Lifestyle Group Residential Remodeling

The plan was very thorough and the time spent was more than expected. Unfortunately at this time the budget has forced up to put this project on hold. None the less, the plan will remain viable.

Appreciated his honesty. We decided not to have the work done.

It worked out fine. I didn’t have any work done by them but I was happy with the design they gave me. The people were pretty professional. I got the value for the big deal purchase but the estimate was too high for the actual work. I didn’t like that price.

The guy came out and he really didn’t give us any ideas. We had to give ideas. We met with him here at the house. He looked at it and really didn’t give us any ideas. A week or 2 weeks later we were supposed to go to the office and meet the designer. We thought his sister was the designer. We looked through some books and it wasn’t a big deal. We picked out some products. He gave us a printout and he was supposed to resend us another one with changes. We never did get that. We weren’t really impressed with him. The reason we called him was because we wanted ideas and truly, he didn’t give us any new ideas. He just did what we were thinking of doing. So we weren’t really that thrilled. We probably wouldn’t use him even with the little changes. The changes were something to do with some tile. We picked out some changes instead of the tile. He was going to change it all, tell us what the prices would be and send it to us. He never ever did that. We had already decided then that we wouldn’t use him anyway. It was a big deal purchase. We made an appointment right after we bought the deal. We saw him within a couple of weeks. He came out to the house and 3 or 4 weeks later we went down to his place of business. That was the last time we talked to him. He never got back to us. He was on time. The reason we spent the money was to get ideas. He didn’t give us a single idea.

Lifestyle did a great job -- Jeff came to measure my sad kitchen, then later presented me with two possible new layouts. He showed me cabinets, flooring, counters, and more -- all the while respecting my financial constraints. I appreciate the creativity and friendliness of the staff and the integrity of this company.

I liked Lifestyle Group Residential Remodeling, but their price was too high to go ahead and do the remodel with them. They listened to what I wanted. They did a schematic. We reviewed it and they gave me prices. I ended up meeting with them three times. I liked them a lot. I was very happy with their design. They were nice and did a good job with the drawings. They really helped me to start thinking about what I wanted. It was a really useful process. It served my purpose.

The service was fine; they did a very good job. We were pleased with that. We were looking for a design and so that was very good. They were very helpful and we sat down and talked with them then. That whole part was fine. It was a very positive experience. They were friendly. It was a bit pricey and more than we wanted to spend. We did not like the cabinets that they had. In general, there is nothing negative. We probably would not use them again.

It was an Angie's List Big Deal that I purchased. It went fine. They were very helpful. They had some great suggestions I hadn't thought of before. They were very professional and very friendly. I thought they did a good job.

Selected another vendor for the kitchen update.

They did a really nice job. What they gave me was very pretty, I cannot afford to do the remodel at this time.

Went well. We met a week later at the scheduled time. Office is a great environmental. They showed us their plans and conceptual drawings. Very impressive with great ideas. We thought the break-down was a little high for the costs, but overall was a good project. At this point, we have not yet done the project and will like contact them again in the future when we are serious about completing the project.

I interviewed, or attempted to interview, 6 general contractors before hiring Lifestyle Group. Even though Lifestyle provided the highest estimate, I decided to contract with them because they seemed to know what they were doing. They seemed knowledgeable and professional. In addition, at the time, Lifestyle had a good Angie?s List reputation. I gave Lifestyle an overall rating of D. The rating would have been higher if it had not been for two major incidents: (1.) They finished 4 MONTHS behind schedule. (The contact was signed on Oct 3, 2012 and they started work on Oct 12. They were supposed to finish by Dec 31, but they didn?t complete the project until mid-May 2013. (Final payment was made on May 21, 2013.) (2.) They were very careless with my property. Twice (that I know of) they left the front door of the house unlocked. Once (that I know of) they left the garage unlocked and during this time, a brand new pressure sprayer and other items were stolen from the garage. Lifestyle took no responsibility for this. I can best describe their remodeling work by breaking it down by sub-contractor? Carpenters & general work: Grade C: The carpentry work was sufficient. Some things they did very well? for example the installation of the new kitchen island is very nice, but other things were not great. For example, a gap existed between a baseboard and newly installed wall. When I pointed this out, I was told I should fill the gap with caulk before I painted because this was the ?painter?s job?. (Really? What if the baseboard was to be stained instead of painted?) The new heating duct into the new bathroom had a 1-inch gap on two of the four sides where it attached to the floor. (Brian, the plumber, fixed it for me.) Another irritant was that I requested that all metal hardware to be satin nickel or an equivalent finish but they installed shiny brassy hinges and handle on the crawlspace entrance. The crawlspace door is also sticking, but I can sand or plane it myself. There were many, many more little things like this but since they were so behind schedule, I decided I would rather fix them myself and finish with Lifestyle. Electrical: Grade C. The electricians would have received an A if (1) they had not broken a ceiling light fixture cover and tried to hide it and (2) failed to pull out the old abandoned phone lines like they were supposed to. The dead phone lines were inadvertently connected to the newly installed phone system which caused it to short out. It took ATT three attempts to fix the problem because they they thought that all of the lines pulled into the phone box were NEW, active lines. Plumbers: Grade A: A seemingly perfect job. I would definitely recommend the plumbing company individually. The company name is WaterWorks and the owner is Brian Morton. Drywall: Grade D: The basic installation of the drywall and tape was fine. However, the mud wasn?t smoothly sanded (there were waves in the dried mud and thousands of finish nail-sized holes in the dried mud that I had to fill with plaster because they were too large for the paint to cover. The existing plaster walls are finished with sand paint and the drywallers filled nail holes using a 6-inch spatula and in doing so, smoothed out the sand texture. This meant I had to re-texture every nail hole that they filled so the patches would match the existing walls. In two places there was mesh wire that was not covered by mud that I had to patch. And lastly, there were globs of mud splashed everywhere that I had to clean before I could paint. Floor Refinishers: Grade A: The existing oak floors were not it great shape. There was some minor water damage, scratches, some deep stains and a few broken boards. Where walls were removed, the floor had to be patched (or ?feathered-in?) to match the existing flooring, which this company did perfectly. The refinishers did a great job. Except for some existing stains the floor color is now uniform and beautiful. The workers applied three coats of oil-based polyurethane. I am sorry that I don?t know the name of this sub-contractor because if I did, I would recommend them. Project Management: Kiersten Morton was the project manager. She is personable and reasonably competent. However, she would forget things if we had a verbal conversation instead of communicating in writing via their website. Two examples: (1) We talked at length about the wall between the walk-in closet and the master bedroom. I explained to Kiersten that the wall had to be at least 6 feet in length. (The length of the wall could be changed by adjusting the sliding closet door widths). This was necessary because the wall had to be wide enough to accommodate a large dresser that I have. A few days later I discovered that the wall was framed 5 foot wide. I made them change it. (2) In a detailed face-to-face conversation I asked Kiersten to have the shower fixtures install on the right side of the shower. Instead, the fixtures were installed on the left side. By the time I saw this mistake, fixing it would have meant a major re-do of the plumbing and since it wasn?t a horrible problem, just my preference, I let it go. One last thing about Kiersten?s management style? If I complained about something, Kiersten tended to defend the workmen instead of trying to fix the problem. I found this very irritating, especially when I wanted something minor fixed. In conclusion, if you choose to use Lifestyle, I would recommend that you have a clause in your contract that states an exact project finish date. Include in this clause that if the job is not done by that date, Lifestyle will pay a substantial per day penalty for each day they are late finishing the job.

We were really happy with it. We just got the designs from them and we are really pleased with the work that they did. They also gave us an estimate on whether they did the work or not. They weren't pushy about doing the work. I thought they were really nice.

Though I was not ready financially to start this project, the discussion and plans gave me a good idea of what I needed to work towards. I am still saving for that dream kitchen, and will definitely consider Lifestyle Group for the project.

We purchased a deal through Angie's List to have design plans drawn up for our master bath by Lifestyle Group. Geoff came to our house to take measurements and listen to our ideas. Once the plans were complete, we went to the Lifestyle office to view them and discuss. We met with Geoff and Kiersten and looked over everything that had been drawn and proposed. We had to make a couple of changes to the first plan, but after that, we agreed to the updated plan and used it as our springboard. Geoff has quite an easy going manner, so it was a pleasant experience to work through all the details with him. He isn't pushy and is willing to answer a lot of questions...thank goodness, because we had quite a few! We looked at various vanity, flooring, and counter samples that we might select. Just looking around their showroom will produce lots of ideas. We did decide to go forward with the remodel and met again at the LIfestyle office to sign the contract. Since we have done remodeling projects in the past, we know this is an important step in the process, and we appreciated Geoff's patience with us as we once again peppered him with questions. Geoff and Kiersten were both really great about communicating with us before and throughout the project, which is why we think this all went so smoothly. After the contract was signed, Geoff directed us where to go to select fixtures and finishes. Our bathroom remodel got underway in January. We have to say that the guys that LIfestyle sent to our home were just the best! Professional, courteous, respectful, personable. ALL of them. And they cleaned up the work area every afternoon when they left! After having had lots of workers in our home for previous projects, we have to say that Lifestyle's crew is awesome! From plumbing, flooring, and drywall, to tiling, grouting, and painting, we thought it all went just like it should. If there was an issue, (and we only had a couple that were taken care of pronto,) LIfestyle uses a communication system that makes it easy for a client to reach them via email. These emails are promptly answered, which let us know Kiersten was on top of things. The guys that were here to work were also very aware of issues that arose, so they were in contact with Kiersten, as well. Our bathroom project was completed in about eight weeks. The master looks beautiful and is as functional as we had hoped when it was designed. We look forward to using Lifestyle Group on our next project.

Company was professional and understood what we were looking for. They weren't pushy, but they offered good suggestions. We decided to delay the project, but we learned a lot from the process.

I purchased a Big Deal coupon for Lifestyle Group Residential Remodeling. They did a nice job but we didn't use them to do the remodeling. We took a lot of their ideas and integrated it in when we did the remodeling ourselves. They submitted comprehensive plans, gave us a good idea of what things could look like, and they had a number of good ideas. It was well worth the money.

They made up a nice design for my kitchen. I don't know if I would use them to do the remodel itself for their prices are very pricey.

Getting estimate for new kitchen. Great communication with details and good ideas for kitchen area.

Went very well. The team was very professional and priovided us with two sets of drawings. The plans were a great fit for what we were looking for and I appreciated their approach to starting high priced so that we could cut costs in materials. Unfortunately it wasn't a great time for us to pursue so we shelved the project.

The design consultation went very well. Geoff arrived at our home on time, and he listened to our ideas and desires for the room. Our second visit was with him at the office. He shared the design that his team developed and gave us different pricing options based on two different floorplans.

Everyone was great and did not try to sell us on their products. We had a hard time finding a firm that would help us draw our plans so that we could do all the work ourselves. They treated us exactly like they would treat someone spending $1000's on a custom Kitchen. the plans worked great and helped us move forward with out project. Thanks!!!

Their scope of work was too expensive for our budget.

We bought a deal on Angie's List for a kitchen design. When I called the receptionist and found out the designer would only come to our home during business hours, I commented that I wasn't aware of that to which she snapped "it was clearly stated." Not impressed with her. However, the designer was great. Very professional and he asked a lot of questions and made suggestions. When we went to their showroom, I got to put a face with the receptionist. Again, not impressed with her. I liked the plans and the samples he showed us; however, I asked for the dimensions. Was told they'd be emailed and they never were.

We used them through a big deal on Angie's List. It went very poorly. Apparently he didn’t listen to what my wife asked for. He overdid what we were requesting. His plans were too elaborate for what we wanted. They mismatched our budget. He just sort of disregarded our budget. We were looking at spending $20,000 and his design was asking for more than $40,000. He just didn’t listen. He was kind of rude about it. It was just a complete waste of our time and his time. His punctuality was pretty good. I would not recommend him.