Lifestyle Group Residential Remodeling

Excellent. Scheduling for visits was smooth. Professional.

Terrific! Geoff and his colleagues were responsive, courteous, professional, organized and coordinated our meetings effectively by email and phone. After one visit to our home and my one visit to their office/showroom I have a complete initial plan for bathroom remodel/update project as well as ideas for materials and a good idea of the range of prices that I can work within.

I asked them to come out to give an estimate and I had to wait 2 weeks for someone to come out. They then told me that I had to go in to discuss the estimate with them. I wanted them to send it to me but their policy states that their customers have to come to the office. I felt that they were too busy and I felt like they weren’t real customer oriented. I then cancelled the estimate appointment and the office appointment.

I got the Big Deal on the bathroom remodel because I was remodeling the whole house. When I first called they wanted to schedule me a month and a half out. Ok no big dealc but they then were upset when just my wife would be around to work this remodel. Not only is that condensing to my wifes ability to help with a bathroom remodel its a little assuming to thing I am going to take two half days off work to accompany my wife the lead on this project. So we wait the month and half and my wife is going to be 15 minutes late. Becky, the remodeling organizer for the company gets upset. Long story short, she won't push the appoint back fifteen minutes and we reschedule another month out for an appointment. Two and a half months to get ideas on a bathroom!!! We were unhappy with the tone or service. We asked for a refund.

To say we are pleased with the outcome of our basement would be a huge understatement. The transformation Lifestyle Group created in a just a few months, from a cold and dark unfinished basement into the focal point of our home for entertaining and relaxing, has been simply amazing. We initially selected Lifestyle group to help give us some design ideas of what potential our unfinished basement held, and how to make the space more liveable in light of low ceilings and odd angles and all the things that give an older home character. From the very first meeting, Geoff and Kiersten listened openly to our ideas of what we envisioned the space to become, with some very specific design elements we wanted to see included. After a couple weeks, they presented us with the plans for our new basement, incorporating every design element we had hoped for. No doubt, this required some creative planning on their part to be sure to include the things that were important to us in the space that was provided. Their flexibility and attention to detail in the design stage of the project was the primary reason we selected Lifestyle for the project. Once work started, the Lifestyle construction crew was in our home almost daily for nearly two months. Courteous, friendly and professional, they made every effort to make a minimal impact on our daily routine. Each day, the jobsite was left in clean condition to minimize the dust and debris. Throughout the entire construction process, communication was excellent. We always knew what was being done that day or week, and when conflicts arose, Kiersten was always quick with a phone call or email to let us know what was going on. When we had questions or change requests, someone was often on site the same day to evaluate and provide feedback immediately. We couldn't be happier with the entire experience and the result of working with Lifestyle Group. They are a family owned and operated business that has all the professionalism you could ask for, but the personalized approach to customer service that sets them apart. Thank you to their entire team for the hard work and care of craftsmanship they put into our home!

We met with this contractor to get an estimate on a kitchen remodel as well as a room addition. Overall, the contractor was very responsive and professional. We ultimately chose another company for the remodel due to price and proximity to our home.

Were very professional and attentive to our concerns. Each worker we met were very good at their work and each were very helpful in answering any question presented. All contractors used i.e. electrical and plumbing were very good and helpful in answering questions and presenting helpful hints. In fact all the carpenters were very helpful in offering suggestions, i.e. how to take care of the wood floor, etc. Will be using them in the future for further home improvement projects.

Project took approximately 8 weeks (as estimated). Thanks to Kiersten's help on the design, colors and products, our kitchen turned out beautifully. She took her time with me and was very patient. The entire crew did an excellent job. We would highly recommend this company.

This has been an awesome and exceptional experience. Lifestyle Group has been wonderful to work with. Geoff took my vague ideas--more what I didn't want-to Kiersten who could take any idea I had and mesh it with what I really wanted. Work was started in late February and finished early May. Was a week or two later than planned only because of my added additions. As we worked with Lifestyle, our realization of other home upgrades increased. Their estimates and final pricing were very realistic and true. The quality of work is AAAAAA rating; their ethics exceptional as is their creativity in designing what we wanted, when we changed our minds and with added projects. Due to Kiersten's professional creativity, our 1.5 person kitchen has evolved to one where 6 people can gather without feeling crowded. This was accomplished without widening the space---adding 3 ft in length and appliance/counter arrangement. The cabinets', counters', stairs' roofing's, sky light's construction is quality and meet our wants and desires. During the process we became a "family" resulting in exceptional design and product. If anyone wants photos, please request. Cannot recommend this company and personnel highly enough.

The experience started out very well. Jeff came to our house, talked to us about what we wanted, and took detailed measurements of our kitchen. It was a pleasant conversation, and we also talked to him about a few smaller projects we had in mind for our 100-year-old house. A couple of weeks later, they called to let us know that our plans and estimate were ready, and we went to their office to meet with them. We had a nice meeting with them, looked around their showroom, and received our estimate and computer-generated drawings of what our kitchen might look like. They promised to email me the actual plans, but never did so. We liked them, and might have used them for the bathroom remodel we are doing now, but we were turned off by the lack of follow-through. I know that they lost money in the short-term on their $50 "Big Deal," but they should still have done everything they promised in the deal. I thought the point of that type of deal was to build business in the long-run, and they have lost ours.

My house was built in 2000 by Lifestyle Group, 6230 Southeastern Avenue, Indianapolis, IN 46203. The company also does business as Lifestyle Remodeling. All relevant permits on file in Marion County, Indiana indicate that the pertinent work was completed by Lifestyle Group. This autumn the chimney pulled away from the house by nearly six inches, leaving large gap between the roof line and back of the chimney and between the window and door frame. Shortly thereafter, a respected engineer from Donon company come to the house to inspect the chimney. His conclusion was that the chimney was not built properly; namely, the concrete footer was placed at insufficient depth and over backfill, and inadequate support was given to hold up the 20-some feet of brick masonry. The engineer insisted that the chimney be removed immediately to avoid potential loss/damage to life or property. The engineer completed a formal report, and pictures were taken documenting the problem. I also had 3 brick masons come look at the chimney, all of whom concluded that it was not constructed properly. On or about November 28, 2011, I contacted the Lifestyle Group/Lifestyle Remodeling, and its officers. Although they live a few minutes from the house, they have refused to come look at the chimney or provide any kind of support. Because the chimney must be removed immediately per the instructions of the engineer and masons, I sent multiple notices to Lifestyle, and its officers, to notify them that they have only a brief time to examine the chimney and propose a reasonable solution. However, my correspondence has gone largely ignored. Two officers of the company acknowledged that they do not intend to come inspect the chimney. Prior to submitting this report, I had a phone conversation with an officer of Lifestyle Group, and I received no offer of help or advice. He threatened me with a lawsuit for libel and promised a restraining order if I continue"harassing" him. Lifestyle Group's website says that they are "an Indianapolis home remodeling contractor built to serve you...with a caring approach." I have not seen care in any form.

Fantastic job. My windows were old aluminum windows and turned out to be mor difficult to remove than anticipated. They averaged 3 a day. Which I thought was pretty good seening what they had to do to remove the old ones. The workers cleaned up very well each day and were a pleasure to work with.

We asked Lifestyle along with 2 other companies to give us estimates on the work. We selected Lifestyle Group because of their excellent reputation, price and the information they provided us during the estimate phase of the project. The project began and ended on time. We were very concerned about the amount of time we would be without the use of the kitchen, especially the water. Lifestyle Group made getting the water service restored a priority and everything went very smoothly. We very much appreciated the help with selection of the materials for the project. The one-stop shopping for materials was very convenient. We have received many compliments on the selection of colors in the kitchen and family room. All of the workmen were top notch. They were punctual, courteous and did top quality work. We could not have been more pleased with the outcome of the project. We will definitely use Lifestyle Group again for future remodeling projects.

Everyone at the Lifestyle Group did a great job throughout the project, from working with the CEO, Geoff during the evaluation period to the estimates and design process, everything was completed with the highest degree of quality!!! Seeing the extensive detailed design of the kitchen remodel using their computer designs alleviated many of our concerns about the selected materials. We were very pleased that everything we selected in their showroom matched exactly as we expected. The Lifestyle Group's carpenters and construction resources (electrical, plumbing, painting) were all very professional. Everyone did a great job in helping us continue living in the affected rooms by working with us to keep existing equipment functional. We also appreciated the work that Kristen performed in helping us maintain our budget by assisting us with selection of economical alternatives to the various items such as lighting, plumbing fixtures, etc. Also, Lifestyle has a solid selection of associated vendors which made the process for selection of the counter top and lighting fixtures go smoothly! Finally, one area that I think goes unmentioned and unnoticed frequently is the level of communication with the contractor for a project like this but Lifestyle's use of their communication and project tracking system is critical to the success of the project. Being able to communicate and document the conversations eliminated the communication misunderstandings throughout the project.

I decided to hold off on the remodeling because of the economy. They were very friendly by phone but I never had them perform any work.

From the beginning Kiersten along with the Construction Manager and Crew suggested ideas that made the project go more smoothly and achieve the end result we were looking for.

When I went to the office/showroom, Jeff and Lisa showed me the possibilities via computer program. This was a very up-to-date presentation, and I was impressed. They gave me copies of all the plans and we discussed possibilities. I had been straightforward in telling them I could not do the project this year and they were very low pressure. As in no pressure - which was very much appreciated. They answered many questions about what I would like to do. I will definately have them the highest on my list when I can afford to do the things I think need to be done. I think they would be very easy to work with. I certainly recommend to others considering them if they need especially kitchen remodeling.

Their price was good. They were good but one of the people was excellent. The quality of their work was excellent. I would use them in the future.

Their planning and guidance were efficient. Their showroom had splendid samples to help us with selections. The entire workman was competent, efficient and meticulous plus the kind of men you could trust being in your home even if you were away.

From the very beginning Lifestyle Group's CEO, Geoffe was very involved. He traveled to our home, provided ideas and even pointed out errors that were made by the previous builder. His knowledge of construction and genuine friendliness made selecting his company very easy for us. Moreover, Lifestyle's website made checking the construction progress painless. And whenever we had a question or concern, we merely contacted his partner who would immediately respond and address our concerns. Once we discovered a missing ceiling light, Lifestyle quickly sent one of their workers to our home and fixed the problem. All of their construction workers were very courteous and left our basement neat and tidy. And not only did Lifestyle finish on time, but our new bathroom is quite lovely. When the time arrives for additional work to our basement, we will certainly call upon Geoffe and his company, Lifestyle Group!

Lifestyle Group - Matt Brown in particular - did an outstanding job removing the wall between my kitchen and den. While I had an idea of how the finished project was going to look, it was so much better! Matt was superb. His professionalism and talent were beyond expectation. I can honestly say that the cost of this project was by far the best money I have ever spent. I will never go to another remodeling company.

The plans they gave me were really good. The man who came out was very nice, easy to work with, and he listend to you. I would highly recommend this company.

I contacted them about the service I needed and that they would be working with the insurance claim I received. They indicated that they would not bother with insurance claims. She also wanted to know how many estimates I was having, which I informed her was not her business. I would not recommend this company to anyone.

I originally bought this as a Big Deal. I had them come out and they took measurements of my kitchen and gave me ideas and a drawing on how to lay it out. I had them do this on another place I own as well. They will do all the work if you wish, but I was only interested in plans as I am doing the work myself.

The actual construction took about 5 weeks and it began in November. The group really work hard to get it finished by Christmas. Our horrible winter caused a pause in the work until we got warm enough weather to finish painting and gutters. Geoff gave great suggestions during the design phase. The carpentry work is fabulous and the finish carpentry added character to the room. This team worked so hard to build a beautiful and functional room. I would recommend the Lifestyle Group to anyone wanting quality work.