Handyman Connection of Carmel

They stuck right to the estimate they was given to us.

I called to set up an appointment. Scheduled it over my lunch hour. Handman did not come nor did he call. I called them and they said the handyman got side-tracked and can get there in another hour. I said no thank you i'll get another handyman. Horrible punctuality and professionalism. Handyman never called and office unapologetic. Don't use this service.

The gave me a quote and were able to do the work the next day. They were punctual and notified me before arriving at my home. They were neat and cleaned up any mess before leaving and did a great job.

It went very well. Very professional and worked very hard all day to get everything done.

They were pretty good, they sent out an individual who could meet my needs but his work was not up to par so they remedied the situation and they are taking care of it. His professionalism was average. If you have a problem with the person they send out they won't send someone else they will send the same person and it will be uncomfortable and unnerving because you lose confidence in that person but I didn't like that idea and I would prefer someone else to come out. They do stand behind their work and they give you a guarantee job.

After he gave me an estimate on the price, I agreed to the work and he said he would have to come back to do the work and I would be contacted by the main office to set up the appointment. Four (4) days later I called the main office because I had not received a call to set up the appointment. They then told me it would be another week before the work could be done. This was a simple 20 min job and I could not wait a whole week for the work to be done. I cancelled the order. If you want a job done fast, don't call Handyman Connection

Two words for you. Lonnie Schauwecker! He was our assigned craftsman, and he was awesome. Conscientious, skilled, with a high attention to quality and detail, we would and will hire him, through Handyman Connection, again in a second. I remember once we paid him a compliment, and he said, "I do jobs like I was doing them for myself". That wasn't just talk. That's exactly how he performed. Handyman Connection has a very appealing pattern to how they manage these jobs. You get a detailed free estimate (and if you're like us, that's refreshing, after being accustomed to paying $80 just to get someone to your home), a firm start date for your project, and our craftsman (Lonnie) stayed on the job as persistently as he could weather permitting. I assume this is their norm. If you have an issue, which we never did, you can raise it with H.C. directly. We never had to test this. Another cool thing: You can buy your own materials, and avoid any mark-up. You can also cooperate with your craftsman if the materials are out of your range of knowledge or ability to transport. We did both. We went and shopped for and purchased our own tile. But we had our craftsman purchase and pick up the lumber for the fence for us, since we had no means of transporting it. Either way, there was no cost mark-up to us. We were given materials receipts for the lumber and items that our craftsman picked up for us. So, yes, we recommend this company, and Lonnie in particular.

Everything went fine. They were very good.

He did a great job and was very courteous and punctual. Please note the Angie's List offer requires the homeowner to buy a ladder, and is simply for the Handyman to install.

I had quite a list of items that needed completion and one handyman was able to do it all. When Greg reviewed my list and we walked throughout the house he indicated this would take multiple days (as I suspected). So most of the work was completed during a few days one week and the kitchen floor was completed over two days the following week. I couldn't be more pleased. There was so much to do we discussed what order and confirmed I had all the materials. After insulation was blown in the porch ceiling and the porch ceiling put back in place you couldn't even tell the ceiling had been down before. Greg inserted fiberglass insulation around new windows that had been installed, then miter cut and installed interior trim to conceal the gap between new windows and the existing window frame. He did this to every window in the house. He also replaced a window frame that had been damaged during window installation. He moved one ceiling fan and installed another new ceiling fan. Greg also installed wire shelves in the basement. But the biggest single task, and the most daunting, was to install a new linoleum floor in the kitchen. Many flooring companies looked at the "soft spot" in the kitchen of my 1916 home and didn't want to tackle the job. It seemed they wanted to lay new linoleum over the old linoleum and call it a day but that approach wouldn't fix the nails working their way up through the old linoleum. Greg removed the old linoleum floor and opened up the floor so we could see the joists underneath to determine the problem. He repaired the floor, making it smooth for the new linoleum. All appliances were removed from the kitchen for the work and then reinstalled. I'm very happy with the workman and the quality of work performed. I will use Handyman Connection again.

So very impressed from the initial phone call to confirmation and call from service man he was on the way. They made it a seamless process and reasonable price also.

It began great. Constant communication, quick replies to my questions and concerns, and willingness to work with me on materials. This worked for about a month when Handyman connections suddenly began taking longer to respond to my inquiries and previous work that was given to them was not getting done. An example: One project, replacing a garbage disposal, a sink sprayer, and some parts of a sink faucet I have completely lost communication about. The first repair took a bit to get someone out there because they were so booked, but the repair didn't work. I asked if they could go back out and just replace the entire faucet this time. We made arrangements for it and I was told there was an appointment to go on August 4th, but never heard anything else about the work there. I asked for invoices for two of the projects last week and still not received them, and I'm not entirely sure if one of the projects was ever actually completed. I asked for a rebid to finish work on the second one and still have not received any word on it. We will be finishing out our projects with Handyman Connections, but we need more reliable communication from our contractors. Update: The company is not filing a lien against one of our properties for work that was never completed. Per the service agreement, they were to investigate electrical issues in a property for up to two hours at $70 per hour and report back with a final bid. Their subcontractor went ahead and did the work without approval and left the job half completed. Handyman Connections then told us it would be another $160 to complete the job. We never received any kind of bid for the total work to be done or the results of the investigation that we were being invoiced for. This "job" start to, well, partial completion took over a month because of Handyman Connections lack of communication.

I made arrangements for them to come after work to give me an estimate for the work I wanted done and was pleasantly surprise that they went ahead and completed the work that evening. I could not unlock my deadbolt without lifting up on the door handle to raise the door enough for it to slide open and it had become impossible to lift it enough to get it unlocked. During a storm, the wind had knocked the lamp off of my light pole and it broke so I had purchased a new one but needed it installed. The young man who came to do the estimate said he could do all the repairs. He adjusted the door and locked and unlocked it several times to make sure it was working smoothly. He then attached the new light fixture to the pole and hung my towel holder. He was very pleasant, completed the work quickly and cleaned up when he was done. My first experience with this company is excellent and I will definitely call them again for my next project.

I thought they were very professional. I thought that the price was very reasonable. I felt like they knew what they were doing. There really wasn't any surface marks on it. It was a handyman service which is what I wanted. They didn't try to sell me something that I didn't want. They knew that I just wanted to get this door to fit so that I could have another bedroom. They came out and did it.

We had scheduling issues with them, issues of not getting back to us for changes in schedule that were a little frustrating. The work that was done was done well and the price was reasonable. It was sort of a combination of good and bad. The guy who did the work was quite easy to deal with and responsive, but there were a lot of schedule changes and I'm sure that from his side for unavoidable reasons, and from the company's side for unavoidable reasons, but it made it pretty complex from our side. We're actually going to look elsewhere to see if we can do better but I don't know if we can.

We used Handyman Connection once for some work here in the house. I paid them for additional work, above and beyond, I can't remember how much I paid them. I was highly satisfied. The work was good quality work. It was clean and well done.

I called for an appointment to have a door installed in our home. I have used them in the past and most went well. One hour after the appointment time, I called the office to find out where the contractor was. I was put on hold for about 5 minutes and then was told that they had left a voicemail the previous day and needed to reschedule. I never received a voicemail and the girl at the office made me feel as if it was my fault that the contractor could not come at the scheduled time. She told me that she would reschedule the appointment but it would not be for about 2 more weeks. We have used them several times in the past and had few problems. This time however I felt as if I was asking too much have them do the work. I am very unhappy with the customer service I received and will not use the Handyman Connection again!

They were very thorough, they were efficient, clean about their work, and it was economical.

I had a good experience with them. I felt comfortable with the guy, he was competent, friendly, and easy to get along with.

John was very professional, courteous and helpful. Went out of his way to please me! Did an excellent job and was very prompt and hard working. We had a couple of delays due to his being called off the job to deal with problems on other work sites, but these were not his fault and were not time consuming. We would hire Handyman again with no question that the job would be done right and in a timely fashion!! Excellent company!! We give them a 10 out of 10!

It went very well. The job was very good and I'm really happy with the results. Everyone was very polite and professional. I'd call them again.

he fixed the weather strip on the bottom of my garage door. He removed, replaced & painted rotten siding on my home. All in response to an inspection report for selling my home. He even fixed one b oard not in the report. He renailed some loose boards. He did an excellent job-He was very knowledgable. I was impressed & will definitely use them again.

They looked at the doors I wanted and pointed out that I had purchased the doors with the wrong 'swing' so they ended up only installing the 1 door that had the correct swing. They patiently explained the problem and allowed me to make the decision on whether to go through with it.

Handyman was super professional. I like that the person who quotes your job is who does the work. In particular their flooring specialist John was great. He was professional and we felt very comfortable with him working in our home for several days. We have an upcoming tile job that we will also be using Handyman to complete.

The guy who did the work was very nice. He came and did the job. He seemed kind and fair.