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Integrity Carpet Care LLC

Carpet Cleaning, House Cleaning, Upholstery Cleaning,

About us

Integrity Carpet Care, LLC provides not only top-quality cleaning services for commercial and residential clients throughout central Indiana; but we are also a leading provider in flooring sales and installation of hardwood, carpet, ceramic tile and vinyl flooring. Our business is founded not only on the quality of our service, equipment and products, but also our honesty and integrity. You will find our rates are reasonable and competitive, and our service is prompt and courteous.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, hot water extraction, upholstery cleaning, carpet protectant, pet stain removal, carpet stretching & repairs, oriental rug cleaning, tile restoration & cleaning, marble polishing, wood cleaning, and 24 hour emergency water extraction.

Services we don't offer

Carpet installation.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9136 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 136 reviews

debbie M.
02/2021
5.0
carpet cleaners
  + -1 more
They got spot on somethings. But overall they did good.
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Sandra B.
05/2019
5.0
carpet cleaners
  + -1 more
I used them once before and they did a wonderful job. They came back in and did another wonderful job. My carpet looks brand new. I'm currently waiting for them to get back at me to see how much it would cost to clean my bathroom and kitchen tile. They were just great and super guys.
Description of Work: They cleaned four rooms of carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LaVon M.
03/2019
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
Very good service, professional and courteous. Great job.
Description of Work: Carpet, sofa and tile cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Bonnie D.
03/2019
5.0
carpet cleaners
  + -1 more
Absolutely Fantastic!!! My carpets look almost new again. I'll use them every time I need my carpets cleaned. The Gentlemen were friendly, professional and knowledgeable. I honestly can not express enough at how happy I am with both my carpets and this company.
Description of Work: Carpets Cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie T.
09/2017
5.0
carpet cleaners, flooring contractor
  + 0 more
It went very well despite the delayed arrival of the flooring.
Description of Work: vinyl floor installed. Flooring was not delivered in the most timely manner so it wasn't done as soon as we wanted it, but end result is good. Also had carpet steam cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Integrity Carpet Care LLC
Thank you for the great rating! We enjoyed helping your home look beautiful.

Adam and Angie S.
08/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
2nd time using this company- results have been fantastic both times! Excellent customer service & we will definitely use them again!
Description of Work: Carpet & upholstery cleaning: 2 rooms deep cleaned w/pet stain treatment along w/cleaning the sofa & loveseat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Response from Integrity Carpet Care LLC
Thank you! We appreciate the great review. We will see you in the future!

Adam and Angie S.
08/2017
4.0
carpet cleaners, upholstery cleaning
  + 0 more
They could have told us that they stains we had on our carpet probably wouldn't come out before they cleaned the caret and charged up. They told us they would move the furniture to clean and they didn't do that. They came back out and I made sure they cleaned under the furniture.
Description of Work: They did carpet and upholstery cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Timothy B.
07/2017
5.0
carpet cleaners
  + -1 more
Went very well. Was pleased at their professionalism and their explanation of their carpet cleaning process.
Description of Work: Cleaned carpeting in 5 rooms and 12 step stairway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Integrity Carpet Care LLC
Thank you! We hope to continue business in the future.

Elizabeth S.
03/2017
5.0
carpet cleaners
  + -1 more
The gentleman did an amazing job! I came home to fresh smell . They were friendly and professional. Whatever cleaning products the use smell great! They were able to get so.e hard wine and pet stains out too! I'm very pleased!
Description of Work: Clean carpets !!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Integrity Carpet Care LLC
Thank you for using our services! We use an apple spice deodorizer to make the home smells fresh and clean. Take care and we hope to hear from you again.

Tammy L.
12/2016
5.0
carpet cleaners
  + -1 more
They were great. Carpets look clean and they were very professional, highly recommend.
Description of Work: Carpet cleaned 3 rooms and 2 sets at stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$240

Timothy B.
11/2016
5.0
carpet cleaners
  + -1 more
It came out brighter than I imagined. They did a pretty good job and I was pleased. I'd hire them again if needed. They explained the process and were very knowledgeable. There were no surprises, I feel that I got a pretty good bargain from it.
Description of Work: Carpet cleaning for four rooms, two hallways, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

PAUL & MARGARET W.
11/2016
5.0
carpet cleaners
  + -1 more
Excellent. Very professional fast worker. Efficient carpet looks great.
Description of Work: Carpet cleaned; 1 room 1 set of stair and 1 hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Brian S.
10/2016
5.0
carpet cleaners
  + -1 more
Great service, professional, efficient
Description of Work: bedroom, hall, stairs carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

David S.
09/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They do great work and have been in business for many years.
Description of Work: Oriental carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Anna B.
09/2016
5.0
carpet cleaners
  + -1 more
We were VERY pleased with Brooke and associate! Brooke's communication via Angie's List was prompt and friendly. They were prompt on their appointment and very upfront about some areas in which they just couldn't get stains out (only 1 room that had some serious foot traffic). The rest of the carpets (mostly white or very light in nature) looked great afterward! Previous owner had a cat with lots of cat urine stains and we were pleased as our dog hasn't seemed to notice any cat smell. Very courteous and friendly. Would definitely recommend! We have already made another request to have them clean our old home.
Description of Work: All carpets cleaned in new home (living room, dining room, 3 upstairs bedrooms/bath + hall, basement family room, basement bedroom and stairs)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Integrity Carpet Care LLC
[Member Name Removed], Thank you so much for your great review! We appreciate all your kind words! Your new home is beautiful! Thank you for the continued business. Hope to hear from you soon!

AMANDA J.
08/2016
5.0
carpet cleaners
  + -1 more
Great. I bought an offer for $199 for five rooms and a hallway. They worked with me on substituting different things b/c I didn't have five rooms that needed done. The representatives that came to do the work were very professional and kind.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Integrity Carpet Care LLC
Thanks, [Member Name Removed]! We were happy to help move areas around to give you the best deal.

Meagan B.
07/2016
5.0
carpet cleaners
  + -1 more
It went very well and better than what I expected. This company was able to get the stain out. I am very pleased with their services.
Description of Work: I needed my carpet clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Integrity Carpet Care LLC
We appreciate the great response. We hope to continue business with you in the future.

NANCY P.
05/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Excellent - on time and did a great job - as always
Description of Work: Carpet cleaned 3 rooms, 1 hall, 1 set of stairs, 3 small area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Integrity Carpet Care LLC
Thanks, [Member Name Removed]! We enojoy coming into your home every time. We hope to hear from you soon.

Richard & Karen K.
04/2016
5.0
carpet cleaners
  + -1 more
We were very pleased with the environmentally-friendly chemicals used, the quality of the work, the end result and the professionalism displayed. We will definitely use Integrity Carpet Care in the future.
Description of Work: Pretreated a basement carpet to remove odor and mold spores then cleaned and sanitized the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Integrity Carpet Care LLC
Thank you for the great review. We love hearing from happy customers.

REBECCA L.
12/2015
5.0
carpet cleaners
  + -1 more
Did a great job will definitely use again. Matt was friendly and professional.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Integrity Carpet Care LLC
Thank you for taking the time to review our service. We were so happy to help bring your carpets back to life.

DR JEROME T.
09/2015
4.0
carpet cleaners
  + -1 more
The big deal worked out fine for us. We were satisfied with the services. It worked out well, because there was a discrepancy over what we had discussed over the phone, and the service person who came and he went back to his car and called, and worked it out to be the arrangement that I had previously told him. I wasn't going to allow him to do it at what he had said. We were able to work it out. It was poor communication between him and the office, so I didn't have to pay additional money. The communication at first could have been a real problem. The problem involved some stairs, and they were supposed to do them at a certain price, but there was no furniture moving involved. You have to get the communication straight before you go to someone's house to do it, and I felt that management and communication on their part could have been better. The price was fine, and that was one of the reasons that we got them.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$89

Josh A.
09/2015
5.0
carpet cleaners
  + -1 more
Did a great job!. on cleaning carpets will always use this company.
Description of Work: Carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Integrity Carpet Care LLC
It's always so nice to hear from a satisfied customer. Thank you for the amazing review.

Gary G.
08/2015
5.0
carpet cleaners
  + -1 more
Matt with Integrity Carpet Care was very nice. He was prompt and on time, very friendly. A job well done.
Description of Work: Carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Integrity Carpet Care LLC
Thank you for you great review, we hope to help you continue keeping your carpets look like new!

Barbara P.
07/2015
5.0
carpet cleaners
  + -1 more
They worked out fine and worked for $89. It went very well, I am very happy with them. The price was fine. I would use them again in the future.
Description of Work: They did carpet cleaning service for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Integrity Carpet Care LLC
We would like to thank you for giving us the opportunity to meet you and help keep your house fresh and clean with the 3 room special!

Cory B.
07/2015
5.0
carpet cleaners
  + -1 more
Job went very well. Technician was able to get out stains from a 2 year old and pet stains. Technician was very professional, offered additional service for carpet protection.
Description of Work: Cleaned carpets in 2 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Integrity Carpet Care LLC
We are so glad you decided to use our Teflon application to help protect your carpets from any accidents until your next cleaning! Thank you for your great review.

Contact information

9810 Rawles Ave, Indianapolis, IN 46229


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
House Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Ceramic Tile,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Water & Smoke Damage

FAQ

Integrity Carpet Care LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Integrity Carpet Care LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Integrity Carpet Care LLC offers free project estimates.
No, Integrity Carpet Care LLC does not offer eco-friendly accreditations.
No, Integrity Carpet Care LLC does not offer a senior discount.
Yes, Integrity Carpet Care LLC offers emergency services.
No, Integrity Carpet Care LLC does not offer warranties.
Integrity Carpet Care LLC offers the following services: Carpet cleaning, hot water extraction, upholstery cleaning, carpet protectant, pet stain removal, carpet stretching & repairs, oriental rug cleaning, tile restoration & cleaning, marble polishing, wood cleaning, and 24 hour emergency water extraction.
Carpet installation.

Contact information

9810 Rawles Ave, Indianapolis, IN 46229


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM