Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Insight Pest Solutions

Pest Control

About us

Insight is a pest control company focusing on residential and commercial pest services. We provide good-paying jobs to a dozen Indianapolis locals. We find safe, effective, and simple solutions to any pest control need. The products we use are both odorless and colorless, manufactured by the best companies in the industry. We survive by treating our customers right. We stand behind our work by offering both a retreatment and money back guarantee. Insight Pest Solutions: Protecting Home, Health, Environment

Business highlights

15 years of trusted experience

Services we offer

Residential and Commercial Pests, Mosquito, Termite, Mice & Rat control,Structural Pest Services, Termite Inspections and Treatments, Specialty Pest Services

Services we don't offer

We haven't quite worked up the courage to take on Lions, Tigers, or Bears, so as much as it grieves us to turn down business, we unfortunately still have to say no if you need this service.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.3370 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
15%
3
5%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.5
responsiveness
4.4
punctuality
4.6
Showing 101-125 of 370 reviews

Pete G.
07/2014
2.0
pest control
  + -1 more
I would never use them again. It's a quarterly program. It was ineffective. They were hard to get a hold of. They have a lot of problems with their billing department. They sent out past due notices for people who have already prepaid like me. My interaction with them is average at best.
Description of Work: They did our pest control.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$400

CINDY K.
07/2014
1.0
pest control
  + -1 more
The first year, they were pretty good, but they said they showed up the last time, and I swear they did not show up. I have cobwebs and bugs everywhere. We scheduled another person to come out, but they said it was Saturday between 9 and 11. We stayed until noon and still did not see anybody. They have not been out since as far as we know. The first time they said they did, but judging by the cobwebs and spiders, it does not look like they did and they did not leave anything saying they did. Pricing was not bad. They are comparable. They did not show when they said they were going to.
Description of Work: We have used Insight Pest Solutions.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

ANNE O.
07/2014
5.0
pest control
  + -1 more
They were fine and they did well. They did what they were supposed to do. I didn't have any complaints.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES F.
07/2014
5.0
pest control
  + -1 more
I would use them again in the future.
Description of Work: I used Insight Pest Solutions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dawn S.
07/2014
5.0
pest control
  + -1 more
I like the fact that they come regardless of whether we are here or not so we know that it is getting done because our schedule is kind of crazy. They are very nice. We had an ant problem earlier this year and they completely got rid of it. We've had a few companies come out and say they could do it cheaper but we like their quality of work.
Description of Work: They are our pest control company. They come out quarterly to spray the outside just to make sure we don't get stuff on the inside.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mike M.
07/2014
4.0
pest control
  + -1 more
It's been pretty good. We started a second year with them. I like them and I think it is efficient. Sometimes I do see bugs but that is only in the peak season so overall they are pretty good. It is a safe type of pest control in the sense that it is not harmful to kids or pets.
Description of Work: I use them for pest control.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHARLES W.
07/2014
5.0
pest control
  + -1 more
I pay like $80 a quarter. I had them before in my older house. It was 18-years old. They would come once a year and they would spray inside and spray around the basement just a precautionary thing. I never saw any bugs or anything. In addition to spraying now on the perimeter of the outside, they clean all around the gutters to make sure there are not cobwebs or spiders or anything like that. I have not had any issues. They way I have it set up for payment with them just hit my American Express so it is pretty simple with the billing and everything. They come once a quarter. On professionalism, they usually call two or three days in advance of coming just to let me know that they are coming on the day they are coming and the approximate time they would be here which I think is pretty beneficial if I am here or my wife is here. It is good to know that there is someone going to be walking around the house.
Description of Work: I have been using Insight Pest Solutions for probably two or three years now. They come out and spray the total perimeter of the house on the outside. They also offer inside services which my house is only a year old so I do not do the inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

John C.
07/2014
5.0
pest control
  + -1 more
We're very happy with them. I would use them again in the future.
Description of Work: We've used them for several years. They come out quarterly. They did the perimeter of the house every quarter and then if we need anything inside the house, they come in and take care of that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

JOHN AND JUDY D.
07/2014
3.0
pest control
  + -1 more
Their service was adequate. I was not here so I did not have interaction with them at that time. The work they did was acceptable and the price was average.
Description of Work: Insight Pest Solutions does pest control around the house. They put pest killer around the exterior of the house like the foundations.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$109

Connie H.
07/2014
4.0
pest control
  + -1 more
I do not use them anymore, but I did not have any problem with them. I was in a year contract with them. I just had a company that came up with a better deal.
Description of Work: I have used Insight Pest Solution.

Rating CategoryRating out of 5
value
4.0

Yes, I recommend this pro

regina C.
07/2014
4.0
pest control
  + -1 more
It was fair to good. They seem to come when called. It seems to be working. I won't be using them because I'm moving.
Description of Work: They sprayed the perimeter.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$109

DEBORAH C.
07/2014
5.0
pest control
  + -1 more
I actually have changed services to someone that provides a little more service at a less cost.
Description of Work: They provided a year's worth of service for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RUSSELL D.
07/2014
5.0
pest control
  + -1 more
It has been good and I would recommend them. They have always taken care of the playset as well and they dust it for any wasp nests, which is wonderful that they take the extra time to do that. I use them quarterly. I compared others on their pricing.
Description of Work: In the summer they do the outside and they dust for cobwebs and any beehives and wasp nests. They put the sprinkle around for spiders and ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Angie V.
07/2014
5.0
pest control
  + -1 more
They were very good. I didn't have to deal with them but it was working.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric M.
07/2014
5.0
pest control
  + -1 more
Everything went well. They come quarterly.
Description of Work: Insight Pest Solutions treated for termites and bugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Caryn G.
07/2014
5.0
pest control
  + -1 more
My experience with them has been good but I do not remember how much the service cost.
Description of Work: I used Insight Pest Solutions a month or so ago for pest control maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John H.
07/2014
2.0
pest control
  + -1 more
Terrible. I wasn't here, my wife and my son were here and she signed the i-pad but we never got a contract or anything. The first price was alright, I am not sure what the prices are supposed to be after that. You are supposed to sign a contract for four or five times. I am not sure if my son in law paid it or whether he canceled it but it didn't look canceled to me. They wanted another $89 to cancel it. A right service is supposed to do the job and say if that didn't do it, we will come back and do it for free. As far as we could tell, there was no change in anything as a matter of fact, it got worse. The initial price was probably very good but after that I don't know. Quality is poor. They came the day after we signed up.
Description of Work: They did pest control in the house and around the house for spiders and all that but it didn't work.

Rating CategoryRating out of 5
quality
1.0
professionalism
4.0
responsiveness
5.0

$59

Jacqueline J.
07/2014
5.0
pest control
  + -1 more
They do a good job. There are no bugs. The service costs $99 per quarter.
Description of Work: We use Insight Pest Solutions regularly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Nicole M.
07/2014
4.0
pest control
  + -1 more
I've used them before. They are reasonably priced and for the most part their services work.
Description of Work: .

Rating CategoryRating out of 5
value
5.0

Yes, I recommend this pro

Jane G.
07/2014
4.0
pest control
  + -1 more
They are decent I guess. They are a good company but the only problem I have is, I haven't done my part in letting them know that they didn't get rid of my ants. They only spray outside but if you call them, they will come inside. I did call them to come inside once and they sprayed a little bit but I still have them. That is the only issue I have with them. It is partly my own fault because I need to call them to take care of it.
Description of Work: I used Insight Pest Solutions to spray for ants. I have been using them for a year.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro

Jim H.
07/2014
5.0
pest control
  + -1 more
It has been good. We don't have any pests now. We pay $85 a quarter.
Description of Work: They come out four times a year. They've been coming out for two years now.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Holly M.
07/2014
5.0
pest control
  + -1 more
Everything was good. I like that the service was quick and easy.
Description of Work: I have used Insight Pest Solutions.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah K.
07/2014
5.0
pest control
  + -1 more
It was just fine. I don't necessarily have any like or dislike. I've had a nice experience with them. The quality is fine. They came in on the date they scheduled.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARSHA A.
07/2014
3.0
pest control
  + -1 more
They were courteous and helpful and did what they could. We recently switched to other company because of their type of treatment and rates and that really isn't anything bad about Insight but we just thought of trying somebody different to see if the ant situation can be controlled better.
Description of Work: We used Insight Pest Solutions and the work was okay. We had to have them come several times because the ants kept coming back.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Adrienne W.
07/2014
5.0
pest control
  + -1 more
We have a good experience with them and we are still using them. They have actually been responsive and taken cared of any sort of questions or concerns we have had. The gentleman that has come out has been pretty good about explaining what they were doing.
Description of Work: We have an on going service with them. They were actually just out a couple of weeks ago to do our quarterly service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

5954 W 71st St, Indianapolis, IN 46268

http://insightpest.com/indianapolis/

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Insight Pest Solutions is currently rated 4.3 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 3:00 PM

Insight Pest Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Insight Pest Solutions offers free project estimates.
Yes, Insight Pest Solutions offers eco-friendly accreditations.
No, Insight Pest Solutions does not offer a senior discount.
No, Insight Pest Solutions does not offer emergency services.
Yes, Insight Pest Solutions offers warranties.
Insight Pest Solutions offers the following services: Residential and Commercial Pests, Mosquito, Termite, Mice & Rat control,Structural Pest Services, Termite Inspections and Treatments, Specialty Pest Services
We haven't quite worked up the courage to take on Lions, Tigers, or Bears, so as much as it grieves us to turn down business, we unfortunately still have to say no if you need this service.

Contact information

5954 W 71st St, Indianapolis, IN 46268

http://insightpest.com/indianapolis/

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM