Lifestyle Group Residential Remodeling

I first called the company and left a voice mail. They returned my call two days later, and I scheduled a day for them to come out for a free estimate. During the phone call, they informed me that to receive my estimate I had to travel to their office and meet with them in person. I explained to them that that is extremely inconvenient as they are 30 minutes away from me, I have a toddler, and their appointments were in the middle of the day. I was told that they enjoyed having children there and it is their policy to only meet in person. I requested they email me the estimate instead, and Becky told me she would ask and get back to me after the weekend. She was very pleasant and in no way rude during any part of our exchange. When I was finally able to get back in touch with them (we played phone tag for a few days) I was told that they had recently done a job with built ins around a fireplace and it was $5,000. So, if that was in my budget then they would come out and give me an estimate. I informed her that the other companies who have been out to give us an estimate have quoted around $3000. No where near $5000. She told me that was about how much it would cost, so if $5000 was okay then they would come out. Here is the huge problem. They had absolutely NO idea what the job would be other than it would involve built ins. They had no measurements as to the size of the fireplace or surrounding area, what kind of tile I wanted, how much tile I wanted, what style of built ins I wanted, or the amount of built ins necessary to cover the area. (It could be floor to ceiling in a 15 foot tall room or 3 feet tall across a 5' space). There is no way to quote someone for a job over the phone with absolutely zero details. It seems to me they just did not care if they lost a customer. If a company doesn't want to take on a job then communicating that in the beginning would be more professional. If that was not the case, and it is an absolute requirement to meet in person for an estimate or they did not want the job, then that should have been communicated. Pretty much this was incredibly unprofessional and ridiculous. I've never had to meet someone in person to get an estimate, and I've never been quoted over the phone with having not given any details of the job. I will not use them, and I would never recommend them.

The "big deal' was for plans-and that part was fine. I liked that they are able to provide any bathroom remodel service you would need and they don't need to subcontract-or send you all over town buying materials. My husband and I were pretty shocked by the potential price of the remodel, but since I only have one estimate so far I can't say whether their prices were too high, our our expectations were out of line.

They quoted me about $20000. When I asked questions about details, they were not able to answer. So I felt like they didn’t know enough about the work. They were quite professional.

I drew the plan that they are not going to do the remodeling. They were really high quotes. The first go-round was $44,000 to $51,000. They did a little adjustment and came back with $36,000 but we are getting it done for less. From their pictures, they did beautiful work but we just don’t live in an area where we probably begin to get that money back from that kind of bathroom remodel. They were very nice and very professional. The plans were well drawn. It’s just that to actually do the work was way too much money. I probably would not use them because of the cost.

It did not go well, they made a mistake in the design, The way they created the design I would have not been able to open my door. The quote was also too high for the job. However, they were very polite and came on time

They arrived on time and had the plans available in a timely manner. Very responsive to changes. We just ended up doing a lot of the remodeling ourselves.

It was fine. They said a very small bathroom will cost $60,000 to remodel so it was a very ridiculous estimate.

They did an superb job! We have no complaints. The kitchen looks like it came from a magazine photograph!

It worked out fine. They were very professional and nice. The reason we went for the evaluation was to get a ballpark of how much it would cost to use a company like that. It turned out to be more than we expected. So we won't be using them anytime in the future. They seemed very responsive.

It was a Big Deal purchase. It was okay. They gave me a nice design. There was no additional charge. They were very nice to work with. They were not pushy. They just kind of said, "When you are ready to do your project, we're here for you".

Very helpful. We have another contractor we already planned to work with, but this provider was courteous and helpful. I would call them iF i could not work with my regular contractor.

I have used this company before and it is the only company I will use in the future. It is a family business - they are easy to work with and are very responsive. Communication on project progress is always excellent. They are very knowledgeable about design and able to give me exactly what I want and envision. In this case, the project turned out to be more than I expected. I am completely satisfied with their work.

Remodel was for the master bathroom. Professional, knowledgible, well organized and on time. Provided good suggestions. Had plan laid out using computer aided design. I had 4 other bids and this one was by far the most expensive and therefore, did not choose their services. I choose someone that cost 58% less with also high reputation. I have no doubt Lifestyle group would have done a great job as they come recommended. However, the price was off the chart.

I ended up not having the work done, but if I did I would have them do it.

They were very professional and prompt on responding. They were very accommodating to work around our schedules to make sure we were happy. They came out on time and were very professional when they were getting measurements for the bathroom and looking at the space they had to work with. When we received the lay out and design we were very pleased. They did a design that fit us perfectly. The pricing quoted for the bathroom is a little more than we want to spend. We would definitely get great quality and understand why the price was quoted as it was. We still have not scheduled them to do the remodel but they will be who we contact when we are ready to start the remodel. We only have one bathroom right now and that is what is holding us back on starting the project.

Geoff arrived on time and was very professional. The major project is the master bath and a large tub placed inside the master bed room. I wanted to get rid of the tub and put a sitting area in and/or enlarge the bathroom. After talking to Geoff I realized that enlarging the bathroom to the extent I wanted would not work. So, I went with a sitting room and a much smaller enlargement of the bathroom. In addition, I wanted a completely remodeled bathroom. A week following Geoff's visit, I met with him at his store to discuss options. I decided to go ahead with the plans Geoff offered. We met a week or so later to work out details (tile, flooring, etc) and sign the contract. The work should begin around the first week of December. Overall, I was very pleased with the experience and would recommend Geoff and the LifeStyle group. But I will return to expand this review once the work is complete.

It went well, the work was terrific and i was extremely happy with the finished product. We had a bit of a timing issue because of getting the specific type of trex decking i requested, but besides that everything was great.

Made the purchase 5 weeks ago. The vendor wrote initially that in ten days they would be coming out. Then, another email to cancel and said it would postpone for a week. Wrote back to indicate my preference of adhering to the original date through regular email. Never received any response. Called today and they wanted to cancel the Angie's list deal, citing that this is the best resolution after they've kept me waiting for over 5 weeks. Also complained about not getting proof that customer even communicated with them actively. I guess these crooks are fishing for easy target to make money fast. Stay away. I'm getting my money back. Very upset.

Never used the deal...so no comment.

The design process was great and the product actually looks good and the time table they were very timely , the estimate was good and every thing got installed well, there were a few concerns about the things that happened the door for the kitchen cabinet kind of cracked and we tried to remove but it was a wrong stain color so all the upfront agreement was great and they were very accommodating and very helpful and in the end we really enjoyed our kitchen. That was like two years ago we just liked what they said. The lines of communication was OK and I would recommend them. It was just the follow through.

Easy to schedule. Gave good ideas of what could be done. No real plans given. Bid was very high.

They were great, excellent and did a very good job. We're happy with them. I want the whole kitchen remodel including the flooring on the first floor. I would use them in the future.

We LOVE our newly expanded and renovated kitchen. We knew for years that the small galley kitchen in our 1940s home wasn?t going to work as our children got older. It took us years to get to reach the point to decide to do this project, which was not inexpensive. And it took us another year after getting estimates from several contractors to decide to begin work. What impressed us most about Lifestyle is that Kiersten is one talented kitchen designer. She also was great about figuring out how to add onto to our house in a way that blended the old with the new seamlessly on both the exterior and interior. In addition to the kitchen, we added a small mudroom and laundry room. We went through several drawings to get a design that we felt worked for our family. Kiersten was patient with us as we changed the plans several times. Both Kiersten and Geoff were great about suggesting some appliances to stay away from and some to look at, such as an induction range, which we got and just love and had never heard about until we started our kitchen renovation. We are horrible when it comes to matching countertops and cabinets and flooring and it was nice that Lifestyle was a one-stop shop that could provide us with advice. Kiersten took the time to meet us at the Cambria showroom to look at quartz countertops that would work with our cabinets and flooring. All the workers were so nice, professional and skilled. We got to know some of them quite well and even sought out their opinions on cabinet knobs and paint colors. When we had an issue with HH Gregg not being able to think out of the box to install a range hood, Lifestyle offered to install it for the same price and did a great job. This project took a little longer than we had hoped, but this was not a Lifestyle issue. At least two suppliers were delayed in getting some of our materials to Lifestyle. We kept our eyes on the prize, which was we ended up with a kitchen we adore. We haven?t once questioned what we did and haven?t seen another kitchen in a magazine or on HGTV we would prefer.

Very nice people and they do good work. However, my issues is with the $75 charge for the service. They basically came to the house and ended up giving me an estimate. I did not receive any drawings or anything for my $75. They basically just turned a "free estimate" into a $75 estimate. Do not purchase this as any contractor will come to your house and give you a free estimate

Took forever to get scheduled and the final result was worthless. Only cost $60 so we didn't lose our shirt, but was a waste of money and waste of our time to schedule and meet with them.