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Integrity Carpet Care LLC

Carpet Cleaning, House Cleaning, Upholstery Cleaning,

About us

Integrity Carpet Care, LLC provides not only top-quality cleaning services for commercial and residential clients throughout central Indiana; but we are also a leading provider in flooring sales and installation of hardwood, carpet, ceramic tile and vinyl flooring. Our business is founded not only on the quality of our service, equipment and products, but also our honesty and integrity. You will find our rates are reasonable and competitive, and our service is prompt and courteous.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, hot water extraction, upholstery cleaning, carpet protectant, pet stain removal, carpet stretching & repairs, oriental rug cleaning, tile restoration & cleaning, marble polishing, wood cleaning, and 24 hour emergency water extraction.

Services we don't offer

Carpet installation.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9136 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 26-136 of 136 reviews

MARISSA K.
06/2015
5.0
carpet cleaners
  + -1 more
On time, efficient, clean. Came in on day off to perform service on day scheduled. Way to go!
Description of Work: carpet cleaning of 2 rooms and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Integrity Carpet Care LLC
Keeping an appointment is very important to us. We are glad to hear that everything went well and hope to keep a long last relationship!

Andrew N.
06/2015
4.0
carpet cleaners
  + -1 more
Original appointment had to be rescheduled by Integrity, but all went well with second appointment. Carpet was clean and transaction was very professional.
Description of Work: Clean MBR, hall, stairs, family room, and living room.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$135

Response from Integrity Carpet Care LLC
Due to the miscommunication we apologize for the confusion. We are glad we could get this worked out and are happy to hear you were satisfied with the cleaning.

Sheila G.
06/2015
5.0
carpet cleaners
  + -1 more
Great quick no problem Arrived early and called first
Description of Work: Cleaning carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Integrity Carpet Care LLC
We want to thank you for allowing us to arrive early to your home! This made our staffs schedule so much more efficient. Thank you for the great review!

CAROL G.
06/2015
5.0
carpet cleaners
  + -1 more
They arrived on time, prepped the carpet & did an excellent job. They got out the soy milk my grandson had spilled.
Description of Work: Cleaned carpets in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Integrity Carpet Care LLC
We are glad we could help get your carpets back to like-new. With little ones running around our Teflon Application is a great way to help prevent stains to set in. This might be a great option for you to try on our next visit!

Julie W.
06/2015
5.0
carpet cleaners
  + -1 more
Outstanding service, polite, explained all. A great job.
Description of Work: Carpet clean - Big Deal special. Red stain removal. Tefflon application.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

Response from Integrity Carpet Care LLC
Thank you for the review. We are glad to hear you were satisfied with the service!

Carla H.
06/2015
5.0
carpet cleaners, house cleaning
  + 0 more
I was not home at the time the service was performed. However, my daughter told me that the technician came in and started the job. He completed the job in two hours. We stayed off the carpets for one day. The carpets were clean and soft. We had schedule our daughter's open house the following Saturday.
Description of Work: Cleaned three rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Integrity Carpet Care LLC
We are glad to hear that we made your carpets look new and smell fresh for the showing! Thanks for the review and please let us know if you need your carpets cleaning in the future!

REBECCA L.
05/2015
5.0
carpet cleaners
  + -1 more
Matthew did a great job. He worked efficiently and quickly and was very professional. I will use this company next time.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Integrity Carpet Care LLC
Matthew was so please to hear your review! We thank you for giving us the opportunity to help keep your carpets clean!

Reggie B.
05/2015
5.0
carpet cleaners
  + -1 more
Integrity Carpet Care did an excellent job cleaning my rug. The workers were very professional and finished the job in a very reasonable amount of time. This was my second time using them and I will defiantly use them again.
Description of Work: Integrity Carpet Care cleaned my area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Integrity Carpet Care LLC
Thank you for always giving us the opportunity to clean your carpets. We hope to keep a long lasting relationship!

Jordan C.
03/2015
5.0
carpet cleaners
  + -1 more
It was really great. I called on Tuesday, he called on Wednesday, and did the job on Thursday. I need things done within a short amount of time and this is the place to go for quick service. It was super affordable and he's a great guy. I'm an employee of Angie's List and I really know service providers. This company is the top of the top. He was even cool with my little dog barking the whole time so i could leave and get back to work. Two thumbs up!
Description of Work: Cleaned an area rug, staircase, dog room, and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Integrity Carpet Care LLC
Thank you for your review! Keeping our customers happy is our main priority. We are glad to hear you were satisfied with the cleaning.

Theresa K.
03/2015
5.0
carpet cleaners
  + -1 more
Great deal. Timely service, carpet looks great. I am very happy with this experience.
Description of Work: 3 room carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Integrity Carpet Care LLC
It was very nice to meet you and hope to continue services in the future!

Ott H.
02/2015
5.0
carpet cleaners
  + -1 more
On time. Very professional and did very nice job.
Description of Work: Carpet cleaned. 3 room special for $89.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Integrity Carpet Care LLC
Thank you for your kind words. We are glad you are happy with your service!

Rod J.
02/2015
5.0
carpet cleaners
  + -1 more
Chad and his team did a terrific job were very professional and charged a very fair price.
Description of Work: Carpet cleaned 2 sets of stairs,1 bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Integrity Carpet Care LLC
We were so happy to return to your house to complete another great service. Thank you for your review!

Rebekah R.
02/2015
5.0
carpet cleaners
  + -1 more
I called to schedule the service and they were available when I needed them. They were punctual in getting to the house and went to work right away. I added a few areas to clean from my angie's list deal and they agreed and gave me a good proce. Everything was done fast and efficiently.
Description of Work: clean and deodorized carpets in family room, hallway and three bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Response from Integrity Carpet Care LLC
We are so glad we got the opportunity to meet you! Thank you for the great review

NANCY P.
02/2015
5.0
carpet cleaners
  + -1 more
Arrived early, which was fine. They called ahead to notify. Professional and courteous. Carpet looks great!
Description of Work: Carpet cleaned 3 rooms, 1 hall and 1 set of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

Response from Integrity Carpet Care LLC
Thank you for allowing our technicians to arrive at your home before schedule. We are so happy to hear the great review!

LINDA O.
02/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very well! Showed up on time, was polite and completed the work efficiently. The carpet and sofa look great!
Description of Work: Carpet cleaned in one room, upholstery cleaned, one sofa, one recliner and one desk chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Integrity Carpet Care LLC
We we excited to show you how great we can make your upholstery look. We are glad to hear your satisfaction!

Joe L.
02/2015
5.0
carpet cleaners
  + -1 more
This is an experience that we actually look forward to because they are so pleasant and do an excellent job.
Description of Work: Carpet cleaning; 2 rooms, 1 room Teflon, 1 room deodorize.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109.95

Response from Integrity Carpet Care LLC
Thank you Mr. & Mrs. [Member name removed] we are happy that your satisfaction is continuous after each service!

NANO D.
01/2015
5.0
carpet cleaners
  + -1 more
Chad & Matt arrived on time & were very knowledgeable, courteous & did a quality clean up of the carpet throughout the house. Carpet looks like new. Reasonably priced.
Description of Work: Carpet cleaned 4 rooms, 1 bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Response from Integrity Carpet Care LLC
Both were happy to hear you were satisfied with the cleaning! Thank you for giving us the opportunity to keep you carpets like new!

Debra Z.
01/2015
5.0
carpet cleaners
  + -1 more
The service was wonderful! The crew showed up on time and were true professionals! Our carpets look like new! I would highly recommend their services!
Description of Work: Carpet cleaning for 3 bedrooms, hallway and stairway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Integrity Carpet Care LLC
Its always great to hear customers are happy with their cleanings and would recommend us. Thanks for the great review!

Valerie E.
01/2015
5.0
carpet cleaners
  + -1 more
Great experience -technicians was informative and very friendly.
Description of Work: Carpet cleaned in living room, DR and hallway,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Integrity Carpet Care LLC
Informing each customer of what steps we take to make your carpets clean and fresh is important to us. Thank you for giving us the opportunity!

TERESA AND MICHAEL K.
01/2015
5.0
carpet cleaners
  + -1 more
Technical (MATT) arrived on appointment date and time( after calling ahead). He worked hard and efficiently, After stain pretreatment he did his very best to remove heavy soiling . Did entire job in one hour.
Description of Work: Carpet cleaning ( heavily soiled) in bedroom, bathroom, closet and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Integrity Carpet Care LLC
It was a pleasure to meet you! Thank you for the opportunity to clean the carpets in your home, and we look forward to a long standing relationship

Andrew M.
01/2015
5.0
carpet cleaners, ceramic tile, floor cleaning, house cleaning, oriental rug cleaning, upholstery cleaning
  + 4 more
Amazing! Impressed with their speed, professionalism, and punctuality. I recommend to everyone!
Description of Work: Cleaned all over the house! Great company! Great Service! Great people! Everyone should use them!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Integrity Carpet Care LLC
It was a pleasure to meet you! Thank you for the opportunity to clean the carpets in your home, and we look forward to a long standing relationship

Stan C.
01/2015
5.0
carpet cleaners
  + -1 more
They did a terrific job and were very friendly. I thought my area rug was about shot but now it looks like new. I hate to walk on it.
Description of Work: Cleaned the basement carpet, stairway and living room rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Integrity Carpet Care LLC
It was a pleasure to meet you! Thank you for the opportunity to clean the carpets in your home, and we look forward to a long standing relationship

Louise H.
01/2015
5.0
carpet cleaners
  + -1 more
Matt was very nice and very professional and did a very good job.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194

Response from Integrity Carpet Care LLC
It was a pleasure to meet you! Thank you for the opportunity to clean the carpets in your home, and we look forward to a long standing relationship

CAROL T.
01/2015
3.0
carpet cleaners
  + -1 more
They were ok. I also noticed in my bedroom there were a couple spots that were hard as if they melted the carpet.
Description of Work: Big Deal: $89 Carpet Cleaning and Deodorizing for 3 Rooms They cleaned my bedroom and my living room. I paid them extra to do my hall and stairs

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$129

Response from Integrity Carpet Care LLC
It was a pleasure to meet you! Thank you for the opportunity to clean the carpets in your home, and we look forward to a long standing relationship

Don A.
01/2015
5.0
carpet cleaners, house cleaning
  + 0 more
Overall I would use them again. To start off they were over an hour late, although they did phone to let me know they were running behind. They Angie's list deal that I paid for was for 3 rooms. I did not have 3 rooms that needed cleaning only an entry way and living room. So I asked if they would clean the stairs an count that as one of the rooms. They said they would not and charged me an extra approx. $45 dollars. They said the extra charge was because the stairs would take longer and had to be done by hand. It seemed to me it took him a sorter time to do the stairs than the other portions of the house, but.......? Overall they did a good job so, as I mentioned I would probably use them again.
Description of Work: Cleaned living room and stairs

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$145

Response from Integrity Carpet Care LLC
It was a pleasure to meet you! Thank you for the opportunity to clean the carpets in your home, and we look forward to a long standing relationship

Contact information

9810 Rawles Ave, Indianapolis, IN 46229


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
House Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Ceramic Tile,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Water & Smoke Damage

FAQ

Integrity Carpet Care LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Integrity Carpet Care LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Integrity Carpet Care LLC offers free project estimates.
No, Integrity Carpet Care LLC does not offer eco-friendly accreditations.
No, Integrity Carpet Care LLC does not offer a senior discount.
Yes, Integrity Carpet Care LLC offers emergency services.
No, Integrity Carpet Care LLC does not offer warranties.
Integrity Carpet Care LLC offers the following services: Carpet cleaning, hot water extraction, upholstery cleaning, carpet protectant, pet stain removal, carpet stretching & repairs, oriental rug cleaning, tile restoration & cleaning, marble polishing, wood cleaning, and 24 hour emergency water extraction.
Carpet installation.

Contact information

9810 Rawles Ave, Indianapolis, IN 46229


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM