LOWE'S

fine, I'd shop with them again.

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It was good.

Enjoyed using the gift card.

Did not hire.

Great experience.

Great job.

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MOST OF THE STAFF IS NOT KNOWLEDGEABLE ENOUGH -- SLOW TO RESPOND -- AND TOO FEW FOR THE AMOUNT OF CUSTOMERS IN THE STORE

THE WASHER AND DRYER DELIVERY TIME WAS SET UP AT THE TIME OF PURCHASE, THEY CAME RIGHT ON TIME JUST A COUPLE DAYS AFTER WE HAD BEEN AT THE STORE. THEY SET UP AND INSTALLED THE UNITS IN MY BASEMENT, BUT WE HAD TO VENT THE DRYER OURSELVES WHICH WAS FINE. IT WAS PRETTY EASY. A GOOD EXPERIENCE WITH NO COMPLAINTS.

I STAYED HOME TWICE TO MAKE INSTALLATION OF THE FLOOR POSSIBLE. THEY LEFT SAYING WE NEEDED A PLUMBING JOB. WE DID THE WORK..THEY CAME AND LEFT AGAIN, SAYING WE NEEDED ANOTHER PLUMBING JOB. THE SECOND TIME THEY LEFT, THEY DIDNT EVEN HAVE THE COURTESY TO TELL ME WHY THEY WERE GOING. I FOUND OUT AFTER AN HOUR HAD GONE BY WHEN I CALLED THE OFFICE. THEY ALSO SCRATCHED THE EXISTING FLOOR BY DRAGGING THE STOVE OVER IT. WE HAD BROTHERS DO THE JOB. THEY DIDNT NEED ANY FURTHER PLUMBING WORK.

I REALLY LOVE THE WINDOWS, THE PRODUCT IS WONDERFUL. I WAS SOMEWHAT DISAPPOINTED AS TO HOW MUCH COSMETIC WORK WE WOULD HAVE TO DO ON OUR OWN AFTER THE INSTALLATION. WE DID HAVE A PROBLEM GETTING THE SCREENS BECAUSE THEY ORDERED THE WRONG ONES AND THEN THEY FORGOT ABOUT US, SO WE HAD TO KEEP CALLING THEM TO GET THEM TO FINISH THE WORK. THEY DID A VERY GOOD JOB CLEANING UP AFTER THEMSELVES WHEN THE WORK WAS COMPLETE.

THE FRENCH DOORS ARE ABSOLUTELY BEAUTIFUL. THEY ALSO INSTALLED THE DOOR LOCK SET. THE SCREENS SEEM TO BE A LOWER QUALITY AND THEY DIDNT CLEAN UP WELL AFTER THE WORK. THEY HAULED AWAY THE OLD DOOR BUT LEFT DEBRIS AND SCRAPS LAYING AROUND.

I EVENTUALLY GOT MY CARPET INSTALLED DESPITE LOWES LACK OF ORGANIZATION. THEY HAD TO MEASURE THE AREA TO BE CARPETED TWICE BECAUSE THEY LOST THE FIRST MEASUREMENTS, EVEN AFTER I FAXED IT TO THEM THE FIRST TIME THEY LOST IT. IT TOOK NO LESS THAN TEN PHONE CALLS TO GET THEM STRAIGHTENED OUT ON WHAT THEY WERE SUPPOSED TO DO, AND ONCE LOWES FINALLY SEEMED TO GET ON THE SAME PAGE WITH THE COMPANY THEY USE TO INSTALL THE CARPET (THEY CHANGED COMPANIES BETWEEN THE TWO MEASUREMENTS OF MY HOUSE), LOWES HAD DISCONTINUED THE CARPET I HAD INITIALLY ORDERED (APPROXIMATELY SIX MONTHS EARLIER). HOWEVER, THEY DID ACCOMMODATE ME BY GIVING ME A DISCOUNT ON A BETTER GRADE OF CARPET, AND THE INSTALLERS WERE NICE AND DID GOOD WORK.

WOULDNT LET ME TAKE CONTRACT HOME, WANTED ALL MONIES UP FRONT. HAVE USED THEM BEFORE AND WAS PLEASED, BUT THIS MADE ME UNCOMFORTABLE SINCE IT WAS A MAJOR PROJECT

GRADE A FOR THE PRICE OF CARPET AND GRADE F FOR THE PRICE OF INSTALLATION. HE HAS NOT FINISHED THE WORK AND HAS NOT RETURNED IN 4 DAYS. INSTALLER WAS LATE AND SAID HE WASN'T GOING TO DO THE JOB BECAUSE THE ESTIMATE HAD BEEN FIGURED WRONG.