited ReNew's flooring showroom at their offices. We had been to all the big box retailers previously looking at carpet selections several times. We were blown away with the selection ReNew had to offer considering they aren't just a flooring company. They had several different styles and colors to choose from. One thing we were impressed with right away was the quality of product they offered. The big box chains can sell some really poor quality stuff that is cheap in price and looking. ReNew overall had a nice range of quality materials, and did not even have a bottom shelf option that we noticed. Once we booked the job, the installation process was a real breeze. They kept us informed the entire time on how long it would be for materials to come in, etc. The man who did the installation was extremely polite, on time, and did a fantastic job. There is really nothing that could have been better with the finished project or the price. We paid a lot less than we would have at another place and received a better quality product as well. HIGHLY recommend if you ever need new flooring to check out ReNew Services!
Description of Work: Had ReNew Services install carpet in our basement - approx 600 Sq Ft and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jon H.
05/2012
5.0
wells
  + -1 more
What a great experience. I called them and within 1 hour they were at my house pumping out water and taking out carpet, thus preventing further damage. The carpet was completely ruined and they explained why (which I later confirmed with the insurance company and the carpet installation foreman). Their equipment worked very well and within 1 week our basement was back to normal with the carpet being the only major casualty. Hopefully I will never need them again, but if I do, they will definitely get my business.
Description of Work: Removal of wet carpet and drying of basement after sump pump failure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Mary C.
02/2012
3.0
home remodeling
  + -1 more
Problems caused by a former owner were found after the walls were taken out, which required a change of plans. No one could have planned for this (ReNew or me). Overall, perhaps the job was average, but I don't expect to have a remodel done and then still have details that I have to finish, such as not installing a new register over the vent, properly gluing in the marble windowsill, plumbing the tub correctly, etc. My main issues are that ReNew subcontracted the work when their listing said they would not subcontract. I currently have two plumbers in my house, from another company, fixing what the subcontractor did incorrectly. Because of a conflict with the subcontractor, I did not want him to come back and fix his subpar work.
Description of Work: Bathroom was completely remodeled, down to the studs.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$8,000

Michelle B.
01/2012
5.0
flooring contractor
  + -1 more
They beat the price of anywhere else I checked, and were professional and helpful. When I made my final decision they were prompt in moving forward. The installation guys were extremely professional and detailed, and even offered to come back and finish the edge of the carpet bumping up to a room that was not yet complete due to requiring different flooring. I will absolutely make them my first stop next time I'm looking for carpet since I wasted so much time looking around. I was very pleased with my experience with Renew.
Description of Work: I accidentally discovered Renew when I was driving on Binford and saw their sign. I stopped in and talked with them for awhile and they were extremely helpful in presenting my carpet options. I was looking for 1300 square feet of carpet for my basement as we were finishing the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Contact information

6945 Hawthorn Park Dr, Indianapolis, IN 46220

www.renewservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Basement Waterproofing,
Flooring Sales and Installation,
Carpet Sales and Installation,
Roofing,
Drywall,
Wells and Pumps,
Hardwood Flooring Sales and Installation,
Interior Painting,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Kitchen and Bath Remodeling

FAQ

ReNew Services Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

ReNew Services Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, ReNew Services Inc offers free project estimates.
Yes, ReNew Services Inc offers eco-friendly accreditations.
No, ReNew Services Inc does not offer a senior discount.
Yes, ReNew Services Inc offers emergency services.
Yes, ReNew Services Inc offers warranties.

Contact information

6945 Hawthorn Park Dr, Indianapolis, IN 46220

www.renewservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed