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Mac's Septic Service

Septic Systems, Plumbing, Drain Cleaning,

About us

Mac's Septic Service

Business highlights

47 years of trusted experience

Services we offer

Plumbing-Drain & Sewer Cleaning,Septic Tanks & Systems

Services we don't offer

Plumbing.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0263 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 76-100 of 263 reviews

CRAIG B.
04/2011
5.0
septic tank
  + -1 more
Within a couple of hours of making the call they were out and had the tank pumped. Very cordial to deal with over the phone. Just gave directions to the house, they did their job with no issues. Stellar job.
Description of Work: pumped septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Matt B.
04/2011
5.0
septic tank
  + -1 more
Called on Monday and arranged appointment for Wednesday AM. Called to let us know they were on their way. Arrived promptly and happily discussed the workings of septic systems as they dug up the lid and pumped out the tank.
Description of Work: They came out and pumped our septic tank. This required first finding the tank and then uncovering the lid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Diane S.
04/2011
5.0
septic tank
  + -1 more
I called Mac's after seeing good reviews on Angie's list. They came out within the time period specified and pumped 1000 gallons from my tank (which is about a 1200-1500 gallon tank). The tank was not full, he said, and so he could not see charging me extra to pump the full tank. The technician said that everything looked good and based on my household, suggested I have the tank pumped about every 5 years. I dont know if the price was good or not because I did not get estimates from other service providers. I also dont know if the quality was good because I was not having any issues. Based on the professionalism and courtesy of the technician and the fact that he did not charge me to do work he did not think I needed, I would use Mac's Septic again.
Description of Work: Mac's pumped my septic tank as a matter of routine maintenance.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

MIKE & DONNA W.
04/2011
5.0
septic tank
  + -1 more
We had used them before, so we contacted them for work again. They responded within an hour. They do quick, efficient work.
Description of Work: They pumped out a flooded septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Laura S.
04/2011
5.0
septic tank
  + -1 more
Called in the morning and they were here by 2:00 pm. I think their pricing is fair....there are a couple of others on Angies List with good ratings and their price looks a little lower but Mac's has always been able to come the same day which is nice.
Description of Work: emptied a 1200 gallon septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

ANDREA M.
03/2011
5.0
septic tank
  + -1 more
Called Macs for a routine cleaning of the septic system. I requested, but did not expect, same day service. They were able to schedule my service within several hours!! The two servicemen were professional and friendly. They also offered some friendly advice on house plumbing. This is the second time we've used Macs and I highly recommend them!
Description of Work: Routine maintenance on septic system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Andrew T.
03/2011
5.0
septic tank
  + -1 more
They came out quickly and gave me a lower price than what others did quote me. When they arrived and inspected the tank visually, they said it did not need cleaned but I went ahead and told them to do it anyway. I appreciated their honesty and they did a good job. They did clean up well too.
Description of Work: They cleaned and did a visual for our septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

CATHY B.
03/2011
5.0
septic tank
  + -1 more
They were here on time, worked in the rain and were very professional and courteous. We had actually canceled our first appointment and thought our problem had taken care of itself. Next day we knew it really needed some attention. After our call back to them they came the same time they were previously scheduled, during a very busy time for them, due to all the rain in area. I would not hesitate to recommend Mac's Septic to others.
Description of Work: Mac's was recommended to us by our plumber and Angie's List.. We had stopped up drains in our house and were unable to use water. They shoveled down to the opening of septic tank and drained the tank. Told us there is another potential problem we should watch. The amount paid included the digging, draining, and the cost to install a riser to bring the lid of septic tank up to ground level, thus eliminating digging in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

MATTHEW M.
02/2011
5.0
drain cleaning, septic tank
  + 0 more
Had a backed up septic and called Mac's as I've used them in the past and had a good experience with their service. They walked me through what to check and what to do to spare an emergency house call. It worked and they came the next morning to pump the septic. Excellent customer service and responsiveness.
Description of Work: Pump out septic

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James G.
02/2011
5.0
septic tank
  + -1 more
I used them because they were local and they had good ratings and reviews. They got the job done, they did it quickly, and they were courteous. It didn’t take them long and they did a good job. It was nice that they were on time and they got started right away. I didn’t compare their price with anyone but it was less than I was expecting.
Description of Work: Mac’s Septic Service drained my septic tank.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Jon H.
12/2010
5.0
septic tank
  + -1 more
We called two other companies first,but they were unresponsive. MAC's came out within an hour and quickly identified and cured the problem. They offered good advice on the care of the septic system and did not try to sell unneeded services. I would definitely use them again.
Description of Work: A blockage in the septic systems was idetified and corrected and the tank was cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Reva P.
11/2010
5.0
septic tank
  + -1 more
Because of needing a big truck to haul the gravel involved we needed to use my neighbors drive. He went over and explained it all to her and then left extra gravel in her drive to cover tire tracks. He was profesional and timely and we felt the price was good.
Description of Work: We had a damaged septic finger tile. He came up with a solution that would work with us and our yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

NEDRA S.
11/2010
5.0
plumbing, septic tank
  + 0 more
They are very good and very responsive. They really worked hard to get it in at the last minute before the weather got too bad to do the work. They did it in a very short amount of time. They were cheaper than other estimates. They didn't try to oversell me like some of the other companies.
Description of Work: I used Mac's Septic Service to redo my septic system. They did some septic work for me in the past and they put in a whole new septic system when I built my house. It included the tank, fingers and everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,400

GREG G.
11/2010
5.0
plumbing, septic tank
  + 0 more
They were okay. They were friendly, nice and did a good job.
Description of Work: Mac's Septic Service did some work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joyce E.
09/2010
5.0
septic tank
  + -1 more
They showed up when they said they would and did the job. This is the second time I've used them and I'll use them again.
Description of Work: Emptied septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

PATTY V.
08/2010
5.0
septic tank
  + -1 more
I received very responsive, prompt and courteous service. I had the day off to have some other repairs done and decided to see if I could have the septic tank drained as I was overdue to have that done. I called around 11:00 a.m. and asked if it were possible to have the work done today. Vicki said yes, and the driver would call about 25 minutes before arrival, which he did. He was pleasant, polite and professional. He told me at the start the tank was probably smaller than 1,000 gallons and he would know when it finished draining. The house was built in 1931 so it turned out that the tank was only about 200 gallons, so he gave me a discount from the regular rate charged to drain larger tanks. He confirmed that the system appeared to be working well, draining into the finger system as it should, which I was pleased to hear. I appreciated the fact that someone could come out the same day I called (within an hour and a half of my call) and had reasonable rates.
Description of Work: Had septic tank drained.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Jennifer H.
08/2010
5.0
septic tank
  + -1 more
I had used this company previously to locate and pump out my septic tank.
Description of Work: Pump out septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

BARBARA P.
07/2010
5.0
septic tank
  + -1 more
We had Mac's pump our septic tank. They were priced fairly and didn't charge to dig dirt from top of tank to locate access point. They were flexible with scheduling, great with communication, showed up on time, and were in and out quickly. Would definitely use again and recommend to friends and family. Sorry for not submitting a report sooner -- forgot about it until just now, but wanted to let people know we were very satisfied!
Description of Work: Pumped septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JOHN L.
07/2010
5.0
plumbing, septic tank
  + 0 more
They called right away and came out the next week. The price seemed reasonable. Their professionalism and quality of work seemed good and they cleaned up.
Description of Work: Mac’s Septic Service cleaned our 1,000 gallon septic tank last week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

KATHERINE E O.
07/2010
5.0
septic tank
  + -1 more
We thought they were quite reasonably priced. They were good about helping us out at short notice as well.
Description of Work: They pumped our septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SISTERS OF P.
06/2010
5.0
septic tank
  + -1 more
clean punctual let us know when something is wrong.
Description of Work: clean septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY R.
06/2010
5.0
plumbing, septic tank
  + 0 more
Their service cost me $200. The guy is always polite and courteous. He comes out on time, as promised. His truck smells, but it is okay. His price is fair. His quality of work is fantastic. We will use him in the future.
Description of Work: We use Mac’s Septic Service every two years. The last time they came out was a year ago. They pumped the septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jimmy A.
06/2010
5.0
septic tank
  + -1 more
They came out promptly. The worker was very professional. He dug down to the tank access, pumped the tank, and replaced the dirt neatly. There wasn't any damage to my yard. I'm very satisfied and I will call them with all of my septic needs.
Description of Work: pump septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JIM K.
06/2010
5.0
septic tank
  + -1 more
The were very responsive, came on time and did the job with no wasted time.
Description of Work: They performed a routine septic tank pump-out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Corey B.
05/2010
5.0
septic tank
  + -1 more
The job went as well as it could. They not only cleaned up the job siite; they also walked my drive to make sure they hadn't left any dirt on my drive. A very impressive company.
Description of Work: Mac's added a dosing tank to my septic system to improve it's performance. They performed the work on schedule and at the agreed to cost. They were very knowledgeable and professional in all aspects of the job. I would put them at the top of the list if I needed additional work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Contact information

5829 w. 10th st, Indianapolis, IN 46224

http://www.macssepticservice.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Septic Systems,
Plumbing,
Drain Cleaning,
Excavating,
Screen repair

FAQ

Mac's Septic Service is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Mac's Septic Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Mac's Septic Service offers free project estimates.
No, Mac's Septic Service does not offer eco-friendly accreditations.
No, Mac's Septic Service does not offer a senior discount.
No, Mac's Septic Service does not offer emergency services.
No, Mac's Septic Service does not offer warranties.
Mac's Septic Service offers the following services: Plumbing-Drain & Sewer Cleaning,Septic Tanks & Systems
Plumbing.

Contact information

5829 w. 10th st, Indianapolis, IN 46224

http://www.macssepticservice.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed