Gold Seal Termite & Pest Control Co. has proudly provided prompt, courteous, professional services throughout the Midwest for four generations. When you choose us, expect us to do it right — at the right price and with the least amount of hassle! We have been providing this kind of service for 80 years and are available 24 hours a day! Cost is determined by the job. Multi-year Super Service Award Winner. Local family owned & operated. Additional phone numbers - (317) 251-7378, (317) 885-7378.
I called Gold Seal earlier this week and was able to get an appointment today (Friday). Michael Miller came to our house, walked around the inside of the house with me as I explained where we had been finding ants for the past month. He was very professional and thorough. He sprayed inside and outside the house. We have quarterly service set up but he reassured me that, if we still had the ant problem in 4-6 weeks, he would return to spray again. I was very happy with Mike's service.
Description of Work: Sprayed for ants inside and outside our house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$92
MEGHAN B.
03/2010
5.0
pest control
+ -1 more
So far, so good. Haven't seen any ants. Phil was very informative on the phone and obviously passionate about his work. I appreciated his knowledge. They were able to come out quickly and were very friendly.
Description of Work: Sprayed for tiny ants that had come in the home. Quite the farm had a appeared. They sprayed all the counters, floor boards, and around water pipes. Also sprayed outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$137
BERTA J D.
01/2010
5.0
pest control
+ -1 more
They did an excellent job. They sprayed the entire house and the basement. The guy who came was Dennis Duckworth, he was very personable and very good at explaining what he did and why he did it. This is my second time to have used them and I would use them in the future.
Description of Work: They came to home to spray for ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SHERRY M.
01/2010
5.0
pest control
+ -1 more
The experience was fine. They weren't afraid of bees, and I am.
Description of Work: I used Gold Seal Termite & Pest Control to get rid of carpenter bees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Doria L.
01/2010
3.0
pest control
+ -1 more
They came out to inspect and my husband was not impressed with their inspection. I was not sure whether it was a termite problem or a winged ant problem. They never got back to me.
Description of Work: I called them for pest control.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
4.0
Response from Presto-X Pest Control
When we are asked to come to a customer's home to make an identification, generally (99% of the time), we are able to give the answer on the spot. The difference between a reproductive (flying) ant and reproductive (flying) termite is fairly simple. The reproductive ant has 2 sets of wings of differing lengths and are clear with veins. The ant can be of any color (usually black, brown, red, etc) and will have 3 distinct separate segments to its body. The reproductive termite has 2 sets of wings of the same length and are a milky color. They are always brownish black in color and appear to have only a head and body. The presence of reproductive termites indicate an active colony and requires a full inspection and treatment. The presence of reproductive ants (unless they are big, black carpenter ants) indicate the presence of an ant colony and does not generally call for treatment. Treating reproductive ants or termites is generally fruitless since they originate from the colony deep in the ground, therefore, you are simply treating the symptons, not the source. Therefore, we recommend that you use a general insecticide aerosol and a vacuum rather than spend money on a temporay treatment by a professional which may last only a short time (until the next swarming). Also termites in our part of the country only swarm in the spring, but ants, depending on the specie, may swarm during the spring or fall. In your case (October) it most certainly was an ant, and most likely a citronella ant if it was a reddish color. As such, I am sorry your husband was not impressed with our free inspection and identification, but most likely simply forgot to tell you what the identification was. As always, I encourage any consumer to contact the owner/manager of a company if there are concerns. Respectable companies will address your concerns and make everything right by their customers. If you would like to contact me, I would be pleased to answer any questions or address any concerns you may have.
MARILYN K.
12/2009
5.0
pest control
+ -1 more
They have done service on this house in the past. The guy came to see if there was any more activity and he didn't really find any, but he found old activity where it was causing some destruction in the house. He replaced something outside where you can find out if there is activity and they will end up coming, they check them every few months. We haven't heard anything back and we haven't found anymore active damage. There was one whole entire wall that we had to replace, but we didn't see any activity. He seemed very knowledgeable. He was very professional and very helpful.
Description of Work: We use Gold Seal Termite & Pest Control for pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Tridi S P.
12/2009
5.0
pest control
+ -1 more
Field mice problem. They responded immediately. Set safe (since I have dogs) poison traps and sticky pads in basement, and poison pellets in the crawl spaces. Their technician, Dennis Duckworth was very informative and responsive. Great to deal with him. I believe after 9 days the problem is solved.
Description of Work: Set "Safe" traps with poison inside for field mice. Places behind refrigerator, stove, near dishwasher and many in basement. Also placed sticky pads in basement and threw poison pellets in 2 crawl spaces.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JOANNE B.
12/2009
4.0
pest control
+ -1 more
I was pleased that they were willing to follow up until the problem was resolved.
Description of Work: had to come back x4 after initial treatment because the ants were not gone.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$125
MATT H.
11/2009
5.0
pest control
+ -1 more
They did a good job and were reasonably priced. They did a good job and I will use them again in the future.
Description of Work: I have hired this company to take care of exterminating around my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BILL AND ROBERTA G.
11/2009
5.0
pest control
+ -1 more
They do an excellent job, and I would rate them highly. They are scheduling themselves with my tenant right now and will be doing some work there within the month.
Description of Work: I have used the services of Gold Seal Termite & Pest Control twice already.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dick & Ramona W.
11/2009
5.0
pest control
+ -1 more
I had an addition made to the house some time ago, and the ants had gotten in to the sand base of the slab that was used. They were coming up through an opening of the concrete. They treated the house, and the property around it. I was very satisfied. I went down and met with them, and they were very forthcoming. I think they took care of it pretty well. They came out to the house and treated it, and they came back a second time to take care of it.
Description of Work: I used Gold Seal Termite Pest Control because I had some ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
SHERYL H.
11/2009
5.0
pest control
+ -1 more
We scheduled an appointment for about a week ago, but the weather kept them away (the Asian beetles spray needs a few hours to dry without rain). Casey was on time and performed the work needed to keep the lady bugs away for next year.
Description of Work: Gold Seal sprayed our home against the annual infestation of lady bugs (Asian beetles). There were also able to put our fears at rest about a drilling sound we had heard outside our upstairs windows (carpenter bee).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
EMILY M.
10/2009
5.0
pest control
+ -1 more
They were prompt and professional. Even went under the house into the crawl space to put mouse poison in all areas. The price is lower than expected because we signed up for quarterly service.
Description of Work: Preventative services for pests- They sprayed for ants/insects outside, and placed mouse poison in garage, attic, and crawl space.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
PAUL & SUSAN P.
10/2009
5.0
pest control
+ -1 more
There were still lots of ants seven or eight days later so they came a second time to spray at no additional charge. The ants persisted for another couple of weeks and then disappeared. I'm not sure if the ants disappeared because of the treatment or the cold weather. They were extremely responsive. I was out of town and they came both times when my maid was able to get into the house. They were on a first name basis with our housekeeper and they were easy to work with. It was an excellent experience, but I'm not sure if we got rid of the ants. Right now I don't have any ants. I will talk to them again in the spring if I have a problem.
Description of Work: I used Gold Seal in early August to spray for ants that were coming in through cracks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
NADA M.
10/2009
5.0
pest control
+ -1 more
They did an excellent job. They were very prompt and professional. They were good in price. One trip did it and they informed me if there are any repeated bees to let them know. I also called them late in the day and they were here the next morning.
Description of Work: They found two kinds of bees on our property. They treated both of them. Fred was the service man.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
SANDY G.
10/2009
5.0
pest control
+ -1 more
I left the possum there and I went to work and they came and picked it up. There was no contact with the company only calling for them to come. I would use them again in the future.
Description of Work: Gold Seal Termite & Pest Control took a possum that I caught and got rid of it for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Karyl M.
10/2009
5.0
pest control
+ -1 more
They came out and recommended a treatment for the ants. They asked us to peel back the mulch about six inches from the home before they came out and we did. They came out and got the service done. They told us following the servicing that they would come back out if I had any issues.
Description of Work: Gold Seal Termite & Pest Control came out to take care of an ant problem that I was having. They sprayed the exterior of my home and the interior and exterior of the windows on their recommendation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Matthew S.
10/2009
5.0
pest control
+ -1 more
This company made sure I was satisfied. The representative talked me through my various options and gave me a fair price for each one. The installer was on time and did a good job.
Description of Work: Installed Sentricon termite system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
STEPHEN B.
10/2009
1.0
pest control
+ -1 more
In June 2009, we contacted Gold Seal to get a quote to clean up our crawl space after a family of racoons did some damage. One of their employees came out to the house and looked at the crawl space before giving me an estimate. We never got the estimate. I called the office phone 4-6 times to see if they were going to quote the work. All I got was "we'll get back with you." If they don't want to do the work - that's fine. Just tell me and I'll find someone else. My Do's and Don'ts If you need similar work done - DON'T call Gold Seal
Description of Work: To clean up crawl space after a family of racoons did some damage. We also wanted them to quote on sanitizing the crawl space with their "new" heat system to get rid the crawl space contamination such as mold and bacteria. I had throat cancer four years ago and I wanted to be sure we were not breathing in mold or bacteria coming through the duct work. I thought their heat system would eliminate this concern.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Presto-X Pest Control
I have personally made 4 return calls to this customer and left my cell phone number each time. I don't know why this report was written unless he is not getting his messages. As with any customer, we most definitely want to serve you and satisfiy you beyond your expectations, but we most certainly do not wish to "stalk" you and repeatedly call and leave messages if you do not want OUR services. As the owner of GOLD SEAL, it is extremely disturbing to see such a report filed, especially since I personally made the return phone calls to no avail. We are in business to serve our customers and make a living. As one can see from all the other reports, this type of treatment is unheard of for my customers. As such, if you wish to contact me, I have left my cell phone number on your voice mail again. I hope that we can work through this and that GOLD SEAL can provide you the same quality service that we have provided to our community for 80 years.
Beverly S.
10/2009
5.0
pest control
+ -1 more
They came out and were on time. They informed us that we did not have termites and explained how to also take care of mice issues we were having. I think they were very honest.
Description of Work: I called them to come out to check for termites.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PAUL B.
10/2009
5.0
pest control
+ -1 more
In the beginning I had a problem with getting my initial call returned. I filed a complaint with Angie's list. Within two days I received a call from the owner of the company, Mr Elia Levin. He explained to me that he was the owner of the company and that he could not afford to have even one dissatisfied customer. He insisted that he would make it right for me. Mr Levin told me that he would take care of the situation. He would do what ever needed to be done to solve my problem with the ants for no charge to me. He said that he would have his service manager contact me within two hours and set up an appointment time to treat my house. The service manager called and scheduled a time to do the work. The service technician, Mr. Mike Miller arrived on time and was clean,neat, and dressed in a company uniform. He was friendly, polite and answered all questions that I had concerning the ant problem. The owner of the company was true to his word and showed me that he truly cared about his customers. Mr Levin went out of his way to make me a happy customer.
Description of Work: The perimeter of the house was sprayed. The crawl space was sprayed. The baseboards were treated and the outside corner of the house that had an infestation of ants under the wood siding was sprayed.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dick & Karen R.
09/2009
5.0
pest control, animal removal
+ 0 more
Elia, sent out two guys, Josh & Josh who were great. The were polite, clean, efficent, they worked long and hard. It was kind of a nasty job and they were careful throughout it all & did the job well.
Description of Work: They did remdial work in our crawlspace after racoons were removed. They replaced the new installation and Visquine plastic. It was quite a mess that they fixed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
DAN D.
09/2009
5.0
pest control
+ -1 more
The pest control company did a very good job. They were very efficient. They explained exactly what they were going to do and how long it would take for the stuff to take effect. They were the second company we had called and they were definitely not the cheapest. The quality of work was good. They were responsive, punctual, and professional.
Description of Work: Gold Seal Termite & Pest Control came out and did the treatment for pests.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Janel B.
09/2009
5.0
pest control
+ -1 more
We just bought the house, and we had ants all over the kitchen. I had sprayed before, and they would just come back avoiding the areas I sprayed. I called, and they came out the next day. He was very professional, the whole process took maybe 15 minutes, and I haven't seen an ant since.
Description of Work: Sprayed around the floor and cabinets, in the garage, and around the outside
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Jennifer S.
09/2009
5.0
pest control
+ -1 more
When I called this company the lady had me talk to Phil - as he was the expert when it came to my problem. We live in a very wooded lot and have lots and lots of spiders!!! He was upfront and honest with me telling me that spiders are going to come back - and instead of spending $175 with them to spray there were lots of home remedies I could do to help my problem that were more preventative. Phil gave me a ton of information on what I could do around the outside and inside of the house -- he was very knowledgeable in this topic. He let me know if we have less spiders we will most likely get more bugs (since spiders eat the bugs) -- so if our bugs get bad I will definitely use this company to spray. I was very impressed with Phil and appreciated his willingness to help me over the phone.
Description of Work: I called in to make an appointment for pest control service because we have a lot of spiders.
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Service Categories
Pest Control,
Animal Removal,
Insulation
FAQ
Presto-X Pest Control is currently rated 4.8 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Presto-X Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Presto-X Pest Control does not offer free project estimates.
Yes, Presto-X Pest Control offers eco-friendly accreditations.
No, Presto-X Pest Control does not offer a senior discount.
Yes, Presto-X Pest Control offers emergency services.