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Lifestyle Group Residential Remodeling

Kitchen and Bath Remodeling, General Remodeling

About us

Lifestyle Group is an Award Winning locally owned and operated company specializing in Residential Remodeling including Kitchen Remodeling, Bathroom Remodeling, and Home Additions. Our goal is to develop a lifelong relationship and earn your trust. We are also a Certified Aging-in-Place Specialist.

Business highlights

26 years of trusted experience

Services we offer

Design & build residential remodeling, room additions, kitchens and baths, basement finishing, sunrooms, screen porches, decks, exterior renovations, whole house renovations, attic & porch conversions, handyman.

Services we don't offer

Solarium & conservatories, homeowner's insurance claims

Amenities



Accepted payment methods

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Photos of past projects

Reviews

4.7673 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
10%
3
5%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 251-275 of 673 reviews

Shermie S.
01/2013
5.0
home remodeling
  + -1 more
They did an excellent job. They were very thorough.
Description of Work: I purchased a Big Deal with them for them to provide a detailed kitchen remodel design.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe C.
01/2013
5.0
countertops, drywall, remodeling, home remodeling, interior painters
  + 3 more
Despite the year end rush, Lifestyle got together the estimate & scheduling so that the project could be finished by Christmas. This is the second remodel I've done with the company & I particularly like the schedule that is provided via e-mail access showing exactly when & who will be coming to work. Any questions or comments can also be posted on the program and are promptly answered. On the first day shown on the schedule, the plumber & electrician arrived. Both were very professional & polite. I particularly wanted the electrical outlets & switches moved so that the design on the backsplash would not be interrupted. This was a bit of a challenge due to space & length of current wiring. The electrician took a trip to Lowes and found exactly what needed to get the change accomplished. He was very intent on finding a solution despite the difficulty. The plumber had to repair above the ceiling issues that had caused ceiling damage & an unrelated outside water spigot. As usual, some unexpected issues were found but he came up with solutions & resolved quickly. Next, the drywaller arrived to repair ceiling damage and past poor patch jobs. He shared that he had been dry walling for 30 years & it was obvious as he was quite the artist. The stamping pattern used on the ceiling was discontinued but he repaired in such a matter that it would take a real expert to tell where patched. Very impressed with his work. The painting was done next by a Lifestyle employee. He had also worked on our prior project and was just as polite, efficient and expert as I remembered. The demo of countertops & sink followed with countertop install scheduled for the next day so that the kitchen was not out of commission for a long period. Plumber came in shortly after to install faucet so the kitchen was 100% functional after only 3 days. There was an issue with the backsplash tile I had picked as the company that manufactured the tile had gone out of business a couple of months before & the tile wholesaler had not been notified. instead of asking me to start over with a new selection, Lifestyle tracked down enough of the tile with other dealers to get the job done. Two lifestyle employees installed the backsplash & did all touch up work, staying late two nights to make sure done on time. I went to Lifestyle for this job without contacting any other contractor because I so much liked their work on the last project. My opinion has not changed. Everyone I work with - both employees and subs are committed to doing an excellent job and are nothing but professional and skilled at their job. I also know I can count on the company to do what they say they will - when they say they will with the quality consistently good - not something I can say about most of the contractors I have worked with in the past. I will definitely use Lifestyle for my next project!
Description of Work: Painting, ceiling repair, drywall, countertops, backsplash, revision of electrical

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Craig M.
01/2013
5.0
custom cabinets, contractors, countertops, electrician, flooring contractor, lighting, plumbing, remodeling, woodworking, marble & granite, home remodeling, doors
  + 10 more
I actually found Lifestyle Remodeling Group through Angie's List I was very impressed from start to finish. Geoff showed exactly on time every time and even called to see if he could come earlier which really worked for us. Kristen was very helpful with the choosing of the hardware, flooring, cabinets, sink and faucets. Their people cleaned up every day that they were here. No mess. If I had a question, they were quick to respond. Very easy to work with. They did not interfere with our normal daily routine. We had no issues that went unresolved. We would highly recommend them and definitely use them again.
Description of Work: Remodel Kitchen Installed New Cabinets Installed New Flooring Changed Layout of Kitchen Installed New Lighting including under the cabinet lighting Installed New Electrical Outlets Granite Countertops New Sink Installed New Pantry Door Installed New Door in Family Room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29,000

Johnny B.
01/2013
5.0
remodeling, home remodeling
  + 0 more
Very professional. All the guys who did the work were pleasant to be around, considerate, and friendly. And they did a really great job!
Description of Work: Complete kitchen make over.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$34,000

Patrick W.
01/2013
5.0
custom cabinets, contractors, ceramic tile, countertops, electrician, flooring contractor, hardwood floor, lighting, remodeling, fireplaces, woodworking, marble & granite, home remodeling, doors
  + 12 more
Experience went very well - we had looked at others but lifestyle provided the best design based on what we wanted. They had a good online system for making selections and communicating questions or concerns along the way. They also provided good design services and helped us with selections. The work team was very professional and hard working as well as having a great attention to detail. With any remodel there are always issues that come up and Lifestyle did a great job of communicating and working through these items to our complete satisfaction. We love the final product and would definitely use lifestyle again.
Description of Work: Total kitchen remodel including hardwood on first floor, new cabinets, lighting, granite countertops, tile in laundry/bathroom, fireplace tile, backsplash, atrium door and new front door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65,000

Harold M.
12/2012
5.0
home remodeling
  + -1 more
An estimate was done at the house and then we went to the studio to look at the plans and material. We decided to do the painting part ourselves to save money and are waiting to start the actual remodeling, but have no qualms about using Lifestyle to do it.
Description of Work: We were impressed with their professionalism, both at the house and in the studio. We have not yet decided to move forward on the project for financial reasons.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY ANN B.
12/2012
4.0
home remodeling
  + -1 more
Overall the process to get an estimate went smoothly. Cost was higher for entire project than anticipated, but the quality of work would appear to be top level.
Description of Work: Just got an estimate on kitchen remodeling project.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Lifestyle Group Residential Remodeling
We strive for all A's, so I can't say we are real excited about the grades, especially since they said they would call us back and use us again, but we appreciate their comments. We grew up with some tough graders in our years of schooling, so this is just one of those cases where we did our best and the grades didn't seem to match our effort. I tell my teenage daughters, I expect all A's and B's, but if you do your best and get a C or something less, then I can live with that as long as the effort is there. In this case, it looks like we are on the receiving end of that advice.

SHARON G.
12/2012
1.0
home remodeling
  + -1 more
I never had the service provided to me.
Description of Work: I wanted this service for an estimate for a possible kitchen remodel with a blue print that i liked. When I called to set up the appointment, I was told by the lady who answered the phone that they only do remodeling. I got the impression the Angies List Big Deal was only a gimmick to increase actual business. This was a turn off for me. I contacted Angies List and was able to get a refund on the payment I made for this Angies List Big Deal.
Rating CategoryRating out of 5

Response from Lifestyle Group Residential Remodeling
This is another report that is being submitted more than a year and a half after our client interaction as part of the $20 VISA gift card promotion created by Angie's List to generate new reports, so we feel the need to reply to some of these very old reports. We actually have to begin on this one by simply stating our confusion. On the Big Deal offer put out by Angie's List (which this member purchased), it very clearly says that a member does NOT have to use Lifestyle for the construction services. So, we really have no idea what this member is referring to with her comments. We have never told someone that we have to complete the remodel, nor would we ever say that. People come to us at all different points in the process. Some have just started thinking about a remodel and we are the tool to help them understand the possibilities, as well as the cost, while others have been thinking about their project for years and are ready to start yesterday. We've had people call back 2 years later ready to start a project, so to us, it is all about helping you get whatever it is that you are looking for... at whatever time you might be ready. If we create a good design and provide a fair project price, it is our hope that the reward comes at whatever time YOU are ready, now or years from now, by selecting us as your partner and placing your trust in our company. We sincerely want everyone to understand that approach because we are the exact opposite of a company that is "high pressure". We are a "no pressure at all" kind of company. That is the approach we believe a good remodeling partner would take if they truly have your best interests in mind.

TORREY B.
12/2012
5.0
home remodeling
  + -1 more
Their visit to the house was very professional and courteous. Their showroom was also very nice and they had a lot of options to show in terms of renovation options, especially for kitchens. The plans were interesting and thought-provoking, but really only the beginning of our process to remodel the kitchen. At this point, we've gone in some different directions, but this was a very good starting point.
Description of Work: As part of a Big Deal, they came to our house, measured our existing kitchen space and surround, then took the measurements back to their design office. We went to the office for an afternoon, during which they reviewed our space, offered a couple different designs, and gave us some estimates on what they work might cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Joe H.
12/2012
3.0
home remodeling
  + -1 more
Maybe I misunderstood the concept being offered. I assumed when they said they would draw up a kitchen design that it would be more comprehensive--more custome. Their design turned out to be simply replaceing the cabinets I have now with new ones in the exact same configuration. I wanted my kitchen redesigned for better function. I was very disappointed.
Description of Work: The owner came to my house, took some measurements and I went to their showroom to see plans for kitchen redesign.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$50

Response from Lifestyle Group Residential Remodeling
We are very sorry this member was not pleased with our efforts over 2 years ago when we visited her home to work with her on a kitchen design. Yes, this report was submitted more than 2 years after we visited the client's home. As we write this response on 12.20.12, there is only one more day left for members to submit 3 new reports for their free $20 VISA gift cards... a promotion being run by Angie's List to generate reports on companies. You can probably imagine how our company views reports over 2 years old submitted simply to get a VISA gift card. Based on such a lengthy delay, we certainly can understand why the member has forgotten a few key elements in her review of the kitchen design we had provided. First, in her 13x13 kitchen, she has 3 windows and 3 doorways. That is a total of 6 obstacles that prevent the installation of wall cabinets or appliances. If you saw a picture of a space, you would quickly come to the conclusion we spent many hours trying to deny... there was no new place to put cabinets other than the places they already were. This space was completely landlocked in terms of changing the design or floor plan. Every time we approached an option to make a more dramatic impact related to design, for instance closing off a doorway, changing a window location, or picking up the kitchen and literally moving it to an adjacent room, we were met with the answer of NO. And, to be perfectly honest, that was completely fine with us. Those things never offend us in any way... and we always communicate to clients that getting an answer of NO is every bit as helpful as an answer of YES. Her no answer simply meant we were limited in what we could accomplish with the existing space. Having said that, we took advantage of every available inch we could use and we maximized the function of the cabinets she had room for. What is slightly disappointing when we read this report was the lack of acknowledgement for the several additional hours we spent making various revisions after we met in our office to discuss the details. Based on that limited space we reference, we researched all types of "after market" products that could be placed inside of cabinets to further enhance their function. We also added glass to some cabinets and removed it from others. All of those changes were made in a joint effort with the client to maximize the function of what we could do for her. We really felt like we went above and beyond with her to address the challenges. I have said in the past that it is very difficult to apologize for situations where the doors and windows in the existing space limit the opportunity for change, especially when we have other clients who would have removed a window or moved a window or closed off a doorway to allow for a significantly more appealing design. As you read this, we simply want you to know when it comes to designing your space, we will ask you what will seem to be a million questions to learn about what is most important to you as it relates to your potential project. Then, we will do our best to make the very best use of your space using the answers you provide us. Thanks for taking the time to read our response to the review.

Nancy D.
12/2012
5.0
home remodeling
  + -1 more
They came out and got detailed measurements, took photos, and discussed key wants and needs (such as types of countertops, did we want to move walls, etc.) Then they prepared a detailed plan, with measurements and drawings, that we reviewed at their office. It gave us a chance to see exactly what our money would buy and how it would look, and then how much money we would need to have on hand to pay for it. They even recommended a loan source, and we got possession of the plans, too.
Description of Work: We purchased a "Big Deal" to get a detailed set of plans for remodeling our kitchen. Note that this does not include the actual remodel - that would be a separate review. We needed to get an estimate for how much we would have to spend, and what might be possible in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Marquette R.
12/2012
5.0
home remodeling
  + -1 more
Went well. First step was the home visit to see the kitchen and and make suggestions and take measurements. Second step was to go to the office and be presented with the design and look at some of the materials available.
Description of Work: Designed a kitchen for me. Did an excellent job in the layout and design. I llok forward to working with them in the near future to install the kitchen. Friendly staff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

MIKE H.
12/2012
5.0
home remodeling
  + -1 more
This was a very useful experience for us. We had just started talking about whether to remodel our kitchen so we used this opportunity to start to gather ideas about the process. Geoff was very helpful, asking us questions about how we used the kitchen and what we liked and disliked about it today. He then put together a useful set of design documents. He showed us samples of cabinets, different cabinet finishes and counter top materials. While we have not decided to move ahead on this project, we will definitely consider using Geoff's company when we do.
Description of Work: I purchased a kitchen design session special offer from Lifestyla Group. Geoff Horen came to my home, measured my kitchen and discussed options to be considered in a full remodel. He was very thorough and did a great job explaining why he asked the quesions he did. We set up an appointment for my wife and I to go to their office to view material samples and to go over the kitchen design he developed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

PAUL A.
12/2012
5.0
custom cabinets, contractors, ceramic tile, countertops, plumbing, remodeling, woodworking, marble & granite, home remodeling
  + 7 more
Geoff visited us at the start, took photos and dimensions. Keirston did some CAD drawings and provided an estimate. We divided the work into two sections, with part 1 completed in the spring of 2012 and and part 2 completed in the fall of 2012. Kierston at Lifestyle had created a corner nook based on a few ideas we had and the design was just perfect for us. Geoff had some ideas about how to replace the kitchen desk with more storage and that came out really great. The new sink and faucet are high quality and fit the overall design very well. And the tile backsplash completes the mixed materials plan perfectly. Some additional work we had quoted to add an outside-vented range hood was just too complicated for our old house, so we skipped that part. The only small issue we had was that communications were slow at times and the house alarm went off once when unexpected workers showed up and nearly did on a similar second occasion. The work probably could have been done cheaper by some other company but the quality of the materials, work and finish from Lifestyle have left us extremely satisfied.
Description of Work: Removed Formica counter-tops and replaced with siltstone; removed a kitchen desk and added cabinets; removed and replaced sink and faucet. Also designed and built a custom corner nook.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,200

Linda B.
12/2012
5.0
home remodeling
  + -1 more
They gave a fine presentation, we decided not to have the work done as it was more than what we wanted spend.
Description of Work: They did an evaluation with plans and gave a price to a bathroom remodel.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

TOM W.
12/2012
4.0
home remodeling
  + -1 more
They came out on time when scheduled to discuss the plans and designs. We ended up not using them at this time but when we do decide to go further in this we will keep them in mind.
Description of Work: I had purchase a Big Deal from Angie's List. They came out to do an assessment on our kitchen designs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Terry M.
12/2012
5.0
custom cabinets, contractors, ceramic tile, countertops, electrician, lighting, plumbing, remodeling, woodworking, marble & granite, home remodeling
  + 9 more
Lifestyle cares about the quality of their work. There were some delays, but not the fault of Lifestyle (We were waiting for supplies to come to their shop) Due to delays and some work order changes the schedule and price changed. Lifestyle always kept us informed about these changes. They treated out house as their own. High quality workmanship and attention to detail. Highly recommended.
Description of Work: Lifestyle group designed the remodel of our kitchen and half bath. They did the demo and construction work. Lifestyle uses quality contractors who care about the quality of their work. They installed new tile, backsplash, granite countertop, new kitchen sink, new bath vanity, new kitchen cabinets, new lighting in the kitchen. We used our old appliances which were in good shape. Lifestyle removed and re-installed the appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55,000

Andrew A.
12/2012
5.0
home remodeling
  + -1 more
They came out to the house took measurements and came up with a plan on how to transform my old laundry room to a full bath and then we meet at their office to make final design choices.
Description of Work: I received a great proposal with detailed drawings that I was very impressed with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

AMANDA R.
12/2012
3.0
home remodeling
  + -1 more
We purchased the Big Deal for this service. It ultimately seemed like a waste of money, as these are services that (in my experience) nearly all designers/contractors provide free of charge. The designer came to measure the bathroom at our house on the north side, then we had to go all the way to the south side to meet at his office to review the proposal. The design and layout were no different from what we currently have. We left feeling very underwhelmed and like we had wasted our money and time. Everyone was very nice, I just wasn't very impressed with their services.
Description of Work: Lifestyle Group provided a bathroom remodel proposal, complete with design and estimate.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$50

Response from Lifestyle Group Residential Remodeling
We are really sorry this client was disappointed in the product they received. Given we visited their home OVER A YEAR PRIOR TO THIS REPORT, I had to refresh my memory on the design we completed for this member. My notes from our interaction indicated they were very nice people with a budget that was essentially unworkable for everything they asked to be included. That happens and is not at all unusual over the course of each year. When I saw this report, I wondered why it was submitted so long after we met with them. Then, I figured it out. Angie's List is offering $20 Visa gift cards for members who submit 3 new reports by December 21st... and the reports can be up to 2 years old. As a business owner, you can probably imagine what I think of year old reports where people get paid to submit them. On the other hand, I am very happy this Angie's List offer enabled the member to get some of the money back they felt like they wasted for the Big Deal purchase they made through Angie's List. I will take this opportunity to ask you to please scan through many of our reports to get a sense of what people think of our design process. We work very hard to add value and educate our potential clients as to all of the design options for a space. Sometimes, as is the case with this member, their current design really was the best use of space. We can't really apologize for that... we can only communicate that to the client after engaging in a lot of work on our end to come to that conclusion. We go to the home, take detailed notes of lengthy discussions, take detailed measurements, take photos of the space... and come back and go to work on making the best use of the space in the design process. Then, we meet at our office for the second visit for a variety of reasons... we can make changes to a design while you are here if it makes sense, we have a full showroom where we can point ot the products we priced, and you as a client can actually see our business function while you are here. We think those things give a potential client the maximum amount of information they need to understand what it would be like if they chose to work with our company. There is absolutely no high pressure sales tactics from our company. None! We hate being sold to that way when we buy things, so we will not do it to others. We simply do our best to educate you to all of the options available in an effort to show you what kind of partner our company might be related to your project. The member walks away from that meeting with 3D drawings and floor plans of the space, as well as project pricing based on the discussions at the home. Please let us know if you have any questions about our design process and we will do our best to answer them for you!

Dorie G.
12/2012
5.0
home remodeling
  + -1 more
Very impressed with the company's professtionalism and breakdown of costs. We are still obtaining estimates at this time
Description of Work: Estimate for bathroom remodel

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

DAVID V.
11/2012
5.0
home remodeling
  + -1 more
The representative from Lifestyle Group arrived and met with my wife who explained the particular challenges of the kitchen space in our 1920 home. She proceeded to describe her particular design preferences, including suggested location of appliances, cupboards and counter space. The representative proceeded to take measurements and discuss further my wife's ideas for the kitchen. Within a couple weeks, Lifestyle Group had produced a set of drawings and invited my wife to their office to review the drawings. My wife was very impressed with the proposal. She offered some minor revisions, which they included. The plan is very exciting and we hope to proceed in the future after I find fulltime employment.
Description of Work: Prepared a detailed design and cost estimates for a remodeled kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

john D.
11/2012
2.0
home remodeling
  + -1 more
Mr. Geoff Horen, co-owner of Lifestyle Group, showed up for the walk through with me so that we could exchange ideas and measure the actual space for quotation purposes. He arrived on time and was pleasant and business-like. After 30 minutes, he completed his measurements, and was gone. This meeting and the subsequent meeting were arranged by his secretary, Becky, who called to make appointments and to confirm follow up apptmts. In the first meeting with Mr. Horen I stated my preferences for cabinet size, tub selection (walk-in Jacuzzi), and told him I had some people to work with if necessary on tile and paint/wallpaper. When I returned for the follow up meeting the next week, I arrived a little early so I only had to wait about 10 minutes. When we started reviewing the blueprints, the cabinets in the drawing were not the sizes that I stipulated, as a result, the drawing was not accurate. As a result of that, the estimate was probably off ( by how much I'm not sure). And even though Mr. Horen told me at our first meeting that 3 other clients had asked him to install a walk-in tub in the previous week, he never communicated that it would be a problem getting that information even after I asked if he wanted me to contact Jacuzzi myself. As a result, there was no blueprint for the walk-in tub on the drawing, and no accurate pricing on the estimate. And as a result of that, there was no accurate blueprint regarding the changes to the existing shower arrangement I have in the bathroom. Basically, this process was a huge waste of time and money. I realize that I only spent $60 to retain this service, but the basics of bath remodel are attention to measurements and delivering a complete number to the client so that the project can be evaluated for time and cost. None of this was paid attention to -- what was delivered was a haphazard drawing of the project that specified none of what I asked for, with a "ballpark" number at the bottom that was shocking both in its size and incompleteness. Basically, I don't think they wanted the job.
Description of Work: this was simply a fee for services exchange on a blueprint for remodeling my bathroom, along with an estimate on the actual remodel based on the accompanying blueprint.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0

$60

Response from Lifestyle Group Residential Remodeling
We are really sorry this client was disappointed with the experience. This client experience was definitely different than all the others over the years. I have never in almost 14 years had one get so uncomfortable so quickly. Most commonly, when a client purchases our $60 bathroom design, or any design for that matter, they actually want the benefit of our design expertise. Apparently, this member did not. He has a beautiful high rise condo with a very, very nice exisiting bathroom. When I say very nice, I mean really, really nice. Loaded with steam shower, big vanity, beautiful tub deck and fantastic tile. But, there were 2 problems. First, he didn't like his vanity. Second, he wanted a walk in tub to replace his tub deck... but he wanted a very specific Jacuzzi model of walk in tub that he showed me during our first visit at his condo. During that first visit, I took detailed notes and measurements... as I always do... and at that visit he mentioned that he wanted a long vanity with a center tower. So, given our experience designing about every form of vanity possible, we set out to create a great vanity area that made the best use of the 9 foot long space he wanted to fill. When the client arrived for our second visit, we had floor plans, front views of both the cabinet and walk in tub areas and an overhead view of the entire bathroom space ready to review and prepared for him to take with him. Literally within 30 seconds of sitting down, he effectively communicated to me that he didn't want this vanity that he was being shown. (By effectivley communicating... I mean he wasn't nice and it got extremely uncomfortable very quickly.) He communicated that wanted a vanity that had a 48" cabinet on the left, a 24" cabinet in the middle, and a 36" cabinet on the right. From a design perspective that made very little sense as it would force you to have this big tower greatly off center on this huge vanity run... and it made me wonder why he would even ask us to design the space if he already knew exactly what he wanted... but I tried very hard to appease him. I said, "I'm sorry, we will get that changed for you today and I will email revised drawings with exactly what you are asking for." Then, we moved on to the walk in tub discussion. I then got the pleasure of explaining to him that the Jacuzzi model he was asking for could only be purchased by working directly with Jacuzzi and they did all of their own installs on those units. As a side note, we think it is absolutely crazy that Jacuzzi does it that way, but we called and researched all of our sourcing partners... and it is true. That is just how Jacuzzi handles this particular product. So, I explained that we had placed a similar walk-in tub in the design that contained the same dimensions as the Jacuzzi model he wanted, but he would have no choice but to call and work directly with them on any installation related to that model. I went on to share the research we did on other models and showed him a comparable Kohler model that we could effectively price and install, just so he would have an idea when he left us what his approximate cost might be. As you might imagine from the review you just read, this did not sit well with him at all. He was nasty. If you can imagine going on a bad date (and I mean a really bad date), that's what this was like. You know how on some dates, even when you know it isn't really going to be a fit, both people still tried to be nice and make the most of the time together... well, let's just say this member would have made me walk home from the restaurant and there is a good chance he was leaving in the middle of dinner. I really don't know how else to explain it. He actually said, "This vanity isn't what I want... capiche?" I don't hear that word to often, but I do understand what it means and I can tell you it wasn't used in a flattering manner. It was definitely uncomfortable for the time we spent together in that second visit. It is interesting because we take detailed notes and one of the things people love about us is our ability to listen and capture what they are trying to achieve in a space. We had 6 hours invested in this process for this gentleman and I promise we don't offer these design deals to make $10 an hour. We invest the time and do our very best every time with the hope of earning a relationship. Part of that relationship constitutes a willingness on our part to be open to making any changes a client wants to see. Rarely does a project happen exactly as we originally designed it. Changes get made to suit the needs of the client and almost always, people are really nice about discussing those types of changes. We always begin by telling clients that we are not married to our designs and anything can be easily changed. This gentleman didn't care about the fact we offered to change it to meet his "unique" request of a very non-symmetrical center tower, he was just upset the first run didn't reflect the vision he had in his head and there wasn't any change we could make or apology we could offer that was going to change that. We met less than 24 hours ago from the time I am writing this and I am 100% certain this member left our office and went home to start writing this negative report. He was ready to drill us and I was very much expecting this one... I am only surprised with the speed in which he completed the report to speak negatively of us. For what it is worth, we provided pricing for the project with very detailed information and within 4 hours of our disasterous visit with him, we had sent him revised drawings and revised pricing via email. We are disappointed we weren't able to please him, but we certainly gave our very best effort. Sorry for the lengthy reply, but it is very hard as a service provider to meet the expectations of everyone. If we do something wrong, we will absolutely admit it. And, when someone beats on us through a report and gives an inaccurate portrayal of the events that took place, I will defend our actions. We hope you can look objectively at everything we have to offer and decide to go on a date with us regarding your remodeling project. Look at our website... as a company we think we are pretty good looking and have a lot to offer a family looking for a good remodeling partner!

Constance A.
11/2012
4.0
home remodeling
  + -1 more
I did not pursue working with this group as I felt they were not a good fit with my needs. I have a historic home and was looking to enhance existing infrastructure rather than completely remodel as the contractor recommended. I'm sure they're a fine company - just not a good fit with my particular needs and goals.
Description of Work: I did not use them for anything except the Angie's List - Big Deal remodel consultation. They came out to my house, but I did not pursue the follow-up appointment at their offices as after talking with them, I did not feel they were a good fit for my needs.

Rating CategoryRating out of 5
professionalism
4.0
punctuality
5.0


Julie N.
11/2012
5.0
home remodeling
  + -1 more
We are not yet ready to do our kitchen project at the present time but when the time comes, we would not have any reservations about working with Geoff and Lifestyle Group. We got the feeling that he was easy to work with and, if we hired him to do our remodel, he would do a great job and be responsive to our concerns throughout the process.
Description of Work: Lifestyle Group was hired to develop a new design to remodel our kitchen. Geoff came to our home to discuss our desires & preferences and take measurements of everything. One week later, we met Geoff at their showroom for his presentation of the design. The design was superb; Geoff had obviously taken into consideration absolutely everything we had discussed. It was obvious that he had carefully listened to everything we wanted, and incorporated those desires into the design. It was well thought out, and very functional. The presentation was well developed and professionally delivered. Geoff offered multiple options at various price points, and was sensitive to the fact that 'money doesn't grow on trees.'

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Pam B.
11/2012
4.0
home remodeling
  + -1 more
The company was professional, met with us in our home to get measurements and find out what we were looking for. We met back at their office to pick up the plan. That was it. There was no follow up to do the work.
Description of Work: The company provided detailed design for a kitchen remodel.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$75

Contact information

6230 Southeastern Ave, Indianapolis, IN 46203

http://www.lifestylegroup.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Kitchen and Bath Remodeling,
General Remodeling

FAQ

Lifestyle Group Residential Remodeling is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Lifestyle Group Residential Remodeling accepts the following forms of payment: Check
No, Lifestyle Group Residential Remodeling does not offer free project estimates.
Yes, Lifestyle Group Residential Remodeling offers eco-friendly accreditations.
No, Lifestyle Group Residential Remodeling does not offer a senior discount.
No, Lifestyle Group Residential Remodeling does not offer emergency services.
No, Lifestyle Group Residential Remodeling does not offer warranties.
Lifestyle Group Residential Remodeling offers the following services: Design & build residential remodeling, room additions, kitchens and baths, basement finishing, sunrooms, screen porches, decks, exterior renovations, whole house renovations, attic & porch conversions, handyman.
Solarium & conservatories, homeowner's insurance claims

Contact information

6230 Southeastern Ave, Indianapolis, IN 46203

http://www.lifestylegroup.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed