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Lifestyle Group Residential Remodeling

Kitchen and Bath Remodeling, General Remodeling

About us

Lifestyle Group is an Award Winning locally owned and operated company specializing in Residential Remodeling including Kitchen Remodeling, Bathroom Remodeling, and Home Additions. Our goal is to develop a lifelong relationship and earn your trust. We are also a Certified Aging-in-Place Specialist.

Business highlights

26 years of trusted experience

Services we offer

Design & build residential remodeling, room additions, kitchens and baths, basement finishing, sunrooms, screen porches, decks, exterior renovations, whole house renovations, attic & porch conversions, handyman.

Services we don't offer

Solarium & conservatories, homeowner's insurance claims

Amenities



Accepted payment methods

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Photos of past projects

Reviews

4.7673 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
10%
3
5%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 401-425 of 673 reviews

MAURICE H.
09/2006
4.0
remodeling, basement remodeling
  + 0 more
Ryan was nice, but I thought the 2 day expiry date on their estimate was a bit over the top and quite a pressured sales pitch. This was very much a turn off.
Description of Work: Received an estimate for a basement finish. The price was 30% more than the other bids. Although a nice presentation was made, I couldn't justify the cost.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Lifestyle Group Residential Remodeling
THE MEMBER SUBMITTED THIS REPORT 6 MONTHS AFTER OUR MARCH 28TH PRESENTATION TO HIM - WHY? OUR COMPANY POLICY IS TO UPDATE PRICING TWICE MONTHLY... THE 1ST AND 15TH OF EVERY MONTH. WE EXPLAINED TO CLIENT, AS WE DO TO ALL CLIENTS, THAT PRICE WOULD BE UPDATED ON 1ST. IT WASN'T AS IF WE'D RETRACT OUR INTEREST IN DOING THE PROJECT... SIMPLY UPDATING COSTS - UP OR DOWN. AT THE TIME, FUEL WAS RISING, RATES WERE RISING, KATRINA WAS CREATING MATERIAL PROBLEMS, SUPPLIERS WERE RAISING COSTS. WE'VE NEVER BEEN ACCUSED OF BEING HIGH PRESSURE IN 7 YEARS OF BUSINESS. OUR ENTIRE PROCESS IS FOCUSED ON SERVICE. WE WERE JUST NAMED ONE OF THE TOP 50 REMODELING COMPANIES IN THE US. AS FOR PRICE DISCREPANCY, IF WE'RE COMPARED APPLES TO APPLES WITH REPUTABLE REMODELING COMPANIES, THIS 30% DIFFERENCE WOULD NOT EXIST. WE'VE PRICED SEVERAL $50,000 BASEMENTS AND BEEN LESS THAN $200 APART FROM MULTIPLE COMPANIES. THE QUESTION BECOMES WERE WE TOO HIGH OR WERE THE OTHERS TOO LOW? THERE IS A REASON OUR INDUSTRY HAS A BAD REPUTATION AND IT REVOLVES AROUND GUYS THAT WORK OUT OF THEIR TRUCK PRICING PROJECTS TOO LOW, ONLY TO LEAVE THE CLIENT HANGING AND MOVING ON TO THE NEXT VICTIM. WE WILL NOT PRICE LOW TO GET A CONTRACT AND THEN ADD A BUNCH OF CHANGE ORDERS. WE PROVIDE AN HONEST ESTIMATE FOR THE WORK REQUESTED AND WILL ALWAYS BE HAPPY TO HELP A CLIENT UNDERSTAND PRICE DIFFERENCES. IT HAPPENS EVERY DAY IN OUR BUSINESS AND OUR CLIENTS FIND WE ULTIMATELY AREN'T MORE WHEN YOU COMPARE ESTIMATES ACCURATELY.

ANDREW & MARGARET K.
08/2006
5.0
remodeling
  + -1 more
This job involved removing appliances, moving walls, flooring and so on... We used them a couple of years ago so we called them again and we'd do the same in the future. They were great.
Description of Work: To remodel our laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

MARK B.
08/2006
5.0
home remodeling
  + -1 more
We had a fantastic experience with the Lifestyle Group. Ryan seemed truly excited about the project and was helpful in taking our ideas and finding ways to incorporate them into the final project. The showroom setting was a huge time saver during the selection and design phase. It was nice to see samples of cabinets, counters, hardware, tile, etc. all at once instead of driving from store to store trying to find items. All of the workers we very polite and professional and we were never uncomfortable having them in our home(and they were here a lot as this was a pretty big project). The detail work was top notch. When problems came up (the flooring sub did a poor job of sanding the hardwoods and had to re-do it)Lifestyle took initiative to solve the problems as soon as they were aware. They were very considerate of any inconvenience to our family. They were very picky about the quality of the finish work and the project turned our great. We will absolutely use them for future projects.
Description of Work: Lifestyle did a complete kitchen remodel for us. Complete demolition, installation of cabinets, lighting, built in appliances, tile backsplash, and granite countertops. Re-designed the area between kitchen and family room to include additional storage and display cabinets. Hardwood floors were refinished on most of the main level. Exhaust hood vented to the outside was installed. Keirsten came up with some design solutions to achieve what we wanted without having to reduce our floor space in the eating area. Their web based communication tool was a nice way to stay in touch as the project progressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65,000

JAMES PAMELA H.
08/2006
5.0
appliance repair, custom cabinets, closet systems, countertops, flooring contractor, lighting, plumbing, home remodeling
  + 6 more
Their web site communication tool was very handy, we kept in touch by email daily. Nice people, family owned company. Feel we got what we paid for, which is nice.
Description of Work: Kitchen remodel: built closet for water heater, built a pantry, all new recessed can lighting, installed new vinyl floor, new cabinets, Corian countertop, installed appliances we bought for us, new pocket door installed between kitchen & laundry room, new kitchen sink faucet and garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27,000

JEANNE L.
07/2006
5.0
remodeling
  + -1 more
We were impressed by the company, but their price was much higher than others we contacted. They did provide us ideas for a unique solution using ductless heating/cooling system. We ultimately did use this system and are pleased with it. We went with another contractor who had experience renovating rooms into the purpose we had in mind. However, although Lifestyle's estimate was much higher, they did provide us with ideas on how best to approach the project. I would consider them if I was adding on an addition such as a family room.
Description of Work: Had a large area above 3 car garage that we wanted to convert to usable living space. Also new stairways and heated garage to be included in project

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69,000

KAREN M.
07/2006
5.0
replacement windows
  + -1 more
Ryan Horen was courteous and knowledgeable (director of sales). The carpenters were on time and did an excellent job. They cleaned the work areas before leaving at the end of the day. My husband, Patrick, and I are very pleased with our porch and LifeStyles workmanship.
Description of Work: They removed and replaced three sliding glass/screen doors with windows on two walls of an enclosed porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,324

VICKY Y.
06/2006
5.0
remodeling
  + -1 more
They are very professional, dependable, and trustworthy. I am comfortable with them being in my house when I am not there.
Description of Work: They remodeled my attic and turned it into a room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBB & JULIE L.
05/2006
5.0
replacement windows
  + -1 more
He was very good at giving me information for constructing our porch. We are planning to use him when we add windows in the future.
Description of Work: We talked to Ryan about putting windows in a screened-in porch.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$3,500

PATRICK B.
04/2006
5.0
remodeling
  + -1 more
They had to move some of the plumbing. They added a closet and half bath. They did full tile and painting, installed all vents and plumbing and a heated floor. All the crew that came out were particularly nice. I have an eye for detail and they had no issue with that. They were very accommodating to requests. They kept the area clean during and after construction.
Description of Work: They added a bathroom to an unfinished space in our basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$20,000

DAVE C.
03/2006
1.0
sunrooms
  + -1 more
My husband called and left a message that we were interested in obtaining an estimate for a screened porch/sunroom. His call was not returned. While attending the Flower and Patio show we mentioned to Becky Badger (the person attending their booth)that we were interested in an estimate, had left a message, however it wasn't returned. She took our name and number and said she would have someone call us. My husband received a call from Ray the following business day, regarding "windows." My husband explained we weren't interested in windows, we were interested in an estimate for a screened porch. Ray seemed uninterested and in a hurry. After my husband provided some prelimiminary information, Ray said he did these jobs all the time and it would be $15,000. Ray was rude and obviously not interested in coming out to take any measurments or discuss the project so an estimate could be provided. I would not use or recommend this company.
Description of Work: Work was not performed.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$15,000

Response from Lifestyle Group Residential Remodeling
RESPONDING IN ORDER TO THE COMMENTS ABOVE: 1) THIS CLIENT DID CALL IN PRIOR TO THE SHOW - ON MARCH 2ND AND WE CALLED BACK AND LEFT MESSAGE... CLIENT DID NOT RETURN OUR CALL. AT THE SHOW, THEY MADE THE COMMENT TO BECKY THAT THEY HADN'T HAD TIME TO CALL US BACK. WHY WOULD THEY LIE IN THEIR REPORT? 2) NOTE AFTER THEY SPOKE WITH BECKY AT THE SHOW, WE AGAIN CALLED THEM BACK THE NEXT DAY - AS SOON AS THE MESSAGE WAS PASSED TO THE SALESMAN. 3) WE HAVE NO EMPLOYEE NAMED RAY. OBVIOUSLY, ACCURATE DETAILS ARE NOT HIGH ON THE LIST FOR THIS CLIENT. 4) IT IS TRUE THAT WE ASKED FOR PRELIMINARY INFORMATION, AS WE DO WITH EVERY CLIENT. UNFORTUNATELY, MANY CLIENTS HAVE NO IDEA WHAT PRIOCE RANGE THESE PROJECTS FALL IN. WE SEE THEM EVERY DAY, SO WE HAVE THE ABILITY TO ASK FOR DETAILS OVER THE PHONE TO PUT THE CLIENT INTO A REASONABLE PRICE RANGE FOR THE PROJECT THEY DESCRIBE. IN THIS CASE, THE DETAILS EXPLAINED BY THE CLIENT LED OUR SALESMAN TO TELL THIS INDIVIDUAL HIS PROJECT WOULD LIKELY FALL IN THE $15,000 RANGE (GIVE OR TAKE). AT THIS POINT, IF THE CLIENT IS THINKING IN THIS RANGE, WE SET A TIME TO VISIT. WE WON'T GO OUT AND VISIT A CLIENT WHO IS THINKING THIS PARTICULAR PROJECT WOULD COST $5,000 AS IT IS A WASTE OF HIS TIME AND OUR TIME. WE RECEIVE OVER 1,000 CALLS PER YEAR AND PHYSICALLY CANNOT VISIT EVERYONE, SO WE HAVE TO MAKE SURE PEOPLE ARE THINKING REALISTICALLY, WHICH OBVIOUSLY THIS CLIENT WAS NOT... THUS THIS ERRONEUOS REPORT WITH LIES AND INACCURACIES DISPARAGING OUR COMPANY.

MARK & CAROLYN W.
01/2006
4.0
remodeling
  + -1 more
Ryan returned my call in about 3 days, and came out within a week to look at the space. He gave me some different information than GA Herzog did. He said with 4 foot kneewalls, the space would only be 5 ft wide. He recommended that the $ would be better spent on finishing the large half of our large basement. I appreciate his feedback, but we really didn't want 4 ft kneewalls. The info about the cost comparison on the basement was good to know.
Description of Work: Came out to give an estimate on finishing a small attic space.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY R.
01/2006
5.0
remodeling
  + -1 more
Lifestyle did a great job. This was a huge project with MANY details. They were very honorable, if they said they would take care of something, then they did. Ryan was our point person and did a great job. The subs they had on the job (with the exception of one, the brickers, which they did their best to remedy) were great (roofers, tillers, HVAC, drywallers, insulation, excavators). Communication was excellent and response was very quick, if we called, we got a response immediately, even if it was just to let us know that they were working on it. They started a website program just as our job was finishing, but we loved it. It allows the customer to see what's new on the job and what's going on next. It saved us from making phone calls b/c we could check the website regarding job progress. We have four small kids and Lifestyle was great with them. My husband and I also work shift work and are sleeping at odd times and they tried to work with us as much as possible. GREAT JOB!!
Description of Work: Large 1200 sq. ft. addition, including new two-story front foyer (the entrance had been a single story), two new front porches, new two story addition, including new master suite/bath, second floor laundry room and ''craft room,'' play area. Whole home repainted (new addition, as well as old section), whole new roof (new and old part of the home). New wood flooring installed in entire foyer and second floor hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260,000

STEVE S.
01/2006
5.0
remodeling
  + -1 more
Having used Lifestyle in the past, I knew exactly what to expect. They were very professional, prompt and were very detail oriented. I contacted Ryan Horen and described our project and our budget. They were quick to do a design and set up our showroom visit for selections. They have expanded the showroom, which made the selection process very easy and enjoyable. Shopping there is like going to a small home improvement store geared towards remodeling! I would never call anyone but lifestyle for a home related job! We are already saving up for our next project. They exceeded our expectations again!
Description of Work: The Lifestyle Group remodeled our bathroom and did various drywall patches around the house. Replaced tub, flooring, cabinets, electrical, trim, and mirrors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

LISA R.
01/2006
2.0
remodeling
  + -1 more
I called 4 companies to get estimates to finish my basement. 3 companies called me back the same day and came out for the estimate within a week. However, it took Lifestyle group 1 week to return my call and they left a message since I wasn't home. I called them a second time and it took another week for them to call me back. By this time I had gotten 3 estimates and chosen the company to finish my basement. The other Angie's List reviews on this company are good, but apparently they are too busy to return all calls promptly.
Description of Work: Called for an estimate to finish our basement.

Rating CategoryRating out of 5
punctuality
1.0


Response from Lifestyle Group Residential Remodeling
THE MEMBER CALLED US ON 12/28. UNFORTUNATELY, WE WERE WORKING WITH A SKELETON STAFF BETWEEN CHRISTMAS AND NEW YEAR''S. THE CLIENT INFORMATION WAS PLACED ON THE DESK OF OUR SALES MANAGER, WHO WAS OUT AND CALLED THE CLIENT THAT DAY (FRIDAY 12/30) UPON HIS RETURN TO THE OFFICE. IT WAS NOT A WEEK AS THE CLIENT STATED. IT WAS 2 DAYS. SHE CALLED ON WEDNESDAY AND WE CALLED ON FRIDAY. WE GENERALLY TELL CLIENTS THEY WILL GET A RETURN CALL TO DISCUSS THE PROJECT IN DETAIL WITHIN 24-48 HOURS. THIS DID HAPPEN, BUT IT REALLY TOOK A DAY LONGER THAN WE WOULD LIKE TO GET A CLIENT CALLED BACK. IN REFERENCE TO CALLING US A 2ND TIME AND TAKING ANOTHER WEEK TO RECEIVE A RETURNED CALL, THIS IS NOT TRUE. UNFORTUNATELY, OUR INITIAL SLOW RESPONSE OPENED US UP TO CRITICISM BY THIS CLIENT, BUT THE CLIENT HAS EXAGGERATED THE CIRCUMSTANCES TO A POINT BEYOND REASON. THE CLIENT INDICATED SHE CALLED US BACK, BUT HER RETURN CALL TO US WAS NOT UNTIL ALMOST TWO WEEKS HAD PASSED FROM OUR INITIAL RETURNED CALL TO HER. WE WOULD ASK THAT YOU CALL US IF YOU HAVE A REMODELING PROJECT AND FORM YOUR OWN OPINION FROM YOUR EXPERIENCES WITH OUR COMPANY. OUR APOLOGIES TO THIS CLIENT FOR THE INITIAL DELAY IN RESPONDING.

Judy S.
01/2006
5.0
home remodeling
  + -1 more
This is the second major remodel they have done. It was well done and they are great to work with. Would most certainly use them again.
Description of Work: Complete Master Bath redo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

JAMES B.
12/2005
1.0
remodeling
  + -1 more
I called this company on November 27th for a quote on a basement finish, left 2 phone numbers with voicemail where I could be reached. Three weeks later, I have yet to hear from them. I had called 3 top rated Angie's List companies the same day. This was the only one that did not return the call.
Description of Work: Basement remodeling.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Lifestyle Group Residential Remodeling
THIS CLIENT DID INDEED CALL ON NOVEMBER 27TH AND DID LEAVE A MESSAGE, HOWEVER, THE MESSAGE HE LEFT COULD NOT BE UNDERSTOOD ON THE VOICE MAIL. IT WAS AS IF THE MESSAGE JUST BROKE UP OR CUT OUT - POSSIBLY LIKE HIS CALL WAS MADE FROM A CELL PHONE IN A DEAD ZONE. WE HEARD HIS NAME, BUT COULD NOT MAKE OUT THE LAST NAME AT ALL. HE DID NOT LEAVE TWO PHONE NUMBERS AS HE INDICATED, BUT HE LEFT ONLY ONE AND WE COULD ONLY MAKE OUT A FEW NUMBERS OF THAT PHONE NUMBER AFTER LISTENING TO THE MESSAGE OVER AND OVER. WE HAD SINCERELY HOPED THIS CLIENT WOULD CALL BACK ONCE HE HAD NO HEARD FROM US, NOT THAT WE WOULD EXPECT IT WITH THE REPUTATION OF THE REMODELING INDUSTRY, BUT MORE IN HOPE HE WOULD REALLY BE INTERESTED IN TALKING TO US ABOUT THE PROJECT AND THEN WE COULD THEN EXPLAIN THE CHALLENGING MESSAGE. BY NO MEANS WAS THERE ANY INTENT ON OUR END, WE WOULD HAVE LOVED THE OPPORTUNITY TO DO THIS PROJECT. BECKY FROM OUR OFFICE EVEN TRIED TO CALL SEVERAL COMBINATIONS USING THE NUMBERS SHE COULD UNDERSTAND, BUT NEVER REACHED A HOUSE THAT HAD THE SAME NAME LIVING THERE. WE EXPRESS OUR APOLOGIES, BUT THERE IS LITERALLY NOTHING WE COULD HAVE DONE ABOUT THIS SITUATION.

SCOTT P.
12/2005
5.0
replacement windows
  + -1 more
JOB WAS COMPLETED TIMELY, TRASH AND AREAS WERE CLEANED. WINDOWS ARE WONDERFUL. CREWS HAD TO REBUILD WINDOW FRAMES AND DOOR FRAMES DUE TO ROT. EXCELLENT WORK THROUGHOUT.
Description of Work: Replaced windows in the home, replaced front door, replaced back door, rebuilt wall section and completed drywall work where damage was, completed finish carpentry work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ALLEN S.
11/2005
5.0
sunrooms
  + -1 more
LIFESTYLE DID AN EXCELLENT JOB, AND WE ARE VERY HAPPY WITH OUR PORCH. SALESMAN VERY POLITE, AND INSTALLERS HERE WHEN STATED, AND VERY HELPFUL.
Description of Work: INSTALLED 3-SEASON WINDOWS IN PORCH - ENCLOSED PORCH.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

MARK B.
11/2005
4.0
remodeling
  + -1 more
THE OVERALL QUALITY OF THE WORK AT ITS COMPLETION WAS OUTSTANDING VALIDATING THE INITIAL DESIGN. NUMEROUS ISSUES AROSE THROUGHOUT THE PROJECT AND, FOR THE MOST PART, WERE ADDRESSED EFFECTIVELY BY KIERSTEN. THE PROJECT WAS DEEPLY MARRED BY GREATER THAN 2 MONTHS OF DELAYS FROM THE STATED FINISH DATE IN THE CONTRACT.
Description of Work: LIFESTYLE ADDED A UNIQUE ALL GLASS ADDITION TO THE HOUSE WITH A NEW KITCHEN, REMODELED BATHROOM AND SEVERAL OTHER MAJOR CHANGES. AN EXTENSIVE PROJECT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$175,000

Response from Lifestyle Group Residential Remodeling
AS YOU CAN TELL IF YOU READ OUR INDIVIDUAL REPORTS, WE RESPOND IF WE DISAGREE WITH A CLIENT''S PROJECT OBSERVATIONS IN ORDER TO DEFEND OURSELVES. IN THIS CASE, WE WRITE TO SAY THIS CLIENT''S ANALYSIS WAS CORRECT. WE HAD DELAYS UP FRONT WITH OUR FOUNDATION PARTNER, WHO DOES OUTSTANDING WORK, BUT DELAYED OUR PROJECT SCHEDULE ON THIS ONE... WHICH IS VERY UNCOMMON AS HE IS TYPICALLY VERY RESPONSIVE IN ALL THE PROJECTS WE COMPLETE. THEN, WE HAD ANOTHER DELAY DUE TO MATERIAL ISSUES RELATED TO THE GLASS ADDITION THE CLIENT SPOKE OF. BEYOND THAT, I BELIEVE THE CLIENT WOULD TELL YOU WE WERE THERE EVERY DAY, DID EVERYTHING WE SAID WE WOULD DO (...AND THEN SOME TO HELP MAKE UP FOR THE UNEXPECTED DELAYS). IN GENERAL, THIS WAS JUST A CASE OF AN EXTREMELY LARGE $175,000 PROJECT THAT TOOK TIME. THE FAMILY HAD A YOUNG CHILD AND LIVED WITHOUT THE USE OF MOST OF THEIR MAIN LEVEL FOR A FEW MONTHS DUE TO THE MASSIVE RENOVATION OF THE LIVING SPACE, INCLUDING THE KITCHEN. IT IS TOUGH TO ENDURE, ESPECIALLY WHEN WE ARE INSTALLING ITEMS LIKE GRANITE TOPS THAT HAVE TO BE CUSTOM MADE AND TAKE A FEW WEEKS. WE CAN HONESTLY SAY WE DID EVERYTHING WE COULD FOR THIS CLIENT TO MAKE THEM HAPPY. THE END RESULT IS ABSOLUTELY STUNNING. WE HOPE IT IS A CASE WHERE THE CLIENT WOULD STEP BACK A FEW MONTHS FROM NOW AND EVALUATE THAT WE WERE A GOOD PARTNER. PROBLEMS ARISE DURING EVERY PROJECT AND WE DO OUR BEST TO OFFER OUTSTANDING CLIENT SERVICE WHILE ADDRESSING THE CHALLENGES THAT ARISE.

Thomas H.
11/2005
1.0
remodeling
  + -1 more
I CALLED AND ASKED FOR AN ESTIMATE ABOUT TWO MONTHS AGO. I WAS TOLD A REPRESENTATIVE WOULD CALL ME TO MAKE AN APPOINTMENT. NONE DID. I CALLED AGAIN 3-4 WEEKS AGO AND, AGAIN, NO ONE CALLED.
Description of Work: BASEMENT FINISH.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from Lifestyle Group Residential Remodeling
MEMBER CALLED ON 8/3. WE CALLED BACK ON 8/4 AT 1:30. WE CALLED AGAIN ON 8/10 WHEN WE DID NOT HEAR BACK FROM INITIAL CALL AND LM WITH CHILD AT 1:10PM. NO RESPONSE TO EITHER OF OUR ATTEMPTS TO CONTACT. THEN, ON 10/25 - CLIENT CALLED IN AGAIN AND WE RETURNED CALL AGAIN ON 10/26 - LEFT ANOTHER MESSAGE AT 2:00PM. WE TRACK EVERY PHONE CALL TO A CLIENT BACK BY TIME AND DATE FOR EXACTLY THESE SITUATIONS. WHAT ELSE CAN WE DO? OBVIOUSLY THE MEMBER WAS NOT SERIOUS ABOUT THE PROJECT IN AUGUST AND DECIDED THEY WANTED TO REVISIT IT IN OCTOBER - THUS THE REASON FOR THE CALL BACK. WOULD YOU CALL BACK A COMPANY THAT DID NOT RETURN YOUR INITIAL CALLS 2 MONTHS PRIOR? I WOULD NOT. SO WE BELIEVE HE RECEIVED OUR ORIGINAL MESSAGE AND WAS NOT READY TO ACT. UNFORTUNATELY, WE CANNOT SUBMIT REPORTS WHEN CLIENTS DO NOT RETURN OUR CALLS. PLEASE KNOW THAT IF YOU CALL US, YOU WILL GET A RETURNED CALL AND WE WILL TRACK IT BY DATE AND TIME. THE DISSAPPOINTING THING TO US IS THAT THIS MEMBER HAD A VERY GOOD PROJECT AND WE WOULD HAVE MADE AN EXCELLENT PARTNER. ONE ADDED NOTE... THIS MEMBER ONLY GAVE US ONE CONTACT NUMBER. IT REALLY HELPS IF WE HAVE MULTIPLE CONTACT NUMBERS TO IMPROVE OUR ABILITY TO GET IN TOUCH WITH YOU ABOUT YOUR POTENTIAL PROJECT.

RICHARD P.
11/2005
5.0
remodeling
  + -1 more
WORKING WITH THE LIFESTYLE GROUP WAS GREAT. THEY WERE ON TIME, VERY POLITE AND EASY TO WORK WITH. KIERSTEN KEPT US INFORMED ON TARGET DATES. WE HAD A NEW KITCHEN IN A VERY SHORT TIME FRAME AND WITHIN A BUDGET WE COULD AFFORD. THE ONE YEAR OF INTEREST FREE FINANCING THAT WAS AVAILABLE DURING OUR REMODEL PROJECT WAS A DEFINITE BONUS. EVERYONE WAS PLEASANT FROM START TO FINISH. THEY ARE AN EXCELLENT COMPANY TO WORK WITH. WE WILL DEFINITELY CALL THEM AGAIN FOR OUR NEXT REMODEL PROJECT. WE WISHED WE HAD KNOWN ABOUT THEM A FEW YEARS AGO WHEN WE REMODELED OUR BATHROOM.
Description of Work: WE REMODELED OUR KITCHEN - WE REPLACED THE KITCHEN CABINETS, REPAIRED DRYWALL, KNOCKED OUT THE EXISTING BULKHEADS, INSTALLED NEW SINK AND DISPOSAL, UPDATED THE LIGHTING WITH RECESSED LIGHTS, ADDED OUTLETS, REPLACED THE FLOORING, INSTALLED AN OVER THE RANGE MICROWAVE, INSTALLED NEW FLOOR TRIM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Patty P.
10/2005
5.0
remodeling
  + -1 more
MY EXPERIENCE WAS VERY GOOD, ALTHOUGH I DID NOT CHOOSE THEM TO FINISH MY BASEMENT. RYAN CAME TO THE HOUSE AND ASKED MANY QUESTIONS ABOUT WHAT I WANTED IN THE BASEMENT. HE WAS THE ONLY ONE TO POINT OUT SOME VERY VALID CONSIDERATIONS. RYAN GAVE ME A VERY BALLPARK PRICE RANGE BUT REQUIRED AN IN-OFFICE APPOINTMENT TO PROVIDE A DETAILED ESTIMATE. I WAS VERY IMPRESSED BY HIM AND HIS MARKETING COLLATERAL; THEY SURPASSED ANYTHING ELSE I HAD THUS FAR RECEIVED. HOWEVER, I WAS NOT INTERESTED IN CREATING A SHOWPLACE LOWER LEVEL. I DID NOT INTEND TO ENTERTAIN MY GUESTS THERE, BUT WAS FINISHING IT AS A RETREAT FOR MY TEENAGERS AND THEIR FRIENDS. HAD I BEEN CONCERNED ABOUT IMPRESSING MY OWN FRIENDS, I MIGHT HAVE CONSIDERED PAYING LIFESTYLE'S HIGHER PRICE, BUT IT WAS NOT NECESSARY TO ME IN THIS CASE.
Description of Work: RYAN CAME TO MY HOUSE TO ESTIMATE FINISHING MY BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MEGAN C.
10/2005
4.0
home remodeling
  + -1 more
NICE, PRICE WASN'T AS GOOD AS OTHERS, BUT OVERALL A PLEASANT EXPERIENCE.
Description of Work: WE USED THEM TO COMPARE.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lifestyle Group Residential Remodeling
WE APPRECIATE THE NICE GRADES ON THE REPORT, BUT WE TAKE ISSUE WITH THE "B" GRADE ON PRICE GIVEN THE MEMBER DIDN''T WAIT ON OUR PRICE BEFORE SUBMITTING THIS REPORT. IT''S DISAPPOINTING TO KNOW THE MEMBER WASN''T REALLY INTERESTED IN USING OUR COMPANY AND ESSENTIALLY WASTED OUR TIME. AGAIN, WE APPRECIATE THE NICE GRADES AND KIND COMMENTS, BUT IF YOU EVER WONDER WHY REMODELERS CHARGE FOR ESTIMATES OR ASK MANY QUESTIONS OVER THE PHONE TO DETERMINE WHETHER THEY SHOULD INVEST EFFORT ON A PARTICULAR PROJECT, PLEASE REFER BACK TO THE ORIGINAL COMMENTS OF THIS MEMBER, WHO WAS JUST "USING US TO COMPARE". WE SPENT MANY HOURS TO HELP THIS MEMBER. WE TELL POTENTIAL CLIENTS WE AREN''T DIFFERENT THAN YOUR DOCTOR,DENTIST,ATTORNEY,ACCOUNTANT-EXCEPT WE''RE EXPERTS WHO WORK ON YOUR LARGEST INVESTMENT,YOUR HOME - VERSUS YOUR FINANCES, ETC. THE MAIN DIFFERENCE IS YOU EXPECT TO PAY THE OTHER EXPERTS FOR THE VALUE OF THEIR TIME, WHILE REMODELERS ARE SUPPOSED TO OFFER THEIR TIME AT NO COST. THE LIFESTYLE GROUP BELIEVES MOST PEOPLE ARE HONEST AND SINCERELY WANT TO FIND A GOOD REMODELING PARTNER. WE ASK MANY QUESTIONS ON THE PHONE AND COME TO YOUR HOME AT NO COST IF WE THINK WE''RE A GOOD FIT FROM A BUDGET AND PERSONALITY PERSPECTIVE. IF WE DON''T THINK WE CAN HELP, WE WILL LIKELY POLITELY EXCUSE OURSELVES. PLEASE REMEMBER WE ARE PROFESSIONAL REMODELERS- NOT PROFESSIONAL ESTIMATORS- BUT WE ARE GREAT AT BALLPARKS IF YOU JUST WANT AN IDEA OF A PRICE RANGE FOR YOUR PROJECT. PLEASE RESPECT OUR TIME.

Guy R.
10/2005
4.0
flooring contractor
  + -1 more
COMPANY IS EXPENSIVE, BUT SEEMED EXTREMELY KNOWLEDGEABLE ABOUT THE WORK WE WERE LOOKING FOR A QUOTE ON. WOULD USE IF I CAN NOT FIND LESS EXPENSIVE COMPANY. VERY BUSY COMPANY, AS IT TOOK ABOUT 2 WEEKS FOR THEM TO GET ME IN FOR AN ESTIMATE.
Description of Work: ESTIMATES GIVEN FOR REPLACING LAMINANT FLOORING WITH CERAMIC TILE. REP WAS VERY UP FRONT THAT HIS PRICE WILL BE WELL ABOVE OTHER COMPANIES AS HE USES A VERY EXPENSIVE TILE INSTALLER. HE SAID HE USES BECAUSE HE HAS HAD PROBLEMS IN THE PAST WITH BAD JOBS AND WITH THIS SUBCONTRACTOR HE DOES NOT HAVE TO WORRY ABOUT THAT.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Lifestyle Group Residential Remodeling
WE DID NOT SAY IT QUITE THIS WAY, BUT THE MESSAGE HE RECEIVED FROM US IS GENERALLY TRUE. WE USE A "PROFESSIONAL" TILE INSTALLER WHO DOES IT RIGHT THE FIRST TIME AND THIS RESULTS IN NO CALL BACKS. WE COME WHEN WE SAY WE WILL AND DO WHAT WE SAY WE WILL DO. THERE IS A COST TO THAT BEYOND AN INSTALLER THAT SLAMS IT IN AND MOVES ON. NOT SURE ABOUT CLIENT''S COMMENT REGARDING BAD JOBS IN THE PAST... WE HAVE USED THIS INSTALLER FOR MANY YEARS NOW. ONE LAST POINT - IT WAS TRUE ABOUT THE TWO WEEK DELAY FOR AN ESTIMATE, BUT CLIENT WANTED A FULL BLOWN REMODELING PROJECT, NOT JUST A FLOORING PROJECT. HE CALLED AT A TIME WHEN EVERYONE WAS TRYING TO LINE UP APPOINTMENTS FOR FALL REMODELING PROJECTS AND WE WERE INDEED BACKED UP AT THAT TIME. THAT IS NOT A NORMAL OCCURRENCE.

Guy R.
10/2005
4.0
home remodeling
  + -1 more
THIS WAS A KNOWLEDGEABLE COMPANY BUT TOO EXPENSIVE FOR MY HOME, AND TOO BUSY AS I NEED TO GET THE WORK DONE SOON.
Description of Work: ASKED FOR AN ESTIMATE ON REPLACING KITCHEN CABINETS, POSSIBLE LIGHTING CHANGES IN THE KITCHEN. REP TOLD ME THAT THEIR CABINETS TAKE APPROX 8 WEEKS TO COME IN. THIS AMOUNT OF TIME IS TOO LONG AS OUR KITCHEN IS PARTIALLY TORN UP AND WE NEED TO GET THE PROJECT GOING.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Lifestyle Group Residential Remodeling
WE APPRECIATE THE MEMBER SAYING WE''RE A KNOWLEDGEABLE AND PROFESSIONAL COMPANY. WE WANT TO MAKE A FEW COMMENTS ABOUT PRICE AND BEING TOO BUSY. FIRST, PRICE IS RELATIVE. WE OFTEN ASK CLIENTS WHAT IS MOST IMPORTANT TO THEM - 1. BEST PRICE 2. BEST PRODUCT 3. BEST SERVICE - YOU CANNOT GET ALL 3 AS A CONSUMER. WE COMPLETE PROJECTS FOR ALL CLIENTS WITH A HIGH LEVEL OF SERVICE AND WITH WHATEVER QUALITY OF PRODUCT YOU CHOOSE. WHEN CLIENTS TELL ME WE ARE TOO EXPENSIVE, I ASK COMPARED TO WHAT? IF YOU PLACE OUR PRICE NEXT TO OTHER REPUTABLE REMODELERS IN INDPLS WITH APPLES-TO-APPLES ESTIMATES, YOU''LL FIND US TO BE VERY COMPETITIVE AND OFTEN THE BEST PRICE. IF YOU COMPARE US TO "WORK OUT OF THE BACK OF YOUR TRUCK" HANDYMEN WHO SAY THEY REMODEL, WE''LL BE HIGHER IN PRICE, BUT THERE''S NO RISK IN USING OUR COMPANY. WE HAVE NEVER WALKED AWAY FROM A PROJECT UNFINISHED AND NOBODY HAS EVER QUESTIONED OUR QUALITY. WE TELL CLIENTS THAT YOU SELECT THE PRICE LEVEL OF PRODUCT. WE WILL BE HONEST WITH YOU UP FRONT ABOUT COST RATHER THAN GIVE YOU AN INTENTIONALLY LOW ESTIMATE AND ADD UNEXPECTED CHANGE ORDERS LATER. GOOD, SAFE PROJECTS ARE COMPLETED BY GOOD EMPLOYEES WHO ARE WELL PAID - NOT BY CHEAP, "SCARY" LABOR. OUR GOAL IS TO HELP CLIENTS AND THOSE WHO USE US ARE ALWAYS VERY PLEASED. ABOUT BEING TOO BUSY - WE CANNOT START ANY PROJECT RIGHT AWAY AS WE NEED TIME TO GET MATERIAL AND PLAN PROPERLY. THIS SHOULD BE POSITIVE - THOSE AVAILABLE RIGHT NOW LIKELY ARE NOT VERY GOOD OR THEY''D BE BUSY AS WELL

Contact information

6230 Southeastern Ave, Indianapolis, IN 46203

http://www.lifestylegroup.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Kitchen and Bath Remodeling,
General Remodeling

FAQ

Lifestyle Group Residential Remodeling is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Lifestyle Group Residential Remodeling accepts the following forms of payment: Check
No, Lifestyle Group Residential Remodeling does not offer free project estimates.
Yes, Lifestyle Group Residential Remodeling offers eco-friendly accreditations.
No, Lifestyle Group Residential Remodeling does not offer a senior discount.
No, Lifestyle Group Residential Remodeling does not offer emergency services.
No, Lifestyle Group Residential Remodeling does not offer warranties.
Lifestyle Group Residential Remodeling offers the following services: Design & build residential remodeling, room additions, kitchens and baths, basement finishing, sunrooms, screen porches, decks, exterior renovations, whole house renovations, attic & porch conversions, handyman.
Solarium & conservatories, homeowner's insurance claims

Contact information

6230 Southeastern Ave, Indianapolis, IN 46203

http://www.lifestylegroup.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed