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PHD Carpet & Janitorial Services, Inc.

Carpet Cleaning, Floor Cleaning and Waxing, House Cleaning,

About us

Family locally owned & operated. Additional DBAs - PHD Carpet Cleaning and Janitorial Services, PHD Carpet Cleaning, Professional Heavy Duty Carpet Cleaning and Janitorial Services. Award winning.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Carpet repair, protection, restoration and cleaning, buffing floors, steam, air duct, upholstery, dryer vent & ceramic tile and grout cleaning, stain removal, water damage restoration, scrub & re coat.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.9122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 51-75 of 122 reviews

Lucy P.
07/2011
4.0
They called me back within minutes, but the noise was so bad on their end that a second call was warranted. The first step went well; I asked them to call each time before coming. Second time, he did not call. We were here, but didn't get the service, which cost us extra. Third time after I called and asked if he was coming. He called. Cleaning went well, but not impressed with ability to follow instructions.
Description of Work: Water damage on a small area where air conditioning had spilled and then dogs pottied on it. PHD dried out the wood and cleaned the area.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$342

Nancy J.
07/2011
5.0
carpet cleaners
  + -1 more
They were very puntual, polite, and did a great job. My carpets have never looked so clean. In fact, I had a friend visit and she asked me if we had gotten new carpet.
Description of Work: They cleaned the carpets in 2 bedrooms, an office, a diining room and a living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$203

Sharon M.
07/2011
5.0
carpet cleaners
  + -1 more
They were very polite and professional. They came in and got it done quick. They did a really good job.
Description of Work: They did carpet cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Morgan S.
06/2011
5.0
carpet cleaners
  + -1 more
They did a great job! They arrived on time and gave me the estimated cost after looking over all of the stains on the carpets. It took them less than an hour to complete the job, and the carpets look SO much better. I would definitely recommend them and use them in the future.
Description of Work: I had the carpets of 2 rooms, 2 staircases, and 1 hallway cleaned. There were also some pet stains that were taken care of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192.95

CHARLES & DORIS O.
06/2011
5.0
carpet cleaners
  + -1 more
PHD did a great job cleaning our carpet. We will use them again.
Description of Work: Brian from PHD cleaned our great room and bedroom carpet. He did a great job. Although our carpet was much cleaner, an odor lingered after the cleaning. I let the carpet dry completely, and then called PHD. The company’s owner, Ernie Crabtree, came out to inspect the carpet. We came to the conclusion that the cleaning aggravated an old pet accident. Ernie applied a de-odorizer which made a huge difference. The bottom line: We are very impressed with PHD’s service and products. John & Krista

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157.95

John and Alice P.
05/2011
5.0
carpet cleaners
  + -1 more
This year we had used a product on a pet stain that bleached out an area of the carpet. They were able to re-dye the area on the spot with an excellent result. We find their prices a bit higher than the norm, but are very satisfied with the results. the quality of their work is worth the extra money. They are very professional and friendly. They are very prompt, both in setting up appointments and arriving on time. I am very impressed with the fact that drying time on the carpets is acccurately predicted. We recommend them to friends.
Description of Work: I forget the dates that this company cleaned carpets for us, the 2011 date is approximate. . We have used them three times in the past three years. In 2008, they cleaned a rental unit that had some pet stains on the carpet and it looked like new. We subsequently had them clean the carpet in our newly purchased 10 year old house. There were some areas they could not remedy, but were very clear about that prior to starting and gave a good explanation as to why It was not possible to make those areas much better. In fact, they did look better, just not perfect. We had them come back this year and they again did a very good job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Richard H.
03/2011
5.0
carpet cleaners, carpet installation
  + 0 more
They put pads underneath everything. They did a great job. They were friendly. They came on time, were very efficient and seemed to know what they were doing. Everything looks relatively new. We were planning to put in new carpets but we decided not to. They were great. We would rate them highly and would use them again in the future if necessary.
Description of Work: We used PHD Carpet Cleaning to clean carpets in three or four rooms, and they stretched one of the carpets out too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

BILL O.
03/2011
5.0
carpet cleaners
  + -1 more
There were some pretty bad stains but they were very good at what they did and were able to get the stains out. They explained everything well and I was very happy with them.
Description of Work: They cleaned the carpet in my whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sabrina F.
03/2011
5.0
carpet cleaners
  + -1 more
Very well from start to finish. Two workers arrived promptly and on time to provide a free estimate. When I asked when they could do the work, they said it could either be right at that time or later. Since I was quite satisfied with their estimate and professionalism up to that point I hired them to do it right then. I appreciated their helpfulness in answering my questions and concerns about pet stains. I also very much appreciated their willingness to move furniture. They worked quickly and efficiently and I was pleased with the results.The price included Scotch Guard treatment.
Description of Work: They cleaned the carpeting in my living room, dining room, and family room on my first floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

KAREN H.
02/2011
5.0
carpet cleaners
  + -1 more
It went great, from the time I scheduled the appointment until the time they left. When I scheduled the appointment Stacy was very friendly and professional. They arrived a little earlier than scheduled which worked out perfect. They came in got right to work and before I knew it I had fresh clean carpets. GREAT JOB!
Description of Work: They cleaned the carpets in my, family room, dining room, downstaird bedroom and the steps going up stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Theresa P.
02/2011
5.0
floor cleaning
  + -1 more
The estimate was for $6500 for stripping and waxing. The estimate was for getting the church floor back into shape. The work has not been scheduled. They were very professional and very courteous. I was expecting them to give me a hard time as the church had a woman as a trustee. They did not do that. They walked through the entire church and measured every room and hallway. They were there for an hour or so. They made suggestions what needed to be done. They gave me an estimate a week later. They broke it down into sections. They were very flexible. They came out even before I had reached the church. I would consider using them in the future.
Description of Work: PHD Carpet Cleaning gave me an estimate, a month ago.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

PAUL H.
02/2011
5.0
carpet cleaners
  + -1 more
My carpet has been down for twelve years and was dirty. "professional heavy duty" got 99% of the stains out. I was verry impressed.
Description of Work: Technicians were very friendly and professional. They called me 15 min before the apointed time, saying that they might be a little late. But they made it on time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187.95

bryan C.
02/2011
5.0
carpet cleaners
  + -1 more
Professional Heavy Duty Carpet Cleaning did a really good job. They were on time and professional.
Description of Work: Professional Heavy Duty Carpet Cleaning cleaned the carpets in the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

JOHN K.
02/2011
5.0
carpet cleaners
  + -1 more
They did a good job. They were great. They were very professional and polite. They had to move some furniture as well. They explained to me as to what they were going to do. We had an elderly dog which had to be put to sleep as well. They did a wonderful job. They were very competent. They were very prompt and pleasant. They were very accurate in their quote. They were very responsive. They came within two or three days of me calling me and they were right on time. I definitely will use them again in the future.
Description of Work: We used PHD Carpet Cleaning for carpet cleaning in May. They cleaned the carpet in the whole house except the kitchen. They cleaned the carpet in three bedrooms and a large living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

JAN & ROD H.
12/2010
5.0
carpet cleaners
  + -1 more
They are very professional, thorough, detail oriented, they have quality individuals who come to your house, and they did very good work. They also very reasonably priced as well.
Description of Work: They cleaned our carpets for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Patricia H.
12/2010
5.0
carpet cleaners
  + -1 more
Arrived within their timeframe. The guy that did the cleaning did a great job. He explained the spot treatment service very well and did a great job getting out stains with normal cleaning. I have old carpet that I plan to replace next spring so I didn't want to spend extra money on spot treating. He finished in a timely manner and when it dried it looked great!
Description of Work: Had great room, stairs, traffic areas and bathroom carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147.95

Melanie S.
10/2010
5.0
carpet cleaners
  + -1 more
I called for an estimate and scheduled a cleaning for two rooms and a stairway. Before they came I realized I had the walk area of a third room that needed cleaning and I didn't want to move a lot of furniture. When the men arrived I asked if I could alter the plan for the same money. He said yes. They had arrived a few minutes before the scheduled two hour interval and got right to work. They worked well as a team and really gave a good cleaning to the bad areas. A 37 year old carpet perked right up, surprising both the man and me. I had already moved my furniture to the perimeters of the room or out so they didn't have to move any. I am pleased with the result. The only drawback was that the carpet did not dry in the 6-8 hours that they told me. I could walk on some of it the next morning, but some of the carpet took three days to be completely dry way down. I did use my air conditioner, dehumidifier and fans. Perhaps they stayed wet because of the extra work to clean them.
Description of Work: Walk areas of carpet were cleaned in three separate rooms and 12 stairs were cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Patti M.
09/2010
5.0
carpet cleaners
  + -1 more
Exceptional service. PHD picked up my areas rugs one week before in-house cleaning, and delivered the clean rugs as promised. Carpets (one room, one hall, 12 stairs) were cleaned - my carpet was saved!. Dryer vent cleaned. Upholstery cleaned as expected. Job was exactly the estimate.
Description of Work: Area rugs cleaned, carpet cleaned, upholstery cleaned (couch and loveseat), dryer vent cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Jonclair G.
09/2010
5.0
carpet cleaners
  + -1 more
John and Chris called 30 minutes before they arrived as we had requested. They were professional and courteous. They explained the process they would use to clean our carpet and finished promptly and left our carpets nice and clean. Thank you!
Description of Work: Cleaning of carpet in LR, DR, Master BR, three additional BRs, stairs and hallway. Scotchguard was applied in all these areas along with several small stain removals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Beth L.
09/2010
5.0
oriental rug cleaning
  + -1 more
They were very understanding about the problem and did not make me feel bad for having really icky carpets. (Very sick cat) They took them back to the shop and cleaned and cleaned and cleaned them. I just know that they went beyond the call of duty and cleaned them more than once. I appreciated the great effort they took with assuring that the carpets were in good shape when they returned them. They were beautiful when they were returned.
Description of Work: Clean 2 Oriental Carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

KAREN R.
08/2010
5.0
carpet cleaners
  + -1 more
Please see above. They did an excellent job.
Description of Work: Cleaned my living room and hallway. I thought that I would need to replace my carpet ASAP. I would have to wait about 6 months before I could do that. I contacted Angie's List and got their name. We made the appointment that day for 8/19/10. When they arrived they looked at carpet and quoted me the same price as over the phone (69.95). He did tell me about the high traffic areas could be cleaned better if I added a extra cleaner. The total cost would be $88.95. I told him to go ahead. I was absolutely amazed how clean they got my carpet. Both of the technicians were pleasant and seemed to be interested in making sure that I was satisfied. I would highly recommend them. The only thing was that I would suggest that they call in the morning to confirm appointment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89.95

Valeria C.
07/2010
5.0
carpet cleaners
  + -1 more
Steven was very punctual and was professional. He was very polite and explained why some parts of carpet did not look as clean. (It was not due to his cleaning, but the type of carpet.)
Description of Work: The carpets look very good. I had thought that furniture like chairs would be moved, but overall I was very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147.95

Ann H.
06/2010
5.0
carpet cleaners
  + -1 more
He removed almost all of the discoloration. He originally told me that it would cost about $60, but he said that since he wasn't able to get the whole stain up, he would only charge me $35. I was very impressed with their level of customer service. I will use them again for any carpet cleaning or spot removal needs that I have.
Description of Work: I had 2 small spots from a Lysol can with Chlorox that discolored the carpet. He came in on short notice and said he would do his best to remove as much as possible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Ann H.
05/2010
5.0
carpet cleaners
  + -1 more
Well done, on time, and efficient.
Description of Work: Prompt, efficient, courteous service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

JOHN K.
05/2010
5.0
carpet cleaners
  + -1 more
Good response to phone inquiry and punctual and professional service was evident and appreciated.
Description of Work: Carpet cleaning; two bedrooms, hallway, den and living room with protectant as well as stretched loosened carpet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

30 S Main St, Indianapolis, IN 46227

www.phdcarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
House Cleaning,
Carpet Sales and Installation,
Dryer Vent Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Window Cleaning,
Water & Smoke Damage

FAQ

PHD Carpet & Janitorial Services, Inc. is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Saturday: Closed

PHD Carpet & Janitorial Services, Inc. accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, PHD Carpet & Janitorial Services, Inc. offers free project estimates.
No, PHD Carpet & Janitorial Services, Inc. does not offer eco-friendly accreditations.
No, PHD Carpet & Janitorial Services, Inc. does not offer a senior discount.
Yes, PHD Carpet & Janitorial Services, Inc. offers emergency services.
No, PHD Carpet & Janitorial Services, Inc. does not offer warranties.
PHD Carpet & Janitorial Services, Inc. offers the following services: Carpet repair, protection, restoration and cleaning, buffing floors, steam, air duct, upholstery, dryer vent & ceramic tile and grout cleaning, stain removal, water damage restoration, scrub & re coat.

Contact information

30 S Main St, Indianapolis, IN 46227

www.phdcarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed