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Insight Pest Solutions

Pest Control

About us

Insight is a pest control company focusing on residential and commercial pest services. We provide good-paying jobs to a dozen Indianapolis locals. We find safe, effective, and simple solutions to any pest control need. The products we use are both odorless and colorless, manufactured by the best companies in the industry. We survive by treating our customers right. We stand behind our work by offering both a retreatment and money back guarantee. Insight Pest Solutions: Protecting Home, Health, Environment

Business highlights

15 years of trusted experience

Services we offer

Residential and Commercial Pests, Mosquito, Termite, Mice & Rat control,Structural Pest Services, Termite Inspections and Treatments, Specialty Pest Services

Services we don't offer

We haven't quite worked up the courage to take on Lions, Tigers, or Bears, so as much as it grieves us to turn down business, we unfortunately still have to say no if you need this service.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.3370 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
15%
3
5%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.5
responsiveness
4.4
punctuality
4.6
Showing 176-200 of 370 reviews

BHARATI S.
07/2014
2.0
pest control
  + -1 more
They guy came out and when he did he sprayed an area. We didn't want a spray and he sprayed it. I would not recommend them.
Description of Work: I dropped their service.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Sean M.
07/2014
5.0
pest control
  + -1 more
It worked out perfect. They did a great job, everything was nice and clean and they're personable. I've been using them every day in a week. They're great. If I have a problem, they call me right away and the customer service is great.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ihab A.
07/2014
5.0
pest control
  + -1 more
It was very good. I didn't have any problems with them. I don't think they over charge me. I don't have any problems, when I need anything I call them and they come out and they take care of everything.
Description of Work: I used them a month ago. I think they come like quarterly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Abhinav S.
07/2014
5.0
pest control
  + -1 more
It was a good experience. I like them but it was a little pricey.
Description of Work: We used them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

BILL & judy H.
07/2014
4.0
pest control
  + -1 more
They were pretty good. They do let me know before they are coming whether they leave me a voice mail or whatever and a couple of times I have asked them to do something while they are here and they do it.
Description of Work: They are pretty good about getting rid of some of my bugs. I had them to put something in the garage for the spiders and he did it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

felecia B.
07/2014
5.0
pest control
  + -1 more
I've had very good experience with them. I've been very pleased with them. I like the fact that they work with you on scheduling. They send out emails to let you know when they plan to come out and if you want to be available, they will try to work with you so that the homeowner can be at home. If they come and do the outside and you weren't able to be there, they will come back and do your inside when you are able to be there. I pay by the quarter. I don't remember if it's $109 or $100 and something total for the year. They come out four times a year. Every time I've called them they've always come back.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LORRAINE & LARRY C.
07/2014
2.0
pest control
  + -1 more
I think that they're very, very difficult to get a hold of. They never return phone calls or e-mails. They cancel our yearly application but we didn't know because nobody answered us. I'll rate them very poorly. They're very expensive. I would not recommend them.
Description of Work: We used them.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0

$100

Tyler W.
07/2014
5.0
pest control
  + -1 more
We've been happy with them and they show up when they said they're going to. They also call up.
Description of Work: W used them.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry M.
07/2014
3.0
pest control
  + -1 more
It was a door-to-door solicitation last year and I already had a pest control company at that time. But this person promised that there would be no more spiders in the back of the house and that there wouldn't be any millipedes. Millipedes were my biggest issue. But he promised that you wouldn't see any bugs around the doorways or the window frames. So I went with that service even though it was a little more money. They have not lived up to what they promised. It had to be a year contract. So I'm actually thinking I'm going to go back to the company I was with in the first place which was AAA. I'm not totally satisfied with them. It was $99 a quarter. They come once a quarter, so four times a year. If you see extra bugs or ants or something you're supposed to be able to call them up and ask them to come back. They usually call and say they're going to be here between certain hours and they do come when they say.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$99

Mark B.
07/2014
5.0
pest control
  + -1 more
They were very courteous, always on time and they send me an e-mail to remind me when will they do their work. I had a very good experience.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CARL C.
07/2014
5.0
pest control
  + -1 more
It has been a good experience. The technicians have always been nice and friendly. They seem like really nice guys and they do a good job. We've had to call them one time to come back because we've seen some spiders in the bathroom and they came in and got another treatment for us. Their price seems a little expensive.
Description of Work: When we first moved in, we had lots of spiders and we talked to them about getting rid of the spiders and they did. We've had periodic visits that we set up with them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Travis C.
07/2014
4.0
pest control
  + -1 more
It was okay. I only have one dislike and that is each time you're up for a really good rate and then when that year is over they jack the price up. They don't really tell you that here you sign a contract four months ago but they go ahead, perform the service and you get the bill where you understood if it is higher rate. I just feel that they ought to let you know and they don't. I called and complained but they don't seem to care. Other than that, everything is all right.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Bill G.
07/2014
5.0
pest control
  + -1 more
We've had a positive experience with them. They've been very prompt. Whenever we've called them they've responded quickly. So that was good. The cost is like $80 every three months. Their pricing is reasonable. Quality of their work has been good. There are no complaints.
Description of Work: They mostly do everything on the outside of the house when we're not home. If we need them to do something inside the house we call them back and they can come back and work in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Mark L.
07/2014
5.0
pest control
  + -1 more
I guess fairly good. They usually leave a statement on the door, stating what they've done. They do a good job in keeping the cobwebs down and just clean the exterior of any webs or anything like that and then they sprayed the exterior and they don't do anything inside unless we request them to. We rarely see them. It is cheaper than what we are paying before. They are here when they said they are going to be here. The sales representative is very professional and handle himself in a good manner.
Description of Work: We don't see him but we never had any problems with ants and spiders or anything that they are treating for, so good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Mark H.
07/2014
5.0
pest control
  + -1 more
We've been with them for couple of years ago. We don't see any spiders or webbing after their treatment. We've definitely seen an improvement around our house inside and out. They were good.
Description of Work: I used Insight Pest Solutions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Morgan S.
07/2014
5.0
pest control
  + -1 more
They are good, they are keeping the bugs away. They come on time and they come to do what they need to do.
Description of Work: We used Insight Pest Solutions in our house. They come on a regular basis to do regular pest control.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANN M.
07/2014
5.0
pest control
  + -1 more
They've been fine. They've done a good job for us.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LEANNE M.
07/2014
4.0
pest control
  + -1 more
It's been fine and they come on a quarterly basis. They're always prompt.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary B.
07/2014
5.0
pest control
  + -1 more
They come when they say they are going to come. The service is performed without any bother to me and I am not bothered by bugs.
Description of Work: Outside bug treatment

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT J.
07/2014
5.0
pest control
  + -1 more
they always do a good job. if we have pest problems between sprayings they come back free, no questions. very satisfied.
Description of Work: pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gail N.
07/2014
5.0
pest control
  + -1 more
Have hired this company to on a regular schedule de-bug my house interior and exterior.
Description of Work: Bugs - Ugg

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Sherman J.
07/2014
1.0
pest control
  + -1 more
We were solicited by a door-to-door Insight salesperson. We were told we had to have four applications (one per quarter) to fulfill the agreement. You have to give them a credit card to bill...this makes it easy for them. We were told we were getting a good price. We discovered in December that our son's family, who lives in the same neighborhood, was paying $40 less per application. Once we fulfilled our contract we tried to cancel the service, which became an almost impossible task that took from January 2014 to June 29, 2014 to complete. Very poor communication with Insight. Getting to speak with a and quot;live and quot;person proved very very challenging. Local number rolled into a voicemail.
Description of Work: Insight made it very difficult to cancel their servcie. In Jan 2014 we told them we no longer wanted the service because of the price. They called in March advising they were going to make an application, we told them "no". They told us they'd give a better price but we still said now more. They still came. We refused to pay. Then they told us to ignore the bill it was in error. In June they called and said they were coming out. Again, we told them "no". They again charged our credit card for the service. When calling them we most always had to leave a message. Only in June were we able to speak to a person to seek resolution and end the service, getting our money refunded. Even then, they made it tough to quit their service and get our money back...first telling me they could not refund our money.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0


Elizabeth M D.
07/2014
5.0
pest control
  + -1 more
They come out quarterly and do the outside of the house, including knocking down any nests or webs. They always call first to see if we also need the inside sprayed, or if we have noticed any other issues. If they come out, and you find any bug at all in between, they come out and do not charge you. We have used them for 2-3 years and have been very happy with them.
Description of Work: They do our pest control on a quarterly basis

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Jennifer C.
07/2014
5.0
pest control
  + -1 more
They come out several times a year and treat inside and outside house. They have been great and we have recommended them to neighbors :) We haven't noticed bugs or spiders!
Description of Work: preventative pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda W.
06/2014
5.0
pest control
  + -1 more
Everyone is very nice and easy to work with
Description of Work: Insect prevention

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

5954 W 71st St, Indianapolis, IN 46268

http://insightpest.com/indianapolis/

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Insight Pest Solutions is currently rated 4.3 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 3:00 PM

Insight Pest Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Insight Pest Solutions offers free project estimates.
Yes, Insight Pest Solutions offers eco-friendly accreditations.
No, Insight Pest Solutions does not offer a senior discount.
No, Insight Pest Solutions does not offer emergency services.
Yes, Insight Pest Solutions offers warranties.
Insight Pest Solutions offers the following services: Residential and Commercial Pests, Mosquito, Termite, Mice & Rat control,Structural Pest Services, Termite Inspections and Treatments, Specialty Pest Services
We haven't quite worked up the courage to take on Lions, Tigers, or Bears, so as much as it grieves us to turn down business, we unfortunately still have to say no if you need this service.

Contact information

5954 W 71st St, Indianapolis, IN 46268

http://insightpest.com/indianapolis/

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM