Presto-X Pest Control

The young man who handled my application was very mannerly & professional. He explained what he was using & how it works

Purchased an offer from this company - they were super responsive. They day of service was a little nerve wracking because they didn't call until 20 minutes before the END of the window. I wish they would have called earlier but the worker who came by was super nice and apologetic for the late call which was appreciated! All in all great experience

It was just fine. They came and did everything they said they were going to do.

Went great, been a week and no ants...hope it stays that way :)

The provider called 20 minutes prior to arrival. I explained the bee issue and the location. He applied types of treatment (spray and a dust) to the areas in the ground. At the time of service no bees were active and none are active 24hrs after service. Since I have a dog I was advised not to let the dog outdoors without supervision for at least 24hrs. Additionally an old hornets nest was removed from the top apex of my garage to discourage any returning bees, wasps or hornets. Oscar was very friendly and complete with his work.

They were responsive, punctual, professional, and their product is effective. We have also used them in the past for a carpenter plant problem and the tech was thorough and identified the cause of infestation.

We've had a very good experience so far with Gold Seal. Louis came out to do the work. He was extremely polite and friendly. He listened to our issues and asked appropriate questions--he was very knowledgeable about ants and carpenter bees. He treated for the ants that day. It's too early to tell if our problem is solved, but I feel good that they will stand behind what they did. We also asked him to quote a price to treat for carpenter bees in our wooden fence. After he gave us the quote, which was reasonable, he told us that carpenter bee season would be over soon and it might be better to do it early next season. It was so nice to get this honesty--we will definitely call them earlier next year! While Louis was still there, our golden retriever got out and began eating something from the grass right where he had just treated. When he learned about this, he was as concerned as we were and made a call to see if she'd be sick from this. The first answer he got was reassuring, but a little vague, so he did some further research. We learned the dog was safe, thankfully! Louis was truly concerned for our dog and didn't relax until he was sure that all was well. I was touched by his concern and impressed by his conscientiousness. I'd definitely recommend Gold Seal and Louis to anyone needing pest control!

When calling Gold's, they were very friendly and helpful and my appointment was scheduled without issue. On the day of the appointment, the "technician" was prompt and the service was completed quickly. He was informative and answered my questions. He did say the treatment may take a week but we noticed the ants were gone within 4 or 5 days. I would use Gold's again (but luckily haven't had to.)

We had the same company treat last spring and no ants surfaced as we have had in previous years! The gentleman was very courteous, informative, and thorough. We will definely use them again next spring!

Did an excellent job! Haven't seen any of the pests crawling around. The technician was very polite, explained things well, and appeared to go the extra mile. I will definitely use this provider in the future.

application was applied, they came to do work as scheduled.

Technician was professional and friendly and the treatments stopped our pest problem.

I entered the details above.

the first appointment we had they didn't show up, but it was because their dispatcher had given them the wrong address. They did come promptly at the second appointment and went all along the outside of our home. I think they did a good job. I would like to consider an annual contract but found that to be too expensive at $35. monthly, and they still only treat 3 to 4 times a year. If it were around $20- $25. I would consider.

I called the company at the end of the 4 hour window and no one answered. So I left a voicemail inquiring whether they were still coming or not. I didn't hear from them at all by noon on the next business day (Tues) so I called them. Customer service person was helpful and friendly and told me that my appointment was rescheduled but she didn't know why and she would have to check with the person who did it. She called back and said that it was changed because it was a holiday weekend. I asked to talk to her supervisor, she said yes and put me on hold. She came back on and said he would have to call me back. By the end of the day I did not receive a call back. So, they no call no showed, rescheduled my appointment 2 days before my appointment without notifying me leaving me to sit and wait 4 hrs for them when they knew they weren't coming (how did they expect to get into my house for new appointment if I didn't know when it was changed to?), didn't respond to my voicemail from Saturday, and the supervisor won't talk to me. ***Update to Review - Improved grade to B*** The district manager called me after following up with the office to verify my review. He addressed everything that had happened and agreed that it was not the right way to treat a customer. He also did give more than satisfactory restitution for all of the issues I experienced. He then assured me that they would arrive promptly at 9am on Saturday to complete the job and that the supervisor would call me to apologize. He did an excellent job representing the company. They did come on Satruday but they were almost half an hour late. The gentleman who came was very friendly and did a very nice job. However, I still have not heard anything from the supervisor hence my improvement in grade to only a B instead of an A. From my persective the local office hasn't taken accountability for the situation, so I can't advise that others would not have a similar experience.

He was very professional and gave me very useful free advice and explained there would be no reason for him to come out. He also gave me free professional tips on how to prevent ant infestation in the future. It's great when a business is willing to help and does not take the opportunity to make a quick buck when the work would not be necessary. I will always keep them in mind for the future!

was lucky that a time slot was available day I phoned in. exceptionally professional, had this company do same last year and we had good success keeping ant population down

Was very professional and through. Will use again for the fall spraying.

Serviceman was nice and courteous to our requests. I had some specific things I needed him to be attentive to, and he was. He did not attempt to up-sell us on any services we didn't need at the time So far, no creepy-crawlies have been detected

He showed up and really didn't engage with either of us. He began in the kitchen but did not really tell us what he was doing. He asked where the aunts were coming from. I told him where I had seen aunts and he said that he didn't see any today. He then told me that I should not have sprayed with the aunt spray earlier in the week. He then went outside and told my husband that he would use the granular insecticide due to the damp weather. He was here about 20 minutes.

Not observed while work was in process.

The call and service were awesome. Shawn came to my home and was very professional. He walked me through what services he was going to perform as well as talked me through what should happen in the next few days. He explained what I should do to keep my pet safe and to call is I saw more ants right away and someone would be there to help. I really appreciated his help!!!!

Its Spring and he honored the deal I bought in late Fall. I added to the trip having him do much more and so far NO BUGS! Love it will continue to use his service as long as we have heavy woods behind us.

It was a bit rocky but overall they did a great job. The employee that sprayed my house did some damage to my sliding glass door but they quickly took care of the problem and restored everything back to mint condition. Management was very apologetic and accommodating. Of course, I would have preferred the damage to not have happened at all but sometimes it does and they handled it excellently. I would use them again in the future.

Dennis D. did an outstanding job. He was attentive as I descibed what I needed, proactive in explaining his recommendations and actions, and went above and beyond by identifying additional areas which would benefit from treatment. The service was personable, high-quality, and most important, stopped the ants! Even before he got there, Gold Seal was very helpful with the scheduling -- working to make sure they didn't come and treat on a day when rain could wash away the effect, and even rescheduling at my request at the last minute to avoid rain in the forecast. They were the perfect combination of attentive and fast -- once we got a clear day, they were here. I'd highly recommend both Gold Seal and Dennis, specifically. Top notch the whole way.