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ProTECHt Home Security

Home Security Systems, Home Automation, Home Healthcare - Medical Alert Systems

About us

ProTECHt is your local family owned security service provider. We offer the smartest security features plus 10X faster response time then other companies. Get a theft protection guarantee, Smash and Crash technology, Free life time warranty. We offer 100% cellular service, Smartphone app, Wireless Systems, System take overs, Home Automation, Indoor/outdoor and video doorbell cameras, Fire-CO2, Flood/Freeze and Medical. Lowest prices and cutting edge technology to help insure your family's safety Give us a call or send us a message and see why we are considered the top rated security experts!

Business highlights

12 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Security, Automation, Video, Fire, Medical, Smart Phone Apps, & Alarm Response.

Services we don't offer

Window bars, Lock Smith Service, Fire Sprinkler Systems and Installation of equipment that we did not supply.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9406 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 406 reviews

Russell B.
03/2015
5.0
home security systems
  + -1 more
My husband travels fairly regularly so we decided to install a security system in our new home. Theo arrived on time and did a thorough inspection of our home to assess what kind of coverage would fit our needs. He was very polite and explained every step in the process. He installed a keypad, motion sensor, door sensors and window sensors in a timely manner and made sure to clean up after himself. Then he gave us a comprehensive tutorial on how to use the equipment (including the mobile app) and made sure we were comfortable with it. I would recommend ProTecht's services to anyone in the market for a home security system. They're incredibly professionally!
Description of Work: Installed a home security system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39.99

Mary H.
03/2015
5.0
home security systems
  + -1 more
The service was fine. He came, installed it, showed me how it works, and I have been using it. There were additional fees to the $29 Big Deal because I had to buy some additional things. They were great. They did a good job. I would maybe use them again in the future.
Description of Work: I purchased a Big Deal for ProTecht Home Security.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tony C.
03/2015
5.0
home security systems
  + -1 more
The guys at ProTecht were very friendly, responsive to all questions, and didn't push for more than I needed. We did have a sensor issue the day after installation, but they were quick to come out and replace it. Overall, very happy with the install, the system, and the monitoring service as well.
Description of Work: I considered the do-it-yourself systems, but really wanted a professional to assess my house/needs, answer questions and make logical recommendations.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

craig S.
02/2015
5.0
home security systems
  + -1 more
very professional came on Saturday for free estimate installed same day great company to deal with
Description of Work: wireless home alarm system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

SYLVIA R.
02/2015
5.0
home security systems
  + -1 more
I AM VERY PLEASED WITH THE PRODUCT AND THE PROFFESSIONAL SERVICE THAT I RECEIVED.
Description of Work: INSTALL THE SECURITY SYSTEM AT MY HOME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49.99

MICHAEL M.
02/2015
5.0
home security systems
  + -1 more
Our detached garage was broken into and we called Protecht,. Theo came out the same day, checked out our property and gave us his suggestions for our home security. We agreed with his suggestions and he was able to install the alarms and set us up with monitoring the same day. Theo was very professional and very friendly.
Description of Work: Installed alarms on 4 doors and 4 broken glass alarms. He set us up with a monitoring company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

keith G.
02/2015
5.0
home security systems
  + -1 more
Very, very professional, courteous, and competent. Very very pleased.
Description of Work: Alarm system-complete install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

PATRICK & BARBARA J.
01/2015
5.0
home security systems
  + -1 more
We haven't any problems since the installation 1 1/2 years ago. It took about 3-4 hours to install the unit, but they did some extra things. I added some brakes. They were able to cater to my needs. They were flexible and it worked out pretty good.
Description of Work: They installed a security system.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

natalie M.
01/2015
5.0
home security systems
  + -1 more
It was great! They got it installed in 2 hours. They taught me how to activate the system on my cell phone too.
Description of Work: They installed a total security system. They installed glass break, window sensors, door sensors, and a control panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Karla F.
01/2015
5.0
home security systems
  + -1 more
It went fine. They have always answered all my questions. They are easy to get a hold of and have been very flexible in coming even in the evenings when I need them.
Description of Work: They installed the system awhile ago, but I spoke with them about 3 months ago because one of the pads wasn't working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Rob O.
01/2015
5.0
home security systems
  + -1 more
So far, so good! They made it easy. I have had no problems. Everything has been working properly. They completed the installation within a couple hours. They were competitively priced.
Description of Work: They installed a security system about a year and a half ago.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0

Yes, I recommend this pro

Josh T.
01/2015
5.0
home security systems
  + -1 more
They were great! They installed everything in about an hour.
Description of Work: They installed a security system in October 2014.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Jason C.
01/2015
5.0
home security systems
  + -1 more
It turned out well. The technician was timely, fast, and professional.
Description of Work: They installed a new security system: a new panel and widow & door sensors.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick W.
01/2015
5.0
home security systems
  + -1 more
It turned out great. The installation took about 3-4 hours. They haven’t had to come back out to repair things, just one thing after the installment and they came right out for that.
Description of Work: They came to tweak a few things about 8 months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise G.
01/2015
5.0
home security systems
  + -1 more
They came out quickly. They were fair and honest. They didn't try to oversell us. They were able to integrate part of what we already had in place too.
Description of Work: They installed a whole system. We have a touch screen, window and door sensors, and glass break.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARK H.
01/2015
4.0
home security systems
  + -1 more
They have since changed their name to 24 Hour Security. They didn't have the right materials at first. We had some equipment issues in the beginning, but they were good with getting back out here. Their pricing is expensive and they should know their product better. We like it now that they have fixed all the issues, it just took a little while to get there.
Description of Work: They installed a security system last May.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProTECHt Home Security
Thanks for the review. We actually used to be 24 Hour Home Protection and changed our name to Protecht Home Security. We put in special equipment for protection of their windows that required us to get familiar with that product. We where able to fix any issues on the system and update them with the materials that relate to those special devices. Thanks for your business and we strive to make sure all our customers are 100% satisfied!

Barbara H.
01/2015
5.0
home security systems
  + -1 more
They were excellent! They explained everything well and did good work.
Description of Work: They installed a security system.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew G.
01/2015
5.0
home security systems
  + -1 more
They are extremely responsive. They didn't try to up sell during the installation and the monthly cost is about $39/month.
Description of Work: They installed a home security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

tracy I.
01/2015
5.0
home security systems
  + -1 more
It turned out great! My favorite part was the ease and covneience of getting an appointment. The installer was very thorough and quick.
Description of Work: They put in a security system in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

KENNETH & LINDA W.
01/2015
5.0
home security systems
  + -1 more
They were just fine! They were very nice to deal with. They got a whole new system installed in just a few hours and we have a fairly large home. We have only had it for several months and there haven't been any incidents to judge their response time yet, but so far they are an 'A'.
Description of Work: They installed a whole new security system: sensors at the entry doors into the house and other spots around the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karey M.
01/2015
5.0
home security systems
  + -1 more
They are good. I believe the installation was about $200 and the monthly fee is $39.95.
Description of Work: They installed my alarm system: 7 sensors and the panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert M.
01/2015
5.0
home security systems
  + -1 more
It was fine. They updated all the equipment and we pay a monthly fee. The costs were as advertised.
Description of Work: They replaced our home security system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wayne K.
01/2015
5.0
home security systems
  + -1 more
They were very good. They were friendly and explained what they were doing and how it worked. When I had a problem, they came back out. It wasn't their fault. I have recommend them to others.
Description of Work: They installed a security system.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kendall T.
01/2015
5.0
home security systems
  + -1 more
It's been fine. We have been with them for 2 years. The pricing is within range. We compared with three other companies before picking ProTecht. They resolve issues quickly. They are very responsive to problems and troubleshooting is a strong suit for them.
Description of Work: We have a home security and smoke alarm system with them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ira J.
01/2015
5.0
home security systems
  + -1 more
The installation was great. They were thorough with answering my questions. They were very good with training me on the system and following-up. I dealt primarily with Theo and he was great! I am very pleased with the installation and product. The cost was competitive and reasonable.
Description of Work: I inquired with them for home security and surveillance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

9801 Fall Creek Road #180, Indianapolis, IN 46256

http://www.protechthome.com

Service hours

Sunday:
9:00 AM - 9:00 PM
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Home Healthcare - Medical Alert Systems

FAQ

ProTECHt Home Security is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 9:00 PM

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

ProTECHt Home Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ProTECHt Home Security offers free project estimates.
Yes, ProTECHt Home Security offers eco-friendly accreditations.
No, ProTECHt Home Security does not offer a senior discount.
Yes, ProTECHt Home Security offers emergency services.
Yes, ProTECHt Home Security offers warranties.
ProTECHt Home Security offers the following services: Security, Automation, Video, Fire, Medical, Smart Phone Apps, & Alarm Response.
Window bars, Lock Smith Service, Fire Sprinkler Systems and Installation of equipment that we did not supply.

Contact information

9801 Fall Creek Road #180, Indianapolis, IN 46256

http://www.protechthome.com

Service hours

Sunday:
9:00 AM - 9:00 PM
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM