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Presto-X Pest Control

Pest Control, Animal Removal, Insulation

About us

Gold Seal Termite & Pest Control Co. has proudly provided prompt, courteous, professional services throughout the Midwest for four generations. When you choose us, expect us to do it right — at the right price and with the least amount of hassle! We have been providing this kind of service for 80 years and are available 24 hours a day! Cost is determined by the job. Multi-year Super Service Award Winner. Local family owned & operated. Additional phone numbers - (317) 251-7378, (317) 885-7378.

Business highlights

Emergency Services Offered


Services we don't offer

Ask For Details.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,164 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
9%
3
3%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 501-525 of 1164 reviews

Katrina M.
06/2012
5.0
pest control
  + -1 more
Gold seal Termite and Pest Control Company provided great service! My business was important to them and they proved that by acting promptly and professionally. My initial call after purchasing an Angie's list big deal was not as smooth as I would have liked. Unfortunately my call was not returned. I asked Angie's list to return my money and they did. Promptly the President of the company called me and asked how he could get my business back? With price negotiations done he sent one of his best representatives to inspect and determine the right treatment for my home. This inspection was educational about the lives of termites and the products to treat for them. The inspection also revealed a true need to treat my home and garage for active termites. The representative was thorough, knowledgeable and courtious. The treatment of the Termidor product was done by a courteous and knowledgeable technician. And he was on time. As a home owner I know it is important to protect my investment and the equity in my home. For me that means identifying potential problems and correcting them quickly. Thank you Gold Seal for peace of mind.
Description of Work: Product used to treat for termites: Termidor S.C., 275 gal 0.06%.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$600

BRUCE G.
05/2012
5.0
pest control
  + -1 more
They did very nice job overall. The price was very good. The worker was prompt, punctual, and courteous.
Description of Work: They treated both inside and outside our home for ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Noelle W.
05/2012
1.0
pest control
  + -1 more
Called Gold Seal to come out to take care of carpenter bees and ants. While discussing the issue with them over the phone they recommended that I spray not only my shed (which the bees were attacking) but also my house if there was wood on it. I agreed even though it was an added charge. In addition, I was having ants appear in my upstairs master bedroom and downstairs kitchen. I signed up for their try-annual service for spraying the house. But the problem is no one told me they'd also spray the inside of the home, so when they came out to my house to spray for the ants and bees, I was at work... After the initial spray on April 5th, I continued having issues and well, they even got worse. I called again and they told me to wait 2 weeks to see if it was still an issue. I waited and kept using home defense spray in my bedroom and other parts of my home to combat the ants. Also, the bees kept attacking my shed. I called again and they came back out and they sprayed inside the home, which was a surprise to me since I didn't know that was originally included in the service, and lay granules down around the house. They sprayed something inside the holes the carpenter bees were making on the shed. None of that worked. I did some research on the granules and apparently you're supposed to go over them with water to activate them. They didn't do that. I continued fighting the bees who thank goodness don't have stingers but kept swooping at my head every time I went into my backyard... Kept fighting the ants that were appearing in my bedroom. Nothing was working. In late April I painted the master bedroom. We removed all the electrical socket covers off the wall and found an entire ant colony living inside my wall. It was like a horror movie how they all came running out and went everywhere. Thank goodness we had cleared out the room already. It took 3 hours and almost a full container of home defense spray to kill that entire colony. Also that same weekend, I discovered that the carpenter bees had started drilling into the house! I called Goal Seal for the 3rd time to come out and fix this mess. Their "spray guy" came later in the week and sprayed all around the house for bees. I found it very interesting when he was done that he said he was the only spray guy and he had NEVER been to my house! So that tells me all this time I had paid for a service that was never rendered. He confirmed that there were carpenter bee holes on the 2nd story of the house. I called again on May 12th because I started having ants in my bedroom again, but they said they couldn't make it out until 5 days later. I went away for the weekend and came back to ants all over my bedroom... I'd had enough. I went to Lowes and bought liquid ant traps, granules, and other chemicals and took care of the problem myself. I called and cancelled my latest appointment with Gold Seal and I don't want to deal with their awful service anymore. I cannot believe I let this go on for over a month and paid over $200 for this service. I feel like I never got the service I initially paid for and now I have holes in my house. I DO NOT recommend Gold Seal.
Description of Work: Had issues with carpenter bees and ants in my kitchen and 2nd floor master bedroom. Called Gold Seal to help with the issues.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

$228

Response from Presto-X Pest Control
AND THE STORY GOES ON...On May 18, 2012, when the customer called to cancel the service, I, Elia Levin, the owner of Gold Seal, immeditately called this customer in order to understand her situation and make things right. When the customer answered her phone, I asked if this was a good time to talk about her issues and was told that she was at work and and would call me back. When I did not hear back, I again called the customer again, on Saturday, May 19, 2012 in the morning and left another message. When I arrived at my office, I was notified via email that a new report was listed on Angie's List. To my surprise, it was a report from this customer. Had I been able to talk with the customer, and understood all that was written in the report, I could have clarified some items and corrected some misunderstandings, and overall made things right. First, carpenter bees are constantly flying around (just like any other flying insect) looking for a place to make their "nests" The carpenter bee drills a hole, generally in unfinished wood, about the size of a dime and then make a right angle turn to create a nest and lay eggs. When carpenter bees are hovering around a structure, and before they make a nest, the idea is is apply a repellent spray to try to prevent the bees from making their nests. A vast majority of time, this treatment is very successful. Unfortunately, from the report, some of the bees actually did make the holes and these need to be treated individually. As with any other pest treatment, we generally ask the customer to wait approximately 12 - 14 days for the treatment to be completely effective so as not to "over apply" pesticides. In the case where additional treatment is deemed necessary, this would be performed at no additional costs. Whenever you hire a professional, please do not also apply over the counter, store bought materials since in many situations, interferes with the effectiveness of the product applied by the professional. Had this customer called sooner, we would have been more that happy to return sooner than the recommended 12-14 day wait period. For clarification, there is a BIG difference between "granules" and "granular baits". Indeed, granules generally need moisture to activate them, but GRANULAR BAITS do NOT NEED MOISTURE. They simply need to be ingested by the insect. Granules, when watered, become a treated chemical "zone" that affects insects as they travel though it. Granular baits, are simply scattered around the foundation to be found and EATEN by the ants! These baits are far superior to simple granules.. Our technicians are NOT "spray guys". Each of our technicians is carefully trained and have passed rigorous tests to be able to apply pesticides. In addition, any one of our techs is capable and trained to provide the services for which you did, receive. GOLD SEAL services 1000's of customers each month and if I receive 3- 5 complaints each month, that is a lot! Not bad by those percentages, but still awful for those 3 - 5 customers that I need to "make things right". I would encourage all disgruntled customers to always ask to speak with the General Manager or Owner when they are not satisfied with the results the service. Most of us only want to do whatever it takes to make the customer happy. If you should read this response, I would encourage you to return my call. I will be happy to not only fix your pest problems, but refund your money as well. We are a company tthat thrives on providing SUPERIOR CUSTOMER SERVICE, as is evidenced by the vast majority of other Angie's List reports and take these complaints from all customers, Angie's List or otherwise, very seriously.

PAULA P.
05/2012
5.0
pest control, animal removal
  + 0 more
Josh turner was the technician. I called when the business opened and left a message. He returned my call in a half hour and said he would be at my home in (3) hours, which he was. He was courteous and his work was effective. He gave alot of explanation of what he was doing and why. He cleaned up after himself properly.
Description of Work: He took out a momma racoon and two babies out of my attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

Laurel F.
05/2012
5.0
pest control
  + -1 more
Called to get quotes for Sentricon application- Gold Seal was $100 cheaper for initial treatment and $100 cheaper per year for continued treatment/surveillance. I spoke with Phil yesterday and Mark came today. The treatment was finished within 20 minutes. They were punctual and professional.
Description of Work: Sentricon termite treatment (for evidence of old termites, no active infestation).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

Mike O.
05/2012
5.0
pest control
  + -1 more
.He was very professional. He didn't do anything that wasn't necessary. He was mindful of the fact that we have a dog and kids. They also left the bait traps and told us if we caught anything they would come right back out and pick it up.
Description of Work: .We use Gold Seal Termite & Pest Control Co for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

TINA S.
04/2012
5.0
animal removal
  + -1 more
Although it was only a mouse, Josh was great at taking care of the issue, which I originally thought was something larger than a mouse. While he was in the attic, he spotted an area where daylight was coming through, which he took care of by fixing the flashing. On a second trip, he baited the attic to deter more mice from coming in and staying.
Description of Work: Removed mouse that had gotten trapped in a squirrel trap in attic (left from a previous issue, different company) which had kept me awake a couple of nights in a row trying to get out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$135

Joe K.
04/2012
1.0
pest control
  + -1 more
I waited 24 hours and after not getting a return call, I called to check and see what the issue might be. I was told that the Termite Manager would call and that they were busy. One week later I called another company for an inspection since Gold Seal never called me back.
Description of Work: I called to set up a visit for an inspection for poosible termite damage/presence. After my information was taken I was told that the Termite Manager would get in touch with me to set up a visit.

Rating CategoryRating out of 5
responsiveness
1.0


James H.
04/2012
5.0
pest control
  + -1 more
Went very well, He showed up when scheduled. Was courteous, informative, thorough and very professional.
Description of Work: They did a detailed inspection including the crawl space, treated the whole inside and out side of my house. Guaranteed it for a year, come out as many times as needed, and will still be out again this Summer and Fall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

ALAN & JANET S.
04/2012
5.0
pest control
  + -1 more
They were very good. They got most of the nest but not all of it because they are very hard to treat. They came back and didn't charge anything. They were very prompt, competent, and easy to deal with.
Description of Work: I hired them to remove an underground bees nest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

PRAMOD K.
04/2012
4.0
pest control
  + -1 more
They were okay. It took them like 15 minutes. I was expecting more than what they did. I could’ve done it myself.
Description of Work: They came out and did an extermination that I purchased through a Big Deal.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

jared D.
04/2012
5.0
pest control
  + -1 more
Smooth, quick service and technicians are clean and professional.
Description of Work: Again, another great year of ant removal. Great service and company. Will be using again next year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

BARBARA H.
04/2012
5.0
pest control
  + -1 more
Arrived for initial diagnosis. Explained in detail the work that was to be done. Left brochures and a written estimate of the work to be performed on the initial visit. After hiring them the service techician returned to complete the work. Very thorough and completed the work on time. Very courteous with each contact made.
Description of Work: Located main area of termite colonization. Arrived on time and was courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

June C.
04/2012
5.0
pest control
  + -1 more
We are pleased with their work. The overall experience is excellent. They are punctual, responsive, and professional. The price is good. The quality of work is excellent. I will continue to use this provider.
Description of Work: They were here to check the termite stations.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ramona D.
04/2012
5.0
pest control
  + -1 more
I haven't seen any bugs since they were here. They were very professional and they came out when they said they would.
Description of Work: I had a Big Deal for this service. They sprayed around the outside of the house for pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy A.
04/2012
5.0
pest control
  + -1 more
I was very pleased. I had a coupon for outside treatment, and they gave me the same coupon price for the inside treatment as well. It was a good deal.
Description of Work: They did inside and outside pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MARY ANN N.
04/2012
5.0
pest control
  + -1 more
They did a fine job and the price was very, very reasonable. I would use them again.
Description of Work: I used Gold Seal Termite & Pest Control for pest control both inside the house and outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Chad R.
04/2012
5.0
pest control
  + -1 more
I have some buddies that work for them. I would absolutely use them again.
Description of Work: I use Gold Seal Termite & Pest Control for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob S.
04/2012
5.0
pest control
  + -1 more
From talking with Phil early in the morning to when Fred arrived later that afternoon I have to say I was totally impressed with their service and this company. Phil was great describing what he thought was going on and worked hard to get someone out the same day. When Fred arrived I showed him the spot the bees were going in and out of... and then he also took a walk around the property to make sure there were no other areas of concern. He found a few developing wasps nest and took care of those as well. The whole process was very professional. I am sold on this company! Great job!
Description of Work: I had a red bumble bee nest near my front patio. The bees were using a weeper hole on the bottom side of my garage. Fred came out and took care of that along with some wasp nests I didn't even notice around the exterior of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Lorraine D.
04/2012
5.0
pest control
  + -1 more
We got three treatments from them. They were prompt. They scheduled the appointment right away. Service was good. Hopefully the treatment works. We haven't had any problems since they came.
Description of Work: They do pest control for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Sara S.
03/2012
4.0
pest control
  + -1 more
They were professional and on time.
Description of Work: They laid traps for a mouse.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mary B.
03/2012
5.0
pest control, animal removal
  + 0 more
(see above) Everything went very well and the whole process of removing the bird from between our two walls took less than an hour. We were happy they were able to remove the bird safely and take it from our premises as well. I would recommend this company highly for a job well done, a reasonable price (including Angie's List discount) and prompt, professional service.
Description of Work: We had a strange situation of having an animal of unknown origin caught between two of our interior walls and making loud and distressing noises. I called several companies recommended by Angie's List and this one was able to respond most promptly. We had arranged for them to arrive at 3 p.m. and they phoned then to let us know they were on the way. They were courteous and professional. What was needed was for them to cut a small hole in our drywall to determine the type of animal and from there, they used a large pole with a hook on it to extract a very lively but unhurt sparrow. They requested a shoebox and pliers from us, which surprised me a little, but they got the job done and removed the bird to release elsewhere. We were very pleased with the outcome. The bird was lodged between two bedroom walls and would have been a real problem if it had remained. In addition, the two employees of Gold Seal walked the whole perimeter of our house outside and showed us where birds and other animals might be sneaking in. They also recommended tree-trimming in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

BETH D.
03/2012
5.0
pest control
  + -1 more
They were good. They came and did their job. I didn’t have to worry about anything. They were neither cheap nor expensive; they were average.
Description of Work: I used Gold Seal Termite & Pest Control Co sometime last spring in April or May for extermination around the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DENISE A.
03/2012
5.0
pest control
  + -1 more
They are very responsive and quick to get an appointment. They spray inside the home and always let us know to keep our pets away from 24 hours after the spray.
Description of Work: Gold Seal Termite & Pest Control sprays our home for general pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JACKIE S.
01/2012
2.0
pest control
  + -1 more
They sprayed the house for ants and put mouse bait throughout the house, all of which was fine. However, I specifically asked them to check in the garage, too, which they claim to have done. However, I later learned from a different (and better) exterminator (Reliable Pest Control) that my garage was overrun with mice, who were feeding on some some grass seed that had spilled on the garage floor and had been there a long time. Gold Seal said absolutely nothing about the horrible mouse problem in the garage, they just put a few bait stations out, which of course did nothing to solve the problem. This was a problem that was not obvious to me, but which should have been obvious to any externminator that was paying attention. I will not use Gold Seal again.
Description of Work: mouse and ant extermination

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$200

Response from Presto-X Pest Control
I'm so sorry about your experience with GOLD SEAL. This report is the 1st time we have heard about your disappointment. Unfortunately, this is 3 months AFTER our service!! I certainly wish you would have called us sooner if you were having a continuing mice problem, since our services are warrantied and your satisfaction is guaranteed! I can only assume you were happy with the ant control we performed for you. As you must have recognized as you read other reviews, this is not "normal" for GOLD SEAL services. We strive to provide prompt, courteous, professional services at fair prices to all of our clientel. Is it possible that the bird seed, etc occurred between the time we serviced your home and the date of your service by another provider and your report 3 months later? With the ongoing warmer weather pattern we had until the cold snap this past week, there has been an unusual amount of mice activity, especially in the center township area where you live. After reviewing your account, the cost for our services to you in October was $125.00 which still remains unpaid. As such, I am happy to credit your account. We certainly do not want to be paid for any work performed that we haven't "earned". In the future, I would suggest that you contact the original company, especialy a pest control company, whose success of service depends on so many factors, including weather, structural deficiencies, etc to pick up any loose ends left behind.

Contact information

5701 Fortune Cir S, Indianapolis, IN 46241

http://www.goldsealpest.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal,
Insulation

FAQ

Presto-X Pest Control is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Presto-X Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Presto-X Pest Control does not offer free project estimates.
Yes, Presto-X Pest Control offers eco-friendly accreditations.
No, Presto-X Pest Control does not offer a senior discount.
Yes, Presto-X Pest Control offers emergency services.
Yes, Presto-X Pest Control offers warranties.
Ask For Details.

Contact information

5701 Fortune Cir S, Indianapolis, IN 46241

http://www.goldsealpest.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM