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Indy Cellular Repair

Phone Repair, Electronic Gadget Repair, Phone Service - Cellular

About us

We specialize in repairing all popular makes and models of mobile phones available from a variety of carriers. It is our goal to repair phones at an economical price with a strong warranty to match.

Business highlights

18 years of trusted experience

Services we offer

CELLULAR REPAIR CENTER SERVICING ALL MAJOR MANUFACTURERS. REPAIR BROKEN LCDS, WATER DAMAGE, MICROPHONE, SPEAKERS, VOLUME SWITCH, RING TONE SPEAKER, GSM PHONE UNLOCKING, PHONE REFURBISHING, OEM HOUSINGS, PHONE CLEANING.

Amenities

Free Estimates
Yes


Accepted payment methods

Discover
MasterCard
PayPal
Visa

Reviews

5.068 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 68 reviews

Hope S.
09/2013
5.0
phone repair
  + -1 more
I brought my son's iPhone in and was greeted and asked how I could be helped. I told him my son's iPhone 4 needed the screen replaced and he was very polite and professional. He gave me a price and I told him I had found a coupon right before I left for 20% off but had no means to print it. He informed me that although they require the coupon to be printed out and stapled to the order, he would honor the coupon, which saved me $20. I left the phone with him and he told me to come back in 1 hour. When I returned, the phone was ready and looked great. I would definitely use this company again and recommend them to others.
Description of Work: Replaced the shattered screen on my son's iPhone 4.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Indy Cellular Repair
Thanks for the positive feedback! We are a grass roots company and we do have policies and procedures but it is important to work with your customers towards a positive resolution. Thank you for thinking of us in your time of need and your business is greatly appreciated.

Susan M.
09/2013
5.0
phone repair
  + -1 more
If went very well. I had planned to have him fix two phones. He ordered the repair parts for both LG phones, however, one could not be repaired when he got into it. He fixed the one phone, gave me both of them back and charged me for the one phone repair. The phone worked great. I have a grandson that goes through phones very quickly so I am glad I found Indy Cellular Repair.
Description of Work: Repaired the screen on a LG touchscreen phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Indy Cellular Repair
We are so happy to help and glad that we could get one of those to work. Thanks for thinking of us in your time of need. We have a customer loyalty reward program and give discounts accordingly. Thanks for the positive feedback and we appreciate your business.

Katy M.
09/2013
5.0
phone repair
  + -1 more
Indy Cellular Repair is great! I learned about it several years ago to have the track ball on a Blackberry replaced. More recently, I was in a car accident that caused the back camera on my iPhone to pop out. I stopped by once to see if he could fix it and he was really busy and he told me to come back another day. When I returned, it was five minutes until closing time. He remembered me, offered to look at my phone, popped the camera back in AND replaced the iPhone back with another (used) back for NO CHARGE! Considering he took my phone with five minutes to spare, fixed it with lightning speed and gave me a used part, I would recommend Indy Cellular Repair to anyone!
Description of Work: Replaced an iPhone back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TIM S.
08/2013
5.0
electronic repair, phone repair
  + 0 more
I used a Groupon to have my iPhone 4 screen replaced. The screen looks good as new and I am very happy with the work performed by Indy Cellular Repair. The person performing the work wasn't the friendliest, but he wasn't rude or anything, and it wouldn't discourage us from using them again. I am happy with the work performed.
Description of Work: Replaced a shattered iPhone 4 screen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Indy Cellular Repair
Glad you got your phone repaired on the Groupon discount! Those were a big hit for Indy. Sorry for the less than positive attitude you experienced here. We are working on polishing those rough edges every day. Thanks for the feedback and thanks for thinking of us in your time of need!

Jon B.
08/2013
5.0
electronic repair, phone repair
  + 0 more
I was given an iPhone 4S with a faulty screen. They fixed it in less than an hour for a reasonable price. The phone is working great now!
Description of Work: Fixed screen on iPhone 4S

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Indy Cellular Repair
This is why we love what we do!! A happy customer is the best kind of customer. Without you guys we would have nothing to come to every day. Thanks for thinking of us in your time of need!

Morgan B.
08/2013
5.0
electronic repair, phone repair
  + 0 more
It was easy and convenient. Dropped it off and got it in an hour. Plus comes with a lifetime warranty with receipt which I thought was pretty awesome since I believe they're not an authorized apple repair facility.
Description of Work: I cracked my iPhone 4S screen and Indy Cellular repaired it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Indy Cellular Repair
Thanks for the feedback! You are right we are not an Apple authorized repair store. And, actually Apple does not authorize anyone to repair their iPhones. They do have stores called Mac Experience and they are authorized to repair their line of computers. On top of that we all know Apple only offers a one year warranty...your money was well spent with us and we stand behind our products and our workmanship. Thank you for your business and the feedback, it helps make us a better company!

Rodney M.
08/2013
5.0
electronic repair, phone repair
  + 0 more
About 24 minutes & $55 later, ALL was well AGAIN with my iPhone. It was repaired precisely as I was told that it would be done. Well done.
Description of Work: The power switch on my iPhone 4 recently stopped working. As my iPhone is so important in my daily life, I needed it to be tri aired ASAP!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Todd T.
08/2013
5.0
electronic repair, phone repair
  + 0 more
After dropping my iPhone after a few months of owning it I took it to the place I bought it from and they informed me I had to buy a new phone (for around $400). Or I could renew my contract and spend around $250. Or go check out Indy Cellular Repair - as he handed me their business card. He informed me for around $50 (it has been a few years I really don't remember the exact amount) they could fix it. So I called and made an appointment for the next day. They told me they could replace my screen and it would just take a few hours. They even gave me another cell phone to use while I was waiting - also so they could call when it was ready. The repair lasted the duration of the time I had that phone with no issues. If I have a friend that has a phone issue or hear someone talking about a cracked screen - I send them over to Indy Cellular Repair. I feel as if I was treated right and got a great service at a great price. He answered questions that I had about cases and showed me what he had and what he recommended and why he recommended it over other cases.
Description of Work: Replaced my cracked screen on my iPhone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Indy Cellular Repair
Thanks so much for the loyalty and the referrals. We are starting a customer loyalty program and should start receiving in store credit from now on.

TRICIA M.
07/2013
5.0
electronic repair, phone repair
  + 0 more
dayCracked my iphone 5 screen and called for repair. Was desperate to get it repaired that day. They presented their options for same day service which was installing a new blue screen if I didn't want to wait for the regular black screen to come in the next day. Was afraid of cutting myself so opted for the blue screen. Went an hour before they closed and was in and out in 15 minutes. The next day I noticed that the vibration was not working so called and they had me come in to investigate. Fixed that in 10-15 minutes as well. These guys are great and fast!
Description of Work: Repair a shattered iphone 5 screen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Indy Cellular Repair
We always try to have a second option because we all know what it is like to go without a phone. Your business is greatly appreciated!

ANNA & KEVIN F.
07/2013
5.0
electronic repair, phone repair
  + 0 more
They were able to replace the screen, which was cracked when the iPad fell on a tile floor (while it was in a "protective" case). Because the metal was also bent when the iPad fell, the replacement screen does not fit as perfectly as the original, but they told us that upfront. Despite that, it works really well, and the cost of repair was much less than replacing the entire iPad.
Description of Work: Replaced a cracked screen on our daughter's iPad.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Indy Cellular Repair
One major key in this business is setting the proper expectations. We are not metal workers here so we learned early you cannot get these iPads back to cosmetic perfection once the aluminum back is bent or chipped. Thanks for the positive feedback and hope to see you again!

Jerry & Kelli H.
07/2013
5.0
electronic repair, phone repair
  + 0 more
It went well, but since it's been so long ago i don't remember many of the details. Just i'd go back again.
Description of Work: Repaired a phone

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Indy Cellular Repair
Short and sweet and to the point! Just the way we like it! Thanks for thinking of us in your time of need!

Wendy M.
07/2013
5.0
electronic repair, phone repair
  + 0 more
They were very easy and professional to work with. Convenient location. Repaired my phone in 30 mins as promised.
Description of Work: Replaced glass on my iPhone 4S

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Indy Cellular Repair
Thank you so much!! We are always looking for feedback since we are locally owned and operated. Please feel free to come in or call anytime and if you happen to be a return customer mention this review and I would be happy to give you a discount and discuss future pricing. Getting a "B" for pricing means that we should start looking to see if our pricing is starting to slip its competitive edge. And we cannot have that! Thanks again for your support and business!

Layne Y.
06/2013
5.0
phone repair, electronic repair
  + 0 more
I broke the screen on my iPhone - like some tech guys, I figured I could watch a YouTube video, buy the parts and fix it myself (which I had done in the past with my car and computers). Once I had it apart there were a ton of pieces, nothing really matched, couldn't really use common sense and intuitiveness to fix it - had to watch and re-watch the video to fix it. Gave up (after a couple hours) and brought it to Indy Cellular as a 'puzzle phone'. They replaced the screen and the world was good. Which brings us to today - my screen gave out - I brought it in and for no extra charge my phone was operational in less than an hour. Don't know what the problem was - didn't matter, the solution is fix it and move on.
Description of Work: Provided warranty work on my cell phone screen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Indy Cellular Repair
Thank you so much for taking time to write this review! Your feedback means a lot to the company and because we are locally owned and operated we are listening. If you ever have any questions let me know!

Marcellus D.
05/2013
5.0
electronic repair, phone repair
  + 0 more
The guy at that helped me was great. He was extremely helpful and accommodating. The experience was painless and worth the cost. I highly recommend these guys to anyone.
Description of Work: They fixed my cracked Samsung Galaxy S3

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Indy Cellular Repair
I am so happy that your phone is back up and running! That GS3 glass is a tough one. Thank you for your review and your business. Customer service is our number one priority and I hope you feel like we served you well! Thanks again and I hope you invested in a good case for that device.

Terri B.
02/2013
4.0
phone repair
  + -1 more
Convenient service, reasonable price compared to AT&T store
Description of Work: Replaced broken front and back glass on an Iphone 4s

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Response from Indy Cellular Repair
Happy to service your needs and thanks for the positive review!

Paul K.
01/2013
5.0
electronic repair, phone repair
  + 0 more
Excellent. No waiting. Very knowledgeable.
Description of Work: Phone port couldn't be repaired, but they offered a good and reasonably priced alternative. Very fast and friendly service. Will definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from Indy Cellular Repair
Thank you so much for the honest review!! We strive to help our customers in any way we can and to do that effectively we have to think outside the box sometimes! If you ever have any problems with the universal battery charger just bring it in, it has a lifetime warranty!! Without great clients like yourself we would not be in business! Thanks again for your positive review and if you ever need anything else you will receive a 10% discount for being a return customer!!

Harlan V.
12/2012
5.0
electronic repair, phone repair
  + 0 more
Called in the morning, dropped off at lunch and picked up late afternoon. They were very professional and delivered as promised at the price they committed to.
Description of Work: Replaced cracked screen on IPhone 4S

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Indy Cellular Repair
We are so happy to hear you were satisfied with your service! Thank you for posting a review. We sincerely appreciate your business. Please let us know if there is anything we can help you with in the future. Chris Barclay, Owner

Charles B.
09/2012
5.0
electronic repair, phone repair
  + 0 more
I noticed my phone was not focusing correctly for pictures, so I called and got a $35 quote. Got there and the guy was really nice, looked my phone over and turned out to be my error. I had my camera on macro focus instead of normal. I felt so silly. Luckily he didn't charge anything for looking at my mistake.
Description of Work: Went to fix camera on cell phone, turned out to be user error.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Indy Cellular Repair
We are very happy to hear you were pleased with your service at Indy Cellular Repair! Thank you for posting a positive review and don't hesitate to let us know if we can help you in the future. Chris Barclay Owner

Aaron A.
08/2012
5.0
electronic repair, phone repair
  + 0 more
I called and asked what time they were open on Tuesday. On Wednesday, I dropped my phone off with the cracked screen at Indy Cellular Repair--around noon. He called me around 4 to let me know if was ready. He had to replace the screen and the retina display. It came back in perfect condition and the screen is actually a little clearer than it was when I brought it in. Hopefully this doesn't happen again, but if it does, I know where I'll be taking it.
Description of Work: Freak accident put my belt buckle up against my Iphone 4-- Belt Buckle won.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

SHANNON J.
07/2012
5.0
electronic repair, phone repair
  + 0 more
My daughter dropped her iPhone and cracked the glass. We dropped it off at the shop, did a little shopping (not too tough in Broadripple), and returned to pick it up in under 2 hours. He was friendly, helpful, and offered useful advice.
Description of Work: Replaced broken iPhone glass

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Luba W.
06/2012
5.0
electronic repair, phone repair
  + 0 more
super. prompt. friendly; offering use of temporary cell phone while part was on order! has a guarantee on part replaced now :) Thanks, Brian... so happy we have your business around to count on in the future!
Description of Work: thingamajig broke on the slider component of the cell phone

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

GREG & DEBBIE D.
05/2012
5.0
electronic repair, phone repair
  + 0 more
Work was done very fast and everything works great!Price was extremely reasonable, (about 20% of what Apple told me it would cost)Great professional service Highly recommended will go there for all cell phone repairs
Description of Work: Two items addressed:Broken, non-functioning iPhone "Home" key replaced Old Motorola razor cell phone unlocked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Peter L.
02/2012
5.0
electronic repair, phone repair
  + 0 more
It was very easy, I dropped it off and less than 2 hours later, it was fixed! Works just as well as before. Price was better or right in line with other places I talked to.
Description of Work: I dropped my iPhone 4. The screen shattered. And they fixed it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Erin G.
01/2012
5.0
electronic repair, phone repair
  + 0 more
I went to Indy Cellular Repair because I smashed my iPhone screen... they were the most affordable in town. It was so convenient, I went during my lunch break from work and my phone was as good as new in less than an hour!
Description of Work: Repaired my iPhone screen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

KATHY P.
12/2011
5.0
electronic repair, phone repair
  + 0 more
I was ready to buy a new phone because the camera on my Blackberry stopped working and my phone was freezing up a lot. Brian replaced the camera and did some other stuff (sorry, I'm electronically-challenged) to try and fix the freezing problem. He explained everything to me in plain English, which I appreciated. The phone works great now, very happy with the service and thrilled with the price.
Description of Work: Replaced broken camera in a Blackberry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35
    • 1
    • 2(current)
    • 3

Contact information

6251 WINTHROP AVE SUITE 2, Indianapolis, IN 46220

http://www.indycellularrepair.com

Service hours

Sunday:
12:00 PM - 8:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Phone Repair,
Electronic Gadget Repair,
Phone Service - Cellular

FAQ

Indy Cellular Repair is currently rated 5 overall out of 5.

Sunday: 12:00 PM - 8:00 PM

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Indy Cellular Repair accepts the following forms of payment: Discover,MasterCard,PayPal,Visa
Yes, Indy Cellular Repair offers free project estimates.
Yes, Indy Cellular Repair offers eco-friendly accreditations.
No, Indy Cellular Repair does not offer a senior discount.
No, Indy Cellular Repair does not offer emergency services.
No, Indy Cellular Repair does not offer warranties.
Indy Cellular Repair offers the following services: CELLULAR REPAIR CENTER SERVICING ALL MAJOR MANUFACTURERS. REPAIR BROKEN LCDS, WATER DAMAGE, MICROPHONE, SPEAKERS, VOLUME SWITCH, RING TONE SPEAKER, GSM PHONE UNLOCKING, PHONE REFURBISHING, OEM HOUSINGS, PHONE CLEANING.

Contact information

6251 WINTHROP AVE SUITE 2, Indianapolis, IN 46220

http://www.indycellularrepair.com

Service hours

Sunday:
12:00 PM - 8:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM