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Mac's Septic Service

Septic Systems, Plumbing, Drain Cleaning,

About us

Mac's Septic Service

Business highlights

48 years of trusted experience

Services we offer

Plumbing-Drain & Sewer Cleaning,Septic Tanks & Systems

Services we don't offer

Plumbing.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0263 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 101-125 of 263 reviews

Trish G.
04/2010
5.0
septic tank
  + -1 more
I called Mac's and they were able to schedule an appt. the same week. They came at the end of the day-at the end of the time frame they gave me to be there but still within it. They were eager to answer questions about how often to get the tanks drained/pumped and about whether the 500 gallon tank needed it or not. They answered questions about the best way to use the garbage disposal. The septic tank was easily accessible from our driveway. They worked quickly and left no trace that they were there.
Description of Work: They pumped out our 1200 gallon septic tank and checked the 500 gallon tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$280

K Michael G.
04/2010
5.0
septic tank
  + -1 more
Went perfectly. Entire staff was courteous and professional. Highly recommended.
Description of Work: Pumped septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Leo F.
04/2010
5.0
septic tank
  + -1 more
Everything went well. I wouldn't hesitate to refer them to someone else.
Description of Work: They replaced my septic system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROLYN D.
04/2010
5.0
septic tank
  + -1 more
showed up when expected, did the job, talked to me about the condition of the tank-all in a professional manner
Description of Work: routine cleaning of septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

JOSEPH W.
04/2010
5.0
septic tank
  + -1 more
Mac's septic was recommended by my Gen'l Contractor who does other main drain cleaning for me. We had called 3 companies late Friday afternoon. The other two never called back. Mac's quoted a fixed price for pumping first 900 gallons plus extra per 100 gal which they stuck to. They arrived as scheduled SAt am, Did the work as promised at the price quoted. Even gave me a $10 discount for using Angies List and this good referral. Also, they arrived with 300 gallons on the truck which they did not need to disclose so the price quoted was what they actually pumped from my location. Also made an extra effort to pump not only the septic tank but the distribution box as well. Took my personal check. VERY HIGH RECOMMENDATION.
Description of Work: They pumped my two septic tanks as well as the distribution box. Total of 1100 gallons.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237

TROY P.
03/2010
5.0
septic tank
  + -1 more
Lived in my house for 2 years. Been thinking about the septic and getting it cleaned out. Never did. Then yesterday, we had a problem with water backing up. Called MAC'S this morning first thing, they were out a little after lunch. When they arrived and lifted the lid, it was a MESS! But, Louie and Chris were able to get it cleaned out. After that, they put in an access point to clean my sewer line out which means no more digging the next time. They were able to clean out the line and get the water flowing again. All and all, they did a fantastic job! And super friendly, answering all of my questions and every thing. Will definitely be referring them to all my friends!
Description of Work: Septic pumped out. Cleaned the line form the house to the septic tank. Put in an access point to the line to make future cleanings easier. They will dig for you, but in my case I did all the digging before they came. (they said it saved me $50 or so.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Jesse K.
03/2010
5.0
septic tank
  + -1 more
Called on Tuesday and they were able to come out Wed. morning. Showed up when they said they would. Pumped 1200 gallons. Got the job done quickly.
Description of Work: Needed septic tank pumped due to snow melt and rain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

TINA H.
02/2010
5.0
septic tank
  + -1 more
They were punctual and got the job done.
Description of Work: They cleaned our septic system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JOE L.
01/2010
5.0
septic tank
  + -1 more
Arrived at my house within several hours of my phone call to the company. I was very pleased they were so responsive as the septic tank was full and I was concerned about sewage back up. After pumping all sewage out of the tank, he checked the plumbing system to make sure water was freely flowing into the tank and there were no draining problems.
Description of Work: Removed by shovel appx 3 ft.of dirt to get to septic tank lid. Pumped appx 1000 gallons out of tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

JERRY & LINDA H.
09/2009
5.0
septic tank
  + -1 more
We are satisfied with them. They put in a pump very efficiently some years ago. We would use them again.
Description of Work: We always use the MAC’s Septic Service to clean our septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID C.
02/2009
5.0
septic tank
  + -1 more
in Dec 2000, shortly after we bought an old house with a septic system, Called Mac's. They were pleasant to work with - we had to help each other find Septic tank whose location prior home owner had failed to disclose. Cost <$200 to pump septic tank. Remaining cost charged to digging access to old tank and installing surface access port. Use them every few years. Only charged pumping costs now. Very good company -would use again.
Description of Work: Had them empty spetic tank - 1100 gallons.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Matthew H.
10/2008
5.0
septic tank
  + -1 more
It was fine. I called them to make an appointment and they showed up when they said they would. They had to dig a hole to get to the tank, but they filled it back in. They did very well.
Description of Work: They came to my home and pumped out my septic tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

JEANA A.
10/2008
5.0
septic tank
  + -1 more
It was a dismally cold and rainy day. The ground was soggy and unspeakably disgusting stuff was coming up in our shower and bathtub. Mac's to the rescue... or so we thought. They came out and pumped the septic tank, which had been sadly neglected. It seemed that the problem was solved, but in two days the situation was just as grim and smelly as before. Mac's Septic Serviced responded quickly to my pitiful pleas for help. Two very nice guys, whose names I didn't get, ran a big auger of some kind back into the drain and put on a access pipe on the line between the septic tank and the house. Also proved was some strongly worded advice on maintaining a properly working septic system. Thank you, Mac's, we needed that!
Description of Work: On two occasions in the same week, Mac's cleaned, pumped and serviced our septic tank. The separate charges were $301 and $450.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$751

HAROLD & BARBARA N.
10/2008
5.0
septic tank
  + -1 more
Prompt and efficient. Corrected problem quickly.
Description of Work: Cleaned clogged septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

LINDA W.
09/2008
4.0
septic tank
  + -1 more
When we asked them to come back out and give us a quote to replace it, we didn't hear back until after we had contacted several other companies.
Description of Work: They came and cleaned out the septic tank.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

VIRGINIA B.
07/2008
5.0
septic tank
  + -1 more
He came with his big truck and found the tank. He cleaned it out. He was cheaper than the previous person I used. He performed the job quickly. He was very good.
Description of Work: They cleaned my septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHERINE E O.
07/2008
5.0
septic tank
  + -1 more
Always polite, do exactly what they are supposed to. We are more than satisfied. Prices are reasonable.
Description of Work: Pumped out our septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James W.
07/2008
5.0
septic tank
  + -1 more
All the work was completed in one day. They arrived the day they told me and did a good job rough grading the ground.
Description of Work: Installed new finger system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Jason O.
06/2008
5.0
septic tank
  + -1 more
These guys were awesome! Called ahead, showed up when they said, somehow managed to avoid killing my landscaping that was unfortunately sitting on top of my tank and undercharged me the estimate for digging up my my tank! They dug it up, installed a riser (which I suggest EVERYONE do), cleaned our septic and offered great future advice ta'boot! I will call again in about 3 years, per your suggestion! Thanks a lot!!
Description of Work: Cleaned septic, installed riser.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Amanda M.
04/2008
5.0
septic tank
  + -1 more
They called before coming and arrived in the time they said they would. My husband had already dug out the lid (he's picky about his yard) and they pumped it out. It was full, but they said there were no issues with the tank.
Description of Work: They pumped the septic tank out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

MICHAEL K.
04/2008
5.0
septic tank
  + -1 more
They were able to come out the same day I called, they were honest and charged a fair price for the work that was done. They only did what was necessary to correct the problem and no more. I would definitely use them again. I was very happy with the price and resolution.
Description of Work: I called because I was having a problem w/water bubbling up in my toilet & tub which was causing drainage issues. Richard came out & located my septic tank & then pumped it out. When that still didn't fix the problem, they came out the next day to clean out the line from the house to the tank & installed a clean out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$545

JULIE N.
04/2008
5.0
septic tank
  + -1 more
They came very quickly and everything was great. I called and they came the very next day.
Description of Work: Pumped our septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Todd F.
03/2008
5.0
septic tank
  + -1 more
Lou was a pleasure to work with despite Murphy's Law rearing it's ugly head with weather. They were very attentive to details and took a lot of care to make minimal impact on my property.
Description of Work: My main line out to the tank was failing and letting septic grey water leak into my basement perimeter drain and sump. The pipe was buried under my concrete patio, so they had to cut a 2.5'x6' chunk out before excavating and replacing it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

BOB and TINA M.
03/2008
5.0
septic tank
  + -1 more
In late 2007, the weather was not cooperative with frequent rain and saturated ground. The day before a major storm was due to hit, Louie came out and checked the ground and decided that it was dry enough to try to do work before the storm hit. Louie personally supervised and participated in the installation of the system. He even added additional members to the crew so that they could get the work done that day. He did not charge us extra for the additional crew members. The tree was trimmed correctly and the shrubs were removed. The company has a good working relationship with the Marion county inspector who arrived timely to approve the work before the crew could bury the system. Louie and the rest of the crew were professional and hard working. We appreciated having a single point of contact through the estimate, scheduling and the work itself. Louie also told us to contact him personally in the event of any problems subsequent to the installation.
Description of Work: Obtained Marion county permit, replaced distributor box and installed new finger system. Louie provided estimate of the work after we had excavated the distributor box for inspection. Other companies consulted said that we would need a lift pump which would have added significant additional expense. Louie took the time to figure out an alternative configuration to save us the expense of a lift pump. He detailed how to angle the fingers of the new configuration to meet existing code and noted the necessity of removing some shrubs and trimming the lower branches of a white pine tree. He detailed the placement of the gravel and stone fill that was necessary and the route across our yard that his crew would have to take. Louie informed us that it was not advisable to put in the system if the soil was too wet because it would compact the soil. He estimated that it might be possible to complete the project in one day. In short, Louie explained the entire process clearly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,450

Teresa D.
02/2008
5.0
septic tank, plumbing, drain cleaning
  + 1 more
Great! I called Mac's and had to leave a message, but received a call back very shortly. When I explained that the shower and toilet were not functioning and interior plumbing issues had been checked, they were able to send someone out within the hour. I did not know where the tank was, there was no visible cover, but they were able to find it in minutes. When the plumbing problems continued even after the septic tank was pumped, they were able to call another truck with a router which arrived almost immediately and they cleared roots and large clog from 25' in the outside line. They were very prompt, courteous, and professional. Prices were reasonable.
Description of Work: They located and cleaned out my septic tank and when inside plumbing problems weren't resolved, then identified and cleared out roots and a clog in an outside line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Contact information

5829 w. 10th st, Indianapolis, IN 46224

http://www.macssepticservice.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Septic Systems,
Plumbing,
Drain Cleaning,
Excavating,
Screen repair

FAQ

Mac's Septic Service is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Mac's Septic Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Mac's Septic Service offers free project estimates.
No, Mac's Septic Service does not offer eco-friendly accreditations.
No, Mac's Septic Service does not offer a senior discount.
No, Mac's Septic Service does not offer emergency services.
No, Mac's Septic Service does not offer warranties.
Mac's Septic Service offers the following services: Plumbing-Drain & Sewer Cleaning,Septic Tanks & Systems
Plumbing.

Contact information

5829 w. 10th st, Indianapolis, IN 46224

http://www.macssepticservice.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed