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Lifestyle Group Residential Remodeling

4.7(
673
)

Kitchen and Bath Remodeling, General Remodeling

About us

Lifestyle Group is an Award Winning locally owned and operated company specializing in Residential Remodeling including Kitchen Remodeling, Bathroom Remodeling, and Home Additions. Our goal is to develop a lifelong relationship and earn your trust. We are also a Certified Aging-in-Place Specialist.

Business highlights

26 years of trusted experience

Services we offer

Design & build residential remodeling, room additions, kitchens and baths, basement finishing, sunrooms, screen porches, decks, exterior renovations, whole house renovations, attic & porch conversions, handyman.

Services we don't offer

Solarium & conservatories, homeowner's insurance claims

Amenities

Accepted payment methods

Check

Photos of past projects

Reviews

4.7673 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
10%
3
5%
2
4%
1
5%
Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Write a review
Showing 626-650 of 673 reviews
Katie J.
06/2013
1.0
remodeling
  + -1 more
:(
Description of Work: I am unsatisfied with the company. I never received a same day call back which is frustrating as I try to do that in my professional career. The woman was nice when I spoke to her once when they called my back, but I still haven't gotten a return call from my last message to try and book an appointment. I look for a company who seems like they want my business. It just didn't seem that I had a big enough job for them to care.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Lifestyle Group Residential Remodeling
Let us begin by politely sharing that project size means nothing to us. We will change a door knob if you'd like to pay us to do so and our schedule is a fit for you. Simply look at the hundreds of "A-rated" reports on Angie's List over our last 14 years in business and you will see projects of all types and sizes. With regard to the accusations that the member's call wasn't returned and our lack of professionalism, let me take a moment to display our professional tracking of interaction with this member. On 5/29 at 4:10pm, the member left us a voice mail to inquire about a project. At 10:41am the next morning on 5/30, Becky called back and left the member a voice mail to call us. The member called back at 4:56pm that day. There was discussion about whether the member actually even owned the home yet (which as a point of reference we don't look at projects on homes not already owned by the potential client)... the member indicated she had just "got the keys" that day. Becky explained our timeframe and the member said everyone she was calling was booked out. When Becky asked what the project was, the client started by saying she wanted to cut a wall back from the dining room to the kitchen. Becky asked if there was anything else and the member went on to say... well, maybe a breakfast bar and maybe open the living room to the dining room... but she did not know what she could afford. So, in reality, she communicated to us a more involved project, but the truth likely is that she didn't know what she wanted to do - as evidenced by the fact that she concluded the conversation with Becky by saying she was on her way to the house and will "LOOK AROUND AND RETHINK and MAYBE call us back." Apparently, she concluded her "rethinking" on Friday, May 31st at 3:23pm when she called us back and left a voice mail. This report was submitted early Saturday because she was not called back before the end of that work day, which we would speculate to mean that she wanted a call back by 5:00pm that same day. We pride ourselves on servicing clients and being really nice, friendly people who want to do a good job for you. And, we want to do a good job not just on this project, but all of your future projects for years to come. But, above all, we work off of the term "REASONABLE". In all professions, we believe it to be completely reasonable to return a phone call within 24 business hours. As you can see by the timeline outlined above, our initial calls were returned timely and there was a nice exchange of conversation. If we do something wrong, we will take responsibility. We did nothing wrong here and believe this to be an example of a completely "unreasonable" client. The report was submitted on a Saturday for a phone call received late on a Friday afternoon. By the way, we were in a previously scheduled meeting with another Angie's List member until far beyond 5:00pm... so we really do offer outstanding service to nice people.
Donald M.
05/2013
2.0
home remodeling
  + -1 more
Didn't happen
Description of Work: Never got back to us with a final estimate to do the work, despite several e-mails and calls. This was an estimated $45,000.00 Job. They were professional and seemed on top of their game. Still waiting. We are looking for another contractor.
Rating CategoryRating out of 5
professionalism
4.0
responsiveness
1.0
punctuality
2.0
$60
Response from Lifestyle Group Residential Remodeling
We are very disappointed that we lost the opportunity to work on this project with this client. If you read through the various replies we post to the very small number of negative reviews we have received over the years (since most reports are very positive), one thing you will find is that we are one of the very few companies who will admit to making mistakes and take responsibility when we are in the wrong. In this case, we will share in some of the responsibility, but we would like to explain the entirety of the process that took place with this member so there is context to what happened. First of all, the client initiated the conversation about a master bathroom remodel by calling us on January 21st. For clarification, the member review date of our company was very recently submitted on May 3rd... so we are now more than 3 months removed from the first call from the client. During that first call, the client set up a meeting that worked in their schedule for late February, which they later called and pushed back further to meet in the second week of March. Then, we were scheduled to meet for the second visit at our office to review the design in mid-March, but this meeting was moved to the very end of March. So, it was on March 29th that the client reviewed the design and pricing for the first time. At that meeting, which went well and we believe a positive rapport was built... the client asked for a few significant design changes. No problem on our end as we made the changes and sent them back to the email we had for the husband as originally discussed. At the end of April, the wife called and asked about the status of the design changes. We communicated that we previously sent them to the husband's email address (which we confirmed was accurate). She said they did not receive them, so we re-sent to her the design revisions at a new email address she provided within minutes of the phone conversation. At this point, we also resent them to the original email address we were given for the husband. Not much time passed and the wife had reviewed the revisions and contacted us saying we could go ahead with the price revisions as the new designs looked good. This is where we will take responsibility for the pricing turnaround time. Please keep in mind this process had been very slow with absolutely no urgency on the part of the member and every contact overwhelming cordial each step of the way. At this point, something changed in terms of urgency because we did not get the price revisions back quickly enough for their liking. From the time we received the phone call from the wife late on a Wednesday... we had the price revisions emailed to them and in their hands less than 48 hours after that phone call... but it apparently did not meet their turnaround expectations. For that, we sincerely apologize. As I indicated to the member when I tried to apologize and salvage the relationship both by phone and email, if I had known this project had reached that level of urgency on their end, I would have stayed up all night to get the price changes done right after we made the design revisions. I simply had no idea their timeline had changed. So, we hope that future members will understand the message we conveyed to this member... we are a very good company with very strong performance for Angie's List members for over 14 years. This reputation was not built by accident or luck. We have worked very, very hard. Are we perfect? Absolutely not. But, if we make a mistake, we will admit to it. And, we are admitting to it here. We are really nice people who want to do a good job for everyone. We simply ask that all potential clients effectively communicate wishes or expectations to us as we will bend over backwards to try to make you happy... we just aren't great mind readers all of the time! And, if we cannot meet your requests, we will be very honest and politely tell you. Again, we are very sad to have lost this relationship and this project. We hope they will accept our apology.
SANDY G.
03/2013
5.0
home remodeling
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Joe M.
02/2013
3.0
home remodeling
  + -1 more
.
Description of Work: I purchased a big deal for a Custom Bathroom Design with Measurements and Full Set of Plans.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Lifestyle Group Residential Remodeling
We thank the member for taking the time to create the report, but wish there was more detail given to describe their grades. This was a project in which the client purchased a Big Deal for us to look at a single bathroom project, however, when we arrived at the home we were asked to price "9" different projects that totalled in excess of $100,000 in cost. In fairness to the client, we could have politely declined, but we did not. We chose to serve the client as an Angie's List member and a potential client of Lifestyle. Five of the nine projects required design time and 2 of them required several hours of design time. We certainly don't mind if a client chooses a different remodeling partner, but these grades are very disappointing from our perspective because we went to great lengths to provide outstanding service, turning all of this design and pricing around in 3 business days. Unfortunately, these efforts earned us an overall grade of a C. We very much care about our reputation with Angie's List clients and anything less than an A is a disappointment to us... especially when we go to such great lengths to serve a client. Very disappointing.
GEOFFREY S.
02/2013
5.0
remodeling
  + -1 more
unknown
Description of Work: Very positive experience - will use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro
Samantha D.
12/2012
4.0
remodeling
  + -1 more
unknown
Description of Work: I had a positive experience and was treated respectfully. The only reason that I rated LifeStyle Group Residential Remodeling below an A was the price quote that I received back on the kitchen and bathroom remodeling that I am contemplating. Somethings in the quote seemed quite resonable but others such as the countertops and island that I was considering seemed high. There are different choices that can be made to reduce the cost, but in the end the expense of the remodel does not make sense in comparison to the price that I originally paid for the house.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Lifestyle Group Residential Remodeling
We appreciate the member report and the time they took to explain their B grade. Being overachievers, we are always disappointed with anything less than an "A". Unfortunately, this is an example of a situation where we can't make everyone happy with the pricing we provide. Our primary goal initially is to really help you understand where the costs fall in a project. In that spirit, we break out the costs of a project by phase (electrical, plumbing, framing, drywall, etc.) and we separate the costs of cabinets and countertops so clients have a very clear picture of what adds cost to a project. It is difficult at times to be the "messenger" when we tell a client, "please don't be mad at us because we are going to give you bad news about cost." There are typically 2 clear approaches to pricing a project. First, we have the client that says this is my budget, tell me what I can get. Then, we have the client that says, "this is what I want... please tell me what it will cost." In some cases, we get conflicting information from a client. For example, if a member tells us a budget, but then says they want granite countertops, tile floors and cherry cabinets... we will show them the cost for those items they ask us to include... even if it blows that budget. It is important to note that we only do this when they request specific items and then we work backwards toward their stated budget to let them know what they can get for what they want to spend. It is entirely possible that a client can achieve a stated budget, but have to make more cost effective selections to do so. That might mean vinyl flooring, laminate countertops and maple cabinets... but the point we want to be sure people take away is that every single selection item has a different cost versus value. You might sacrifice the flooring because you really want those countertops... or for you it could be the cabinets that are most important. To us, all that matters is that we help you understand where your costs come from and we help you get exactly what it is that YOU want. Unfortunately, sometimes people blame us for a cost that they don't understand or hadn't expected. That is the part of our business that isn't very much fun... so we simply do our best to explain and politely reply to the reports in an effort to clearly explain our process.
Kelly G.
12/2012
5.0
home remodeling
  + -1 more
unknown
Description of Work: They did a great job with my kitchen design. Came to my home on time, took plenty of measurements & pictures and really listened to what I wanted and incorporated those things into the design.
Rating CategoryRating out of 5
Yes, I recommend this pro
Michael F.
09/2012
5.0
home remodeling
  + -1 more
Very well
Description of Work: Complete rendering and estimate for Kitchen and bath remodel
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
DIANA W.
04/2012
4.0
remodeling, home remodeling
  + 0 more
See above.
Description of Work: We contacted Lifestyle Group in January after seeing a special half-price ad for a kitchen remodeling plan, normally 150.00. They were very professional and easy to work with. Geoff made several trips to our home to consult, measure, and discuss options, pricing, etc. We made 2 trips to their showroom and he and Kiersten were very patient and spent as much time with us as we needed to make plans and revisions. They always answered our questions either by phone or email or in person, usually in a timely manner. We got 3 estimates total, 1 from Lifestyle Group and 2 from other kitchen design centers. Their pricing seemed similar to the other estimates and theirs was the most detailed. They spent a great deal of time working with us, and we had originally thought we would select them as our remodeler. We enjoyed working with Lifestyle Group and were seriously considering selecting them to do our kitchen remodel; however, one company offered a plan that we felt was the most creative and offered ideas that we liked the best of the 3 plans, so we decided to choose them rather than Lifestyle Group.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$75
Mary W.
06/2011
5.0
home remodeling
  + -1 more
As above.
Description of Work: I purchased a BIG DEAL for a kitchen design consultation. Jeff came to the house and listened to my ideas. Then he measured extensively and took pictures of the area. We met on a separate date at the business with his counterpart and it was really useful. They have high tech equipment and go over their ideas on the large TV screen using their 3-D software. Everything was to proportion--windows, doors, appliances, adjoining rooms, etc. They could change things up quickly if other ideas surfaced. Their estimate was over my budget, but if that wasn't a factor, I would have gone with this company.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Karen H.
03/2011
5.0
remodeling
  + -1 more
see above
Description of Work: Used them from the Big Deal to work up a plan for kitchen/laundry/powder room remodel. The presentation was excellent but the plan was very generic. We decided to use another contractor for the job and rework the plan.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Lifestyle Group Residential Remodeling
We really appreciate the nice grades of "A" reports across the categories from the member, but we had to take a moment and comment because of the description of the plan we provided as "generic". Having won 36 awards for Best Remodeling Projects and knowing that most of thsse awards were in the categories of kitchen and bath design, we are focused on outstanding design - regardless of budget - so that word "generic" is like a curse word to us! We have won Best Kitchen under $40,000 on 7 different occasions, so we can come up with creative designs in a cost effective manner, but we always try to design to a budget. If your budget is limited, we are not going to design something you cannot afford. That is simply being a good partner to you as a potential client and creating a relationship from the beginning based on communication and trust. If you take a 12x12 kitchen space, we have completed kitchen projects from $20,000 all the way up to $85,000... for the same floor space. We do our best to listen to the clients needs and wishes in the first visit to create a design that best uses the space. In reviewing this plan again upon reading these comments, we believe we did that to the best of our ability and the changes from the current design were substantial. The funny thing is that the member and her husband couldn't agree on what they wanted as we reviewed the design and thus I always tell people it is hard for us to help and be successful if the husband and wife are on different pages from the beginning. By the way, we have a standing rule that we ALWAYS listen to the wife in cases of disagreement... that keeps us out of trouble! :)
JERRY K.
05/2007
5.0
woodworking
  + -1 more
Ryan was good to work with.
Description of Work: Built a small shed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
MARY T K.
10/2006
5.0
sunrooms
  + -1 more
unknown
Description of Work: I was very impressed with the professionalism of this company and how thorough they were. I just decided to go with someone else, due to a better price.
Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dan M.
08/2005
5.0
remodeling
  + -1 more
unknown
Description of Work: REMODELED HOUSE.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
07/2005
5.0
remodeling
  + -1 more
unknown
Description of Work: WERE VERY NICE, BUT DO NOT DO INSURANCE WORK.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROB & MARIANNA R.
01/2005
5.0
remodeling
  + -1 more
EVERYTHING WENT VERY WELL.
Description of Work: REMODELED OUR FAMILY ROOM.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
REBECCA J M.
02/2004
5.0
home remodeling
  + -1 more
unknown
Description of Work: RENOVATION OF SHOWER, TOILET, FLOORING AND CARPET IN BATHROOM.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
STEVEN & MARY JO A.
06/2003
5.0
remodeling
  + -1 more
VERY PROFESSIONAL.
Description of Work: FINISHED THE ATTIC.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
DAVID P.
05/2003
1.0
remodeling
  + -1 more
unknown
Description of Work: REQUESTED THAT COMPANY COME OUT AND DISCUSS CONSTRUCTION OF HEARTH ROOM, HOME OFFICE AND THIRD CAR GARAGE. THE COMPANY REP CALLED AND GAVE ESTIMATE OVER THE PHONE WITHOUT SEEING OUR HOME OR DISCUSSING OUR NEEDS.
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Response from Lifestyle Group Residential Remodeling
WHEN THIS CLIENT CALLED ABOUT DOING A PROJECT, WE HAD A LENGTHY, DETAILED CONVERSATION ABOUT THE PROJECT AND PROVIDED A REALISTIC BUDGET BASED ONON OUR PAST EXPERIENCE, WHICH IS TYPICALLY WITHIN 10%, PLUS OR MINUS. IN THIS SITUATION, THE CLIENT HAD A TERRIBLY UNREALISTIC BUDGET FOR THE WORK THEY WANTED DONE. WE KNEW WE COULD NEVER MEET THEIR NEEDS, DUE TO THE BUDGET THEY WERE WORKING WITH, AND THEY WANTED A FREE ESTIMATE WHILE WE WERE POLITELY EXCUSING OURSELVES FROM BIDDING THEIR PROJECT. OUR HONESTY OBVIOUSLY DID NOT SIT WELL WITH THEM. WE RECEIVE 800 CALLS A YEAR FROM ANGIES LIST CLIENTS AND DO $750,000 A YEAR IN BUSINESS FOR MEMBERS. WE TAKE GREAT CARE OF PEOPLE WITH REALISTIC BUDGETS.
KRENTA J.
09/2002
5.0
roofing
  + -1 more
unknown
Description of Work: STRUCTURAL REPAIR TO ROOF
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
JOYCE T.
08/2002
5.0
remodeling
  + -1 more
VERY NICE WORK - VERY PROMPT.
Description of Work: GENERAL REMODELING
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
HELEN S.
06/2002
5.0
home remodeling
  + -1 more
unknown
Description of Work: KITCHEN REMODELING
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40,000
DIANA Y.
05/2002
5.0
home remodeling
  + -1 more
unknown
Description of Work: MASTER BATH REMODELING.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$30,000
02/2002
5.0
home remodeling
  + -1 more
unknown
Description of Work: REFINISHED KITCHEN, REPAIRED ROTTING WOOD ON OUTSIDE OF HOUSE
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
02/2002
5.0
home remodeling
  + -1 more
unknown
Description of Work: REPAIRED ROTTING WOOD ON OUTSIDE OF HOUSE, REFINISHED KITCHEN
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000

Contact information

6230 Southeastern Ave, Indianapolis, IN 46203

http://www.lifestylegroup.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Kitchen and Bath Remodeling,
General Remodeling

FAQ

Lifestyle Group Residential Remodeling is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Lifestyle Group Residential Remodeling accepts the following forms of payment: Check
No, Lifestyle Group Residential Remodeling does not offer free project estimates.
Yes, Lifestyle Group Residential Remodeling offers eco-friendly accreditations.
No, Lifestyle Group Residential Remodeling does not offer a senior discount.
No, Lifestyle Group Residential Remodeling does not offer emergency services.
No, Lifestyle Group Residential Remodeling does not offer warranties.
Lifestyle Group Residential Remodeling offers the following services: Design & build residential remodeling, room additions, kitchens and baths, basement finishing, sunrooms, screen porches, decks, exterior renovations, whole house renovations, attic & porch conversions, handyman.
Solarium & conservatories, homeowner's insurance claims

Contact information

6230 Southeastern Ave, Indianapolis, IN 46203

http://www.lifestylegroup.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed