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Mac's Septic Service

Septic Systems, Plumbing, Drain Cleaning,

About us

Mac's Septic Service

Business highlights

47 years of trusted experience

Services we offer

Plumbing-Drain & Sewer Cleaning,Septic Tanks & Systems

Services we don't offer

Plumbing.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0263 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 51-75 of 263 reviews

Gordy P.
01/2013
5.0
septic tank
  + -1 more
This was the first time our septic tank has been serviced since we have owned the house. It was a pleasant experience. Starting from the time I called inquiring about their cost for servicing, to verifying what I needed to do to prepare for their visit, I was treated very professionally. When onsite the operator took the time to explain what was happening, how he was able to diagnose the condition of the system, and recommended how to care for it to keep it running properly. He also asked some questions regarding family size and usage to estimate the next service date. It was a pleasure to deal with this company. We will definitely be using them in a few years.
Description of Work: The operator opened the septic tank cover, drained, cleaned, and inspected the tank. He made recommendations to get a better fit on our tank lid and then proceeded to do them upon my agreement. I opted to dig access to the tank and refill the whole when complete. However; this service was available by the driver for an additional fee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

DANIEL S.
01/2013
5.0
septic tank
  + -1 more
They were very prompt and knew what they were talking about. They were profession an timely, and the price came out to very close to the quoted price.
Description of Work: I was having repeat issues with the septic tank. He took a look at the tank and found a big root clog. They dug a hole and replaced the piece of pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane M.
10/2012
5.0
septic tank
  + -1 more
Macs called about 1/2 hour before coming. When I originally made the appointment, the lady told me to expect them some time around 9:00 AM and they were right on time. The gentleman who came to the door was clean and neat and very professional. He introduced himself and the other two men on the truck. They got right to work and were finished in a little less than 1/2 hour and I think the cost for the service was very reasonable. I am completely satisfied with all aspects of the job.
Description of Work: We had Macs clean our septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Sean M.
08/2012
5.0
drain cleaning, septic tank
  + 0 more
Awoke to a basement in the process of flooding due to heavy rain. My thought was the drain to the septic tank was plugged with roots. Called a contractor to auger the drain and he said the septic tank was plugged so we dug up the lid of the tank. He then said it needed to be pumped and his company had a guy that did it. I couldnt get the pumper to make it out till the next day. Ended up calling Mac's after fining on angies list. Louie came out and looked over the situation and informed me the septic tank was fine and his estimation was the drain line was clogged with roots which is what I originally thought. We angered the drain line and all is working now. We determined that this problem was not going to get better so I had him quote me for replacing all of the drain lines from inside in the basement to the septic tank. The quoted price was more than fair and work should commence shortly. Overall was one of the best experiences with a contractor I have had. I will definitely recommend to anyone who needs a plumber.
Description of Work: Consultation on septic pumping/repair Problem was the drain from the house to the septic tank plugged with tree roots. Snaked drain to clear blockage. Had to work from the the vent on the roof. Discussed options and will have Mac's relumb drain lines from stack to septic tank. Best contractor I have ever hired!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Dennis B.
08/2012
5.0
septic tank
  + -1 more
They were on time as promised. Pumped the tank and I was provided an evaluation that the system appeared to be operating properly. After pumping the technicians had me flush the bowls to further ensure there were no problems. I was extremely impressed with the thoroughness Lou and Chris displayed in cleaning the hoses so as not to leave a trail of septic sludge (crap) in the yard. The price was the same as 3 years ago.
Description of Work: The septic tank was pumped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

SHELLY T.
06/2012
5.0
septic tank
  + -1 more
i called Mac's on a saturday afternoon and they returned the call within an hour to arrange service that Monday. they were great, very responsive and when we came home from work on monday our plumbing problems were solved. they also didn't make a big mess in the yard which we've had other services do. this is the second time we've used them and will definitely call again!
Description of Work: we were having problems with plumbing and realized it might be time to clean out the septic tank. we have a small tank and typically have to do this every 2-3 years

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Rebecca C.
06/2012
5.0
septic tank
  + -1 more
The service is good and I would definitely use them again.
Description of Work: They emptied our septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Kate Schneider K.
04/2012
5.0
septic tank
  + -1 more
Excellent next day service. Called prior to arriving. He was courteous and did an inspection of system. He made recommendations as to trees near tank and finger field. Very pleased and will recommend and use them again.
Description of Work: Cleaned septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Lisa B.
03/2012
5.0
septic tank
  + -1 more
I referenced Angie's List. Called Mac's Septic. Made an appointment for cleaning out the tank. Mike arrived and got right to business. He assessed the quality and life expectancy of the tank in addition to informing me on how to care for and when to have it cleaned again. Very nice experience.
Description of Work: Mike located and dug to find my septic tank lid. He was efficient, courteous and very informative. I recommend Mac's Septic Service to all. He emptied the septic tank with ease while giving me tips on maintenance and care for my system becaused I asked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Susan M.
02/2012
5.0
septic tank
  + -1 more
Called for septic tank pumping. Mike called before coming and was punctual and professional. Mike explained the process. After checking the system, it was determined the tank did not need to be pumped at this time. I really appreciated the professionalism and honesty. Would recommend Mac's and would definitely use again.
Description of Work: Septic tank pumping. Tank was located and opened, and covered up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Rick M.
02/2012
5.0
septic tank
  + -1 more
The guys did a great job very professional.
Description of Work: Mac's responded the same day I called. Did a great job also told me about the condition of the tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Seth E.
02/2012
5.0
septic tank
  + -1 more
I called to have Mac's pump my septic tank...an approx $350 service...but when Louis came out he checked my current system before pumping the septic tank. He found out that the reason my pump breaker had tripped was faulty wiring and he repaired it...he then made sure that it was working properly...it wasn't. So he took the next step and checked the pump switch, which was the real problem...after fixing to pump switch he made sure the tank was draining correctly. It was...YAY!!! I really appreciated his dedication to his profession, it is not just about getting the most money from the customer, it is about fixing the problem. I was very greatful to him for saving me $200 in the process.
Description of Work: Called them because my lower level toilets were not draining well...I had called another company to help but they were not very helpful. Mac's was great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Diane S.
01/2012
5.0
septic tank
  + -1 more
Mac's was very responsive and came out on time. The service man spoke with me after, describing what he did and that they did not detect any issues. I asked him, based on my household, how often he thought I should pump the tank to avoid issues and he provided his expert opinion. I honestly cannot recall how much I paid but I think it was between $200 and $300. I did not rate them on cost because I did not cost compare before calling them out, other than what I saw on Angie's list. I also did not rate them on quality of work because I am making the assumption they did what they said they did (ie, I did not inspect my septic tank to make sure!) :)
Description of Work: I called Mac's to come out and do a routine pumping of my septic tank after researching various companies on Angie's list for this service. I just purchased this house in 2010 and was not sure when the tank has last been pumped but my inspector suggested I do it within two years of buying the house.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

CYNTHIA S.
12/2011
5.0
drain cleaning, septic tank
  + 0 more
They gave me a statement with the overall health of our septic system. They called me back promptly. I was able to schedule them quickly. They were on time. I would recommend them.
Description of Work: I used Mac's Septic Service within the last two months to pump our septic system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Frank W.
12/2011
5.0
drain cleaning, septic tank
  + 0 more
They were fantastic. I had no idea where it was, but they located it and did a really good job.
Description of Work: I used the services of Mac's Septic Service over the summer. They pumped out my tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

NEDRA S.
11/2011
5.0
septic tank
  + -1 more
I had used them before and they were good. I was under a time crunch but they got in the septic system before winter really set in.
Description of Work: Mac's Septic Service put in the septic tank for my new house. It was a totally new system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

JENNIFER B.
11/2011
5.0
septic tank
  + -1 more
Mac's did a great job. Have used them in the past. I called and was able to get same day service from the company. The serviceman who came was knowledgeable and helpful. Told me that my tank was working well but my problem was more from roots being in the line coming out from the house as he could see them. As it had been 6 years since I had had the septic pumped I went ahead and had him pump the tank. Good experience and would definitely use Mac's again.
Description of Work: Mac's came and emptied my septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

BETH & CHARLES W.
10/2011
5.0
septic tank
  + -1 more
They did an outstanding job, where another company wanted to put in a lift station with a pump, Mac was able to do it by guaging the topography and how he ran it. Mac's way of doing things saved us lots of money. We have had no problems at all and it was a quick installation.
Description of Work: They installed a replacement of our finger system on our septic. They came back out 5 years later to check on the septic tank to make sure it was running properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,750

GARY O.
10/2011
5.0
septic tank
  + -1 more
They were very professional. I would use them again.
Description of Work: I used Mac's Septic Service to clean my septic tank.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MIKE B.
08/2011
5.0
septic tank
  + -1 more
On Friday morning, the driver called me in advance to insure he had the correct address, directions and to provide me with an accurate time when he would be there. The driver arrived when he indicated and was very friendly and professional. I am very pleased with this company.
Description of Work: I called Mac's Septic on a Tuesday to have them empty our septic tank. We setup a time for them to come out on Friday of that week same week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$282

Cyndia M.
06/2011
5.0
drain cleaning, septic tank
  + 0 more
We had our septic tank drained on 3/31/11 by MAC's and we had them come out again less than a month later. There had been heavy amounts of rain in April, so it just so happened that the same guy drained our tank again. We had never dealt with septic tanks before, so he gave us some tips on how to minimize water usage during heavy rainfall periods.
Description of Work: They drained our septic tank and gave us some advise on how to deal with heavy amounts of rain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Andrew E.
06/2011
5.0
septic tank
  + -1 more
I had a very satisfactory experience with them. They were very responsive. They came out the next or the day that I had booked them. They did the work. They were professional and quick. I would definitely recommend them. The price was reasonable for their services. I would definitely use their services again in the future.
Description of Work: I have used the services of Mac's Septic Service in May 2011. They pumped out my septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

MATT & CANDICE K.
05/2011
5.0
septic tank
  + -1 more
They were punctual and careful. They parked their truck in such a way that it did not get into our yard and were still able to reach the access. That was very nice. They were very nice. They did appreciate that there was no much waste as they had expected. They gave us good feedback. I rate them high overall and will continue using them in the future.
Description of Work: I used Mac’s Septic Service late last year to clean the septic tank. We have used them before and that is why we went with them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBIN F.
05/2011
5.0
septic tank
  + -1 more
I contacted Mac's on a Friday and they scheduled service for Monday morning. The provider was on time, efficient and professional. He also provided some information about the condition of our septic system and told me when we should have it serviced in the future. I will hire them again.
Description of Work: Mac's Septic pumped our septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

CATHY B.
05/2011
5.0
plumbing, drain cleaning, excavators, septic tank
  + 2 more
Their price was comparable to other companies. They came and checked and confirmed us that we need a plumber instead of them. They came promptly. We have had them before. I am very happy with what they do. I would use their service in the future too.
Description of Work: We thought we had a septic system problem, so we used Mac's Septic Service. I last used their service about three weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

5829 w. 10th st, Indianapolis, IN 46224

http://www.macssepticservice.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Septic Systems,
Plumbing,
Drain Cleaning,
Excavating,
Screen repair

FAQ

Mac's Septic Service is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Mac's Septic Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Mac's Septic Service offers free project estimates.
No, Mac's Septic Service does not offer eco-friendly accreditations.
No, Mac's Septic Service does not offer a senior discount.
No, Mac's Septic Service does not offer emergency services.
No, Mac's Septic Service does not offer warranties.
Mac's Septic Service offers the following services: Plumbing-Drain & Sewer Cleaning,Septic Tanks & Systems
Plumbing.

Contact information

5829 w. 10th st, Indianapolis, IN 46224

http://www.macssepticservice.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed