Leaders Moving & Storage Co of Indianapolis

Description of Work: .

Description of Work: .

Description of Work: .

Description of Work: Relocated heavy garage items

Description of Work: .

Description of Work: .

Description of Work: .

Description of Work: .

Description of Work: .

Description of Work: I hired Leaders to help me move to a new house only about a mile from my previous place. They arrived on time, were courteous, and were extremely fast - I didn't have a huge amount of stuff, but I would say they had everything packed up and unpacked at my new house in about an hour, with nothing damaged. I'll definitely keep them in mind if I move in the future!

Description of Work: moved furniture

Description of Work: This was a disaster. Angie's list reviews failed us. The A-rating this company had didn't prepare us for the damage to our home and our items. It is early December and we are still trying to get our items repaired and reimbursed for damages to our home. They are unresponsive. Here is most of the letter sent to them after meticulously inspecting all our damaged items: | |"On July 24, 2015 we hired Leaders Moving and Storage Company to help us move the large items from our household into our own storage barn. We received quotes from several moving companies and were pleased with the reviews on Angie's List and the quote provided verbally, over the phone, from Leaders. While we hope our experience is not representative of typical Leaders quality it was simply unacceptable. | |Attached is a list of the 30 damaged items that we discovered on our own after a day of inspection. In addition, we've already submitted a claim to repair our home we were selling. It was scratched on walls, doorways, doors, and door hardware was even broken. With all the damage to our home we were certain additional damage would be present on our furniture, but we were still shocked at what we found. | |Most of the damage occurred from the following careless acts: |• Did not protect items - when moving them, from moving equipment, from each other, from the house, etc. |• Didn't use "buddy system" very much - each tried to move big items on their own which led to, |• Scooting of items rather than lifting and carrying them. Many items were scooted on concrete floors and were scooted on their table tops, finished surfaces, etc. |• If an item didn't fit through a doorframe they just kept pushing - causing damage to house & item. It was embarrassing how naïve they were at moving items through a doorway. It showed they had not received proper training. |• Poor awareness of items and the house. Even when asking them to be careful with items they still damaged them. They didn't protect any portion of the house. | |Unfortunately, many of the damaged items are family heirlooms. Some of these were refinished within the past 18 months and are now damaged. Others will require finishing expertise to ensure they get fixed properly as they are irreplaceable. Many other items were fairly new and have avoidable damage to them. | |To further reiterate the carelessness, two pieces were dropped when unloading, right in front of us. These pieces, along with any other obvious damage were hidden in our storage area. When finished, the lead mover only mentioned, "I'm sure some things are damaged so please text me a list tomorrow." It was just unacceptable. | |Finally, we should also add that the movers were ridiculously slow. So slow, in fact, that an operations manager came to check on them. Our move, for a single truck, with no packing, too little (if any) protection, and overall carelessness took over 10 hours! | |While we can't recuperate our time, we do expect that our damaged heirlooms are repaired, using our preferred furniture repair service, and that our replaceable damaged items are either repaired, if possible, or replaced. | |We have photos available upon request." | |As we stated, we are still dealing with this 5 months later!

Description of Work: They came to my house twice to move furniture into garage and then back into the house while I had my floors sanded and extended the wood floor. Very good workers. I recommend this provider.

Description of Work: .

Description of Work: Moved me from my apartment to a house.

Description of Work: Great service.

Description of Work: Moved me from an apartment to condos with high stairs.

Description of Work: moved furniture to another location

Description of Work: .

Description of Work: .

Description of Work: moved furniture in house. Went well, professional and quick

Description of Work: Moved goods Indy to Chicago

Description of Work: Very organized and nice to work with, but turns out I have some friends who can help with the heavy stuff.

Description of Work: I purchased this deal to move from a house to an apartment. I called prior to buying the deal to make sure it was what I needed and that they could help over the 4th of July weekend. I was impressed that they were able to accommodate my move on such a busy weekend and without much notice. They were very friendly and informative over the phone. I purchased the deal and called again to schedule the service. I liked that they charge by item because I don't have very much to move. They quoted an extra $13 in addition to the $99 I paid for the deal and I thought that was a really reasonable price for the movers and the truck being included. I ended up being able to get into my apartment sooner and was able to move everything over myself over the course of a few days. I ended up calling to cancel the deal before the move date and requesting a refund from Angie's List. The company was very friendly over the phone even when I was cancelling the service. I will definitely use them on my next move!