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PHD Carpet & Janitorial Services, Inc.

Carpet Cleaning, Floor Cleaning and Waxing, House Cleaning,

About us

Family locally owned & operated. Additional DBAs - PHD Carpet Cleaning and Janitorial Services, PHD Carpet Cleaning, Professional Heavy Duty Carpet Cleaning and Janitorial Services. Award winning.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Carpet repair, protection, restoration and cleaning, buffing floors, steam, air duct, upholstery, dryer vent & ceramic tile and grout cleaning, stain removal, water damage restoration, scrub & re coat.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.9122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 122 reviews

Jenny F.
07/2016
5.0
carpet cleaners
  + -1 more
The young man who did the work was very professional and polite, and did a fantastic job. It took longer than they had anticipated, but he insisted on doing a thorough job, and worked through two nights. Our teachers are absolutely thrilled with the floors!
Description of Work: They cleaned the carpets and rugs, and stripped and waxed the tile floors in twelve classrooms at our preschool. The owner came out several days after I called to give us an estimate. They were very busy, but they managed to fit us in to meet a deadline for the start of the school year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

SHARON G.
12/2015
3.0
carpet cleaners
  + -1 more
They were okay. It wasn't bad. The rugs took longer to get back than what they told me. The technician was just fine. It was okay. It wasn't the greatest but it wasn't the worst either.
Description of Work: They did the carpet cleaning. I have carpeting on my bedroom and they cleaned that. I had area rugs that they rolled up and took with them. They cleaned them and brought them back.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

DEANNA S.
08/2015
5.0
carpet cleaners
  + -1 more
I would say that they are very knowledgeable, courteous and did a great job and showed up on time.
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from PHD Carpet & Janitorial Services, Inc.
Thank you! We look forward to seeing you again!

David S.
07/2015
4.0
carpet cleaners, house cleaning
  + 0 more
It went well. The only problem is that we have two dogs and the stairwell leading upstairs still had a dog smell after the carpet dried. There is a door at the top of the landing closing off the upstairs room and the pet smell seemed to remain at the top of the stairs.
Description of Work: Cleaned 4 rooms, a staircase and landing.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Lucretia S.
03/2015
5.0
carpet cleaners
  + -1 more
I was able to schedule the carpet cleaning at a convenient time for me. The technicians arrived on time and did a great job. The price was reasonable and I will definitely use again.
Description of Work: Cleaned carpet in 3 rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83

John M.
12/2014
5.0
carpet cleaners
  + -1 more
The techs are well vetted and courteous. 100% professional and able to spot stains I did not even notice. I felt that no corners were cut. The owner Ernie and his office ladies are also top notch!
Description of Work: Cleaned the walk-ways of 3 rooms and couches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Janet K.
06/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
PHD's technician arrived on time. We walked through the facility to review what needed to be done and detail any problem areas. He was professional and polite. He did a great job removing the old wax, which was thickly layered and difficult to remove. He did the entire job in one day. My clients were thrilled with the way the floors looked! I will definitely contact PHD for my other clients!
Description of Work: PHD removed/stripped old wax from floors and refinished with 3 coats of wax.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

Jerry R.
06/2014
4.0
carpet cleaners
  + -1 more
He moved furniture and everything and did an excellent job.
Description of Work: I've used PHD Carpet & Janitorial Service Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Deborah B.
06/2014
5.0
carpet cleaners
  + -1 more
I have had PHD come several times over the past few years. They are very good at what they do. They are prompt, polite, and all hard workers. They have cleaned everything from furniture to stairways and their work is top notch. You get more than your moneys worth.
Description of Work: cleaned a suede sofa and love seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Simon M.
06/2014
5.0
carpet cleaners
  + -1 more
We were very happy. The technician was friendly and courteous and made sure he was careful around our furnishings. They were late, but did call ahead to tell us they would be.
Description of Work: Cleaned most of the carpeting in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$159

CHERYL .
02/2014
5.0
carpet cleaners
  + -1 more
it went very well, the carpets looked and smelled great! they got out the pet stains and i was very happy! i will hire them again.
Description of Work: cleaned my carpets and i had pet stains they treated for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Diana V.
01/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
My experience has gone very well. I have used this company for about 4 years now. The staff is professional and friendly while visiting. Their pricing is reasonable and I would highly recommend this company to others.
Description of Work: They came to clean the carpets and remove pet stains, as well as clean my 16 steps and strip and reseal the tile of my kitchen floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Mary R.
10/2013
5.0
carpet cleaners
  + -1 more
Great! The technician was efficient, friendly and did a fine job.
Description of Work: Three bedrooms and one hallway carpets cleaned with extra attention to the hall and stain removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

DEANNA A.
09/2013
5.0
carpet cleaners
  + -1 more
It went great! They were able to squeeze us in last minute with short notice. They sent out 1 technician first thing in the morning. He was right on time, did his cleaning, and moved on to the next job. I have used them multiple times now and have been happy with their service thus far! I would recommend them.
Description of Work: They cleaned the carpet in three rooms of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenda H.
09/2013
4.0
carpet cleaners
  + -1 more
We had some serious stains, especially where a cat had many accidents. Immediately after the cleaning, everything looked great. However, after a few days old stains began reappearing. I didn't call John to return because I think some stains are permanent. I thought his estimate for carpet restretching and cut/paste a damaged patch was fair.
Description of Work: Cleaned LR, DR, FR, hall, MBR, MBa traffic area carpeting as well as stairway carpeting.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

jane H.
06/2013
5.0
carpet cleaners
  + -1 more
I was thrilled with the results!
Description of Work: Cleaned all carpets and repaired. They were kind , professional and prompt! They worked miracles!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

BRAD & KAREN J.
06/2013
5.0
carpet cleaners
  + -1 more
Rick arrived on time and went to work. He was done in 1 horu and 15 minutes. The carpet looks great. He spot-cleaned a few areas before cleaning. I like PHD the best because they are reliable and do not try to sell you carpet sanitizer, protectants, etc. They do not move the furniture but this allows them to do more carpet, one tech, at a cheaper price and you don't have to move all the items on top of furniture for them to clean.
Description of Work: Cleaned 5 rooms (traffic areas)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

BRAD & KAREN J.
05/2013
5.0
carpet cleaners
  + -1 more
They made a special trip to clean up a stain from our dog after the whole carpet had just been cleaned. It took a special stain inhibitor process to get it out. The carpet looked like new afterwards. They didn't charge me the whole trip charge and were great!
Description of Work: Cleaned up a stain from our dog after they had just cleaned the carpets within a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Craig T.
05/2013
5.0
carpet cleaners
  + -1 more
The job was completed in the time frame that the tech had stated the carpet was as clean as brand new carpet and the pet stains where completely gone and have not returned, folks I can not go on enough about the professionalism and quality work we received from this company removing these pet stains saved us the cost of replacing this carpet which was our next option I would highly recommend this company for any kind of cleaning or flood restoration you might have I am so impressed with the results we received that they will have my business for ever.
Description of Work: When The PHD Van showed up 5 minutes early the truck was logoed and the tech was in a uniform with an ID Badge we did a full walk through the house and he explained what he was going to do we had some pet stains in the carpet in the game room over a year old the tech said he would try to remove them but made no guarantees he also explained that if the pet stains did not come out completely there be no charge for the removal process, this gentleman was very professional and well groomed, He did not try to sale more than I asked for and was kind and courteous,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Lynette C.
05/2013
5.0
carpet cleaners
  + -1 more
Everything with well. They stood behind their word.
Description of Work: Cleaned all carpet in the house. They went over difficult spots to make sure they would disappear. They were quite professional in completing the job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

MICHAEL S.
04/2013
5.0
carpet cleaners
  + -1 more
Talked to Alicia at PHD and they said they would have a tech sent out soon. The previous night we had torrential rains and widespread flooding thoughout the area. Keith from PHD called and said he was on his way within an hour of the call I originally placed. Keith arrived and surveyed the problem as well as tested thoroughly for water in the carpet and padding. He left to go get additional equipment to resolve the problem correctly as it encompassed a large area. Upon return, Keith worked his magic for 4 hard working hours. He was extemely pleasant and explained the process well. Upon completion, he set up multiple commercial fans to dry the carpeting and pad. In addition, he set up a huge dehumidifier to extract any moisture. There were other things Keith did to complete the process the correct way. I was extremely impressed with the PHD and their professionalism and excellent staff. I will use them again in the future.
Description of Work: Lower level water soaked carpeting in various rooms around foundation walls apprximately 6-8 feet inside

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

SUE S.
03/2013
5.0
carpet cleaners, upholstery cleaning, air duct cleaning
  + 1 more
This job went very well. They had two men working on my house for a large part of the day. They had some equipment problems but they got the job done.
Description of Work: I called them to clean my carpets, upholstery, and air ducts after a recent construction job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Ron J.
02/2013
5.0
carpet cleaners
  + -1 more
They have always done a professional job. Keep up the good work!
Description of Work: PHD has done my business and my home several times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Shirley O.
01/2013
5.0
dryer vent cleaning
  + -1 more
Was prompt--service man called to tell us exactly when he would be at our house. Our dryer has an exceptionally long vent hose; he cleaned as well as possible from inside, then had to finish from outside. Made sure it was working properly before leaving. He was friendly and professional. The price was as quoted and was reasonable We would certainly call this company for other services, too.
Description of Work: Cleaned dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Melissa M.
12/2012
5.0
carpet cleaners
  + -1 more
John, showed up on time, was very friendly, told me what he was going to do and started right in. John, worked his magic on our carpets and they came out "Great"!! This is the second time I have used this company and they are Top Notch!!
Description of Work: They cleaned 5 rooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Contact information

30 S Main St, Indianapolis, IN 46227

www.phdcarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
House Cleaning,
Carpet Sales and Installation,
Dryer Vent Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Window Cleaning,
Water & Smoke Damage

FAQ

PHD Carpet & Janitorial Services, Inc. is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Saturday: Closed

PHD Carpet & Janitorial Services, Inc. accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, PHD Carpet & Janitorial Services, Inc. offers free project estimates.
No, PHD Carpet & Janitorial Services, Inc. does not offer eco-friendly accreditations.
No, PHD Carpet & Janitorial Services, Inc. does not offer a senior discount.
Yes, PHD Carpet & Janitorial Services, Inc. offers emergency services.
No, PHD Carpet & Janitorial Services, Inc. does not offer warranties.
PHD Carpet & Janitorial Services, Inc. offers the following services: Carpet repair, protection, restoration and cleaning, buffing floors, steam, air duct, upholstery, dryer vent & ceramic tile and grout cleaning, stain removal, water damage restoration, scrub & re coat.

Contact information

30 S Main St, Indianapolis, IN 46227

www.phdcarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed