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Lifestyle Group Residential Remodeling
Appliance (Major Electric Appliance) - Install or Replace, Repair or Service a Fridge, Freezer or Ice Maker, Electrical for Home Addition or Remodel - Install,
About us
Lifestyle Group is an Award Winning locally owned and operated company specializing in Residential Remodeling including Kitchen Remodeling, Bathroom Remodeling, and Home Additions. Our goal is to develop a lifelong relationship and earn your trust. We are also a Certified Aging-in-Place Specialist.
Business highlights
26 years of experience
Services we offer
Design & build residential remodeling, attic & porch conversions, basement finishing, decks, exterior renovations, handyman., kitchens and baths, room additions, screen porches, sunrooms, whole house renovations
Reviews
4.7500 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 8% | ||
| 4% | ||
| 3% | ||
| 1% |
Filter reviews by service
Showing 276-300 of 500 reviews
Amy J.
Aug 2012
Everything went so smoothly. Geoff handles the sales end, and Kiersten did the design and GC work. We appreciated the big screen in their office where Kiersten could show us the design and make changes during our meeting. They were very organized with paperwork, and the best part was the online program for tracking the project. This is where we communicated, which created a nice log, instead of searching through emails, etc. We've always heard horror stories about big renovation projects, but ours went so smoothly. The Lifestyle Group finished the project on time and on-budget, and they were a pleasure to work with. Most of all, we absolutely LOVE our new kitchen space.
AMANDA B.
Aug 2012
They were great to work with. Extremely responsive and professional, great ideas and execution of what we told them we wanted out of the remodeled space. The estimate they gave us for their design plan was very competitive, and we would have had no hesitation hiring them to do the work if we had decided to move forward with the remodel. We ended up deciding to move, but we plan to have Lifestyle out to our new house to give us an estimate for remodeling work we plan to do at the new place.
WILLIAM W.
Aug 2012
The design phase of the kitchen remodeling went very well. Problems with the existing kitchen and our desires for changes were thoroughly discussed with us. We were most pleased with the design that was presented to us in that it addressed all of the problems and changes that we had discussed within a complete redesign that was very satisfying to us. (We have received without solicitation many spontaneous complements on the remodeled kitchen by all who have seen it.)
There were no problems with the "tear out" phase. Every effort was made to minimize any negative features that are inherent in this phase. The work was done both efficiently and quickly.
Staff from the Lifestyle Group completed their work very satisfactorily. All of the work of the Lifestyle Group Staff was done to the extent possible within the schedule developed for the project. The schedule and any revisions were available to us at all times through a website set up specifically for this project (through Basecamp). The quality of the work met our standards which are very high.
The only problems which we had through the entire project were with the electrical work. Sadly, there were multiple problems in the electrical work which resulted in substantial inconvenience both as the project was being completed and as we began to use the newly-remodeled kitchen. The only positive dimension to these electrical problems was the responsiveness of the Lifestyle Group as these problems were brought to their attention.
Apart from the electrical work, all of the subcontracted work was completed consistently with both the standards of the Lifestyle Group and our standards.
There were no problems with the "tear out" phase. Every effort was made to minimize any negative features that are inherent in this phase. The work was done both efficiently and quickly.
Staff from the Lifestyle Group completed their work very satisfactorily. All of the work of the Lifestyle Group Staff was done to the extent possible within the schedule developed for the project. The schedule and any revisions were available to us at all times through a website set up specifically for this project (through Basecamp). The quality of the work met our standards which are very high.
The only problems which we had through the entire project were with the electrical work. Sadly, there were multiple problems in the electrical work which resulted in substantial inconvenience both as the project was being completed and as we began to use the newly-remodeled kitchen. The only positive dimension to these electrical problems was the responsiveness of the Lifestyle Group as these problems were brought to their attention.
Apart from the electrical work, all of the subcontracted work was completed consistently with both the standards of the Lifestyle Group and our standards.
Robert M.
Jul 2012
This service provider visited the house and spent about 90 minutes with my wife and I discussing remodeling ideas. We then met him at his office to review the designs. The designs were very detailed and professionally done. They also reflected our remodeling desires. He also gave us a detailed estimate for the work to be completed. He was very professional and there was no pressure to purchase the kitchen remodeling work from him. I would definitely recommend this service provider for the development of kitchen remodeling plans.
Suzanne M.
Jul 2012
Lifestyle Group set up a web page dedicated to our project where all work tasks were listed and checked off when completed. We could ask questions, upload photos of problems or progress, and generally keep in close communications with Lifestyle group. If we submitted a question, it was usually answered promptly within 24 hrs. Sometimes, Kiersten would answer questions at very late hours of the night. (I think she never sleeps!) A dumpster arrived on time and the project was underway as scheduled. We were a bit faster with demolition than had been predicted so Lifestyle Group was able to move their parts of the project up so as not to cause any unnecessary delay. As with any remodel or build, there were a few problems. One can light was inadvertently omitted and two island pendant lights were mislocated, but these errors were promptly corrected. A few cabinet doors and the island countertop arrived damaged, but these were replaced without question. David was very good as a cabinet installer and trim carpenter, and he paid particularly close attention to detail. Kiersten and Geoff are also very detail-oriented. Lights were spaced and centered carefully, and work space was examined closely. We requested some additional last minute drywall work which required Sam (the drywaller) and Lifestyle to make adjustments to their original schedules - again without complaint or question. We appreciated Lifestyle's willingness to work with us as we were determined to stay within our allowed budget for this project. Overall, we had an outstanding experience remodeling with Lifestyle Group. We are very happy with the total process and certainly proud of the end result. We have already recommended Lifestyle Group to some friends and acquaintances.
Don R.
Jun 2012
Demolition went smoothly with minimum mess. Everything was done well until the re-install of plumbing. Toilet seal was defective resulting in water damage in the kitchen on the first floor. Then there was a problem with new grout changing colors. At that time there was a bit of communication breakdown and we didn't hear from them for about 2 weeks. They fixed the damage in the kitchen when they installed the shower panel. In order to remove the defective new grout, they had to use a special saw. Unfortunitely, at that time no protection was given to the new vanity, medicine cabinet, and our attached bedroom. Since no plastic seal was used, the tremendous amount of dust from the saw got into the vanity, medicine cabinet and furniture including drawers in our bedroom. We told the workman that we had just replaced the toilet seat, bedroom drapes, bedspread, and had shampooed the carpet in our bedroom. When job was completed, we had to clean the drapes, bedspread, and shampooed the carpet again. The toilet seat was scratched at sometime during the shower panel installation; therefore, we are replacing that again. With all of this said, management of Lifestyle Group consistently demonstrated a sincere pride and concern in delivering the highest quality of work. We were never concerned that they would not fix the problems that occurred. This project started the end of April and was completed mid-June. We are planning to use Lifestyle Group again for two other projects - the kitchen and the family room.
Lifestyle Group utilizes an interactive website for all communications between the customer and main office once a contract has been signed. This minimizes misunderstandings that might occur with telephone calls and exchanged voice-mail messages. This tool also protects the contractor AND the consumer from project scope-creep and surprises of additional costs at project-end.
Lifestyle Group utilizes an interactive website for all communications between the customer and main office once a contract has been signed. This minimizes misunderstandings that might occur with telephone calls and exchanged voice-mail messages. This tool also protects the contractor AND the consumer from project scope-creep and surprises of additional costs at project-end.
Response from Lifestyle Group Residential Remodeling
"So often, when we reply to a member report, we do so to defend ourselves and dispute the facts outlined. In this case, we are going to be honest enough to say we aren't perfect and we had a couple of problems on this project that were our responsibility. There was an issue with a leaking toilet seal and it did leak onto the kitchen ceiling. I'm not sure we have had that happen 3 times in 13 years, but it happened here. So, what did we do? We fixed it... and we didn't turn a problem we created into the client's problem. Also, it is true that we had a grout issue we have never seen in over 13 years in business... and we spent weeks trying to identify what the appropriate fix might be. For some reason, there were dark spots that popped up in the grout. We do tile work almost every single day and we've never seen it. It wasn't mold or mildew, but something was causing it. We don't know if we had a bad batch of grout or a bad batch of sealer, but something clearly wasn't right. In the end, we did what a good company would do... we took the grout out and installed new to make it right for the client. Most companies would have found any way not to do that, but we aren't most companies. Did we make a mistake during the grout installation? I don't believe so as we followed the same process we always do, but we could not reasonably say the client did something wrong, so we took responsibility and fixed it. As far as the mess, to be perfectly honest, reading that we left a mess in this report is the first anyone in our company has heard of leaving a mess here. We don't do that. Would taking out that grout in and of itself be a messy, dusty process? Yes, it could be. It is no fun at all. And, add to that the fact we were working in a very small 5x8 bathroom space directly off the bedroom, so I could certainly see how dust would be created and I want to apologize to the client for any dust created. We absolutely pride ourselves on our cleanliness of job sites, so this is piece that most concerned me when reading the report. Again, we tear out everyday and we do NOT leave messes in your homes. It goes against everything we are about. Will a thin layer of dust find its way through your home at the demolition and drywall phases of every project? Yes. It happens regardless of the precautions we take, but we take steps to minimize it to the best of our ability. In conclusion, we are thrilled this client likes us enough that we will be doing their kitchen and living room projects. That is important that anyone reading this report takes away. As I said earlier, we aren't perfect and we will make mistakes, but this client clearly acknowledges that we really do care and we will make something right if it is our fault. There will never be a question about that sincerity in our approach. Having said that, I will tell you we hate receiving "B" grades. Maybe earning a "B" is pretty good in school and getting "B's" will even get you into college, but to our company they might as well be receiving an "F". We are better than that and hope to earn all "A's" for this client on the next project."
Bonnie S.
May 2012
Lifestyle Group renovated our kitchen in 2011. Due to their excellent service, we contacted them in January 2012 to look at our master bath and make renovation recommendations. Again Kiersten Morton designed the perfect "aging in place" bathroom. This continues to be an exceptional company to work with. Their designs, quality of craftsmanship, products used, timeliness and customer service by all employees cannot be matched or exceeded by any other company in the Indianapolis area.
They began in late February and finished mid April 2012 . Completion was a bit beyond projected end date due to fine tuning the drain and bathroom mirror and lighting - to meet their quality control standards.
They began in late February and finished mid April 2012 . Completion was a bit beyond projected end date due to fine tuning the drain and bathroom mirror and lighting - to meet their quality control standards.
Claudia W.
May 2012
Excellent. Scheduling for visits was smooth. Professional.
LIZ L.
May 2012
Terrific! Geoff and his colleagues were responsive, courteous, professional, organized and coordinated our meetings effectively by email and phone. After one visit to our home and my one visit to their office/showroom I have a complete initial plan for bathroom remodel/update project as well as ideas for materials and a good idea of the range of prices that I can work within.
Tracy P.
Mar 2012
To say we are pleased with the outcome of our basement would be a huge understatement. The transformation Lifestyle Group created in a just a few months, from a cold and dark unfinished basement into the focal point of our home for entertaining and relaxing, has been simply amazing.
We initially selected Lifestyle group to help give us some design ideas of what potential our unfinished basement held, and how to make the space more liveable in light of low ceilings and odd angles and all the things that give an older home character. From the very first meeting, Geoff and Kiersten listened openly to our ideas of what we envisioned the space to become, with some very specific design elements we wanted to see included.
After a couple weeks, they presented us with the plans for our new basement, incorporating every design element we had hoped for. No doubt, this required some creative planning on their part to be sure to include the things that were important to us in the space that was provided. Their flexibility and attention to detail in the design stage of the project was the primary reason we selected Lifestyle for the project.
Once work started, the Lifestyle construction crew was in our home almost daily for nearly two months. Courteous, friendly and professional, they made every effort to make a minimal impact on our daily routine. Each day, the jobsite was left in clean condition to minimize the dust and debris.
Throughout the entire construction process, communication was excellent. We always knew what was being done that day or week, and when conflicts arose, Kiersten was always quick with a phone call or email to let us know what was going on. When we had questions or change requests, someone was often on site the same day to evaluate and provide feedback immediately.
We couldn't be happier with the entire experience and the result of working with Lifestyle Group. They are a family owned and operated business that has all the professionalism you could ask for, but the personalized approach to customer service that sets them apart.
Thank you to their entire team for the hard work and care of craftsmanship they put into our home!
We initially selected Lifestyle group to help give us some design ideas of what potential our unfinished basement held, and how to make the space more liveable in light of low ceilings and odd angles and all the things that give an older home character. From the very first meeting, Geoff and Kiersten listened openly to our ideas of what we envisioned the space to become, with some very specific design elements we wanted to see included.
After a couple weeks, they presented us with the plans for our new basement, incorporating every design element we had hoped for. No doubt, this required some creative planning on their part to be sure to include the things that were important to us in the space that was provided. Their flexibility and attention to detail in the design stage of the project was the primary reason we selected Lifestyle for the project.
Once work started, the Lifestyle construction crew was in our home almost daily for nearly two months. Courteous, friendly and professional, they made every effort to make a minimal impact on our daily routine. Each day, the jobsite was left in clean condition to minimize the dust and debris.
Throughout the entire construction process, communication was excellent. We always knew what was being done that day or week, and when conflicts arose, Kiersten was always quick with a phone call or email to let us know what was going on. When we had questions or change requests, someone was often on site the same day to evaluate and provide feedback immediately.
We couldn't be happier with the entire experience and the result of working with Lifestyle Group. They are a family owned and operated business that has all the professionalism you could ask for, but the personalized approach to customer service that sets them apart.
Thank you to their entire team for the hard work and care of craftsmanship they put into our home!
Michael W.
Feb 2012
Were very professional and attentive to our concerns. Each worker we met were very good at their work and each were very helpful in answering any question presented. All contractors used i.e. electrical and plumbing were very good and helpful in answering questions and presenting helpful hints. In fact all the carpenters were very helpful in offering suggestions, i.e. how to take care of the wood floor, etc.
Will be using them in the future for further home improvement projects.
Will be using them in the future for further home improvement projects.
JEFF P.
Jan 2012
Project took approximately 8 weeks (as estimated). Thanks to Kiersten's help on the design, colors and products, our kitchen turned out beautifully. She took her time with me and was very patient. The entire crew did an excellent job. We would highly recommend this company.
Bonnie S.
Dec 2011
This has been an awesome and exceptional experience. Lifestyle Group has been wonderful to work with. Geoff took my vague ideas--more what I didn't want-to Kiersten who could take any idea I had and mesh it with what I really wanted. Work was started in late February and finished early May. Was a week or two later than planned only because of my added additions. As we worked with Lifestyle, our realization of other home upgrades increased. Their estimates and final pricing were very realistic and true. The quality of work is AAAAAA rating; their ethics exceptional as is their creativity in designing what we wanted, when we changed our minds and with added projects. Due to Kiersten's professional creativity, our 1.5 person kitchen has evolved to one where 6 people can gather without feeling crowded. This was accomplished without widening the space---adding 3 ft in length and appliance/counter arrangement. The cabinets', counters', stairs' roofing's, sky light's construction is quality and meet our wants and desires. During the process we became a "family" resulting in exceptional design and product. If anyone wants photos, please request. Cannot recommend this company and personnel highly enough.
Andrew S.
Nov 2011
Fantastic job. My windows were old aluminum windows and turned out to be mor difficult to remove than anticipated. They averaged 3 a day. Which I thought was pretty good seening what they had to do to remove the old ones. The workers cleaned up very well each day and were a pleasure to work with.
Michael F.
Nov 2011
We asked Lifestyle along with 2 other companies to give us estimates on the work. We selected Lifestyle Group because of their excellent reputation, price and the information they provided us during the estimate phase of the project. The project began and ended on time. We were very concerned about the amount of time we would be without the use of the kitchen, especially the water. Lifestyle Group made getting the water service restored a priority and everything went very smoothly.
We very much appreciated the help with selection of the materials for the project. The one-stop shopping for materials was very convenient. We have received many compliments on the selection of colors in the kitchen and family room.
All of the workmen were top notch. They were punctual, courteous and did top quality work. We could not have been more pleased with the outcome of the project. We will definitely use Lifestyle Group again for future remodeling projects.
We very much appreciated the help with selection of the materials for the project. The one-stop shopping for materials was very convenient. We have received many compliments on the selection of colors in the kitchen and family room.
All of the workmen were top notch. They were punctual, courteous and did top quality work. We could not have been more pleased with the outcome of the project. We will definitely use Lifestyle Group again for future remodeling projects.
David T.
Oct 2011
Everyone at the Lifestyle Group did a great job throughout the project, from working with the CEO, Geoff during the evaluation period to the estimates and design process, everything was completed with the highest degree of quality!!! Seeing the extensive detailed design of the kitchen remodel using their computer designs alleviated many of our concerns about the selected materials. We were very pleased that everything we selected in their showroom matched exactly as we expected. The Lifestyle Group's carpenters and construction resources (electrical, plumbing, painting) were all very professional. Everyone did a great job in helping us continue living in the affected rooms by working with us to keep existing equipment functional. We also appreciated the work that Kristen performed in helping us maintain our budget by assisting us with selection of economical alternatives to the various items such as lighting, plumbing fixtures, etc. Also, Lifestyle has a solid selection of associated vendors which made the process for selection of the counter top and lighting fixtures go smoothly! Finally, one area that I think goes unmentioned and unnoticed frequently is the level of communication with the contractor for a project like this but Lifestyle's use of their communication and project tracking system is critical to the success of the project. Being able to communicate and document the conversations eliminated the communication misunderstandings throughout the project.
Kenneth R.
Sep 2011
From the beginning Kiersten along with the Construction Manager and Crew suggested ideas that made the project go more smoothly and achieve the end result we were looking for.
Cherryl F.
Jul 2011
When I went to the office/showroom, Jeff and Lisa showed me the possibilities via computer program. This was a very up-to-date presentation, and I was impressed. They gave me copies of all the plans and we discussed possibilities. I had been straightforward in telling them I could not do the project this year and they were very low pressure. As in no pressure - which was very much appreciated. They answered many questions about what I would like to do. I will definately have them the highest on my list when I can afford to do the things I think need to be done. I think they would be very easy to work with. I certainly recommend to others considering them if they need especially kitchen remodeling.
CHARLES H.
Jul 2011
Their price was good. They were good but one of the people was excellent. The quality of their work was excellent. I would use them in the future.
Georgia B.
Jul 2011
Their planning and guidance were efficient. Their showroom had splendid samples to help us with selections. The entire workman was competent, efficient and meticulous plus the kind of men you could trust being in your home even if you were away.
Courtney G.
Jun 2011
From the very beginning Lifestyle Group's CEO, Geoffe was very involved. He traveled to our home, provided ideas and even pointed out errors that were made by the previous builder. His knowledge of construction and genuine friendliness made selecting his company very easy for us. Moreover, Lifestyle's website made checking the construction progress painless. And whenever we had a question or concern, we merely contacted his partner who would immediately respond and address our concerns. Once we discovered a missing ceiling light, Lifestyle quickly sent one of their workers to our home and fixed the problem. All of their construction workers were very courteous and left our basement neat and tidy. And not only did Lifestyle finish on time, but our new bathroom is quite lovely. When the time arrives for additional work to our basement, we will certainly call upon Geoffe and his company, Lifestyle Group!
FARRELL F.
Jun 2011
Lifestyle Group - Matt Brown in particular - did an outstanding job removing the wall between my kitchen and den. While I had an idea of how the finished project was going to look, it was so much better! Matt was superb. His professionalism and talent were beyond expectation. I can honestly say that the cost of this project was by far the best money I have ever spent. I will never go to another remodeling company.
MARK H.
May 2011
The plans they gave me were really good. The man who came out was very nice, easy to work with, and he listend to you. I would highly recommend this company.
Anthony N.
Apr 2011
I originally bought this as a Big Deal. I had them come out and they took measurements of my kitchen and gave me ideas and a drawing on how to lay it out. I had them do this on another place I own as well. They will do all the work if you wish, but I was only interested in plans as I am doing the work myself.
EARLENE G.
Mar 2011
The actual construction took about 5 weeks and it began in November. The group really work hard to get it finished by Christmas. Our horrible winter caused a pause in the work until we got warm enough weather to finish painting and gutters. Geoff gave great suggestions during the design phase. The carpentry work is fabulous and the finish carpentry added character to the room. This team worked so hard to build a beautiful and functional room. I would recommend the Lifestyle Group to anyone wanting quality work.
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FAQ
Lifestyle Group Residential Remodeling is currently rated 4.7 overall out of 5.
No, Lifestyle Group Residential Remodeling does not offer free project estimates.
No, Lifestyle Group Residential Remodeling does not offer eco-friendly accreditations.
No, Lifestyle Group Residential Remodeling does not offer a senior discount.
No, Lifestyle Group Residential Remodeling does not offer emergency services.
No, Lifestyle Group Residential Remodeling does not offer warranties.