Orkin Pest Control

They were very good about giving me information. She spent about 2 hours really looking and going over everything with me. Ive had trouble with another exterminator, and she helped me understand the system I was using. She gave me some other options for treatment.

Confirmation call was made to ensure appointment was still good for us. Arrived on time and removed shoes prior to working throughout the house. Professional presentation and interaction. Results have been positive.

Very good. Everything was efficient and went as expected.

Greg is bright, engaging, and listens to your concerns about weird bugs you are noticing around and in the house. The technician is very courteous, they show up when they say they will and call in advance to let you know they are coming. I would highly recommend them, their techs are very professional. He will actually explain what the bug is and what they are spraying, otherwise they educate you if you ask.

They came out the first time and treated out home. We did have to have them out again 2 weeks later because the ants were still there. They treated with a different chemical the second time. The ants haven't been back since. They still come out every other month to spray. They will also come out between regular visits at no extra cost to you. I have scheduled one of these visits and they were able to get me scheduled for the next day. I am very pleased with their services.

We have been Orkin customers for over five years. They give us good results. Whenever we have not been satisfied (i.e. see live bugs), which does not happen too often, they send a technician out immediately and retreat our house at no charge. They do an excellent job of scheduling the treatments to fit our schedule and back their work 100%.

Repairman was on time and did excellent job. We were quoted no more than $125 and no less than $115. With a coupon discount of $25 final cost was $90. I would have did the work myself but the builders had nailed the housing of the original fan to the stud and I didnt have the tools to get the fan down. We were very pleased with the work and with the cleanup afterwards. We would not hesitate to call the company again.

It was OK service. It remains to be seen if they will come back. They said it would last a lifetime.

Basically our experience was good. We felt the prices were a bit high and felt that we should get a better advance pay price. Paying in advance only saved $8/visit. The treatments were very effective in keeping all typical insects under control. For the two years we were with the company, we requested and got the same technician for every visit. We work outside of the home and need to have after hour appointments. The technician we requested was willing to work with us to get the job done. He was punctual and called if he was going to be late or could come early. Recently we stopped using Orkin because they moved our technician out of our territory without so much of a phone call and must have forbidden the technician from contacting us because we have never heard from him. The new technician had a problem with coming after hours. We gave him two times, and he showed up while we were not at home and only did the exterior treatment. We finally became fed up and stopped our contract.

The person who came out said he was new and could not determine whether the bees were honey bees, which required a bee keeper to remove, or some other kind of bee. He killed one and took it back with him so someone else could identify it. He said he would call me later that day or the next day to let me know. He never called. I also showed him several spots where something had been eating wood on the siding of the house. He said he had no idea what would cause that. He was nice, but the only thing he was capable of doing was to mention that Orkin offered a regular spray service (which I dont need). I called another company that confirmed the bees were bumble bees, sprayed and killed them, and identified the wood damage as caused by squirrels.

They came through, sprayed, and set bait. The worker explained the whole process and was very polite. He was also very kind to my 5 year old that wanted to know everything. I have not seen an ant since. There were also thousands of dead ants on the driveway in the following days.

COST IS 376 PER YEAR. THEY ARE CONSISTENTLY MISSING A LOT OF THE TRAPS. IN FOUR YEARS OF WORKING WITH THEM, WE HAVE HAD SOME GOOD EXPERIENCES, BUT IT JUST HASNT BEEN CONSISTENT.

THE REGULAR PERSON IS VERY PERSONABLE AND TIMELY.

OVERALL I WOULD RATE MY EXPERIENCE AS EXCELLENT.

WEVE USED 9 YEARS AND WERE HAPPY WITH THEIR SERVICE.

I FORGOT THE COST. WE HAD THEM FOR SPIDERS BEFORE.

WE HAD A PROBLEM WITH BEE, THEY WERE PERSISTENT. THEY CAME OUT REPETITIVELY UNTIL THE PROBLEM WAS SOLVED. LONNY, OUR SERVICE MAN IS ALWAYS COURTEOUS AND PROFESSIONAL.

I TOLD ORKIN THE BEES WERE IN THE GUTTERS. SERVICEMAN CAME ON TIME, BUT HAD NO LADDER ON HIS TRUCK. HE WAS NOT ALLOWED TO USE MY LADDER AND WAS NOT PREPARED TO DO THE WORK. I TOLD HIM I WILL HIRE SOMEONE ELSE.

BOTH MARK AND MICHAEL FROM ORKIN WERE VERY HELPFUL, COURTEOUS AND WELL-INFORMED. ORKIN IS A LITTLE MORE EXPENSIVE THAN SOME OF THE OTHER COMPANIES THAT GAVE US QUOTES, BUT WE FELT THAT THE SERVICE AND QUALITY WERE MUCH BETTER AND WERE WORTH THE EXTRA COST. WE WOULD DEFINITELY RECOMMEND THEM TO OTHERS ESPECIALLY DUE TO THE GREAT CUSTOMER SERVICE WE RECEIVED.

IVE USED ORKIN FOR SEVERAL YEARS AND AM COMPLETELY HAPPY WITH THEIR SERVICE. THE SAME TECHNICIAN COMES EVERY MONTH SO ITS NICE TO HAVE CONSISTENCY. HE ALSO REMEMBERS PROBLEMS IVE HAD IN THE PAST AND ASKS ABOUT THEM. WHENEVER I NEED EXTRA SERVICE (MICE IN ATTIC, ANTS IN KITCHEN, ETC.), I MIGHT HAVE TO WAIT A COUPLE DAYS BEFORE THEY CAN COME BUT THE PROBLEM IS ALWAYS TAKEN CARE OF UNTIL IM SATISFIED.

RITA CAME OUT AND SHOWED ME WHAT SHE WAS CHECKING. EDUCATED ME ABOUT VENTS AROUND MY HOUSE AND WHEN TO OPEN AND CLOSE THEM. SHE IS AN 18 YR EMPLOYEE. JAMES, A 15-YR EMPLOYEE, CAME OUT AND INSTALLED VENTS AND TOOK CARE OF MOISTURE PROBLEMS, PUT SCREENS BEHIND VENTS THAT WERE BUILT INTO CONCRETE (ORIGINALS HAD TORN BECAUSE OF CHIPMUNKS), AND HE RECONNECTED MY DRYER VENT. I CANT SAY ENOUGH GOOD THINGS ABOUT THE COMPANY AND THE FACT THAT THEY HAVE LONG TERM EMPLOYEES SPEAKS FOR ITSELF.

PRICE WAS REASONABLE. THEY WERE PLEASANT TO DEAL WITH.

WE HAVE HAD THIS SAME ORKIN CO. SERVICING OUR HOME FOR SEVERAL YEARS. THEY MAKE EXTRA SERVICE CALLS AT NO EXTRA CHARGE. THOUGH SERVICE TECH PERSONNEL HAVE CHANGED OVER THE YEARS, WE HAVE ALWAYS BEEN PLEASED WITH ATTITUDE, CONDUCT AND SERVICE OF EACH ONE. RECENTLY ORKIN MADE A WELCOME ADJUSTMENT TO OUR CONTRACT CHARGES. -WOULD DEFINITELY RECOMMEND

VENTS OPEN AND CLOSE ON THEIR OWN, DEPENDS ON SEASON. THERE IS A LIFETIME GUARANTEE. SALESMAN AND INSTALLER WERE VERY PATIENT AND PROFESSIONAL. WOULD NOT HESITATE TO USE THEM AGAIN.

THE SALES GUY WAS GOOD, BUT THE STUFF HE TOLD US - WE EXPERIENCED THE OPPOSITE. THEY DIDNT TAKE CARE OF THE ANT PROBLEM AT ALL.