Presto-X Pest Control

GOLD SEAL WAS ABLE TO COME THE SAME DAY WE CALLED. NONE OF THE OTHER COMPANIES WE CALLED WERE ABLE TO COME SO QUICKLY.

VERY POLITE AND PERSONABLE. HE ALSO DID WORK LAST YEAR, TOO, AND REMEMBERED BEING HERE. VERY NICE MAN.

I HAD PROBLEMS WITH THE BILLING. THEY WOULD NOT LISTEN TO ME. WHEN I TOLD THEM I HEARD THE ANIMALS ON THE BACK OF THE ROOF, THEY PUT THE CAGES ON THE FRONT. I WILL NOT EVER USE THEM AGAIN. I HAD GIVEN THEM AN ALL "F" RATING. HOWEVER, A MAN FROM THE COMPANY CALLED AND IN A VERY THREATENING TONE TOLD ME THAT HE WOULD NOT PERMIT ME TO GIVE HIM A BAD REPORT. I WAS SCARED AND DID NOT WANT TO DEAL WITH HIM ANYMORE, SO I CALLED BACK AND CHANGED THE RATINGS SO HE WOULD LEAVE ME ALONE. I REALLY FEEL OTHER PEOPLE SHOULD BE WARNED.

I HAD TO CALL THEM TWICE TO GET THEM TO AGREE TO A DATE TO SEND SOMEONE TO MY HOUSE TO LOOK AT THE BUGS. I AGAIN HAD TO CALL THEM TO GET A REPORT ON WHAT THEY FOUND AND A RECOMMENDATION. AS A PRECAUTION, I SCHEDULED A DATE AND TIME FRAME (A 2-HOUR WINDOW) FOR THEM TO COME AND DO THE WORK. BECAUSE IT WAS RAINING, THEY DID NOT PERFORM THE WORK, BUT AGAIN, I HAD TO CALL THEM TO RE-SCHEDULE. THEY DID NOT SHOW UP DURING THE RESCHEDULED TIME. I CALLED AND TOLD THEM TO TAKE ME OFF THE LIST AND THAT I NO LONGER WANTED THEIR SERVICES DUE TO THEIR LACK OF PROFESSIONALISM. THE OWNER CALLED ME BACK WITHIN 5 MINUTES AND OFFERED TO DO THE WORK FOR FREE THE NEXT DAY; HOWEVER, I WORK 50-60 HOURS A WEEK AND WAS UNABLE TO RESCHEDULE. I EXPRESSED MY DISSATISFACTION WITH THEIR CUSTOMER SERVICE, THAT MY TIME IS AS VALUABLE AS MY MONEY AND THAT I WOULD NO LONGER CONSIDER THEM FOR FUTURE BUSINESS.

THEY NEVER RETURNED MY INITIAL CALL. I WILL NOT BE CALLING THEM BACK FOR ANYTHING!

THEY WERE ON TIME AND PERFORMED WELL.

TOO EXPENSIVE, $150.00, RUDE TELEPHONE MANNER, NO GUARANTEE.

I CHOSE THEM BECAUSE OF THE LISTING. I HAD AN APPOINTMENT SET UP FOR 9-11 AM. THEY NEVER SHOWED. I CALLED AT 11, THEY SAID THEY WERE RUNNING LATE. I CALLED AGAIN AT NOON, THEY TOOK MY NUMBER. THEY NEVER CALLED BACK. I CALLED AT 12:45 AND CANCELLED.

COMPANY DOES NOT RETURN PHONE CALLS OR CALL ME PRIOR TO ATTEMPTING TO ENTER MY BACKYARD AS I'VE REQUESTED. GOLD SEAL STARTED OUT VERY RESPONSIVE, BUT SERVICE HAS SUFFERED SIGNIFICANTLY, I WILL NOT BE RENEWING MY CONTRACT WITH THEM.

AT BOTH VISITS THE REPRESENTATIVE WAS ON TIME, COURTEOUS AND VERY KNOWLEDGEABLE. PLEASED WITH INITIAL EXPERIENCE.

THEY WERE HIGHLY RECOMMENDED BY A PREVIOUS CUSTOMER. I CALLED TO TELL THEM I HAD AN INTERMITTENT WASP PROBLEM, AND THAT I WANTED A GENERAL SPRAY FOR SPIDERS AND ANTS. WE ARRANGED A DAY AND THEY SAID THEY WOULD BE OUT BETWEEN 10A-3PM. THEY SHOWED AT 2:50 (I WAS STARTING TO WORRY). ANTOINE WAS VERY COURTEOUS AND PROFESSIONAL. HE INSPECTED THE AREA OF CONCERN AS WELL AS THE CRAWL SPACE. WHEN HE COULD NOT FIND EVIDENCE OF A BEES' NEST (OR YELLOW JACKET) HE TOLD ME HE WOULD RATHER NOT TREAT UNLESS HE WAS SURE AND DID NOT WANT TO CHARGE ME FOR SOMETHING HE WASN'T SURE WOULD HELP ANYWAY. I LIKED HIS HONESTY.

WORKER CAME WITHIN THE 2 HOUR TIME WINDOW GIVEN AND WAS VERY POLITE AND FRIENDLY. SINCE THEN WE HAVEN'T SEEN ANY LIVE ANTS IN THE HOUSE (THERE WERE MANY BEFORE), BUT WE'VE FOUND A FEW DEAD ONES. HOPEFULLY THAT WILL STOP OVER TIME. THERE'S A 30 DAY WARRANTY.

THEY FOUND NOTHING AND DIDN'T CHARGE US.

VERY THOROUGH ON THE SECOND VISIT. VERY KNOWLEDGE.

GETTING GOLD SEAL TO DELIVER ON THEIR PROMISED MONTHLY INSPECTIONS HAS BEEN VERY FRUSTRATING. INSTEAD OF TAKING PLACE AUTOMATICALLY, I HAVE HAD TO MAKE SEVERAL CALLS EVERY MONTH TO GET A TECHNICIAN TO VISIT. MY CALLS WERE NOT RETURNED AND SERVICE STAFF ARE OFTEN RUDE OR COMPLETELY UNRESPONSIVE. THE GUYS IN THE FIELD SEEM TO DO A DECENT JOB WHEN I CAN GET THEM TO COME OUT, BUT THERE ARE CLEARLY PROBLEMS AT THE GOLD SEAL OFFICE. MY REALTOR HAD RECOMMENDED THIS COMPANY TO ME, BUT I WOULD NOT RECOMMEND THEM TO ANYBODY.

JESSE ARRIVED ON TIME, WAS COURTEOUS, GAVE ESTIMATE, AND SAID WHEN HE WOULD RETURN. THEY WERE VERY ACCOMMODATING TO OUR SCHEDULE WHEN WE HAD TO DELAY THE WORK. OVERALL, SUPER JOB!

THEY ARRIVED, PROVIDED TREATMENT, AND GAVE INFORMATION ABOUT THE OVERALL SITUATION AND HOW TO KEEP THINGS IN CHECK IN THE FUTURE. VERY PLEASANT AND PROFESSIONAL TO WORK WITH. I WOULD USE THEM AGAIN AND RECOMMEND THEM TO OTHERS.

LOWER RATINGS PRIMARILY BECAUSE OF PRICE FOR A 20 MINUTES ON THE JOB. THEY ALSO TOOK 2 DAYS TO GET HERE. IF THEY COULD HAVE GOTTEN HERE SOONER THEY COULD HAVE SEEN MORE OF THE AFFECTED WALLS. IT DOES APPEAR THEY DID A GOOD JOB WITH NO FURTHER EVIDENCE OF ANTS.

$150 INITIALLY AND $50 FOR EACH MOLE REMOVED. THEY HAVE BEEN VERY PROMPT, NO PROBLEMS WITH THEM.

THE SERVICE STARTED OFF WELL, BUT RESPONSE TIME HAS DROPPED. I WILL NOT BE RENEWING MY SERVICE WITH THIS COMPANY AND AM ACTIVELY LOOKING FOR A REPLACEMENT. THEY ARE VERY UNRESPONSIVE, THE OPERATOR IS POLITE, BUT NO ONE CALLS BACK. OH, WELL I'LL GIVE MY MONEY TO SOMEONE ELSE!

FOR THE FIRST VISIT, GOLD SEAL DROPPED THE BALL. THEY WERE OVER AN HOUR LATE. THEY DID CALL AND LEFT A MESSAGE ON OUR MACHINE. I HAD ALREADY LEFT THE HOUSE, SINCE I WAS TIRED OF WAITING. FOR THE 2ND VISIT THEY ARRIVED ON TIME.

THEY CAME IN JUNE AND SPRAYED FOR ANTS. THEY ASKED THAT I CALL IF ANTS REAPPEARED AFTER 3 WEEKS. THE ANTS DID REAPPEAR, AND THEY CAME THIS MORNING, AND DID, IF ANYTHING, A MORE THOROUGH JOB THAN LAST TIME. VERY PLEASED. WORKERS ARE PROFESSIONAL AND PERSONABLE, AS ARE THE OFFICE STAFF.

WE THOUGHT WE HAD A HUGE PROBLEM. THEY EXPLAINED IT WAS MUCH MORE MINOR AND TOLD US THAT WE DIDN'T NEED INTERIOR TREATMENT, BUT EXTERIOR WOULD HELP. THEY ALSO OFFERED TO COME BACK AT A REDUCED RATE IF WE DECIDED WE NEEDED A SECOND VISIT. THEY TOOK THE TIME TO EXPLAIN THE PESTICIDE WHEN WE WERE CONCERNED ABOUT THE POTENTIAL AFFECTS ON CHILDREN AND ANIMALS. THEY WERE VERY PROFESSIONAL, HONEST AND ACCOMMODATING! THEY COULD HAVE SOLD US MORE EXPENSIVE TREATMENT, BUT DIDN'T!

GOOD SERVICE, POINTED OUT A COUPON AVAILABLE TO ME, AND WERE PROFESSIONAL. RECEPTIONIST COULD BE A BIT FRIENDLIER

PROMPT, POLITE, PROFESSIONAL, AND A GREAT PRICE. ONLY PAID FOR SERVICE CALL SINCE NO CHEMICALS WERE USED.