Insight is a pest control company focusing on residential and commercial pest services. We provide good-paying jobs to a dozen Indianapolis locals. We find safe, effective, and simple solutions to any pest control need. The products we use are both odorless and colorless, manufactured by the best companies in the industry. We survive by treating our customers right. We stand behind our work by offering both a retreatment and money back guarantee. Insight Pest Solutions: Protecting Home, Health, Environment
Business highlights
15 years of trusted experience
Services we offer
Residential and Commercial Pests, Mosquito, Termite, Mice & Rat control,Structural Pest Services, Termite Inspections and Treatments, Specialty Pest Services
Services we don't offer
We haven't quite worked up the courage to take on Lions, Tigers, or Bears, so as much as it grieves us to turn down business, we unfortunately still have to say no if you need this service.
I don't see any difference and it's just really something I've been paying attention to within the last few treatments. We've just had a lot of spiders this year and they do tell that it would sometimes take multiple applications and they would have to do an application inside and I'm totally aware of all that. I'm at the point where I need to call them and figure out why I have so many spiders in my yard and in my house. I just would have thought that with the several years that I used them, I would have seen a decrease and I don't. We've had them probably for a year or two now. I don't know what it would look like if I didn't have them but we have enough that makes me think that maybe either something needs to be changed or whatever treatment for application I'm getting isn't enough. Their price is reasonable.
Description of Work: They come out four or six times a year.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$30
matt D.
07/2014
4.0
pest control
+ -1 more
They've been okay. Their services are fine.
Description of Work: They do pest and spider control for the outside every month.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Donald S.
07/2014
4.0
pest control
+ -1 more
Not too bad. They have been going through a transition in terms of keeping employees. So we have had some frustration there but as far as the overall effectiveness we have been pleased with the treatment.
Description of Work: They take care of ants, rodents, those types of issues. They come in quarterly and apply the treatment.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$99
Jeff O.
07/2014
5.0
pest control
+ -1 more
They are there when they say they are going to be. I really don't have any dislikes. I have been really happy how they controlled the pests.
Description of Work: I used Insight to remove spider webs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph O.
07/2014
5.0
pest control
+ -1 more
They do gas around the house, I don't have them go inside because of the materials they use, we haven't had any problems on the inside. They take care of spider webs.
Description of Work: They take care of our pest control problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
JUDY R.
07/2014
5.0
pest control
+ -1 more
I have used them for a couple of years. I have been pleased with that. There are no insects and ants anymore. It seems like a good service. They bill directly to my credit card. I always get an automated phone call and announce what date they are going to be here. They usually give a week in advance, not that I really need to know that; but that's always nice to know when they are coming. First a couple of times, somebody always came to the door and kind of explaining me what they were doing. Since they have been coming over a year, they don't keep doing that. They do a good service. The work turned out to be fine. When they come out, they are very polite and seemed knowledgeable about what they are doing. They might be a little pricey.
Description of Work: Insight Pest Solutions come out on a quarterly basis and spray the outside & around the house. They de-web like cobweb around the house. They spray around and base of the house for insects. They also spray in the yard.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Tim C.
07/2014
5.0
pest control
+ -1 more
They are regular, punctual as far as schedule and use pet-friendly products. They come during the day when I'm not around but they always leave reports.
Description of Work: They do pest inspection and prevention. They treat around the exterior and related things.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Lester & Jean B.
07/2014
5.0
pest control
+ -1 more
It was perfectly fine and I didn't have any problem with them. I spend about $30 per application. So far it seems to be fine. I didn't have a big problem before but I don't have a problem now with insects in the house so I guess they worked. They're very efficient and they always let me know when they're coming.
Description of Work: I use Insight Pest Solutions. I have them on a contract 4 times a year to come and spray the foundation of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Kathryn F.
07/2014
4.0
pest control
+ -1 more
I have been with them just over year. The first year they were great. And their product worked real good. But then just over the one year mark when they were scheduled to come out for another quarter treatment, three month treatment, they called four different times to schedule a day that they were going to come out and by that point I just about had it with them. And I'm still with them but even though on that last time of them rescheduling four different times you know they finally did come out and things go well. I like their business, I just want to be home when they come so they can dust and take care of the garage, inside the garage too because spiders get in there. And I don't know. They were real good to begin with but then something, I just they got a new call system and people I think are in Atlanta, Georgia, that if they don't answer the phone within a couple rings here locally then it automatically transfer to Atlanta, Georgia. And that's where the problem lies. So like a couple of times after they would schedule an appointment to come out, then the people in Atlanta would call me ten minutes later and tell me that they were scheduled to come out, I already know that. It seems to be a problem there. They are not due to come out for a few more months again. I just hope everything goes smoothly, because they don't want to change. They were so good that first four times that they applied.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$109
Jane C.
07/2014
4.0
pest control
+ -1 more
It's okay. They come out regularly and spray. I can't say anything good, special or negative about them. I think they missed their last appointment because of the rain, I don't think they've been out since but it's okay. Except for the mouse situation, that would be my best recommendation. They did take care of that. The rest of it is we don't have any ant problem in the house so I assume that what they are doing is working.
Description of Work: They spray the exterior of the house, knock down cob webs. They offer inside service if we want it. I've never done that, they only do the exterior of the house. We had a mouse problem, they did come out and set numerous traps in the basement and they did a nice job with that. They were very thorough about trying to get rid of our mice. We haven't seen any since so that did work very well.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julie G.
07/2014
5.0
pest control
+ -1 more
Insight has done a good job. We don't communicate very much, it's an automatic thing. They ask you if you want inside as well as outside. We have only had outside so far. They seem to be okay.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
Yes, I recommend this pro
$109
Nicholas C.
07/2014
4.0
pest control
+ -1 more
What stands out about them is that they are willing to come back if you are having problems and after a treatment, if you find bugs in your house, after a week or two, you just call them up and they would come out free of charge. I don't know if other providers do that but that is pretty cool, I just need to call them back. I did notice a difference when they came inside the first time.
Description of Work: My wife and I are having some pest issues in our basement with bugs, we called them up to come out and treat that. I haven't called them back again since then but I need to because we still have a lot of bugs. That was our second treatment already and there's still lot of bugs. The initial treatment was inside, in my basement and then outside as well, just around the house. The second time was just around the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$114
Robert C W.
07/2014
5.0
pest control
+ -1 more
I am very satisfied with them. They were on time and they were very pleasant to deal with. They set my schedule which was very nice. I am contracted with them.
Description of Work: Insight Pest Solutions come quarterly to do my house. They do the basic spray and a little bit more at the back of the house because it is nothing but wood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Jeffrey C.
07/2014
4.0
pest control
+ -1 more
We had them come out. They had a door to door salesman in an area that they weren't supposed to have and we had a problem with carpenter bees. So the guy says he can take care of that for us. So he signed us up for 4 treatments an the first treatment the bees came back and they are really supposed to come out for free inbetween treatments and when I told them about it they said they don't cover that. So they came back out of courtesy. After the second treatment we still had carpenter bees. We were not pleased with them at all. The last time they came out we went on vacation and they were to come out and spray for the bees and when we came back you could see where the bees had been chewing. I paid about $130.
Description of Work: I used Insight Pest Solutions 2 weeks ago. They were to spray for carpenter bees.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$130
laura S.
07/2014
5.0
pest control
+ -1 more
They were reliable and did a good job. They took care of the problem.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary Kay G.
07/2014
5.0
pest control
+ -1 more
The price was quite reasonable. They were very polite. I thought they were efficient. The work was great. I would give A all throughout.
Description of Work: They sprayed to get rid of the bugs and get rid of molds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Ann M.
07/2014
4.0
pest control
+ -1 more
They're okay. I haven't had any problems with them. They call before they come. If we have any problems, we tell them and they come out.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$109
JANE R.
07/2014
4.0
pest control
+ -1 more
As far as I can tell it's working fine.
Description of Work: They are just doing outside.
Rating Category
Rating out of 5
Yes, I recommend this pro
Stacy C.
07/2014
5.0
pest control
+ -1 more
Our experience with them has been great. What stands out is probably their service.
Description of Work: We use Insight Pest Solutions all the time, four times a year. They come out as general pest control providers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
KEN & HANNAH W.
07/2014
4.0
pest control
+ -1 more
They were pretty good, no problems. They are consistent and they just come. If you have any problems they will address those problems. The quality of their work is good.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Romana P.
07/2014
5.0
pest control
+ -1 more
They are very good. They are timely and their billing was fine. I haven't been overcharged. If they do come out and I see a problem, I call them, they come out and they don't charge me because I'm on a monthly fee. For example, we had an ant issue in the kitchen and when they come out they do all the exterior because we work, we don't let them come in the house during the week so he came on a weekend and took care of the ants when I called. They are very consistent, didn't really push their services when they got us to subscribe and they respond when you call. Their price is adequate for the service that they deliver. I expect good service for what I pay for. I respect that they are courteous to me, responded and don't give me a hard time when they think I'm calling them for no reason. These people work with you very well.
Description of Work: They came for the ant problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$96
Rachel R.
07/2014
5.0
pest control
+ -1 more
They have been great. We have contracted with them and we are in our third full year. They are just very easy to work with.
Description of Work: We use Insight Pest Solutions. We had some kind of resurgent of ants. They came out and placed some traps. It still did not go away. I called the next day and they kind of talked me through what I needed to do. It turns out that the way their solution works is that it may take a few days before it gets completely cleared up.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy T.
07/2014
5.0
pest control
+ -1 more
They were great. They are very prompt, courteous and they go through things when they went inside the house. They are very clean and did presentations. They have a good price.
Description of Work: They come quarterly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Rhonda W.
07/2014
5.0
pest control
+ -1 more
My experience with them was very good. They come on a regular basis. They take care of the problem. They do the best they can.
Description of Work: We're on a maintenance program.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
ZRINKA R.
07/2014
5.0
pest control
+ -1 more
they are very professional and I have a lot less spiders and bugs since they have been coming quarterly.
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Service Categories
Pest Control
FAQ
Insight Pest Solutions is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 3:00 PM
Insight Pest Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Insight Pest Solutions offers free project estimates.
Yes, Insight Pest Solutions offers eco-friendly accreditations.
No, Insight Pest Solutions does not offer a senior discount.
No, Insight Pest Solutions does not offer emergency services.
Yes, Insight Pest Solutions offers warranties.
Insight Pest Solutions offers the following services: Residential and Commercial Pests, Mosquito, Termite, Mice & Rat control,Structural Pest Services, Termite Inspections and Treatments, Specialty Pest Services
We haven't quite worked up the courage to take on Lions, Tigers, or Bears, so as much as it grieves us to turn down business, we unfortunately still have to say no if you need this service.