Lifestyle Group Residential Remodeling

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Lifestyle recently did quite a bit of remodeling work for us - see previous review.

Of course, after the remodel, we found just one more thing that we wanted to have done. I called Lifestyle just to get the name & number of their plumber to do the installation. Proving what Geoff once told us "No job is too small," Lifestyle sent me various models & prices of toilets and then facilitated the installation.


The toilet we ordered is a specialty color and extra tall "comfort height." Once the plumber arrived today, he discovered that due to building conditions in the small bathroom, a non-traditional size of part had been used in the installation of the original toilet. After finding out that our new toilet was non-returnable due to height and color, 2 plumbers went to the hardware store and then spent most of the afternoon in the bathroom and in the crawl space, adapting the space to the new toilet. They successfully installed the new toilet!

Even after all their time and effort, Lifestyle charged us no more than the original estimate. They have certainly earned our loyalty.

I did a small consultation with them at their office to discuss what they had to offer. Their pricing was higher than I had estimated. I found a different company within my price range. However, they were very nice to deal with and had great ideas. They had excellent displays in their office of their work.

They provided us with the design in a timely fashion. It was good. However, the price to have the work done through them was expensive. We decided not to have them do the work.

Geoff was very knowledgeable, answered my questions and made suggestions as I had hoped he would.  The estimate to do the work was good and I have scheduled the work to begin.

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We were very pleased overall with how the project went.  
Most of our face-to-face interaction was with Geoff and the Lifestyle employees and contractors.  Everyone was professional, friendly, and focused on our satisfaction.  The quality of their contractors was outstanding, as was the work of their employees.  They were very attentive to cleaning-up after their work each day.
They use a slick on-line project management system intended to keep all of the communication and planning centralized for everyone involved.  The planning calendar wasn't always kept as current as we would have liked, but overall it was an effective tool.
This was our first major remodel and we were looking for a bit more hand-holding and style direction than we got at times.  This was mostly due to our inexperience with knowing who to seek advice from.  But everything worked out well in the end.  
Geoff was very good about targeting reasonably-priced options in the planning process.  Lifestyle was also very flexible as we added and changed things during the course of the project.
Again, we were very pleased with the results and process of this project and will definitely be going back to Lifestyle for our future remodeling needs.

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The service was good, but the price was out of my budget, so I have not used them. They were very good at coming out, very prompt, and I am really satisfied with the service that I got from them. They called and showed up on time when they said they would. They were here within the week, which was fine and so I am pleased with the service that I got from them. The interaction was very cordial, and very good. They were very polite, and they have a nice show room that they invited me to see. The plans were just fine. They were outside of my budget to do the remodeling.

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The plans we purchased were outstanding.  Lifestyle listened to what we wanted done and nailed it on the pans. I feel the price for
the plans were reasonable, but the quote of 31K for a "mid-level" bath remodel was way too high. We were not quoted granite or any high-end stone and we did not plan to move plumbing or anything!  If you just need plans, they are worth it.

It was really good.  He came on time.  He was very pleasant.  He really welcomed me through what I had in mind in planning for remodelling my kitchen.  He walked me through what I like and dislike about my current kitchen and drew up a floor plan.  A week later I went to his office and collected the floor plan.  He gave me a price in doing the remodelling as well but I don't feel pressured at all.

Goeff was very helpful and professional. He provided an estimate that was very much in line with our budget and needs. The design was high-quality and well-received. We talked over the time frame for a remodel and the process involved. He gave me examples of the options that would be available and their cost. A good experience!

I purchased an Angie's List deal for a custom kitchen design with measurements and full set of plans. I was very pleased with my entire experience with The Lifestyle Group staff.  Becky was quick to respond to my initial questions and Geoff was extremely accomodating and helpful. I got exactly what I expected and paid for. I enjoyed the showroom at the offices of The Lifestyle Group and Geoff was again very knowledgeable, helpful, and willing to work with us to get exactly what we wanted.

It went well. They came over as scheduled and then we had a second appointment where they actually showed us the design and went over what the cost would be to do the work with them. It turned out that it was a fair amount more than what we're willing to spend right now. I checked it with someone else as well and the pricing is inline. We may hold off for a year now. I will probably reach back out to them. They were very professional and on top of what they were doing. So it just came down to realization of the actual cost of what it was going to be overall. There were no additional charges beyond the big deal amount. They were very professional and very thorough. The price for big deal itself was cheap, he wasn't making any money on that.

We ended up moving so we could not use the deal. They were very kind, however. The designs that they came up with were beautitful.

Was hoping for two layout drawings, but only got one, not 100% what I was looking for, but got me all the info I needed to budget for my project. Very professional, would use them for work, but think I'll try to start it DYI.

We purchased a Big Deal to have an estimate for a kitchen remodeling done. Geoff was prompt and professional. Geoff was very personable and appeared to be quite knowledgeable. He listened and asked good questions. His demeanor and candor was such that we felt comfortable requesting that he add estimates to have work done on 2 of our bathrooms which he agreed to do. Within a reasonable amount of time, we met with Geoff at his business and reviewed the drawings and estimates of the kitchen and bathrooms. He noted that his showroom had a variety of products in styles and price ranges from which we could pick. We liked that all of our choices were in one location, and we didn?t have to drive around town as we did with our previous contractor. Geoff continued to appear very knowledgeable and helpful in suggesting what would work for our projects, but not pushy. We decided to go with Lifestyle for a complete tear-out and rebuild on one bath and a fix-up on the other bath, but to defer the kitchen plans. There was what seemed to be a lengthy exchange with establishing the contract. Some of this was waiting for Geoff. Then we responded with the needs we felt important, esp. after a prior negative experience with another contractor. We established that there were to be no workers in the home while we were out of town, and that if there was a day when the workers were not coming, we should be contacted. This was because we had to round up 2 cats and put them in a closed room. Lifestyle scheduled our work, and we were directed to a website which had a calendar of all events including details of the work and provided communication exchange with Kiersten, the COO, who would now be our contact. The finished results do look good for the most part. We are pleased with the quality of the pieces we picked: the tiles, the cabinets, the counters, the handles. However, if you look closely in one bathroom, you will see a line of paint going down the tile on each side of the shower, that the grout is messy on one side where it meets the ceiling, that the ceiling has some pimples. In the other bathroom, we had to ask to have caulk put in between the end of the counter and the wall where there was a little open space. Communication should have been easy with the calendar in place and the detailed contract. However, there were a number of frustrations. On the day when we were leaving town, a truck pulled up with a workman from Lifestyle. The calendar clearly showed that it was a no work day. Fortunately we were still home and able to handle the situation, but it took time from the schedule which we didn?t have. Our big concern has been that our cats normally roam the house. During our last remodeling, one of them got too curious and ended up trapped in the attic for 3 days before being found. All of this had been explained to Lifestyle. It was not easy putting them in a closed room every morning, which is why we requested that we be informed if no one was coming that day. There were a few days when it was obvious that no one came, but we were never notified beforehand. There was a problem with the water temperature soon after they started. When we were showering or running water in the sink, the water temperature was not getting hot. The cold was not staying cold. When we asked, Kiersten explained that, ?the temporary plug is missing from the new shower valve we installed.? They fixed it. Our project was delayed a little when they ran short of tile and also to order the shower door. I had to ask about the paint choices for the bathroom. They had not been given. Kiersten emailed back asking if I needed a paint chart, saying that they use Porter Paints. She offered to have the guys leave us a chart. But they did not, and I went to Porter Paints to get my own paint chips. When it seemed that we were done, Kiersten indicated that they were wrapping it up. But there were no drawer/cabinet pulls installed. It appeared that they had not been ordered yet, or else they had been ordered late and she had forgotten that they needed to be installed. Finally, time to collect the last payment. It should have been simple. They had our address. An invoice could have been sent. My husband receives a phone call saying that they had sent emails requesting payment and there had been no response. I had received numerous emails from Lifestyle during the project, but none since. Both of us carefully checked my email account, looked through all of the spam records. No evidence of any emails from Lifestyle. This was very confusing. Lifestyle was definitely better than the last contractor we used, but very disappointing with the communication issues and sloppy on details.

It went very well.  Geoff was very helpful with his suggestions.  It was informative and fun discussing my options. We subsequently met and went over the plans with pricing.  It's now in my court, but I will definitely have Geoff and the Lifestyle Group do my  kitchen remodeling.  Thank you.

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Great business to work with. Very response to questions and concerns. Kitchen is beautiful.

One person came out and did some measuring. They had the design ready for us in about one week. We then went to their store and they provided us with the plans and the estimate. They did a nice job with the design.

We went to their showroom and received the architectural drawings and discussed the plan.  We also received a budget for the work.  We plan on using this company for our remodel, but have not scheduled the work.

This is completely not worth the money. They were horrible. It was around May that we got our plans back. I believe they were contracted to come up with plans for a new kitchen. We gave them a wide birth to examine. We still needed our kitchen done. After they came, we were so exhausted with the process that we stopped for a while. We really gave them a pretty wide birth on things that they could do. What we really wanted to have them do was open up the doorway and create better lighting. When we got the plans, they said "Oh well, we can just put canned lights." They didn't really fix our crammed doorway situation. I know they were super busy because I think it was a really popular one. They probably did the plans Sunday night and met with the meeting on Monday. I do think we had a month in between. Basically, everything was just newer cabinets with the same configuration that we have. It's not a real redesign as such. I had taken off work and my husband had taken off work to go there. I was unhappy. We were just amazed that that's what they would say. We had a huge latitude. We said that they should come up with something really awesome. We just really bought it. I'm not going to use them for anything else. The price was fine if they would have done that. The quality of their ideas was an "F" but the quality of the paper that they put it on and the straight lines would be an "A." It looks professional but it had no ingenuity behind it.

They were professional and on time, and not pushy, but we did not get many new ideas and the renderings were not detailed enough for what we hoped to receive. Nice people though.