Lifestyle Group Residential Remodeling

HE WANTED $13,000 TO INSTALL 2 WINDOWS. I TOLD HIM HE WAS "OFF HIS ROCKER", AND RYAN RESPONDED "I WOULD APPRECIATE IT IF YOU NEVER CALLED MY COMPANY AGAIN". HE ALSO SAID THAT I DIDN'T KNOW WHAT I WAS TALKING ABOUT. I WAS GETTING ESTIMATES THAT WERE THOUSANDS LESS.

GAVE US VALUABLE ADVICE TO HELP US ASSESS HOW REALISTIC OUR GOALS WERE. BASED ON THEIR FEEDBACK, WE DECIDED THAT REMODELING WAS NOT A GOOD OPTION. IMPRESSED ENOUGH WITH THEM TO GIVE THEM AN OPPORTUNITY TO BID ON A CUSTOM HOUSE ONCE PLANS ARE FINALIZED.

VERY HIGH QUALITY WORK. ALL THE PEOPLE AT LIFESTYLE GROUP ARE KNOWLEDGEABLE AND PROFESSIONAL. THEY AREN'T CHEAP, BUT YOU GET WHAT YOU PAY FOR! THE PROJECT PROGRESSED AMAZINGLY FAST -- THEY HAVE ALL THE WORKERS (INCL. SUBCONTRACTORS) ALL LINED UP SO THERE ARE VERY FEW DELAYS. THE ONLY DELAY OF MORE THAN 1 DAY WAS CAUSED BY ME CHANGING MY MIND ON A DETAIL ITEM. MY PROJECT HAD A COUPLE HICCUPS, BUT THEY WERE HANDLED IN A FAIR AND PROFESSIONAL MANNER. THEY WERE GREAT TO WORK WITH, AND I WOULD DEFINITELY RECOMMEND THEM FOR ANY LARGE REMODELING PROJECT.

THE GENTLEMAN SPENT A FEW HOURS HERE LOOKING OVER THE JOB BUT I NEVER HEARD FROM THEM. I CALLED THEM BACK AFTER 3 OR 4 WEEKS AND THE RECEPTIONIST TOLD ME HE WAS ON THE OTHER LINE AND SAID HE WOULD CALL ME RIGHT BACK, BUT I RECEIVED NO CALL. IT HAS BEEN ROUGHLY OVER SIX WEEKS AND HAVE NEVER HEARD FROM HIM.

THIS IS THE SECOND TIME WE'VE USED THIS COMPANY FOR REMODLING PROJECTS (THEY DID A COMPLETE REMODELING OF OUR KITCHEN ON THE FIRST JOB). AS ALWAYS, THEY DID A FANTASTIC JOB FROM START TO FINISH. THEY ATTENDED TO EVERY DETAIL OF THE JOB AND USED QUALITY MATERIALS. THEY EXCEEDED EXPECTATIONS. WE WILL DEFINITELY USE THIS COMPANY AGAIN. THEY ARE TRULY PROFESSIONALS. HIGH MARKS ALL AROUND.

I HAVE VERY MIXED FEELINGS. THE QUALITY OF WORK OVERALL WAS GOOD, THE AREA LOOKS VERY NICE. HOWEVER, I THOUGHT THE PROJECT TOOK WAY TOO LONG. THEY USED SUBCONTRACTORS AND THEY DON'T SEEM VERY GOOD ABOUT SCHEDULING THEM. THEY DIDN'T SHOW UP AT ALL ONE DAY THAT THEY TOLD ME THEY WOULD, MAKING ME MISS AN IMPORTANT MEETING. I FELT THEY HAD TOO MUCH BUSINESS TO CARE ABOUT THE SPEED OF MY PROJECT. ADDITIONALLY I THOUGHT THE COST WAS TOO HIGH. AGAIN THE FINISHED PRODUCT WAS NICE, BUT EXPENSIVE. THE SALES REP RYAN WAS VERY NICE AND SEEMED TO CARE, BUT OVERALL I AM DISAPPOINTED WITH THE COMPANY. I WOULD NOT USE THEM AGAIN.

EVEN THOUGH I WAS LEERY OF A COMPANY SETTING A MINIMUM LIMIT ON THE WORK THEY WOULD DO, BECAUSE THEY COULD DARN WELL MAKE SURE YOUR WORK TOTALED THAT MINIMUM, I CALLED TO SCHEDULE AN APPOINTMENT, SINCE THE COMPANY HAS RECEIVED OVERALL GOOD ANGIE'S LIST RATINGS. I TALKED WITH A YOUNG MAN NAMED ERIC, WHO ANSWERED THE PHONE. HE VERIFIED THEY DID NOT TAKE ''SMALL'' JOBS UNDER $3,000, AND BASICALLY ''DISMISSED'' ME BEFORE I COULD EXPLAIN THAT A COMPLETE TEAR-OUT AND REPLACEMENT OF WINDOWS THIS SIZE WAS NOT NECESSARILY A SMALL JOB. HE WAS NOT AT ALL INTERESTED IN SCHEDULING AN ESTIMATE - NOR WOULD THEY RECOMMEND ANYONE ELSE (I CAN SEE THEIR POINT ON THAT ASPECT). THEY HAD QUITE A SUPERIOR ATTITUDE AND BASICALLY IMPLIED THEY DIDN'T NEED ANYMORE BUSINESS.

OVERALL GOOD. I FELT I HAD TO WATCH A LOT THOUGH (TO MAKE SURE THINGS GOT REPLACED, LIKE WINDOW SCREENS, CURTAIN RODS). ALSO ONE OF THE WORKERS TOOK OFF WITH MY CEILING FAN LIGHT, AND TOLD ME IT WOULDN'T FIT THE NEW CEILING FAN, BUT WHEN I ASKED HIM TO BRING IT BACK, IT FIT FINE.

THESE GUYS ARE GREAT. PUNCTUAL, CLEAN, POLITE AND PROFESSIONAL. WE LOVE OUR NEW KITCHEN - AND REGULARLY RECEIVE COMPLIMENTS ON THE QUALITY OF THE WORK. HIGHLY RECOMMEND!

MY EXPERIENCE WITH LIFESTYLE GROUP WAS EXCELLENT. THROUGHOUT THE PROJECT, I WAS WORKING WITH OR HAD ACCESS TO THE MOST EXPERIENCED PARTNERS AND EMPLOYEES OF THE COMPANY. I ENJOYED DAILY CONTACT WITH THE PROJECT SUPERVISOR. THEY PROVIDED ME WITH A WIDE RANGE OF PRODUCTS AND SERVICES FROM WHICH TO CHOOSE, AND ENCOURAGED MY DESIRE TO LOCATE SPECIAL ITEMS WHICH THEY INTEGRATED INTO THE TOTAL PROJECT. THE PROJECT PROCEEDED VERY EFFICIENTLY FROM START TO FINISH. I APPRECIATED THE PROCESS THEY FOLLOWED AT THE BEGINNING TO ASSURE THAT THE CONTRACT WAS UNDERSTOOD BY EVERYONE BEFORE WE STARTED THE JOB. I WAS INFORMED OF NEEDED SCHEDULE CHANGES, AND, MORE IMPORTANTLY, THE COMPANY WAS VERY WILLING TO WORK WITHIN MY SCHEDULE FOR THE CONSTRUCTION/DEMOLITION ELEMENTS WHICH HAD THE MOST IMPACT ON MY QUALITY OF LIFE DURING THE PROJECT (I WAS LIVING IN THE HOUSE THROUGHOUT THE PROJECT). I WILL HAPPILY SELECT LIFESTYLE GROUP AGAIN FOR ANY REMODELING PROJECTS, LARGE OR SMALL.

KIERSTON WAS VERY PLEASANT TO WORK WITH, SHE TOLD ME THE WORK WOULD BE DONE BY THANKSGIVING AND IT WAS WITH NO SWEAT.

JUDGING FROM PREVIOUS ANGIE'S LIST REPORTS I EXPECTED TO FIND THAT RAREST OF COMPANIES; GREAT WORK AT GREAT PRICES. WHAT I FOUND INSTEAD WAS A COMPANY COMPLETELY UNINSPIRING IN THEIR APPROACH TO OUR REMODEL. IT MAY SIMPLY HAVE BEEN A LACK OF INTEREST BUT MANY QUESTIONS WERE MET WITH ''YOU CAN'T DO THAT''. INTERESTINGLY, ALL THOSE ''IMPOSSIBLE'' TASKS WERE ULTIMATELY COMPLETED TO PERFECTION BY ANOTHER COMPANY! WE ASKED FOR DESIGNS FOR BOTH THE KITCHEN AND THE MASTER BATH AND WERE SHOWN GENERIC AND COMPLETELY UNIMAGINATIVE PICTURES OF PREVIOUS JOBS. RYAN WAS PERSONABLE ENOUGH BUT CLEARLY DESIGNING SPACES IS NOT HIS FORTE. WE ATTEMPTED TO CONTACT HIM ON NUMEROUS OCCASIONS AFTER HIS SITE VISIT AND WERE NEVER ABLE TO GET HIM TO RETURN OUR CALL. PERHAPS IT WAS ALL FOR THE BEST AS WE WOUND UP GOING WITH OTHER COMPANIES FOR THE WORK AND WILL SPEND CLOSER TO $100,000 WHEN ALL IS SAID AND DONE. THIS EXPERIENCE MAY BE AN ABERRATION BUT I'D BE CAREFUL WITH THEM IN THE FUTURE.

WONDERFUL TO WORK WITH. ORGANIZED FROM SUPERVISOR TO WORKMEN. ALL WERE CLEAN, MANNERLY, QUALITY PEOPLE WHO DID QUALITY WORK. REALLY WORKED WELL WITH ME TO ACHIEVE THE FINISHED PRODUCT I WANTED.

LIFESTYLE GROUP WAS PROFESSIONAL, KNOWLEDGEABLE AND COURTEOUS. THEY ACCOMMODATED A NUMBER OF SPECIFICS WE NEEDED/WANTED IN BOTH ROOMS. WE HAD HAD VERY BAD EXPERIENCES WITH OTHER REMODELING COMPANIES -- NOT TRUE WITH LIFESTYLE GROUP.

RYAN TOOK THE TIME TO HELP ME PICK OUT THE INTERIOR OF MY BATHROOM. RYAN HELPED ME SCHEDULE MY OTHER CONTRACTORS THAT WERE GOING TO BE IN THE HOUSE. THAT WAS SUCH A RELIEF TO SEE A PLAN EVOLVE OUT OF CHAOS. THEY STARTED ON TIME, AND HE WAS VERY PATIENT WITH ME WHEN I HAD QUESTIONS AND I USUALLY GOT AN ANSWER RIGHT AWAY, BUT NO LATER THAN 24 HOURS. BOTH HE AND KIRSTEN WERE VERY REASSURING ABOUT THE PROJECT BEING ON SCHEDULE AND KEEPING ME INFORMED OF THEIR PROGRESS. I WAS MADE TO FEEL MY PROJECT WAS THE MOST IMPORTANT AND I WAS THIER BEST CLIENT. I HAD MET 2 PEOPLE THAT WERE DOING WORK IN MY HOUSE AND THEY WERE VERY POLITE. WHEN I ASKED THEM QUESTIONS, THEY WENT THE EXTRA DISTANCE TO BE SURE THAT WHAT I WANTED THEY COULD DELIVER AND I WAS HAPPY WITH THE OUTCOME. FROM THE PEOPLE WHO WERE AT MY HOUSE, TO THE RECEPTIONIST WHO ANSWERS THE PHONE, THEY HAVE ALL MADE THIS TRANSITION AS PAINLESS AS POSSIBLE. TO THIS DAY I LOOK AT MY BATHROOMS AND THINK WOW! THESE LOOK REALLY GREAT!

FABULOUS ALL THE WAY THROUGH. VERY PROFESSIONAL AND CLEAN.

RICH HORN & THE LIFESTYLE GROUP DID AN EXCELLENT JOB HELPING US FIND SOLUTIONS TO OUR PROBLEMS AND FOLLOWING THROUGH WITH SOLVING OUR PROBLEMS. THEY WERE VERY PUNCTUAL, HAD GOOD COMMUNICATIONS WITH US AND WERE VERY NEAT.

I WAS VERY HAPPY WITH THE COMPANY AND THE WINDOWS.

VERY RESPONSIVE--CUSTOMER SERVICE WAS EXCELLENT. I RECOMMEND LIFESTYLE TO ANYONE INTERESTED IN A GREAT REMODELER

LIFESTYLES DID A HUGE PROJECT FOR US. WHEN PROBLEMS OR MISCOMMUNICATION HAPPENED THEY ALWAYS WORKED WITH US TO COME TO AN IMMEDIATE, FAIR AND SATISFYING SOLUTION. REMODELING IS NOT CHEAP. WE WEREN'T EXPECTING THE PRICE TO BE AN "A" GRADE. YOU GET WHAT YOU PAY FOR. WE HAD A LOT OF QUALITY WORK DONE.

THE LIFESTYLE GROUP WAS A PLEASURE TO WORK WITH ON MY REMODELING PROJECTS. THEY WERE VERY INFORMATIVE AND HELPFUL THROUGHOUT THE PRICING PHASE OF OUR MEETINGS. BUDGET WAS VERY IMPORTANT TO MY WIFE AND I. LIFESTYLE DOES AN EXCELLENT JOB OF SETTING APPROPRIATE PRICE EXPECTATIONS PRIOR TO THE PRICING PHASE. WE ENJOYED VISITING THEIR OFFICE TO CHOOSE OUR CARPET AND MEETING THE STAFF AND CREW THAT THE LIFESTYLE GROUP EMPLOYS. THEY HAVE AN EXCELLENT SHOWROOM THAT ENABLED US TO GAIN INSTANT COMFORT WITH THEIR COMPANY. IT DID NOT TAKE ME LONG TO CHOOSE LIFESTYLE AS MY REMODELING PARTNER. MY COMFORT WITH THEM FAR EXCEEDED MY EXPECTATIONS. VERY GOOD COMMUNICATION WITH MY DESIGN MANAGER THROUGHOUT THE PROJECT. I EXPECTED CHALLENGES ON MY PROJECT AND THEY WERE DEALT WITH IN A VERY TIMELY MANNER. MY WIFE AND I ARE EXTREMELY HAPPY WITH ALL WORK THAT WAS DONE ON OUR HOME AND WOULD NOT DREAM OF CALLING ANYONE BUT THE LIFESTYLE GROUP. I HAVE HAD BAD CONTRACTORS IN THE PAST, BUT NOW I CALL LIFESTYLE.

WOW! FROM THE VERY FIRST CONSULTATION, LIFESTYLE WAS PATIENT, HELPFUL AND KNOWLEDGEABLE. WE WOULD,AND HAVE, RECOMMEND THEM TO ANYONE WHETHER THEY HAVE A MAJOR REMODEL OR A SMALL BATHROOM TO UPDATE. THE WERE AWESOME.

HONEST, RELIABLE AND FRIENDLY PEOPLE. THERE WAS A PRODUCT PROBLEM WITH THE SUPPLIER. LIFESTYLE WAS ABLE TO WORK WITH US TO OUR COMPLETE SATISFACTION.

WE WERE VERY PLEASED WITH THE FINISHED PRODUCT, BUT DISAPPOINTED IN THE OVERALL LENGTH OF TIME TO COMPLETE THE PROJECT. OUR ORIGINAL CONTACT WITH THEM WAS IN MID-MARCH AND THE PORCH WAS NOT COMPLETED UNTIL MID-JULY. THE DELAY WAS CAUSED BY AN ERROR IN MEASURING THE ROOF CLEARANCE AND SEVERAL COMPONENTS HAD TO BE REORDERED. THE COMPANY WAS PRO-ACTIVE IN CORRECTING THE MISTAKE AND ASSURING THAT WE RECEIVED THE PRODUCT AND QUALITY THEY HAD PROMISED.

THEY WOULD NOT GIVE ME THE ESTIMATE UNLESS I WENT TO THEIR OFFICE, AND THEY WERE BRAGGING ABOUT BEING THE HIGHEST RATED COMPANY ON ANGIE'S LIST, AND THAT THIS WAS THE ONLY WAY THEY DO BUSINESS. THEY REFUSED TO MAIL OR FAX IT TO ME. THERE WAS NO VALID REASON GIVEN FOR MY PRESENCE BEING REQUIRED AT THEIR OFFICE, AND IT SEEMED LIKE A HIGH PRESSURE SALES TACTIC.