Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Insight Pest Solutions

Pest Control

About us

Insight is a pest control company focusing on residential and commercial pest services. We provide good-paying jobs to a dozen Indianapolis locals. We find safe, effective, and simple solutions to any pest control need. The products we use are both odorless and colorless, manufactured by the best companies in the industry. We survive by treating our customers right. We stand behind our work by offering both a retreatment and money back guarantee. Insight Pest Solutions: Protecting Home, Health, Environment

Business highlights

15 years of trusted experience

Services we offer

Residential and Commercial Pests, Mosquito, Termite, Mice & Rat control,Structural Pest Services, Termite Inspections and Treatments, Specialty Pest Services

Services we don't offer

We haven't quite worked up the courage to take on Lions, Tigers, or Bears, so as much as it grieves us to turn down business, we unfortunately still have to say no if you need this service.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.3370 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
15%
3
5%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.5
responsiveness
4.4
punctuality
4.6
Showing 1-25 of 370 reviews

Tyler P.
06/2020
1.0
pest control
  + -1 more
Make sure you read all the 1 star reviews. It's a very accurate description of this business. They charged me $119 to come out and treat the inside and outside of my house. The tech was here literally less then 5 minutes to apply Both. The salesmen promised me they would spray all around and treat the outside. Her promise was if the first treatment didn't get the job done after 14 days of application they would come out free of charge. Well long story short I haven't noticed a single change in the amount of spiders and huge carpenter ants in my house. When I called to have them come back out they told me they couldn't help me for more then 2 weeks. Not the best customer service for a company that is having you sign a quarterly deal of $119 every three months and giving you nothing in return.
Description of Work: Pest control

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$119

Jack W.
11/2017
5.0
pest control
  + -1 more
Technician checked with us & told us what he was going to do and then did the work. All went well.
Description of Work: Outside pest control that is done quarterly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Insight Pest Solutions
Thank you for giving Insight Pest Solutions an A rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call if you are ever experiencing any unusual pest activity, and we will be happy to re-treat for you. Thank you for choosing Insight!

James L.
11/2017
5.0
pest control
  + -1 more
It went great - DJ was awesome. They were out last year for the same issue - when it gets cold out the mice try to come in. They were all gone within two weeks & we never saw signs of them again.
Description of Work: We use them for pest control throughout the year. We recently noticed that we may have mice in our basement. These guys were on time & very professional & helpful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Thank you for your review! We are so glad to hear that we were able to have an immediate effect on your issues with mice. We are very honored to be able to protect your home, health, and environment. Thank you for being a member of the Insight family, and have a great day!

Scott L.
10/2017
5.0
pest control
  + -1 more
D.J was our technician and did a great job as always. Insight is great about also spraying inside whenever we notice more 'critters" in the house than the normal one or two that get in regardless of what you do. They leave a vm reminding you when they're due to come, they always leave a note about what they found and did, and the customer service is great - both on the phone and with any of the tech's we've dealt with.
Description of Work: Insight Pest does the regular anti-pest maintenance program for our home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Thank you for taking the time to review our service! We appreciate knowing how the service is going for our customers, and are glad to hear that we are exceeding your expectations. That is what we strive for with every customer, every time. Don't forget - on any quarterly service you can have the interior of your home treated, and if new or unusual pest activity arises between quarterlies, we offer free retreatments. Just give us a call if you find yourself needing either one, and we'll be happy to set an appointment that works with your schedule. Thank you for being a member of the Insight family, and have a great weekend!

Judy C.
09/2017
5.0
pest control
  + -1 more
They are always professional and if I find the need for additional pest control between visits, they are very prompt and do not add an extra charge.
Description of Work: They come to my home on a quarterly basis for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
We really appreciate your review of our services! We appreciate knowing what is going well, what needs improvement, and any questions or concerns you might have. If you notice any new pest activity, or have any questions or concerns, please don't hesitate to call us! Thank you for choosing Insight, and have a great day!

Christine R.
09/2017
5.0
pest control
  + -1 more
DJ Clayton was the Insight serviceman. He did a great job and explained what steps I should take if the problem occurred again. So HOT the day he had to spray the house, and he was very pleasant and didn't complain at all. Glad I switched from Terminex years ago...
Description of Work: Called about tiny trail of ants in the kitchen... they came out the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Thank you for taking the time to let us know how well your service has gone! We appreciate knowing that DJ was friendly, thorough, and very informative. Our aim is to provide excellent customer service as we protect your home from pests! We are very honored to be able to protect your home, health, and environment. Thank you for being a member of the Insight family, and have a great day!

Billie M E.
09/2017
5.0
pest control
  + -1 more
It was pretty good service. What I didn't like was you pay a deposit and then you're under a contract for a whole year and you have to pay a monthly fee. I didn't really have any pests but the house is old so I didn't want any carpenter ants or anything so I just used it for a year. I told them I was having trouble with the mice and he got up in the ceiling and in the basement and he found the nests. He found the problem where the cable company had installed the wiring and didn't seal around it. We stuffed steel wool and some foam insulation around there and I haven't had any problem. There was just a little gap. They were very good, punctual. They came when they were supposed to. After the interior was treated I didn't have to be here and they just sprayed the exterior.
Description of Work: Inside Pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Thank you for your review. We appreciate knowing what is going well, what needs improvement, and any questions or concerns you might have. We provide quarterly services, so roughly every three months we provide a service tailored to the season. We are happy to hear that we were able to take care of your pest concerns. Thank you againg for your review, and please do not hesitate to give us a call should another pest concern come about!

David K.
08/2017
5.0
pest control
  + -1 more
a young fellow came and did all the job planned. more importantly, he did a nice and careful job on those spider webs.
Description of Work: pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Insight Pest Solutions
Thank you for taking the time to review our services and give us an A rating. We appreciate it! Please do not hesitate to give us a call should you have any questions or concerns. We are always happy to provide free re-treatments. Thank you for choosing Insight!

Julie G.
08/2017
2.0
pest control
  + -1 more
Fair to okay. For 3 years I've asked them to rid the front porch of carpenter bees, which they've never been able to do.
Description of Work: quarterly spraying outside for insects/bugs

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$112

Response from Insight Pest Solutions
Thank you for your feedback. Regarding your issues with carpenter bees, we have several options for treatments. We can spot treat for carpenter bees on your quarterly services at no cost, but carpenter bees are not a covered pest in our service agreements. I do understand that this can be very inconvenient for some customers. Carpenter bees are a seasonal pest and their activity drastically decreases in warmer weather. We are able to treat the areas that they dwell, but we are unable to guarantee they will not return. The pest industry as a whole struggles with carpenter bees simply because there is no treatment that will keep them from returning to your home. We recommend that you plug the holes they have drilled with wood dowels, caulk, or putty, and also paint your wood with latex paint. Please let us know how we can further assist you.

Nathaniel C.
08/2017
5.0
pest control
  + -1 more
The tech was on time and very helpful. He cleaned all the cobwebs from the eve of the house. He even cleaned them from our 2 story entry way. He sprayed for insects around the perimeter of the house and internally in our problem areas. Then he treated the active Mole hills in my yard. He provided mouse traps and told me the best places to keep them. He was very nice and gave great service.
Description of Work: We have always had a problem with insects in our house and recently we have had problem with mice in our garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Insight Pest Solutions
Thank you for giving Insight Pest Solutions an A rating. We appreciate your review, and are glad to hear that you found the technician prompt, helpful, and thorough! In case you didn't know, we offer free re-treatments if you notice any new or unusual pest activity, and we will also treat the interior of your home on any quarterly service - just give us a call! Thank you for joining the Insight family, and have a great day!

LAURA C.
07/2017
2.0
pest control
  + -1 more
First couple years were great, and the bug guy stayed at least 30 mins working all around our house. The past couple years though, the guy would stay 5 mins or less and not even walk around to the back of the house. He stopped leaving invoices on the door also, so we have no idea and no indication that he did anything at all except show up, dust around the front of the house and sit in his truck. LAZY! Total waste of money so we have switched to a different company.
Description of Work: Quarterly bug spray/pest control

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0

$120

Response from Insight Pest Solutions
Thank you for your feedback. We regret to hear that you were unhappy with our services; we wish we had the opportunity to address your concerns while you were still a customer. Had we known that you were displeased we would have been happy to re-do the service at no cost to you. We hate that we lost you as a customer. We look forward to any opportunity to serve you again in the future.

Alka K.
07/2017
5.0
pest control
  + -1 more
Insight is very professional, prompt in helping make or reschedule appointments. The workers are also knowledgeable, pleasant and answer all questions.
Description of Work: We needed interior service in addition to our quarterly external pest control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Fantastic! We truly appreciate your positive feedback. We are thrilled to hear that you are pleased with our services. We will be sure to inform our management team of your glowing review. We value you as a customer. Please do not hesitate to let us know if there is anything else we can do for you. Thank you for being a valued member of the Insight family!

Diane Z.
07/2017
5.0
pest control
  + -1 more
The insight representative cleaned areas that are hard to reach in the garage and the exterior of our home. He also sprayed an eco-friendly pesticide on the perimeter of the home and also did mosquito control. He was on time and the service took less than an hour. He was courteous and answered questions.
Description of Work: pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
We appreciate your review, and are glad to hear that you found the technician prompt, polite, and informative! In case you didn't know, we offer free re-treatments if you notice any new or unusual pest activity, and we will also treat the interior of your home on any quarterly service - just give us a call! Thank you for joining the Insight family, and have a great day!

CRAIG C.
07/2017
5.0
pest control
  + -1 more
My tech Randy was very professional and punctual. He explained beforehand everything to be done in regard to services and performed them well and in a timely fashion. I was very pleased.
Description of Work: Moles, spiders and spider webs along with other outside and inside insect control.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Insight Pest Solutions
Thank you for taking the time to review our services. We appreciate it. We are happy to hear that Randy provided you with great service. We truly appreciate it, and are happy to hear that you are pleased with your service. If you notice any new or unusual pest activity, or have any questions or concerns, please don't hesitate to call us! We are always happy to set you up for a free re-treatment between quarterly visits, or treat the inside of your home on a quarterly service. Thank you for choosing Insight!

Carol A F.
07/2017
5.0
pest control
  + -1 more
Very professional service representative introduced himself and advised the pest control services he was going to be taking care of that day. Have worked with Insight Pest Solutions for over a year now, and we have not had any insect issues at our home.
Description of Work: Quarterly preventative pest control service at our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Thank you for taking the time to review our service, and for giving us an A rating. We appreciate knowing how the service is going for our customers, and are glad to hear that we are living up to your expectations and our standards. We are always happy to set you up for a free re-treatment between quarterly visits, or treat the inside of your home on a quarterly service. Thank you for being a valued member of the Insight family, and have a great day!

Michael N.
07/2017
5.0
pest control
  + -1 more
DJ Clayton was the Insight Representative that did the applications today. He was prompt and very professional. He made sure that if we had any concerns that they were addressed. He explained what he was doing and made sure he addressed safety for our dog and us. What a great member of the Insight Pest Solutions team. Thank you!
Description of Work: Today we had one of our routine Insight Pest Solutions' service to the outside of our home. We were notified and then reminded of the date for the service with a number to call if that needed to be changed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Thank you for taking the time to let us know how well your service has gone! We appreciate knowing that your technician was prompt, thorough, informative, and very professional. Our aim is to provide excellent customer service as we protect your home , health, and environment. If you continue to have pest activity or have any questions or concerns, please don't hesitate to call us! Thank you for choosing Insight, and have a great day!

Les S.
07/2017
5.0
pest control
  + -1 more
Randy, our tech, did a very good job of explaining what work was being done, how long it would take the applications to work, and performing his tasks.
Description of Work: Mole treatment specifically, but also had insect control applied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Insight Pest Solutions
Welcome to the Insight family! We appreciate your review, and are glad to hear that you were very happy with the service provided by Randy. If you notice any new or unusual pest activity, or would like us to treat the interior of your home on any quarterly service - just give us a call! Thank you for allowing us to protect your home, health and environment.

Duane W.
07/2017
5.0
pest control
  + -1 more
It works. I would recommend them. They were polite and courteous.
Description of Work: Pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Thanks a lot for the A rating! It pleases us to hear when we've done all we can for our customers. We are happy to hear that you are pleased with the service. We also appreciate your recommendations to family and/or friends. Thank you for choosing Insight for your pest control needs!

Jacob W.
07/2017
5.0
pest control
  + -1 more
There is a contract. I feel like the price is going to be a bit much.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Insight Pest Solutions
Thank you for your review. We appreciate knowing what we are doing well and what we could improve upon. We are sorry to hear that you are unsure about the pricing of our quarterly services. We have some of the best prices on the pest control market. Especially considering all that we offer. Insight uses top of the line products to enforce the protective barrier around your home. These products are made to withstand various types of weather for at least three months. We also offer free re-treatments in between quarterly services and other warranties. We hope you are able to see the value in our services! Thank you for choosing Insight!

Janelle G.
07/2017
5.0
pest control
  + -1 more
They do exterior. They are pleasant. They are nice. When they knock on the door to make sure there are no problems they can address while they are there. They are pricey. They do show up on time.
Description of Work: They do pest control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Insight Pest Solutions
Thank you for your feedback. We appreciate knowing what is going well, what needs improvement, and any questions or concerns you might have. If you notice any new pest activity, or have any questions or concerns, please don't hesitate to call us! Thank you for choosing Insight!

Bill W.
06/2017
5.0
pest control
  + -1 more
very timely. very courteous. seemed thorough.
Description of Work: mole and yard control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Insight Pest Solutions
We appreciate your review! We are glad to hear that you found the technician to be punctual, courteous, and thorough. If you notice any new or unusual pest activity, or would like us to treat the interior of your home on any quarterly service - just give us a call! Welcome to the Insight family!

Dan C.
06/2017
5.0
pest control
  + -1 more
Appointment was at 10, but tech was a little late (1030 ish). He did everything the salesman said would be done. Wore shoe covers in the house and was careful of car when in the garage. Happy with the service I received today.
Description of Work: Outdoor pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$139

Barbie N.
06/2017
5.0
pest control
  + -1 more
As always amazing, David was a delight & I informed him that despite the fact we back up to woods we have not had any spider webs outside anywhere this year for the first time in 14 years.
Description of Work: Usually Spiders, etc. today mosquitos!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Thank you for taking the time to let us know of your experiences with our company, and for giving us an A rating! We appreciate knowing how the service is going for our customers, and are glad to hear that we are living up to your expectations and our standards. We are delighted to hear that we were able to rid your home of spiders! Thank you for your continued business as it our pleasure to service your home. Have a great afternoon!

Bob S.
06/2017
1.0
pest control
  + -1 more
Terrible !! On three occasions the service rep came to the house knocked down spider web and did not put down any insecticide and left a $99 charge. Some with the management after the second occurrence and when it happened the third time I ended the agreement. The first year of service went well but this happen when a new service rep started.
Description of Work: Pest control!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$400

Response from Insight Pest Solutions
Thank you for your review. We regret to hear that you were unhappy with our services. Quite a bit of time has passed since you recieved services with us and a lot has changed. We would love the opportunity to make this right. Should you be interested give us a call at 888-234-2847 ext 1059. Thank you again for your feedback.

John S.
06/2017
5.0
pest control
  + -1 more
First service was great! We had DJ come and explain the process and what they look for. He was very through and got rid of the spider webs and wasp nests around the house. He also sprayed inside and explained what he was applying and what effects it would have. DJ was very personable and accommodating as we moved our dogs around to avoid exposing them while the spray dried. Very thankful we signed up for this service. Side note - he showed up early! That's amazing customer service. We were able to enjoy our Saturday afternoon due to his efficiency.
Description of Work: We signed up for Insight's regular pest control service. We just moved into our new home a couple months ago and have 3 dogs and an 18 month old toddler. Due to the amount of mulch and landscaping we had, we wanted to ensure we could keep things like spiders, fleas, ticks, etc away from our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Insight Pest Solutions
Thank you for taking the time to let us know of your experiences with our technician! We are glad to hear that he was attentive, informative and very professional. We strive to provide excellent customer service as we resolve your pest issues. In fact, we offer free re-treatments between quarterly visits, as well as interior treatments on quarterly services - so give us a call if you find yourself needing either one. We'll be happy to set an appointment that works with your schedule. We are honored to be able to protect your home, health, and environment. Thank you for choosing Insight and have a great day!

Contact information

5954 W 71st St, Indianapolis, IN 46268

http://insightpest.com/indianapolis/

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Insight Pest Solutions is currently rated 4.3 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 3:00 PM

Insight Pest Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Insight Pest Solutions offers free project estimates.
Yes, Insight Pest Solutions offers eco-friendly accreditations.
No, Insight Pest Solutions does not offer a senior discount.
No, Insight Pest Solutions does not offer emergency services.
Yes, Insight Pest Solutions offers warranties.
Insight Pest Solutions offers the following services: Residential and Commercial Pests, Mosquito, Termite, Mice & Rat control,Structural Pest Services, Termite Inspections and Treatments, Specialty Pest Services
We haven't quite worked up the courage to take on Lions, Tigers, or Bears, so as much as it grieves us to turn down business, we unfortunately still have to say no if you need this service.

Contact information

5954 W 71st St, Indianapolis, IN 46268

http://insightpest.com/indianapolis/

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM