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Gilpin Glass Service

Glass and Mirrors, Windows, Doors,

About us

Gilpin Glass Service was started in 1973, and is still owned and operated by Jerry himself. We have seven employees, most of them being family. We do both commercial and residential work all over Indianapolis and surrounding areas. One thing that sets us apart from our competition is that we have and will always give FREE estimates! Our pricing is very competitive and we take pride in customer satisfaction.

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

Window Glass Replacement, Insulated Glass, Plate Glass & Door Glass, Mirrors & Glass Tops

Services we don't offer

Auto Glass.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.8211 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 101-211 of 211 reviews

Sherry S.
03/2011
5.0
glass repair, replacement windows
  + 0 more
I spent about $300 on that service. I have known them for years and they have always done a good job.
Description of Work: I used Gilpin Glass Service probably in the summer of 2009 and they replaced the glass for a garage window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Andrew W.
03/2011
5.0
glass repair
  + -1 more
I was trying to get my wife's attention inside the house from outside on our deck, so I tapped on the window. The glass was very cold and the outer pane shattered. Mr. Gilpin had replaced a bottle rocket damaged window of the same size in previous years, so I called on him again. He is always pleasant and his people do the work quickly when they arrive.
Description of Work: Replaced a double pane glass section of a residential window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Sue Ellen G.
02/2011
5.0
replacement windows
  + -1 more
His two employees arrived on time, installed the glass. They were very friendly & nice. wiped their feet off before entering the house. Price was exactly as quoted. The entire job took less than 45 minutes. Their work has a 5 year warranty. I would certainly use them again. I am very well satisfied.
Description of Work: I called Gilpin for an estimate to replace a 'foggy' window (thermal seal was broken). Jerry came out the next day right on time & measured the picture window giving me a quote. He ordered the new glass & we set a date for the following week for it to be installed. Very professionally done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

KEVIN J.
01/2011
3.0
glass repair
  + -1 more
They were very, very reasonable and the guy was nice enough. The two down sides were that he had to accept payment in cash and he wanted a down payment up front. At the time the glass came the quality was fair. If you're looking for something cheap I'd use them, but I don't know if I'd use them again. If I made a recommendation to others I'd probably tell them to look elsewhere, but to me the price was the most important thing.
Description of Work: Gilpin Glass Service cut several pieces of glass.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$33

GAIL BROWN & S.
01/2011
5.0
glass repair
  + -1 more
Mr. Gilpin retuned my call quickly, made an inspection of my project as soon as he was able to (within a couple of days), and then coordinated a time with me to have the glass replaced. Due to our schedules the whole process took a couple of weeks, but I was very pleased with his response and quality of his work.
Description of Work: They replaced four panes of glass that needed to be measured for a 100 year old customed built window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

MICHELLE T.
01/2011
5.0
glass repair, replacement windows
  + 0 more
I contacted Jerry about 9:00 am for an estimate to repair 2 broken windows. Keep in mind that we are not in the greatest neighborhood and getting our glass fixed was crucial to maintaining the safety of our facility. Jerry understood my urgency and told me that someone would be out within 1.5 hours or he would come himself. Within an hour, Jerry was at our door to check the windows. Once he checked the windows, he gave me a reasonable quote to repair with our own replacement glass and said he could have it done within the day. An hour later one of his guys came out and fixed the windows within 45 minutes. Start to finish it took me less than 3 hours to get my windows repaired. Jerry and his team were consummate professionals and I would definitely recommend their services.
Description of Work: Had to have 2 windows repaired due to a break in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

AMELIA C.
12/2010
5.0
glass repair, replacement windows
  + 0 more
Someone tried to break into my house through the back door this morning. The glass was shattered. I called several companies who said they couldn't come today--maybe tomorrow or Monday. When I reached Mr. Gilpin he was on another job but called me back and came as soon as that job was finished. He looked at the window, gave an estimate, and left to get the glass. Within an hour he was back with the glass. It was all done within three hours of the time I first talked to him. Mr. Gilpin was very efficient and professional. The window looks great and actually is an upgrade on what was there before. The price was very reasonable. I strongly recommend him.
Description of Work: Replaced glass in back door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

nils N.
11/2010
5.0
replacement windows
  + -1 more
The price they quoted me was about $2200. They were polite, came out quickly and seemed like they were willing to do the job.
Description of Work: Gilpin Glass Service came out about 1.5 months ago and gave me an estimate to replace several windows.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Jennifer B.
11/2010
5.0
glass repair
  + -1 more
I called & told him I wanted the mirror replaced, because I had not done anything he suggested. I just wanted a new mirror mounted on the hinge. He did exactly what I wanted, and it cost less than what he originally quoted! He returned the little "screw holders" that were in my old mirror too. I was quite pleased, and will use him again because I know I can trust Mr. Gilpin to do the job right at a fair price.
Description of Work: I had a cracked mirror on my medicine cabinet. When Glipin installed some window panes, he looked at my mirror and made some suggestions about what I might to to repair/replace the mirror--since I live in a very old house with "historic" significance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Peiguang X.
10/2010
5.0
replacement windows
  + -1 more
Excellent! I used him before and I trust him. I did not even meet him this time. He knows the demensions of the windows and installed them without my presence. I sent him the check afterwards. Price was fair.
Description of Work: Jerry (forgot his name?) replaced windows with broken thermal seals for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

THOMAS & EDNA B.
10/2010
5.0
replacement windows
  + -1 more
We have never had a problem since he fixed the windows. He is a perfectionist. I am a Realtor and I always recommend him to all of my clients and so far all of my clients have been very pleased as well.
Description of Work: He's replaced the glass on our windows that had broken deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JENNIFER M.
08/2010
5.0
glass repair, replacement windows
  + 0 more
Things turned out just fine. They were professional, came when they were suppose to, and did what needed to be done.
Description of Work: They replaced windows that were damaged by a storm. They placed new glass in the windows and re-glazed them to hold it in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

TOM W.
08/2010
5.0
glass repair, replacement windows, doors
  + 1 more
One of those rare experiences where everything was done as promised and as planned, at a reasonable price.. Highly recommended
Description of Work: Replaced glass in 2 double hung windows, a decorative arched window and full length glass in exterior door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Martine L.
07/2010
5.0
glass repair
  + -1 more
Jerry was incredibly prompt and literally was over an hour or so after we called him to give us a quote. He was able to do the job straight away and did so quickly, cleanly and professionally. I would absolutely call him again for any glass repair and recommend him to others.
Description of Work: replaced a window panel in my front door that had broken

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Roy and Janet C.
04/2010
5.0
replacement windows
  + -1 more
Great! I would not hestitate toi uzse them again. I recommend them.
Description of Work: Mr. Jerry Gilpin was recommended to us by the real estate agent for our home buyers. A home inspection found several windows defective due to faulty thermal seals. Mr. Gilpin performed the estimate by inspecting all the windows in the home. He recommended replacement of only three of the 22 windows in the home due to a failure of the thermal seals on each window that caused them to fog, become cloudy and develop condensation. One week later the windows were ready for installation. The two man service crew arrived on time and replaced the three windows in less than one hour for exactly the price quoted. The crew was as kind, courteous and professional as was Mr. Gilpin.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$438.43

HELEN H.
12/2009
5.0
glass repair, replacement windows
  + 0 more
Came into house to find it ransacked and exterior storm kitchen window completely busted out and one glass frame from interior window shattered. Called Jerry immediately as I have used him in the past with great success. He came out that day, took the window meausrements and the next day it was all repaired. He is the most trust worthy contractor I have ever known. And I work in the construction industry..... He is also the most resonably priced glass installer in the city.
Description of Work: Kitchen storm window needed to be replaced after a burglery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

MELYSSA D.
12/2009
5.0
glass repair, replacement windows
  + 0 more
He came out and helped look at all my windows to assess what needed to be done before winter. Then ordered the glass. A little more than two weeks later the glass came in and he scheduled the time with me. I left a key for him and his crew and they arrived as planned. There were a couple windows that he didn't put down and I called to have him come back out. He did and everything got squared away. I'm happy. I do think the price was a bit high for 3 windows, but I really needed the work done. That's why I graded a "C" on price. I am also having him come out and replace three window panes with safety glass in my front door for $96, which I thought was a better price.
Description of Work: Replaced broken storm windows and 2 missing storm window frames. Shored up all storm windows throughout the house before winter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$582

WALTER B.
11/2009
5.0
replacement windows
  + -1 more
He was neither the cheapest nor the most expensive one. However, he seemed to know what he was doing. He was very thorough when he came out and did the measurements. I had windows that had apparently leaked and there was moisture in between the glasses. I spent about $950 for the job. I?ll definitely use him again, if required.
Description of Work: I used Gilpin Glass Service. He installed windows for me, a month and a half ago.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Ralph M.
11/2009
5.0
glass repair, replacement windows
  + 0 more
We called Gilpin in June and Jerry came out and gave us an estimate on costs. He was very responsive and always returned our phone calls in a timely manner. We had to put the project on hold until October and he still honored the original price he gave us in June. The crew came when they said they would and worked very fast. They cleaned up after themselves and were very nice to work with. I was very impressed with their service. The price was right and the service was professional. Thank you.
Description of Work: They replaced 5 window panes, installed a wood sash, reinstalled the window and fixed the pulleys on the kitchen window, and touched up the glazing on several windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$378.23

Angela H.
10/2009
5.0
glass repair
  + -1 more
I have a window above the garage that was broken by the neighborhood kids. I got several estimates for window replacement and glass replacement. When I called Gilpin Glass, they came to measure the window the very next day while I was at work and they called me with the estimate. They had the best price and I was impressed with the response time. They had to order the glass and called me as soon as it came in. Great experience!
Description of Work: Glass replacement of attic window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192

STEVEN G.
08/2009
5.0
glass repair
  + -1 more
I was extremely happy with them. They were very good to deal with. They were very professional. The prices were very reasonable. They price was the lowest I found. They communicated well if there were delays or problems. I would highly recommend Gilpin glass.
Description of Work: They installed some laminated saftety glass for a connecting passage way, they also replaced some glass for a back parking lot door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

STEVEN V.
07/2009
5.0
glass repair
  + -1 more
I had a broken basement window for several years. If I realized there was a company like this I would have fixed it a long time ago. They did a great job and went out of their way to get the job done. Very professional and friendly.
Description of Work: Fix broken glass in window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$208

Nancy A.
07/2009
5.0
glass repair
  + -1 more
Everything was done exactly as promised.
Description of Work: Jerry Gilpin replaced cracked glass in a dozen screen porch windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

KENNETH D.
04/2009
5.0
glass repair
  + -1 more
Such a pleasure to do business with a thoughtful, considerate person. Price was far below competitors. They are the best!
Description of Work: Took a dining room window to this company and had it measured and a new glass ordered. Took window back to have the new glass installed. Took less than 15 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

THOMAS S.
02/2009
5.0
glass repair, replacement windows
  + 0 more
They did a good job and I have no complaints. They came on time and the price was reasonable.
Description of Work: They replaced a broken window pane.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Contact information

15 N Oxford St, Indianapolis, IN 46201


Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Glass and Mirrors,
Windows,
Doors,
Screen repair,
General Remodeling,
Moving Companies

FAQ

Gilpin Glass Service is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Gilpin Glass Service accepts the following forms of payment: Check
Yes, Gilpin Glass Service offers free project estimates.
No, Gilpin Glass Service does not offer eco-friendly accreditations.
No, Gilpin Glass Service does not offer a senior discount.
Yes, Gilpin Glass Service offers emergency services.
Yes, Gilpin Glass Service offers warranties.
Gilpin Glass Service offers the following services: Window Glass Replacement, Insulated Glass, Plate Glass & Door Glass, Mirrors & Glass Tops
Auto Glass.

Contact information

15 N Oxford St, Indianapolis, IN 46201


Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM