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Godby Heating Plumbing Electrical

Heating and Air Conditioning, Plumbing, Electrical,

About us

Every homeowner needs a list of trusted maintenance professionals: a heating and air conditioning technician, an electrician and a plumber. But there's only one name you need to remember and that's GODBY, your home base for home maintenance. We pride ourselves on being experts in all of our fields and we only use certified technicians to service your needs. If you need new equipment, there are manufacture rebates, tax credits and utility rebates for high efficiency air conditioning systems, heat pumps, furnaces, and tank less water heaters. Ask us how we can help! Godby provides round the clock service for homeowners in Indianapolis and the surrounding counties. We'll send reliable, educated technicians who will give you a plain answer, an upfront price and, most likely, same day service. When you need home maintenance service you can trust, remember, "It's Gotta be Godby.”

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Heating, cooling, plumbing & electrical.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8562 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 562 reviews

Suzanne R.
11/2016
5.0
plumbing
  + -1 more
Virgillis a very good representative of the Godby culture as we know it providing excellent service and great customer relationship. Long time customer.
Description of Work: Fall change filter and check.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony F.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Everything was fine. Rien Ripple did a great job. Came when promised, very professional.
Description of Work: Regular maint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JoAnne J.
10/2016
5.0
electrician
  + -1 more
Replaced every outlet with new boxes and faceplates. Really looks great and is so much safer.
Description of Work: Installed new electrical outlets throughout basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Godby Heating Plumbing Electrical
We are happy that you like your new outlets and feel safer too! Thank you for taking the time to review us.

JoAnne J.
10/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They are very knowledgeable. They only charge you for services they know you need. One time, a service rep worked with me over the phone and saved me any charges at all. We became Godby members, and it's well worth it!
Description of Work: Plumbing, heating, and air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kristin G.
10/2016
5.0
electrician
  + -1 more
Everything went smoothly, it just took far longer than we thought. It took about 8 hour from the time he arrived until he left, but his price was surprisingly lower than I had expected. Everything was perfect when he left. He walked us through the house to test each socket and switch to make sure everything was good, too.
Description of Work: Our master bedroom electric went out along with our master bathroom. We bought the whole home inspection and also had them fix the failed electric in the master rooms. They not only fixed a lot of faulty wiring from the previous homeowner, they also rewired the master bedroom and bathroom to bring it to code because the bathroom had been added on to the house incorrectly as far as the wiring was concerned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Godby Heating Plumbing Electrical
Wow! Although it took longer than you expected, we are happy to hear that he was able to get your wiring fixed and up to code. Thank you for using Godby. We appreciate your business!

Ratina B.
09/2016
5.0
plumbing
  + -1 more
He was very quick and efficient! He was polite and answer questions. Would recommend!
Description of Work: Garbage Disposal replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Montrial H.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Godby showed up on time and did teh work for exactly what was quoted.
Description of Work: Needed 2 prong electrical outlets replaced with 3 prong outlets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David S.
08/2016
5.0
electrician, heating & air conditioning/hvac, water heater repair
  + 1 more
Could not have gone any better. He new the thermostat problem in less than 15 seconds, no joke. He reprogramed it and now my house sits at 72 where I like it. He fired up my gas water heater and adjusted the temperature and now we have hot water. He checked are air unit hook ups outside as well and said it all looked good.
Description of Work: Bought a house and it had a thermostat that was high tech and I could not get it to get my temperature below 75 degrees. Also My water heater was not heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Godby Heating Plumbing Electrical
We hope that you are still feeling comfortable in your home! Thank you for doing such a detailed review. We appreciate it! Let us know if we can help you again with your heating/cooling, plumbing and electrical needs!

John R.
08/2016
5.0
electrician
  + -1 more
On time, Service Tech was very friendly.
Description of Work: Checked entire house electrical.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

MARK B.
08/2016
5.0
plumbing
  + -1 more
Godby had a $199.00 Garbage disposal and install deal all for $199.00 The installer came on time with a 1/3 hp unit which sells on Amazon for $80.00. I told the installer that the Angies List deal was for a larger 3/4 hp unit. I think this was a mistake on Godby's part because that unit sells for $202.00. On Amazon. None the less, Godby honored the deal (in fact went above and beyond because I offered to settle for a 1/2 hp disposal) and went to a plumbing supply house and got the larger unit and installed it. So they lost money, but I will call them the next time I have a plumbing problem.
Description of Work: Garbage disposal install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Godby Heating Plumbing Electrical
Yep, we had an initial mistake in our wording for that deal, but it was our mistake, not yours! Thanks for understanding and hopefully using us again!

Jerry W.
08/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The Plummer showed up on time and did a great job on the install.
Description of Work: They installed a Garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Joseph F.
08/2016
1.0
plumbing
  + -1 more
Terrible. He barely got the fridge hooked up, he first hooked it up to the hot water and tried to pass that off as a good job, we made him fix it and do it right and some water leaked down to the basement. He was unable to fix the leaky pipe in the bathroom. He tightened one screw and said "that should do it" but it still leaks. He took off the downspout and played with it for 5 minutes and then said it's a faulty downspout and to buy a new one. We figured this was good advice until we got to the hardware store and the associate told us we should soak it in CLR and it worked fine after that. He did not even try to fix the dishwasher. He said it was clearly an issue with the machine itself and left it at that. When we called the manufacturer, they sent someone out because it was still in warranty. They found that the dishwasher was doing its job properly and that the garbage disposal was improperly hooked up when it was installed. (The house was a flip so we don't know who performed that install) We now had to hire another company to come and fix that install. To add insult to injury, he worked for all of 1 hour but charged us over $300 for everything, and that was with the Angie's list discount. All in all we were very dissatisfied with our experience with Godbys plumbing. We have already let all our friends know to avoid them like the plauge.
Description of Work: Waterline hooked up to fridge, leaky pipe in bathroom fixed, downspout in tub fixed, dishwasher not draining when finished.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Karen Z.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great! My technician was timely & polite. Highly recommend this company
Description of Work: HVAC Maintenance & Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

John H.
07/2016
1.0
heating & air conditioning/hvac
  + -1 more
They also tried to talk me into buying a new ac unit for approx 3200.00. I declined and made the repair myself for under 40.00 dollars. They seem more interested into making a buck at your expense.
Description of Work: Wanted a 2nd opinion on my ace unit.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$75

Amanda M.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
*Arrived early : window for arrival was 8. 9 a and they got here @ 7:45. *Used Drop downs. *Very polite!
Description of Work: New air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

LINDA C.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
The service went fine. They knew what they were doing. They came out on time, and it took exactly how long they said it would. They had to replace all of the coils under the furnace as well. When I started to close the door to the utility room so I called them and they came right out that night to fix the door and got it closed. They even came back again that same night to push the furnace back more so that the door closed all of the way! They even surprised me with a gift basket the next day on my porch!
Description of Work: They came out to put in a new air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arlie C.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Both Brandon and Jeremy did an excellent job. Courteous and very professional.
Description of Work: Replaced heat pump.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nathan P.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
The team was on time and very professional. We are pleased with our service!
Description of Work: Air conditioner replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Response from Godby Heating Plumbing Electrical
Thanks for using Godby HPE and being a loyal customer! We appreciate your business!

Brad B.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
I called the service provider from for an AC problem we were experiencing during my lunch hour. They scheduled a service call for later that afternoon, which during the Month of May/June was a surprise as this is the busiest time of the year for AC repairs. The technician showed up later in the day and had diagnosed the problem within 20 minutes and gave me good sound advice on the resolution. ( no up-sell just straight forward advice ) I was able to resolve the issue myself but the technician left me his personal number in case I had questions later in the evening. Was highly impressed with the technician on this call.
Description of Work: Air conditioning system diagnostics

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Godby Heating Plumbing Electrical
Thank you for the review! We always try to do what is right for the customer and that includes not up-selling, but instead giving the customer exactly what they need. We look forward to working with you again!

kathi H.
05/2016
4.0
drain cleaning
  + -1 more
That worked out well. They did a good job. They were here last Wednesday. They responded very quickly. I don't recall what they charged me.
Description of Work: They switched faucets and put in a new shower head.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Loraine K.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
He came out very late in the day and was very willing to finish the job even if it went after hours. He managed to get it fixed very quickly and he explained to me the exact problem with my air conditioner. He was very professional and he knew what he was talking about. He was a very nice and polite person to work with.
Description of Work: They worked on my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward B.
05/2016
1.0
drain cleaning, plumbing
  + 0 more
They are a very bad company. They replaced my air conditioner, and I don't think it needed to be replaced. I didn't understand why I have to pay for the labor when it is under warranty. I then decided to drop them and never use them again. They charged $100 just to check the box of the air conditioner. I had several problems with them, although I was faithful to them all along. They took advantage of me because I am physically handicapped. I have used them for several years ago. They are very expensive.
Description of Work: They replaced my commode, and charged me almost $500 for a commode that is for $100 and it does not have glazing on it. When I called them, they said they will replace it, but I have to pay for the labor.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Christian N.
05/2016
1.0
heating & air conditioning/hvac
  + -1 more
They are awful. The technician was not all that bad. I am assuming the office was the biggest problem. They replaced the blower fan which it turns out should have been under warranty with the unit. They actually were the ones who installed the unit initially. When they replaced the blower fan, they called the office and said they could not find any record of the warranty information for that unit. So, they replaced the blower fan and charged me for it. I did not even know the unit would have been under warranty until I had a subsequent service provider out later and they told me this information. They charged my card too much money and then, I had to call the office multiple times in order to get that situation resolved. It was not bad. If anything is true what I did do is I was able to find another that is highly rated. These guys were not highly rated. The only reason they were out was because they put the unit in. I found another provider that is much better. However, since it was done three year ago, it is possible that the service provider has improved their operations.
Description of Work: Godby Heating Plumbing Electrical replaced a fan in the AC blower unit and also put some additional Freon in the system as I was low in Freon.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
3.0

$400

ROBERT & DONNA H.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
He originally suggested we buy a new unit, but we were hoping the unit would last a couple more years. He looked into it, found and fixed the leak. He said that we wouldn't need the new unit, which would cost over $4200. We signed up for an additional year of service because we were satisfied with the service.
Description of Work: Fixed leak in air conditioner. As well as signed us up for an additional year of membership.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Response from Godby Heating Plumbing Electrical
Thanks for your review! We are glad that we were able to get you a few more years out of your equipment!

MIKE R.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went great. Godby is awesome to work with. TOtally fair pricing, workers showed up on time, were super polite and cleaned up after themselves. This was a messy job as they had to excavate the backyard and fix the water line coming into the basement. totally fixed, no leaks. A++++
Description of Work: Fixed a leak in the water line entering the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from Godby Heating Plumbing Electrical
Thanks so much for the review [Member Name Removed]! Please call if you need anything! :-)

Contact information

7852 Moller Rd, Indianapolis, IN 46268

http://www.godbyhpe.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Air Duct Cleaning,
Lighting,
Natural Gas Lines,
Fireplaces,
Water Filtration and Softening,
Drywall

FAQ

Godby Heating Plumbing Electrical is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Godby Heating Plumbing Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Godby Heating Plumbing Electrical offers free project estimates.
Yes, Godby Heating Plumbing Electrical offers eco-friendly accreditations.
No, Godby Heating Plumbing Electrical does not offer a senior discount.
Yes, Godby Heating Plumbing Electrical offers emergency services.
Yes, Godby Heating Plumbing Electrical offers warranties.
Godby Heating Plumbing Electrical offers the following services: Heating, cooling, plumbing & electrical.

Contact information

7852 Moller Rd, Indianapolis, IN 46268

http://www.godbyhpe.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day