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LD Smith Plumbing Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

LD Smith Plumbing Inc. is a locally owned and operated plumbing company (not a franchise!) that specializes in quality work at a fair price. Our services include plumbing, drain cleaning, water conditioning, and sewer replacement. We use no sub-contractors. We are a COD company and routinely offer special promotions on our website. Cost is determined by the job. Additional email - stream46@sbcglobal.net. Award winning.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Residential plumbing, drain cleaning, gas leak repair, water heaters, well pump & sewer line replacement.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7259 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 176-200 of 259 reviews

KEVIN S.
02/2018
5.0
plumbing, drain cleaning
  + 0 more
Great. Happy with the outcome.
Description of Work: Fixed problematic bathroom sink, faucet and drain. Gave me good alternatives for fixing. Costs are clearly explained up front. Plumbing (good plumbers) are expensive no matter what but the costs are explained up front.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$389

Response from LD Smith Plumbing Inc
[Member Name Removed]- Once again, thank you so much for your business and we look forward to serving your needs in the future. Thanks.

Vicky F.
08/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from LD Smith Plumbing Inc
Thanks for you business! We greatly appreciate it.

Ben G.
07/2017
5.0
wells, plumbing
  + 0 more
All fixed.
Description of Work: Water pump stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANINE H.
05/2017
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from LD Smith Plumbing Inc
Thank you for taking the time to submit a review so we can continue to give great service. -Lance Smith, owner

Edwin C.
05/2017
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from LD Smith Plumbing Inc
Thank you for taking the time to submit a review. We appreciate your business. Lance D. Smith, owner

Larry D.
04/2017
5.0
plumbing, water heater repair
  + 0 more
Fast, professional, no problems
Description of Work: New water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from LD Smith Plumbing Inc
Thank you for taking the time to submit a review. We appreciate your business. Lance Smith, owner

Doug L.
03/2017
5.0
plumbing
  + -1 more
It went smoothly!
Description of Work: Leaking bathtub repaired quickly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from LD Smith Plumbing Inc
Thank you for your business and taking the time to submit a review.

Patrick C.
02/2017
5.0
plumbing
  + -1 more
so much quality
Description of Work: so much quality

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from LD Smith Plumbing Inc
Thank you for the business and taking the time to submit a review.

Jeanette J.
02/2017
5.0
plumbing
  + -1 more
They did a nice job.
Description of Work: They replaced a gasket on the upstairs bathroom. The overflow.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from LD Smith Plumbing Inc
Thank you for your business and taking the time to submit a review.

Elle H.
05/2012
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
We noticed standing water in the basement late on Sat. afternoon and called Lance. Who stated "Give me 20 min. and I will come by and take a look". He arrived as stated researched the problem and determined it was more than we thought. He made some emergency corrections, indicating that if it was simple he would fix it then, but it was not. He gave us an estimate which was more than fair, and stated he would be back on Monday to complete. He arrived promptly at the appointed time, corrected the obvious problem. It was then determined that a major secondary problem existed that was not noticeable until the original problem was corrected. He gave us an estimate which was again fair based on what had to be done, completed the work and cleaned up after himself.
Description of Work: Corrected a drain and back up problem in the basement, plus installed a sewer clean out opening and cleaned the main drain pipe from the house to the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from LD Smith Plumbing Inc
Thank you for your feedback. Unfortunately with drain problems, sometimes it is not easy to diagnose the entire issue without first correcting the obvious problem. We appreciate your business and thanks again for using LD Smith Plumbing, Inc.

JEFF D.
05/2012
5.0
plumbing, wells
  + 0 more
I have used LD Plumbing three or four times now and would highly recommend them.
Description of Work: My sump pump was not working properly and water was starting to back up. I called them and they were able to come that afternoon, identified the problem and correct it promptly. The back up sump pump was under warranty and was replaced the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from LD Smith Plumbing Inc
We appreciate your business and strive on a daily basis to service our customers to the best of our ability in emergency situations. Thanks again!

BEVERLY R.
04/2012
5.0
plumbing
  + -1 more
It went fine. They are very efficient. They come when they say they will come. He is just very good at what he does.
Description of Work: They replaced a faucet and drain in my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from LD Smith Plumbing Inc
Thank you for your feedback and once again, we appreciate your business!

Karen M.
03/2012
5.0
plumbing
  + -1 more
We had a leaky water pipe in our crawl space that required us to turn off our water, so getting complete service quickly was paramount. I called the company at 7:00 am, Lance Smith answered (no voice mail message required!). I explained the problem and he was here by 10 am, done and cleaned up before 11 am. The job required him to get into our muddy crawl space, accessed through the basement. It was a very dartk, dirty, and difficult to reach area. He used tarps to protect the floors, and explained just what he found.
Description of Work: Lance took out a leaky T joint section of pex pipe and replaced with a new one. The old joint had been crimped improperly leading to the leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from LD Smith Plumbing Inc
Thank you for the feedback. We strive to always answer our phones in person and be timely in our response to emergencies. Thanks for the business!

cornelia M.
03/2012
5.0
plumbing
  + -1 more
They are a fairly new company. They are very personable, knowledgeable and interact well with you. They take care of the area they are working in and clean up after themselves.
Description of Work: I have used them for plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from LD Smith Plumbing Inc
Thanks for the feedback and we appreciate the business!

JANE & KEVIN C.
03/2012
5.0
drain cleaning, plumbing
  + 0 more
The night before we needed assistance, our showere suddenly stopped draining. The next day, we called the company and the owner assured me he would arrive as soon as possible. Within the hour he was on his way. From then on, everything was handled perfectly.. The shower drain cleared quickly with the company owner's expert help, something we couldn't achieve after several hours of attempts the night before. Every step was explained clearly, the work was completed efficiently, and we were given tips to keep our shower drain running correctly. We were NOT given a hard sell or asked to pay for expensive or unnecessary services. We felt the price was very reasonable and that we were treated fairly . This will be our first choice of companies to call for plumbing problems,
Description of Work: This company was a lifesaver as our shower drain clogged completely a day before guests were to arrive! Even though we called on such short notice we got a quick response and the service was excellent and among the best companies we have ever used. The owner was not only professional and explained exactly what was wrong but had the shower fixed within a very short time. He also gave us tips to help prevent future problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Response from LD Smith Plumbing Inc
We at LD Smith strive to provide the best possible service at the fairest price. We appreciate the business!

Tina M.
02/2012
5.0
plumbing, wells
  + 0 more
Their service is really good. They were very professional. The gentleman called before he came out. He showed up in a timely manner. He explained what he was doing.
Description of Work: They replaced our sump pump.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from LD Smith Plumbing Inc
Thanks for your feedback. We at LD Smith strive to provide the best possible service on a daily basis. Thanks again for you business.

Kristen M.
02/2012
5.0
plumbing, wells
  + 0 more
Installation went really well. I was able to work with Lance via email to get a quote and answer questions related to the installation. Lance was flexible with scheduling and accommodated my need to reschedule due to family visiting during our original appointment. The installation was solid and clean. He answered all of our questions and explained how the unit functioned. Really great experience.
Description of Work: Installed a battery back-up sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from LD Smith Plumbing Inc
Thank you for your feedback. At LD Smith Plumbing, we constantly strive to be accommodating to our customer's busy lives. Thanks again for the business.

SUSAN N.
01/2012
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
It went well. Lance is familiar with the sometimes-quirky plumbing in older homes. He worked at our home under a previous employer, and was the go-to guy when there was a problem. I was pleased to learn that he's started his own business. He's punctual and professional, and his pricing is very fair.
Description of Work: The floor drain in the basement needed to be cleaned out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from LD Smith Plumbing Inc
Thank you for your feedback. We at LD Smith pride ourselves on trying to provide the best quality service at a fair price.

BEVERLY R.
01/2012
5.0
plumbing
  + -1 more
He did an excellent job. He was efficient and clear in his explanation as to what was wrong and what our options were. He came when he said he would and was neat and clean in his work.
Description of Work: They repaired a leaking kitchen faucet for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from LD Smith Plumbing Inc
Thank you for your feedback and business. We at LD Smith strive to provide quality service without the gimmicks.

Pam S.
12/2011
5.0
plumbing
  + -1 more
Lance, the owner of L.D. Smith was professional and responsive from the first call. He showed up exactly on time. Explained everything that he was going to do and clarified if I had any questions. The reason I chose to have a washer pan installed was protection to my wood floor against an aging 13 year old washer machine since most old machines start leaking from the bottom when they start to break down. He suggested changing the hot and cold service valves and showed me that they were leaking. A new pair would increase my security. I believed his suggestion was honest and valid. So the change was made. Lance submitted an estimate and adhered to the price and honored an Angie's List discount. He was a pleasure to work with and I felt like he was not trying to sell me something that I didn't need. I would not hesitate to call him again.
Description of Work: Provided and installed a Mustee washing machine pan in utility room. Plumbed drain to existing 2 inch lavatory drain in crawl space. Oiled the trap. Installed new hot and cold service valves in washer box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

Response from LD Smith Plumbing Inc
We at LD Smith Plumbing, Inc. strive to provide the best possible service at a fair price without the gimmicks. We appreciate you realizing that it is never our intention to sell you something you do not need. Thanks so much for your business and kind words.

nicole S.
10/2011
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
Our sewer line stopped draining and we called several plumbers. LD Smith offered me a fair price--a flat fee, plus an explanation of how overages were calculated. Plus, offered me a time window. Lance showed up on time and did what turned out to be a hard job-- he had to clear the entire line. I was pleased with the work, and plan to contact him for my future plumbing needs.
Description of Work: Our sewer line stopped draining and Lance performed an emergency line cleaning that extended almost to the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from LD Smith Plumbing Inc
Thanks for the feedback and using LD Smith Plumbing for your plumbing and drain cleaning needs.

PAT K.
10/2011
5.0
drain cleaning, plumbing
  + 0 more
Great, he even gave us the name of a produce to use to keep drains clean in the future!
Description of Work: Snaked out kitchen clogged kitchen drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from LD Smith Plumbing Inc
Thanks for taking the time to post a report. Bio-Clean is a great product for all household drains. Once again, thanks for the business.

RONDA S.
09/2011
5.0
plumbing
  + -1 more
After checking around, his price and professionalism was the best. I used his $50 off coupon listed in the Broad Ripple Gazette. And he's allowing me to use the same discount for another project coming up soon. Overall, he was more honest and fair than the others-quite refreshing.
Description of Work: Replaced a shut off valve in the meter pit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$271

Response from LD Smith Plumbing Inc
Thank you for the report. LD Smith thrives to provide the best service it can while trying to keep it's rates competitive on a daily basis. Thank you for your business.

MARTHA E.
09/2011
5.0
plumbing
  + -1 more
Lance was punctual, professional and provides an honest appraisal. The work he did was excellent and I would hire him again. He's trying to get his new company going and I think you should give him a shot!
Description of Work: Lance removed an old kitchen faucet and installed a new one that we had purchased on our own. He had come out before he started his own company (LD Smith) and diagnosed the problem and gave some recommendations on what to get in the form of replacement. I thought he was very straightforward and realistic in his recommendations. He looked at some other issues we were having and didn't push us to do anything and I liked that. He installed the new kitchen faucet and while I wasn't overwhelmed with the quality of the materials I had purchased (Delta faucet with sprayer and soap dispenser) the work he did was neat and professional. He also installed a utility sink I purchased and tapped into a water line for a second basement fridge ice maker/water dispenser. This was all done very well. In all, he was here for about 4-5 hours. The price above was only labor as I had purchased the materials myself. It seemed a reasonable price to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$691

Response from LD Smith Plumbing Inc
Thanks for taking the time to rate LD Smith Plumbing, Inc. and once again, thanks for the business.

Amber B.
04/2011
5.0
drain cleaning, plumbing
  + 0 more
On the recommendation of a friend, I recently hired LD Smith Plumbing to clean a clogged drain at a rental property. Even though there was some original confusion about the appointment time, he arrived within an acceptable time frame. He was very pleasant and explained the risks involved with drain cleaning. Even though I think the price was too high, you get what you pay for, and I will definitely hire this plumber again in the future.
Description of Work: I was recently in need of a plumber at a rental property for a clogged drain. The plumber arrived and diagnosed that the clog was in the pipe between the home and the street. He snaked the drain through an outside access point. The entire service call lasted approximately 1.5 hours. He left the work area clean and was accomodating to my tenant's needs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from LD Smith Plumbing Inc
We at LD Smith Plumbing Inc. strive to give a personal and honest experience for every customer. We apologize for the appointment confusion. Once again, thanks for the business!

Contact information

2400 Southeastern Ave, Indianapolis, IN 46201

http://www.ldsmithplumbing.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Natural Gas Lines,
Water Filtration and Softening

FAQ

LD Smith Plumbing Inc is currently rated 4.7 overall out of 5.
LD Smith Plumbing Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, LD Smith Plumbing Inc does not offer free project estimates.
Yes, LD Smith Plumbing Inc offers eco-friendly accreditations.
No, LD Smith Plumbing Inc does not offer a senior discount.
Yes, LD Smith Plumbing Inc offers emergency services.
Yes, LD Smith Plumbing Inc offers warranties.
LD Smith Plumbing Inc offers the following services: Residential plumbing, drain cleaning, gas leak repair, water heaters, well pump & sewer line replacement.

Contact information

2400 Southeastern Ave, Indianapolis, IN 46201

http://www.ldsmithplumbing.com