Gold Seal Termite & Pest Control Co. has proudly provided prompt, courteous, professional services throughout the Midwest for four generations. When you choose us, expect us to do it right — at the right price and with the least amount of hassle! We have been providing this kind of service for 80 years and are available 24 hours a day! Cost is determined by the job. Multi-year Super Service Award Winner. Local family owned & operated. Additional phone numbers - (317) 251-7378, (317) 885-7378.
They were professional and the spiders disappeared. That's all that mattered to me, so job well done!
Description of Work: Provided pest protection.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Michael N.
12/2014
5.0
pest control, animal removal
 + 0 more
i have no complaints whatsoever. they worked with me on the time, came out multiple times to reset bait stations, and were very responsive to my email inquiries. i have since recommended them to other family/friends.
Description of Work: treated the inside/outside of my house for chipmunks and mice
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Michael C.
12/2014
5.0
pest control
 + -1 more
I called them again for a more recent visit because they are good.
Description of Work: I just bought this house, and I had some ants so Gold Seal came and did both the interior and exterior treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Michael C.
12/2014
5.0
pest control
 + -1 more
They have been very good, and I used them twice. They were prompt, reasonably priced, efficient, and I have not seen any ants inside the house. They were all along the same price.
Description of Work: I have used Gold Seal. I was taking this tree down, and it was ant infested, so I didn't want the ants to take up residence in my garage or house, so they did a peripheral around the house and garage as well as my neighbor's adjoining fence and property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Jennifer S.
12/2014
3.0
pest control
 + -1 more
I called to schedule an appointment to have our home inspected for termites -- they were quick to respond and get us scheduled and the person who assisted in that was friendly. The inspector showed up on time, however, he spent less than 15 minutes at our home and barely looked around. He told us we didn't have a termite problem and that it wasn't even the right season for termites to be present . The inspection was so quick and he only looked at a portion of the exterior of our home, that I felt it wasn't thorough enough to make a decision on if we really had an issue or not. The man was friendly, I just wish more time would have been spent actually inspecting our home.
Description of Work: We had a termite inspection on the exterior of our home.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Response from Presto-X Pest Control
When we arrived to perform the free termite inspection, the husband answered the door and said Mrs. was in the shower and took us to the spot that was in question on the exterior of the home. When we checked the spot we explained that it was not termites but a moisture issue. We offered to come in and take a look inside but was told that it was not necessary since that was the only problem that they were concerned about. Also since it was cold out that day we told him that they should call back in the spring and that we could do a better exterior inspection if the weather was warm. This is based on the biology and behavior of termites. We also informed him of the Angie's List Deal (preventative termite and pest control) but would need to inspect the interior of the residence to make sure it would qualify for the termite part of the deal. He said that sounded good, We actually had no dealings with the wife on the inspection, just setting up the appointment. My initial contact was an email directly from the customer.
Mary Ellen M.
12/2014
4.0
animal removal
 + -1 more
Every once in a while I have a visitor though. The guy did a couple of stupid things like once he jumped off my roof and I mentioned that to the office person and she said she would speak with him. There were a couple of hiccups but they made it right. The front desk person was wonderful. They did want to make everything right.
Description of Work: I had squirrels in the attic so they tried out different things. They put traps out but they never caught anything. They used heavier screens as defense to my crawl space which we think the squirrels were getting in through and that took care of 90% of the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Faye O.
12/2014
5.0
pest control, animal removal
 + 0 more
This time Midwest Wildlife, instead of poisoning the moles, set traps. The company personnel returned 1-2 times to check traps, but traps remained in place on the four properties throughout October and November. After repeated calls to Gold Seal with no response from Midwest Wiildlife, I asked that traps be removed and monies refunded. I would like to emphasize that Brandy, the scheduling person at Gold Seal, contacted Midwest Wildfile several times for us (we four neighbors) in October and November; she also was told several times that workers would be out to remove traps, but nothing was done. Midwest Wildlife has consistently ignored requests for refund of monies . Finally I called Gold Seal on 12/8/14 and told Brandy that I would be submitting a review to Angies' List which detailed the lack of service by Midwest Wildlife. On the morning of 12/9/14, Midwest Wildlife came to remove traps,and placed poison in runs. Their employee, Josh, said that he would return on 3-4 weeks to again assess for presence of moles. I would suggest in the future that anyone dealing with Gold Seal for mole removal specify to Brandy that ONLY Josh perfornm the work. Both Heather and Travis have consistently lied to both Gold Seal and myself.
Description of Work: Please note that this review is directed toward Midwest Wildlife, a subcontractor for Gold Seal Pest. We had used Gold Seal last fall and were very pleased with the service. This time, Midwest Wildlife responded to our call to Gold Seal for removal of moles. Three additional neighbors were also plagued by an invasion of moles, which we communicated to Gold Seal Pest, when requesting a group discount.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
punctuality
3.0
$250
Linda E.
12/2014
5.0
pest control
 + -1 more
After looking on Angie's List for a company to address an ant problem we had, we went with Gold Seal. There was a coupon through Angie's list for it (sorry I don't remember the amt. we paid). We were having a lot of small ants coming into the house so they sprayed the exterior, crawl space, garage, and around base boards throughout the house. Their policy provided follow up treatments as needed which we did once. The chemical they used also worked on spiders, etc. and was pet friendly (although we had to keep our dogs away until the chemical dried). The gentleman was there promptly, calling when he was on his way. I would recommend them and use them again.
Description of Work: Gold Seal sprayed and place traps for small ant problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Libby T.
11/2014
5.0
pest control
 + -1 more
Phil was incredibly helpful. When we initially spoke on the phone, he shared lots of valuable tips - more than just describing what specific insects/bugs look like. When we found a different bug a few days later, he scheduled a convenient time for us to come check it out. All in all, he was responsive and professional, and never made us feel uncomfortable asking for help. He said that's what he was there for!
Description of Work: Phil initially spoke with us over the phone, then came to our home to determine whether or not the insect we had 'scooped up' was a termite or not.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Douglas S.
11/2014
5.0
pest control
 + -1 more
We had no insect problems this year. Either we got lucky, or the provider did a good job. Last year, we had an on going battle with insects in our kitchen and around our patio. The provider was very professional in all the aspects of a home owner - service provider relationship. I was particularly pleased that they did not attempt to up-sell me into a big contract for pest control. I will contact them again next spring, or sooner if the need arises.
Description of Work: The provider applied preventative treatment for insect (ants) around patio and in kitchen area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Kevin H.
10/2014
5.0
pest control
 + -1 more
Excellent, I am very pleased with the service and the tech was wonderful. I would use them again.
Description of Work: Spray for bugs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Vicki P.
10/2014
5.0
pest control
 + -1 more
Great, we have had no bugs.
Description of Work: Administered bug treatment around the outside of our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Aaron M.
10/2014
2.0
pest control
 + -1 more
They came out and did the job, but I wouldn’t recommend them. There were still ants in the house after they did the treatment.
Description of Work: I purchased a deal for $75 for ant & pest control service.
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
$75
Response from Presto-X Pest Control
We are so sorry that you have had such a negative experience with us. I have reviewed your account and didn't find any further communications nor follow-up service requests. I really wish you had contacted us immediately after your service while the event was fresh and we could have made it right for you. As an Angie's List Multi-Year Super Service Award winner, and as the vast majority of reports will attest, Gold Seal STRIVES to provide SUPERIOR service and value!! However, it's never too late to make things right! Please contact me, Greg Johns if you would like to discuss this further. We look forward to serving you!
DAN L.
10/2014
5.0
pest control
 + -1 more
This service was provided promptly as promised. They seemed to be thorough in their work.
Description of Work: Provider placed termite repellent system around house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Michael D.
10/2014
5.0
pest control
 + -1 more
Called Gold Seal on Monday as I found suspect wood beams in the roof that looked to have some possible insect damage. Appointment was made for Thursday. Mark came by and looked over the roof area and provided good information about the type of insects that can cause wood damage and confirmed that there was no insect damage in the roof as the suspect beams were most likely that way on contruction or caused by water damage in the past. No charge for the appointment or inspection.
Description of Work: Inspected roof area for bug damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William M.
09/2014
5.0
pest control
 + -1 more
There seems to be no problem. We used them for our main house and some of our rental properties. They did a good job. They went out and scheduled an appointment. They were there on time. I feel the price was a little high.
Description of Work: For pest control, we used Gold Seal. They sprayed about 1500 sq.ft. inside and outside and the bugs went away. We never actually have it done with our rental property and our renters said they were noticing ants and spiders.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Dwuan W.
09/2014
5.0
pest control
 + -1 more
He was respectful and informative. We also got good results.
Description of Work: A gentleman came out to my home and sprayed for bugs. He explained their company's solution, how it works, and ways to reduce pest occurrences.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOYCE S.
09/2014
1.0
pest control
 + -1 more
The company has never called or emailed me to let me know how the measuring went. I don't know exactly how they would work up an estimate without actually seeing the inside of the house and the crawlspace but I'm not the professional. I won't contact them again because they were supposed to contact me so I will be having other companies give me estimates.
Description of Work: I emailed the company on Wednesday, September 17 to schedule an estimate for termite removal. They called me and said they would go by the house to measure it and call me or send me an email with the estimate by Thursday afternoon.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
JAN D.
09/2014
5.0
pest control
 + -1 more
I gave them a B for responsiveness and punctuality because I had expected them the day before and no one came, even though I called when no one showed up. The next day I emailed and called again asking about when and I was given the same time frame as the day before. This time someone did make it. He explained what I had, what he was going to do and what I should expect as well as how long I should watch for the bees to be gone. Also if they weren't gone to call and he would come out again. He took care of my problem in a very professional manner. Definitely would use them again.
Description of Work: Sprayed for bees in the wall of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$162
Cindy H.
09/2014
5.0
pest control, animal removal
 + 0 more
Stoped the little critters in their tracks, nothing moving anywhere. Package includes three additional treatments (seasonally).
Description of Work: Treated exterior of house for carpenter ants and crawling insects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
VINCE M.
09/2014
5.0
pest control
 + -1 more
Gold Seal scheduled an appointment to treat our house and arrived on time. I asked them not to treat indoors, and they respected that decision. The ants returned in a week. Maybe due to wet weather, but Gold Seal was more than happy to return and treat again. We still had a few ants, so Gold Seal returned a third time at no extra charge to treat and did it with a SMILE! They were always courteous and professional. Not only would I use them again, Gold Seal is the FIRST company I call and recommend!
Description of Work: treated exterior of our house for ants
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kyle W.
09/2014
5.0
pest control
 + -1 more
They were able to confirm that it was not poisonous and posed no threat to us. We would definitely use Gold Seal in the future for pest control needs.
Description of Work: Gold Seal was able to help me identify a huge spider that I found on my back patio. I was concerned about it being dangerous to my son and dog as I had seen a few of them outside.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chris C.
09/2014
5.0
pest control
 + -1 more
It was an Angie's List Big Deal that I purchased. It went very well. They arrived when they said they would and performed the service. The work was good. It did what it was supposed to do and kept the bugs out of the house. I did not spend more.
Description of Work: They did an outside perimeter treatment to prevent bugs from coming into the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Dave D.
09/2014
1.0
pest control
 + -1 more
was insisting that they will Apparently there is only a 30 dayGold Seal rep came and applied their material for ant and spider control outside. I was made to understand that treatment attracts the insects and then kills them. No doubt it attracted all the spiders in the property and from the neibourhood but did not kill any spiders with the result that we cannot walk outside getting without spider bites. Apparently there is only a 30 days warranty which I was not made to to understand....may be it is there in small letters in their terms. I am told normally it would take more than 30 days to attract the spiders and kill them, then what is the meaning of the warranty. The supervisor I spoke with was insisting that any problems after 30 days is not their responsibility. I had been using a different pest control company for years, but decided to try Gold Seal because of the AngiesList promotion. I will never use them agian.
Description of Work: Outside pest control application
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$89
Response from Presto-X Pest Control
I personally tried to call you immediately after your phone call and you have not returned my call. I am not sure what you expected but there is no such thing as any pesticide that will attract spiders You explained to my service manager that you were giving the treatment a chance to work. I'm not sure why you would wait over two months to call if it didn't work from the very beginning. The big deal that you purchased is an exceptionally good deal and has worked exceptionally well for the vast majority of customers. Of course we do you offer services that have 30 6090 and even 365 day warranties. We certainly wish to satisfy all of our customers needs. However it is necessary for our customers to communicate with us promptly if there is any dissatisfaction. It is also important for all customers to read the big deal details so that they know before they purchase exactly what they are in fact purchasing. If you wish to discuss this matter further I am happy to do so. You are welcome to contact me, Elia Levin, to further discuss your options.
Doug K.
09/2014
5.0
pest control
 + -1 more
I wish these reminders would go away...
Description of Work: It was a long time ago. So long...
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal,
Insulation
FAQ
Presto-X Pest Control is currently rated 4.8 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Presto-X Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Presto-X Pest Control does not offer free project estimates.
Yes, Presto-X Pest Control offers eco-friendly accreditations.
No, Presto-X Pest Control does not offer a senior discount.
Yes, Presto-X Pest Control offers emergency services.