Frost Upholstery

THEY ARE A GOOD FAMILY OWNED COMPANY. GREAT TO WORK WITH THEM. THEY KEPT TO MY BUDGET AND WERE VERY HELPFUL WITH THE MATERIAL SELECTION. THEY WERE ALSO QUICK!

THEY CAME SOON TO PICK UP THE CHAIR AND RETURNED IT IN A VERY REASONABLE TIME. THEIR COMPLETED WORK APPEARED TO BE VERY ADEQUATE. WE HAVE USED THEM IN THE PAST TO RECOVER SEVERAL PIECES OF FURNITURE THAT CONTINUE TO LOOK VERY NICE.

EVERYONE THAT I DEALT WITH WAS COURTEOUS. THE QUALITY OF THE WORK WAS SUB-PAR. I WAS EXPECTING MUCH HIGHER QUALITY OF WORK BASED ON ANGIE'S LIST REPORTS. I HAD TO CONTACT THEM TO GET MY REMAINING FABRIC RETURNED. A WEEK LATER I STILL HAVE NOT RECEIVED THE FABRIC, EVEN THOUGH I WAS PROMISED THAT IT WOULD BE MAILED TO ME THE NEXT DAY.

WE WILL LIKELY USE THEM IN THE FUTURE, BUT WEREN'T READY TO INVEST THE MONEY INTO THOSE CHAIRS AT THE PRESENT TIME.

GREG HASTY BROUGHT FABRIC SAMPLES TWICE, AS WE DID NOT FIND ONE WE LIKED FIRST TIME. HE ALSO TRIED TO ACCOMMODATE OUR TIGHT SCHEDULE AND HAVE THE CHAIRS READY BY THE PARTY, THOUGH IT DID NOT WORK THIS TIME AS THE FABRIC ARRIVED TOO LATE FROM THE MANUFACTURER, WHICH WAS BEYOND HIS CONTROL. STILL, WE APPRECIATED HIS EFFORT TO WORK AROUND OUR PLAN. THE COMPANY'S SERVICE IS EXCELLENT, AND GREG TRIED TO ACCOMMODATE OUR NEEDS TO THE BEST OF HIS ABILITY. AS MY HUSBAND AND I BOTH WORK, WE HAD TO ASK HIM TO COME BY TOWARDS EVENING, AND TWICE WE MADE HIM WAIT BECAUSE OF TRAFFIC JAMS. WE FEEL BADLY ABOUT IT, BUT HE WAS COURTEOUS AND VERY UNDERSTANDING. THEY DID A GREAT JOB ON THE CHAIRS, AND WE WILL DEFINITELY USE THEM AGAIN IN THE FUTURE. GREAT EXPERIENCE. WE WERE ALSO GLAD THAT ANGIE'S LIST WAS AVAILABLE TO HELP US FIND THEM.

WONDERFUL EXPERIENCE - PROMPT, COURTEOUS, FRIENDLY, AND VERY NICE WORK. HIGHLY RECOMMEND.

THEY KNOW WHAT THEY ARE DOING. THEY ARE PLEASANT TO DEAL WITH. THEY DROPPED OFF THE CUSHION FOR ME AND LATER DROPPED OFF THE EXTRA FABRIC THAT THEY HAD FORGOTTEN TO BRING THE FIRST TIME. THE CUSHION LOOKS GREAT.

THIS IS ONE OF THE BEST COMPANIES I HAVE EVER DEALT WITH. THE ESTIMATE WAS FAIR AND THE WORK WAS ON TIME. THEY RAN OUT OF MATERIAL FOR SOME ARM COVERS, AND MADE A SPECIAL DELIVERY OUT TO MY HOUSE IN CARMEL, WHEN THE COVERS WERE COMPLETED. THEY ALWAYS RETURNED MY CALLS IN A TIMELY MANNER. THEY LET ME TAKE SAMPLES OF MATERIAL HOME FOR A WEEK TO COORDINATE THE MATERIAL WITH SOME NEW CARPETING. I HIGHLY RECOMMEND THE COMPANY. THEY GET AN AAA RATING FROM ME.

GREG HASTY CAME TO MY HOME PROMPTLY AS SCHEDULED AND BROUGHT A NUMBER OF SAMPLES WITH HIM. ANSWERED ALL OF MY QUESTIONS. I WENT TO THEIR WORKPLACE TO LOOK AT MORE WITH THE HELP OF LINDA, WHO WAS VERY PLEASANT AND WELCOMING. IN THE END, WE DECIDED THE SECTIONAL WASN'T WORTH THE COST OF REUPHOLSTERING. I WOULD DEFINITELY CONTACT THIS BUSINESS IN THE FUTURE.

EFFICIENT WORK, CALLED PRIOR TO FIRST VISIT AND DELIVERY. BEAUTIFUL WORKMANSHIP.

I FOUND THEM VERY HONEST. WHEN HE CAME FOR THE ESTIMATE I HAD A SOFA AND LOVE SEAT THAT I WAS DEBATING AS TO WHETHER TO GET RID OF OR HAVE REUPHOLSTERED. HE WAS HONEST ENOUGH OFFER TO REBUILD THE CUSHIONS AND FIX THE TEAR TO SAVE US ON THE REUPHOLSTERING IF WE WERE CHOOSING TO KEEP THEM. THEY DID A BEAUTIFUL JOB, THOUGH ONE OF THE CHAIRS HAD WOOD ON THE ARM, WHEN THE CHAIR LEFT IT HAD A CRACK, WHEN IT WAS RETURNED TO ME IT WAS BROKEN BUT HAD BEEN REPAIRED SOMEWHAT. I CALLED THEM AND THEY COMPLETELY REWORKED IT AND IT IS PERFECT NOW. I WAS SURPRISED THAT THEY WOULD GO TO THAT LENGTH.

GREG WAS MOST HELPFUL IN BRINGING SAMPLES TO HELP ME CHOOSE FABRICS. FROST DID THE PIECES ONE AT A TIME, SO THAT WE HAD AT LEAST ONE PIECE OF SEATING FOR THE FAMILY ROOM AT ALL TIMES. THE SOFA TOOK APPROXIMATELY ONE WEEK, AND THE CHAIR AND OTTOMAN ABOUT THE SAME. THEY EVEN THREW IN BOLSTERS ALONG WITH THE PILLOWS FOR THE SOFA! THEY WERE AGAIN A PLEASURE TO WORK WITH. I HAVE RECOMMENDED THEM TO THE MOTHER OF A FRIEND HAVING A CHAIR REUPHOLSTERED, AND SHE TOO WAS QUITE PLEASED.

THEY WERE VERY KIND AND NICE. IT WAS A LITTLE SLOW GETTING THE WORK DONE BECAUSE THE FABRIC I WANTED WAS NO LONGER BEING MADE. I HAD TO CALL THEM TO FIND THAT OUT AFTER WAITING FOR A COUPLE OF MONTHS.

GREG WAS VERY POLITE WHEN HE CAME OUT TO SHOW ME FABRIC SAMPLES. THEY SHOWED UP WHEN THEY SAID THE WOULD, AND COMPLETED THE JOB IN EIGHT DAYS. I WAS AMAZED AND AM GOING TO HAVE THEM RECOVER TWO MORE CHAIRS. EVERYONE AT FROST WAS VERY EASY TO DEAL WITH.

I COULDN'T BE HAPPIER WITH THE QUALITY OF WORK COMPLETED BY THIS COMPANY! MY FURNITURE LOOKS AND FEELS BRAND NEW. EVERY DETAIL I REQUESTED (BRAID FRINGE, TOSS PILLOWS) WAS HONORED. THE WORK WAS BEGUN AND COMPLETED WITHIN THE TIME PERIOD THAT WAS QUOTED TO ME DURING THE ESTIMATE. GREG EVEN GAVE ME A SIGNIFICANT ANGIE'S LIST DISCOUNT. HIS PRICE FOR LABOR (I HAD PURCHASED MY OWN MATERIAL) WAS COMPETITIVE WITH ANOTHER ESTIMATE. I HEARTILY ENDORSE THIS COMPANY, AND I WOULD HAVE ABSOLUTELY NO RESERVATION ABOUT USING THEIR SKILLS IN THE FUTURE.

WERE ALWAYS ON TIME WITH BOTH PICK UP AND DELIVERY. THEY COULDN'T HAVE BEEN ANY MORE COURTEOUS. THE CHAIR TURNED OUT VERY NICE.

GREG WAS ON-TIME, COURTEOUS, DID A BEAUTIFUL JOB ON BOTH CHAIRS AND PICKED THEM UP AND RETURNED THEM ON TIME. A+++ ALL THE WAY. HIGHLY RECOMMEND HIS WORK.

THE ESTIMATOR WAS PUNCTUAL AND PROFESSIONAL. AFTER GETTING OTHER QUOTES, I GAVE FROST UPHOLSTERY THE ORDER AND THEY PERFORMED THE JOB QUICKER THAN ANTICIPATED AND DID VERY WELL.

VERY GOOD COMPANY TO WORK WITH. I TOOK THE CUSHION IN ON A FRIDAY AND WAS TOLD THAT IT WOULD BE DELIVERED THE NEXT WEEK. I DID NOT HEAR THAT WEEK AND CALLED THE NEXT MONDAY AND IT WAS DELIVERED THAT DAY. ALL IN ALL, I WAS FLEXIBLE AND HAD NOT CALLED ANY OTHER TIME. THEY RETURNED ALL CALLS IMMEDIATELY AND WERE VERY PROFESSIONAL TO DEAL WITH.

WE WERE VERY SATISFIED WITH THEIR PRICING. THEY FINISHED THE WORK EARLIER THAN EXPECTED. SUPER PEOPLE TO WORK WITH.

GREG HASTY WAS GREAT. HE MADE SEVERAL TRIPS OUT TO VISIT OUR HOME SO THAT WE COULD SELECT THE RIGHT FABRICS (NOT AN EASY TASK FOR US). WE HAD A DEADLINE FOR COMPLETION OF THESE PROJECTS AND FROST MET THE DATE WITH SEVERAL DAYS TO SPARE. THE QUALITY OF THE WORK WAS OUTSTANDING. THE FROST FOLKS ALWAYS DID WHAT THEY SAID THEY WOULD DO INCLUDING PHONE CALLS AND VISITS ON TIME. WE WILL DEFINITELY USE FROST AGAIN!

MY WIFE AND I VISITED FROST UPHOLSTERY TO GET AN ESTIMATE ON THE CUSHIONS AND TO LOOK AT FABRIC CHOICES. AFTER A FEW MINUTES OF LOOKING OURSELVES, WE WERE GIVEN A WIDE VARIETY OF FABRICS TO LOOK AT THAT WOULD GO WITH OUR DESIRED COLOR SCHEME. WE WERE TOLD THAT THE WORK WOULD BE COMPLETED BY AUGUST 20. I CALLED THEM ON AUGUST 30 BECAUSE I HAD NOT RECEIVED A PHONE CALL OR THE CUSHIONS. THEY VERY PROMPTLY RETURNED MY CALL AND APOLOGIZED FOR THE DELAY. I BELIEVE THAT THEY SHOULD HAVE CALLED ON THE 20TH TO TELL US THERE WAS A DELAY, INSTEAD OF OUR WAITING TO FIND OUT FOR OURSELVES. THE CUSHIONS WERE THEN DELIVERED TO OUR HOME ON SEPTEMBER 2, PROMPTLY AT 5:00 AS HAD BEEN ARRANGED.

GREG HASTY EXPLAINED THE DIFFERENT OPTIONS FOR IMPROVING THE LOOK AND COMFORT OF OUR SECTIONAL COUCH. THE COUCH IS 5 OR 6 YEARS OLD AND THE END CUSHIONS WERE SAGGING. I CALLED TO HAVE THE PIPING REPLACED ON 2 OF THE CUSHIONS, BUT AM REALLY IMPRESSED WITH THE RENEWED FIRMNESS OF THE CUSHIONS. EXCELLENT WORKMANSHIP AND SERVICE. I DID NOT KNOW COUCH CUSHIONS COULD BE ''RENEWED''. WONDERFUL JOB!!

THEY CALLED AND ASKED ME IF I WANTED TO HAVE A NEW CUSHION MADE. THEY COVERED THE OLD CUSHION AND WHEN I GOT IT HOME IT HAD A SMELL AND I CALLED TO ASK THEM TO GO AHEAD AND MAKE A NEW CUSHION. PRICE WAS REASONABLE.

THEY DID A GOOD JOB HELPING ME CHOOSE FABRICS.