Mac's Septic Service

MACS SEPTIC WAS GREAT. THEY WERE EVEN ABLE TO GET TO ME THE SAME DAY I CALLED. I PUT THEM IN MY HOUSE MAINTENANCE SCHEDULE TO USE WHENEVER ITS TIME TO PUMP OUT MY SEPTIC.

THEY HAD TO CANCEL A COUPLE TIMES DUE TO THE WEATHER WHICH WASN'T THEIR FAULT. THEY WERE TERRIFIC, I WOULD HIGHLY RECOMMEND THEM.

VERY PUNCTUAL, GOT THE PROBLEM SOLVED IN A HURRY.

LOUIS KNOWS HIS 'STUFF'; VARIOUS OBSTACLES, SUCH AS THE GAS LINE IN THE FRONT YARD, WERE HANDLED EFFECTIVELY. THE END RESULT IS A SMOOTH, ALBEIT MUDDY, FRONT YARD THAT HAS ALL NEIGHBORS COMMENTING POSITIVELY.

TANK ALREADY HAS GROUND LEVEL CLEANOUT, SO NO DIGGING WAS REQUIRED. PRICE INCLUDED ADDITIONAL FEE FOR SATURDAY WORK, WEEKDAY CHARGE IS LOWER. HAVE HAD THIS DONE IN THE PAST BY SAME COMPANY.

HE KNEW WHAT HE WAS DOING, NICE GUY.

ON TIME. EXPLAINED PROCEDURE OF CLEANING SEPTIC TANK. SHOWED ME CONDITION BEFORE HE CLEANED. VERY SATISFIED. WOULD CALL AGAIN.

THEY WERE OUT THE SAME AFTERNOON! ONCE I CONTACTED THEM, THEY CALLED ME BACK TWO OR THREE TIMES TO LET ME KNOW HOW MUCH LONGER IT WAS GOING TO BE (A RARITY THESE DAYS). ONCE THEY ARRIVED, THEY TOLD US OF THE PROBLEM, GOT IT PUMPED OUT, AND PUT IN A RISER (WHICH IS PREVENTATIVE MEASURE). THEY HAVE A FLAT FEE AND WERE NOT PUSHY ABOUT PUMPING MORE OR SELLING US OTHER ITEMS. BY THE TIME THEY WERE DONE THE PUDDLE AND SMELL WERE BOTH GONE. THEY GAVE US SUGGESTIONS TO PREVENT FUTURE INCIDENTS.

I ONLY CALLED TWO PLACES AND MACS QUOTED ME THE LOWER PRICE BY $10. WHEN THEY GOT HERE THEY GAVE ME A BILL FOR $20 MORE THAN WHAT THEY QUOTED ME. I COMPLAINED ABOUT IT SO THEY TOOK $10 OFF. I CALLED THE GENTLEMAN BACK TO INQUIRE ABOUT THE HIGHER CHARGE AND HE SAID ORIGINALLY HE THOUGHT I LIVED IN MARION COUNTY AND THAT WAS WHY THE INITIAL QUOTE WAS LESS. HE QUOTED ME A PRICE AND I FELT HE SHOULD HAVE STUCK TO IT.

THE SERVICE MAN WAS NICE, TOLD US WHAT THE PROBLEM WAS. FIRST HE ASKED WHAT KIND OF TOILET PAPER WE WAS USING. CHARMIN TOILET PAPER DOES NOT BREAK DOWN IN SEPTIC TANK SYSTEMS. HAVE CHANGED OUR PAPER, SO WE WILL SEE IF HE IS RIGHT.

VERY IMPRESSED WITH QUICK RESPONSE OF SERVICE, REASONABLE PRICE AND EXPERTISE IN LOCATING A SEPTIC TANK. WE MOVED INTO OUR HOME ABOUT A YEAR AGO AND HAD NO CLUE WHERE THE TANK WAS. I COULDN`T BELIEVE HOW QUICKLY OUR SERVICE MAN UNEARTHED THE OPENING. DEFINITELY KNEW WHAT HE WAS DOING.

CAME SAME DAY WITHIN HOURS OF MY CALL; CALLED BEFORE THEY ARRIVED. NICE TO FIND A SERVICE WITH SUCH QUICK, PUNCTUAL RESPONSE!

THEY WERE VERY QUICK TO COME OUT AND GET THE JOB DONE. I WAS VERY HAPPY WITH THEIR WORK AND THEY DID A GOOD JOB.

GAVE GOOD ADVICE ON FUTURE MAINTENANCE, RECOMMENDED OTHER POSSIBLE REASONS FOR WHY I WAS HAVING FLUSHING PROBLEMS.

THEY CHARGED MORE $50 FOR SATURDAY SERVICE BUT IT WAS WELL WORTH IT! I CALLED SEVERAL OTHERS AND MACS IS THE ONLY CO TO EVEN RESPOND.

I CALLED AROUND AND MACS HAD THE BEST PRICE EVEN BEFORE THE AL DISCOUNT. THEY WERE ALSO VERY INFORMATIVE ABOUT THE SEPTIC LOCATION BECAUSE WE ARE BUILDING A DECK THIS WEEKEND.

CHARGE $30 EXTRA FOR SATURDAY SERVICE. GAVE ADVICE ON OTHER THINGS.

THE SERVICE MAN CALLED ME AT WORK AND REPORTED THAT WATER WAS RUNNING BACK INTO THE SEPTIC TANK FROM THE YARD AND THERE WOULD BE ADDITIONAL CHARGES IF I WANTED THE EXTRA WATER PUMPED OUT. I APPRECIATE THAT HE CALLED TO GIVE ME THE OPTION. THE YARD WAS IN GOOD CONDITION AND THERE WAS NO MESS.

IT WAS DUE TO THE EXPERIENCE OF THE TECHNICIANS THAT WHAT I HAD FEARED WAS GOING TO BE A MAJOR DIG UP OF MY YARD DID NOT OCCUR. THEY LOCATED SEPTIC TANK ACCESS BASED ON WHERE OUR DOGS HAD BEEN DIGGING.

VERY PROFESSIONAL. CALLED FIRST, AND SHOWED UP RIGHT ON TIME.

MAC''S WAS ABLE TO SCHEDULE AN APPOINTMENT WITHIN A FEW DAYS OF MY CALL AND WAS VERY PROMPT. THEY CALLED TO SAY THEY WERE EN ROUTE AND ARRIVED ON TIME.

GAVE GOOD INFORMATION AND HELPFUL SUGGESTIONS.

THE SERVICE REP ARRIVED WITHIN THE SPECIFIED TWO HOUR WINDOW AND THE COMPANY CALLED AHEAD TO LET ME KNOW HE WAS ON HIS WAY. COULDN''T ASK FOR MORE EFFICIENT SERVICE.

GREAT COMPANY! I CALLED ON A SATURDAY, THEY OFFERED TO COME OUT THAT DAY. BECAUSE WEEKEND PRICES ARE HIGHER, WE WAITED UNTIL MONDAY. THEY WERE HERE AND DONE BY 9 AM MONDAY MORNING. PUNCTUAL AND PROFESSIONAL. WOULD RECOMMEND STRONGLY.

WE NOTICED A PROBLEM WITH OUR DRAINS ON SUNDAY. WE CALLED MAC''S AND THEY TOLD US IT WOULD BE OK TO WAIT UNTIL MONDAY WHEN THE PRICES WERE CHEAPER. THEY ALSO TOLD US THAT THEY HAD A $5 OFF COUPON IN THE YELLOW PAGES. THEY CAME OUT PROMPTLY ON MONDAY AND PUMPED OUT OUR TANK. THE GENTLEMAN DOING THE WORK WAS VERY NICE, AND VERY HONEST AS HE TOLD ME HE COULD HAVE PUMPED OUT MORE (FOR MORE $), BUT PUMPING OUT THE MINIMUM SHOULD FIX THE PROBLEM. HE WAITED TO BE SURE THE PROBLEM WAS FIXED AFTER PUMPING (IT WAS). I WOULD HIGHLY RECOMMEND MAC''S.