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Grateful Plumber

Plumbing, Water Heaters, Drain Cleaning,

About us

If you need a plumber in Indianapolis, IN who will provide quality plumbing services and excellent customer service, then Grateful Plumber is the company you should call. Our licensed and insured plumbers offer a wide range of commercial and residential plumbing services. If you need any kind of plumbing installation, maintenance, or repair, we’ve got you covered. We understand that having to call a plumber is always a hassle and that no one really wants to call a plumber. Our goal is to provide you with the best plumbing experience possible, so the next time you or one of your neighbors need a plumber you’ll remember us and call us again. When we come to your home, we will listen to what you’ve been dealing with, then we’ll do an inspection of our own and suggest possible solutions. We want to make sure that you get only the repairs you need for the problem that you are currently experiencing. We will never charge you for repairs that you didn’t need and we won’t try to upgrade from repairs to installation unless absolutely necessary. Let us show you how reliable, affordable, and dependable our services actually are. Give us a call today at 317-677-4918. If you aren’t completely satisfied with the job we do, we’ll stay and continue working until you are 100% happy with results. It’s you, your home and your business that we care about and we will do everything in our power to make sure you get the best possible plumbing repairs.

Business highlights

8 years of trusted experience

Services we offer

WATER LINE REPAIRS AND REPLACEMENTS DRAIN LINE REPAIRS AND REPLACEMENTS SUMP PUMPS SEWAGE PUMPS WATER PRESSURE ISSUES LEAKING PIPES WATER CONDITIONING WATER HEATER REPAIRS AND INSTALLATIONS SINKS TOILET REPAIRS AND INSTALLATIONS FAUCET REPAIRS AND INSTALLATIONS GARBAGE DISPOSALS FROZEN PIPE AND BURST PIPE REPAIRS HOSE BIBBS/OUTSIDE FAUCETS REVERSE OSMOSIS SYSTEMS GAS LEAK DETECTION AND REPAIRS UNDER THE CONCRETE SLAB REPAIRS DRAIN CLEANING TANKLESS WATER HEATER REPAIR AND INSTALLATIONS FLUSHOMET

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7102 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
3%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 102 reviews

Shawnette B.
06/2020
5.0
plumbing, gas leak repair
  + 0 more
Prompt arrival, thorough and cleaned up, reviewed everything that was done and showed me how to handle the new faucets. I also got a new shower head that looks great. Adam gabe me plenty of time to ask questions also.
Description of Work: Leaking bathtub faucet led to other pipe repairs and an outside faucet replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James A.
06/2020
5.0
plumbing
  + -1 more
Adam and his apprentice were on time and easy to work with. Inspection was thorough. Repair work was accomplished as needed and expected.
Description of Work: Numerous plumbing repairs at commercial property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$462.5

brian M.
06/2020
5.0
plumbing
  + -1 more
The guys were on time, extremely quick, and fixed the problem without any issues, hassle, or delay. Great job!
Description of Work: Shower handle broken

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

Jason D.
05/2020
1.0
plumbing, drain cleaning
  + 0 more
Ended up kicking him out of my house! Tried to tell me the professionals we previously had out that ran a motorized snake 50' into the drain didn't actually clean out the drain when I Watched them run the snake & it came out completely clean! Was very unprofessional, Rude, & arrogant! Then tried to charge me $50 for a service call when he hadn't said Anything about Any charges! Hired him through Nextdoor Neighborhood App & so there were No links or terms or prices listed Anywhere! VERY SHADY!!
Description of Work: Replace pipe

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0

$199

Response from Grateful Plumber
I am sorry you were not happy with our opinion on how to fix your plumbing. I am a licensed professional plumber and have seen your problem many times before, I felt I was giving you the most efficient and cost effective way to fix your problem. We always have a 49 dollar service fee and I explain the fee on the phone and that it will be waived if you have us make a repair. I hope the next person you invite to your home you treat with more respect than us, we are just here to help you with your problem, that your other plumbers could not fix. Im sure you are frustrated with how they treated you, I do not believe that anger should have been directed towards us. Have a grateful day sincerely Grateful Plumber.

Louann B.
05/2020
5.0
plumbing
  + -1 more
Very well on. Time very professional
Description of Work: Outside faucet leaking sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandy M.
05/2020
5.0
plumbing, water heater repair, water softeners
  + 1 more
Excellent. No more noisy and worthless electric softening system. Had to have him descale my tankless water heater the hard water was so bad this spring, and now I won't and it'll last longer, AND l can fold my laundry in peace with the electric cricket noise GONE. SO Glad he recommended it! Trade off buying salt vs filters (no need for whole house carbon anymore) is minimal.
Description of Work: Filter and softener system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,725

Brenda B.
05/2020
5.0
drain cleaning
  + -1 more
Both gentlemen Grateful Plumber came in figured out the problem and got the job done in amazing time! Totally appreciate their hard work and not breaking our pockets during hard times. ( I did have someone else come in before Grateful Plumber!) Again thank you Grateful Plumber!!! #supportsmallbusiness2020#
Description of Work: Kitchen drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark B.
04/2020
5.0
plumbing, gas leak repair
  + 0 more
Very well. Timely arrival, efficient work, good explanation of problem/solution.
Description of Work: Clogged toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

MICKEY R.
03/2020
5.0
plumbing
  + -1 more
They were extremely fast and very well priced. I would call them again in a heartbeat.
Description of Work: Replacement of four shutoff valves

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$550

Mike C.
02/2020
5.0
plumbing
  + -1 more
Great job. They came the same day, were right on time, installed the faucet, cleaned up and were gone in less than an hour. Nice, professional guys.
Description of Work: Kitchen faucet replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$242

Cindy S.
02/2020
5.0
plumbing, drain cleaning
  + 0 more
Adam couldn't get the clog but he got the person with the equipment who could. Adam knew what was needed and made sure the job got done!! đź’Ż
Description of Work: Main drain unclogged

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ross E.
01/2020
5.0
plumbing
  + -1 more
very smoothly... Adam and Brandon are great. Nice, professional, schedule-driven...show up on-time and work hard to finish
Description of Work: run gas line to range

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

charles W.
12/2019
5.0
plumbing
  + -1 more
They did a great job and quickly fixed it.... Highly recommend !
Description of Work: Water leek

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BILL & MARY W.
10/2019
5.0
plumbing
  + -1 more
We've used them several times, most recently to install a new faucet and disposal and to re-install a water purification system after new countertops and sink were put in. When I mentioned during a previous visit that we'd be getting this work done, they gave me a heads up to be careful about the depth of the new sink in order to avoid having to reroute the plumbing in the wall. Knowing that prevented a lot of problems and cost!! Their initially scheduled appointment with us had to be changed at the last minute because of delays of the work of other contractors, and they readily accommodated the change. Their online scheduling system is easy to use, as is their text messaging for communications.
Description of Work: Install new faucet and disposal, re-install water purification system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$830

Nadine H.
10/2019
5.0
plumbing
  + -1 more
Adam was wonderful to explaining to me that my washer can't be hooked up, unless the tub was torn out and a jackhammer was brought in to get to the main drain Appreciate his honesty. I am going to use him to replace a bathroom faucet and a kitchen faucet. A great honest man, they are still out there.
Description of Work: Hooking up washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Kat B.
10/2019
5.0
water heater repair, water softeners
  + 0 more
Great! Very professional. Would highly recommend.
Description of Work: Hot water pilot lit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Andrea C.
09/2019
5.0
plumbing, water softeners
  + 0 more
All went well. Adam was available when I contacted him and diagnosed our problem right away. We were comfortable with his quote so installation was completed.
Description of Work: New water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Cherie B.
09/2019
5.0
plumbing
  + -1 more
Adam was on time and quickly fixed the leak
Description of Work: Fix leaking pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Leslie C.
07/2019
2.0
plumbing
  + -1 more
Plumber dismissed my theory from my research that the clog was in the vent therefor the toilets would not flush properly. He simply flushed the toilet that had been clogged for two days and said, “it must have been dried up and now is flushed away.” He put a camera down the drain to show me no clog, but didn’t want to get on the roof to do the same to be sure the vent was not clogged as I had speculated. He insisted he reset both toilets for $278 each. To quote Angie’s list, “ Toilet installation ranges from $125 to $260, not including materials. The toilet is typically supplied by the homeowner. “. Therefor this is a most expensive plumber who didn’t solve the problem, (problem is the same the day after he came), and he refused to give us any sort of refund or come out to fix the real problem. He thinks the problem is rusted pipes (house is only 1972)and wants to do a $3,000 replacement. But it is not clogged now, only sucking in air and gurgling. When we go on YouTube and type in our plumbing symptoms there are multiple view saying it is a clogged vent. When we told him this over the phone his reply was, “then let YouTube fix your problem.” Find a plumber that has better customer service at a reasonable price.
Description of Work: Clog in bathroom toilet as well as air sucking in when flushing toilets.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$556

Jarrett P.
06/2019
5.0
plumbing
  + -1 more
Adam was on time and quick and thorough. Finished in a timely manner and gave me expertise recommendation on my toilet and our options. I would hire again.
Description of Work: Kitchen sink was leaking and toilet keeps getting clogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jefferson M.
06/2019
3.0
plumbing, water softeners
  + 0 more
Needed a softener installed so called this plumber because of previous experience with smaller jobs. The work was performed when expected for the previously agreed upon amount. There was no problem until a few weeks later when a major issue was identified with the installation. At that time he had no idea how to correct the issue. It also was obvious that he had little interest in figuring out how to correct the issue. He's probably a nice guy but this experience has changed my opinion of his work.
Description of Work: Water softener

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$1,900

Stephanie D.
04/2019
5.0
plumbing
  + -1 more
We originialy experienced a vendor that was sent out to replace our Flush Mate due to a factory recall. They botched the job completely. Grateful Plumbers were awesome to work with. They were very professional, worked quickly, and took the time to explain what was going on as well as understand what we were experiencing. An added bonus is that they were very clean and their appearance was nice. We will definitely use them again. I would highly recommend them to anyone.
Description of Work: Fix FlushMate Leaks

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$247

francheska P.
04/2019
5.0
plumbing, drain cleaning
  + 0 more
It went very well! The guys were very nice and polite
Description of Work: bathroom and kitchen plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cherie B.
03/2019
5.0
plumbing, drain cleaning
  + 0 more
I got an appointment quickly and they arrived promptly. They worked quickly and were professional. I feel the price was very fair. This is the second time I have used their services and I will not hesitate to use The Grateful Plumber again.
Description of Work: Unclog bathroom drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHY S.
03/2019
5.0
plumbing
  + -1 more
they were prompt and courteous. They were done in just over an hour. Cleaned up after work was finished and they checked on what I thought was a leak in the kitchen faucet and luckily it was not. Just a cheap faucet.
Description of Work: water shut off valve in garage installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$519

Contact information

7035 Girls School Ave, Indianapolis, IN 46241

https://www.gratefulplumber.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
PC11100095
Trade License Locale
Indiana
Trade License Authority
Indiana
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Wells and Pumps,
Appliance Repair - Small,
Sewer Cleaning,
Water Coolers

FAQ

Grateful Plumber is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Grateful Plumber accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Grateful Plumber does not offer free project estimates.
Yes, Grateful Plumber offers eco-friendly accreditations.
Yes, Grateful Plumber offers a 10% senior discount.
No, Grateful Plumber does not offer emergency services.
Yes, Grateful Plumber offers warranties.
Grateful Plumber offers the following services: WATER LINE REPAIRS AND REPLACEMENTS DRAIN LINE REPAIRS AND REPLACEMENTS SUMP PUMPS SEWAGE PUMPS WATER PRESSURE ISSUES LEAKING PIPES WATER CONDITIONING WATER HEATER REPAIRS AND INSTALLATIONS SINKS TOILET REPAIRS AND INSTALLATIONS FAUCET REPAIRS AND INSTALLATIONS GARBAGE DISPOSALS FROZEN PIPE AND BURST PIPE REPAIRS HOSE BIBBS/OUTSIDE FAUCETS REVERSE OSMOSIS SYSTEMS GAS LEAK DETECTION AND REPAIRS UNDER THE CONCRETE SLAB REPAIRS DRAIN CLEANING TANKLESS WATER HEATER REPAIR AND INSTALLATIONS FLUSHOMET

Contact information

7035 Girls School Ave, Indianapolis, IN 46241

https://www.gratefulplumber.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM