Jacoby & Associates LLC

Description of Work: They did a kitchen remodel, a powder room and a great room.

Description of Work: They never contacted me

Description of Work: Put in marble counter tops, back splash in kitchen.

Description of Work: made and installed a small granite counter top. Went great!

Description of Work: Dan from Jacoby and Associates custom fit granite for a counter top on a bar. He showed up as promised, produced a beautiful piece of granite and followed the not so easy install. I would recommend them with no hesitation and will use them in the future for other improvement projects!

Description of Work: I had engaged Jacoby & Assoc. to provide a complete demolish & remodel of new bath & 1/2. I specifically spoke with owner (Greg Miller). I chose J&A based on my meeting with him & plans for the remodel. Only later did I learn Mr. Miller misrepresented himself and that I was to be decieved. The project went on 1-1/2 months longer than projected. I never saw actual 'scaled' drawings of the project (my fault). I did not ask for any. However, I did see several hand drawn 'cartoons' that Mr. Miller provided to me of what "was going to happen." Mr.Miller stated he would treat my home as "home" & not a "worksite". Nothing could be farther from the truth. My home was a disaster & clearly a worksite!!! The workers from beginning to end never used visqueen and/or plastic to preventing dust, debris from involving the entire house. I even sent pictures to Mr. Miller letting him know of my extreme dissatisfaction. I had no clear direction as to what I was going to pick out for the project. Twice I made appointments to meet him at tile store & twice, something came up & he couldn't make it. I had to communicate with the workers (Not Mr.Miller)as to whether or not the workers were coming in the next day to work...or not. The workers had complete access to my house via house alarm key code/fab, etc. Twice they left & did not set the house alarm and secure the home. On one of the occasions, I was out of State & didn't know it until my return. What made it worse was that one of the workers had utilized a toilet & didn't flush! Gross!! |Twice more, I left the key & alarm fab out & the workers did not show. The workers themselves were awesome & Professional...Truly Craftsmen at their art. But the frustration of doing business w/ J&A wasn't worth it. At ALL. Mr. Miller was willing to meet me at his convenience (or when he was picking up a"draw check"). If it wasn't convenient to him, we didn't meet. I provided access to his workers to my building for a "staging area" & requested 1 parking bay be left open. That didn't happen. I was forced to park outside of my own building. Workers used my tools & belongings w/o my permission. Someone had damaged a leather chair in my family room by leaning equipment next to it. Mr. Miller offered to "make it right" by reducing the contracted fee to some 'other' amount. I didn't want to be paid off as if my frustration with him was a monetary issue. It wasn't. I stated I wouldn't pay any less than what I signed the contract for. I lived up to my end of the bargain & paid in full what was expected. What two sayings come to my mind are "Promises are meant to be broken"(quite contrary to J&A websites homepage) & "Buyer Beware." Get EVERYTHING in Writing...& I mean EVERYTHING. If you want a contractor who is great at making excuses, than I say, "Go for it!" Mr. Miller is your man.

Description of Work: We contracted Jacoby & Associates for a kitchen remodel. In the planning/quoting process Greg Miller was very patient and responsive to our questions and needs. He followed up weekly and presented viable options in our decision making process. Because of his dedication to us we decided to contract Jacoby & Associates even though the price was 1/3 higher than the competitors. We thought we were hiring a knowledgeable and professional contractor. The demolition of our kitchen went well, but the remodel process was disappointing. The hardwood floor was laid prior to leveling the floor, we came home from work and walked on an uneven floor with raised area's throughout. We called Greg and requested a meeting so he could see the poor quality of work. The floor was fixed in some area's but we still have uneven area's which is apparent when you are walking with no shoes. The glass backsplash for the kitchen and bar area was installed unevenly and there were area's where the glass was cracked. We requested the backsplash be fixed, it took some time but Greg sent the same contractor who originally installed the backsplash poorly. I was home the day they were fixing the backsplash and observed them place cardboard pieces between the tiles in lieu of spacer, I kindly requested that work cease. Greg finally contracted a preferred tile installer from the Tile Shop to fix the backsplash. We have a spacepak airconditioning system which has tubing in the ceiling and outlets installed in the ceiling. One of the outlets needed to be relocated in our dining area. When the relocation was complete my husband and I noticed the air flow from the outlet was slow so we looked in the attic and noticed the tubing which was installed to the new outlet was not tubing, it was a make shift tube made of trash bags and duct tape. We notified Greg and requested the tubing be replaced with the proper supply tube. Greg praises that he uses only professional contractors, in our remodel we received unprofessional work. Also, read the contract before signing even though you discussed each item in detail with Greg. There were several items left out of the contract that we verbally discussed and agreed upon with Greg, but it failed to make it to the contract. Long story short, if you use Jacoby & Associates inspect every bit of work, do not trust what the hired contractors tell you.

Description of Work: He gutted and remodeled a bathroom for me.

Description of Work: We used Jacoby & Associates LLC to have a bathroom remodeled.

Description of Work: The full scope of our project ended up being: * New wood floors throughout the first floor * New kitchen (taken down to studs) * Relocate laundry room to 2nd floor * Remodel master bath * Add en suite bathroom in son's bedroom * New master walk-in closet in garage attic space * New front door * Remodel stairway (new wood treads and risers, rails, etc.)

Description of Work: Completed a basement finished product started by another contractor. Did all final trim, painting, plumbing and electrical finishes.

Description of Work: Greg Miller with Jacoby was wonderful to work with. He was very organized and detailed in his quote and draw schedule, very helpful with design, very organized, and had an outstanding work team. The quality of the work is very high and he has identified a key group of outstanding partners for the project (granite, lighting, marble, cabinetry, etc.). His communication during the project was also outstanding. We communicate by e-mail or phone literally every day during the work on details of project, suggestions on plumbing or lighting fixtures, design/color suggestions, etc. His crew were very professional, did quality work, and cleaned up every day. Greg's attention to detail and his interest in making sure everything was done to a high level of exactness and that everything was to our satisfaction was very noteworthy. We felt that my wife, Greg and myself became a design team, looking for very interesting and period appropriate design concepts. We have a historic Victorian house and were doing a complete tear-out of the kitchen and upstairs bath above the kitchen. We used a small bedroom also above the kitchen to expand the upstairs bath and create a laundry room/closet space. There was major rewiring and plumbing work involved and Greg coordinated the various stages of the project very well. We would highly recommend Jacoby for any quality remodeling work.

Description of Work: Phone call.

Description of Work: Jacoby & Associates LLC gave me an estimate for remodel of the bathroom, a month ago.

Description of Work: I used Jacoby & Associates LLC some time in the past fall for remodeling. They renovated most of my first floor of my house. They removed built in plasters and the insulation. They reinstalled drywalls, flooring and had to work on the fire place. They did the painting as well.

Description of Work: Gregg and his team did a excellent job! They showed up everyday on time, cleaned up and finished out new bathroom early. If I ever had a question Gregg would always answer it quickly, his guys were very helpful about small changes and very flexible

Description of Work: Jacoby & Associates redid an entire bathroom and closet for me. It was a complete gutting with tearing down walls. They took a bathroom that had two parts to it and they knocked down walls and moved doors.

Description of Work: They remodeled our bathroom.