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Grateful Plumber

Plumbing, Water Heaters, Drain Cleaning,

About us

If you need a plumber in Indianapolis, IN who will provide quality plumbing services and excellent customer service, then Grateful Plumber is the company you should call. Our licensed and insured plumbers offer a wide range of commercial and residential plumbing services. If you need any kind of plumbing installation, maintenance, or repair, we’ve got you covered. We understand that having to call a plumber is always a hassle and that no one really wants to call a plumber. Our goal is to provide you with the best plumbing experience possible, so the next time you or one of your neighbors need a plumber you’ll remember us and call us again. When we come to your home, we will listen to what you’ve been dealing with, then we’ll do an inspection of our own and suggest possible solutions. We want to make sure that you get only the repairs you need for the problem that you are currently experiencing. We will never charge you for repairs that you didn’t need and we won’t try to upgrade from repairs to installation unless absolutely necessary. Let us show you how reliable, affordable, and dependable our services actually are. Give us a call today at 317-677-4918. If you aren’t completely satisfied with the job we do, we’ll stay and continue working until you are 100% happy with results. It’s you, your home and your business that we care about and we will do everything in our power to make sure you get the best possible plumbing repairs.

Business highlights

9 years of trusted experience

Services we offer

WATER LINE REPAIRS AND REPLACEMENTS DRAIN LINE REPAIRS AND REPLACEMENTS SUMP PUMPS SEWAGE PUMPS WATER PRESSURE ISSUES LEAKING PIPES WATER CONDITIONING WATER HEATER REPAIRS AND INSTALLATIONS SINKS TOILET REPAIRS AND INSTALLATIONS FAUCET REPAIRS AND INSTALLATIONS GARBAGE DISPOSALS FROZEN PIPE AND BURST PIPE REPAIRS HOSE BIBBS/OUTSIDE FAUCETS REVERSE OSMOSIS SYSTEMS GAS LEAK DETECTION AND REPAIRS UNDER THE CONCRETE SLAB REPAIRS DRAIN CLEANING TANKLESS WATER HEATER REPAIR AND INSTALLATIONS FLUSHOMET

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7102 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
3%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 102 reviews

Kathy H.
01/2019
5.0
water softeners, drain cleaning
  + 0 more
They made sure all of my questions were answered
Description of Work: Clogged drain, and had a water softener installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN S.
12/2018
5.0
plumbing
  + -1 more
The Grateful Plumber was early and took care of the replacement very efficiently
Description of Work: Replace sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$563

Shawn H.
12/2018
5.0
plumbing, drain cleaning
  + 0 more
It went well. They scheduled everything that fit our busy schedule, which was very convenient. They got the clog out and gave a quote to replace a second toilet that isn't flushing well (I forget the exact terminology he used when showing me exactly what was causing the issues- which was nice).
Description of Work: Fixed a toilet clog

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Britaney M.
11/2018
5.0
water heater repair
  + -1 more
They were very quick to respond and were able to get us scheduled quickly. We were experiencing low hot water pressure which was due to an old water heater valve and build up. This was quoted "an easy fix". The only complaint was how high the price was. It should not have cost nearly $300.
Description of Work: The water heater valves needed cleaning and replaced.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Gabriel B.
10/2018
5.0
plumbing
  + -1 more
Amazing. Called and Adam was super professional and responsive. Was able to schedule the same day. They came at the time they said they would and were able to replace the entire unit very quickly. Works like a charm now. Were extremely professional and nice to chat with. I'd hire them again in a heartbeat.
Description of Work: Replace garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

J C.
10/2018
5.0
plumbing, drain cleaning
  + 0 more
Fast no bs about how I need sewer lines works great now ..
Description of Work: Sewer cleaned drain out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike O.
09/2018
5.0
plumbing, water heater repair, water softeners, water delivery, wells, gas leak repair, sewer cleaning, drain cleaning
  + 6 more
Adam and Dustin came out for some repairs. They showed up early and got done early. It was fast, reliable and professional. I would highly recommend this company to anyone needing service.
Description of Work: Had some plumbing and gas work done at my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Carol H.
07/2018
5.0
plumbing
  + -1 more
Just fine -- I got a better deal because he let me purchase the sink on my own, which helped me save a little money. The old sink was replaced so the pipes, etc., were already in place. I think what he charged was fairly reasonable.
Description of Work: Replace laundry sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

BILL & MARY W.
04/2018
5.0
plumbing, water heater repair, water softeners
  + 1 more
I've used many plumbers and always found them lacking, either in service, price or high pressure "upselling" of services or service contracts. Adam took his time with us and carefully explained our options. He charges by the job, not the hour. We started by wanting a single toilet replaced and ended up with two toilets replaced, the replacement of a water heater (the old one was 17 years old, did not have a catchpan as Adam pointed out to us, and turned out to be 3/4 full of mineral deposits), addition of a water softener and reverse osmosis water purifier system connected to a new faucet and to the refrigerator's water flow and ice maker. By patiently explaining the advantages and disadvantages of the various options in response to our questions and without any pressure whatsoever, we ended up having a lot more work done than initially anticipated! After the toilet install, we were unhappy with one of the toilet seats - and even though it was the one we initially requested, Adam replaced it at no additional charge. There is nothing inexpensive about plumbing but we feel we have upgraded our infrastructure considerably and now have someone we trust to call on in the future.
Description of Work: Toilet replacement, installation of water softener and water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Thomas B.
03/2018
1.0
plumbing
  + -1 more
Neither of our requests was performed. He made us by a style we did not want and installed it. He was there for just over and hour
Description of Work: We needed help remolding our rental unit. we requested shut off valves and a new style fixture to be placed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$460

Matt W.
02/2018
4.0
plumbing
  + -1 more
I bought deal for the flush and overall plumbing inspection, which is not what I got. Not sure if he was aware that's what is advertised b/c he didn't seem to be there for anything but the water heater flush. They seemed in a rush so I didn't press about the comprehensive inspection. Kinda bummed that I paid more than I should have for a simple flush.
Description of Work: Water heater flush

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$129

robert S.
02/2018
5.0
plumbing
  + -1 more
did what he said and when he said he would do it great work
Description of Work: fixed broken water line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anita C.
02/2018
1.0
plumbing, water heater repair
  + 0 more
We had very little hot water coming into the house and the water pressure was also low. He said that the hot water heater, which was 30 years old, needed replaced badly. He recommended a 50 Tall size, to get more water. We bought a 40 Tall due to price considerations. He quoted $200 more to install than another Angie's List provider, so we went with the 2nd company for the install. They came to install it and said that a 40 Tall (much less a 50 Tall) was not only against Code, but dangerous, as the fumes would go up too high and make for a dangerous situation. We had to return the 40 Tall and get a 40 Short and had the 2nd company install it.
Description of Work: new hot water heater
Rating CategoryRating out of 5
$50

Response from Grateful Plumber
Can you explain to us why it would be our fault that you purchased the wrong water heater. That was a fail on your part, not ours. We quoted for us to provide the water heater and install it. If memory serves me correct, we had you on the schedule to have us do that for you, but in your efforts to try and save money, apparently you decided to purchase the water heater yourself, and since you do not have knowledge in this field you bought the wrong equipment. Thank you for choosing to leave a review, i just wish you could at least be accurate in your description.

Chris F.
12/2017
5.0
plumbing
  + -1 more
WOW! I mean incredible. I had another plumber scheduled to do this installation. He arrived, had to leave to get the disposal and changed the price by over 60%. Nope. Not falling for that. Called Adam from Grateful. He was nearby and agreed to come over right then. He quoted the price I had been promised by the other company without prompting and had the disposal on the truck. He arrived in less than 10 minutes, finished up the job and was out the door within 30 minutes. Already scheduled him to come back to a different property to fix some plumbing issues. He also uses an app scheduling program that updates you on the job and progress. Very organized. Pleasant, fast and trustworthy. Put this guy on your plumber fast dial! Thanks Adam
Description of Work: garbage disposal installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Sharon M.
10/2017
5.0
plumbing
  + -1 more
They were very fast. So far everything is working great. I was a little taken back by the price especially how quickly they were able to get both toilets done.
Description of Work: Minor rebuild to two toilets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$353

Adam P.
09/2017
5.0
plumbing
  + -1 more
Better than expected. He didn't end up having to replace as much of the system as he originally thought as the existing held up better than expected. He called me back to let me know he was finished and that my price would be about 40% of what he originally quoted. I don't know of too many other plumbing companies that would actually give me a break in price if they don't do what they originally quoted. Feel they are honest and can trust them which goes along way in today's world. Will definitely be using him in the future.
Description of Work: Shower tub drain was clogged in a rental house. After we could not get it unclogged we called Adam with Grateful Plumber. He was able to get out there later that day. Unfortunately, it was an older cast iron system and there was no way to unclog and had to be replaced. His quote was 25% under one of the big plumbing companies. Took his time to explain things and was very prompt with text alert reminders of when he was going to show up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

Edwin O.
09/2017
5.0
plumbing
  + -1 more
Thank you for your help, service was quick and reasonable.
Description of Work: Installation of water softener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Darla W.
09/2017
5.0
plumbing
  + -1 more
Went well; work was completed quickly.
Description of Work: Installed new valve for dishwasher connection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joann O.
07/2017
5.0
plumbing
  + -1 more
It went well. Very happy with service.
Description of Work: Installed hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$870

Suzanne M.
07/2017
5.0
plumbing
  + -1 more
We recently remodeled a hall bath. The "plumber" who hooked up the shower, sink, and toilet did about zero correctly and we had a real mess on our hands. :( Adam came promptly and fixed the leaking and wrongly-plumbed vanity pipes, but the toilet fittings were terribly bungled and ruined, so he couldn't fix it on the same trip. Adam took matters into his own hands by calling the toilet manufacturer, ordering the parts, and having them shipped to my address. He then came out a second time to properly install the toilet, without any trip charges! I have his card, and will definitely call Grateful Plumber the next time I have a plumbing need.
Description of Work: We needed a newly-remodeled bathroom properly plumbed (vanity and toilet)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

Yon B.
04/2017
1.0
plumbing
  + -1 more
They showed up on time, but did not do any work. Suggested I need to purchase a new toilet. They did not give me an option to repair the leak.
Description of Work: Plumbing Service Call

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$49

Response from Grateful Plumber
We are sorry you feel that way, but your toilet tank had a crack in it, the only solution to that problem is to replace the toilet.

Barbara A.
03/2017
5.0
plumbing
  + -1 more
On March 1st just after a bad experience the day before I have contacted Grateful Plumbers to come and correct some plumbing work that another contractor spent over 7 hours and still did not complete. My first contact was with Adam and may i add at 6 AM he was the first to respond i was amazed. We made an apt for them to arrive between 2-4 PM but actually arrived around 10:15 AM or so. They were here for about 1 hour fixed my kitchen sink and my bathroom toilet i will BE calling them again to fix my shower these guys are AMAZING !!!!! They showed up early, very professional, polite , courteous , friendly and fast working they left putting a smile on my face
Description of Work: Kitchen sink and bathroom toilet repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Nate T.
01/2017
5.0
plumbing
  + -1 more
Grateful Plumber was quick to respond, actually came out within the hour, then made the fix within another hour. Everything fit within my work schedule and my travel schedule for the weekend and I was very happy with the job. The price was fair considering the emergency scenario, the timeliness of the execution, and how little impact it all actually had on my day.
Description of Work: I had a burst pipe in my garage that ran to a hose outside. Water was pretty extensive and I needed a quick response and fix before I left for the weekend.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

Theresa T.
01/2017
5.0
plumbing, water heater repair, wells
  + 1 more
Both times I received same-day service. They are very friendly and helpful. The work they did was great and we've had no problems with the repairs or installations they've done. They did not leave any mess when they were finished. They do accept credit cards. I will be hiring them for future plumbing needs.
Description of Work: I recently hired them for two separate jobs: the installation of a multifunction bidet-type toilet seat unit, and to fix a plumbing leak near our water heater. The leak required the replacement of our hot water recirculating pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve G.
01/2017
5.0
plumbing
  + -1 more
Fantastic. Fast Complete. Cleaned up afterward
Description of Work: Replaced Main Water Valve coming into the house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

7035 Girls School Ave, Indianapolis, IN 46241

https://www.gratefulplumber.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
PC11100095
Trade License Locale
Indiana
Trade License Authority
Indiana
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Wells and Pumps,
Appliance Repair - Small,
Sewer Cleaning,
Water Coolers

FAQ

Grateful Plumber is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Grateful Plumber accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Grateful Plumber does not offer free project estimates.
Yes, Grateful Plumber offers eco-friendly accreditations.
Yes, Grateful Plumber offers a 10% senior discount.
No, Grateful Plumber does not offer emergency services.
Yes, Grateful Plumber offers warranties.
Grateful Plumber offers the following services: WATER LINE REPAIRS AND REPLACEMENTS DRAIN LINE REPAIRS AND REPLACEMENTS SUMP PUMPS SEWAGE PUMPS WATER PRESSURE ISSUES LEAKING PIPES WATER CONDITIONING WATER HEATER REPAIRS AND INSTALLATIONS SINKS TOILET REPAIRS AND INSTALLATIONS FAUCET REPAIRS AND INSTALLATIONS GARBAGE DISPOSALS FROZEN PIPE AND BURST PIPE REPAIRS HOSE BIBBS/OUTSIDE FAUCETS REVERSE OSMOSIS SYSTEMS GAS LEAK DETECTION AND REPAIRS UNDER THE CONCRETE SLAB REPAIRS DRAIN CLEANING TANKLESS WATER HEATER REPAIR AND INSTALLATIONS FLUSHOMET

Contact information

7035 Girls School Ave, Indianapolis, IN 46241

https://www.gratefulplumber.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM